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PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicledoesnotrun Underchargedbattery Chargethebattery.Anewbatteryshouldhavebeen
chargedforatleast18hoursbeforeusingthevehiclefor
thersttime.Afterrst-timeuse,rechargethebatteryfor
atleast14hoursaftereachuse.Neverchargethebattery
longerthan30hours.
Checkallconnectors.Makesurethebatteryconnectoris
tightlypluggedintothechargerconnector,andthatthe
chargerispluggedintothewall.
Makesurepowerowtothewalloutletis“ON”.
Chargerisnotworking Thereisnosurewaytotellifyourchargerisworking
unlessyouhaveavoltmeter.Ifyoususpectthere
isaproblemwithyourcharger,contactyourlocal
PowerWheels®authorizedservicecenter.Theycan
testyourchargerforyou.
Trippedthermalfuse Thebuilt-inthermalfusemay"trip"andshutdown
operationofthevehicleifthevehicleisoverloadedorthe
drivingconditionstoosevere.Onceafusehas"tripped",
releasethebuttononthehandlebarandwait25seconds
beforeoperatingthevehicleagain.Toavoidrepeated
automaticshutdowns,donotoverloadthevehicleby
exceedingthe40lbmaximumweightcapacityorby
towinganythingbehindthevehicle.Donotdriveuphillsor
runintoxedobjects,whichcancausethewheelstostop
spinningwhilepowerisstillbeingsuppliedtothemotors.
Ifathermalfusecontinuallytrips,contactyourlocal
PowerWheels®authorizedservicecenter.
Loosewiresorlooseconnectors Checkallwiresandconnectors.Makesurethebattery
connectoristightlypluggedintothemotorconnectorand
thattherearenoloosewiresaroundthemotors.
Deadbattery IfyourbatteryisoldorifyouhavenotfollowedBattery
Careinstructions,yourbatterymaybedead.Ifyouare
unsurewhetherornotthebatteryisdead,youcan
haveittestedatyourlocalPowerWheels®authorized
servicecenter.
Electricalswitchdamage Theelectricalswitchescanbecomecorrodeddueto
exposuretowaterormoisture,orcanjamduetoloose
dirt,sandorgravel.ContactyourlocalPowerWheels®
authorizedservicecenterfordiagnosisandrepair.
Motordamage ContactyourlocalPowerWheels®authorizedservice
centerfordiagnosisandrepair.
• Your Power Wheels®battery is a non-spillable sealed
lead-acid battery. It must be recycled or disposed of in
an environmentally sound manner.
• Do not dispose of a lead-acid battery in a fire. The
battery may explode or leak.
• Do not dispose of a lead-acid battery in your regular,
household trash. The incineration, landfilling or mixing
of sealed lead-acid batteries with household trash is
prohibited by law in most areas.
• Protect the environment by not disposing of this
product with household waste (2002/96/EC). Check
your local authority for recycling advice and facilities
(Europe only).
• Return an exhausted battery to a federal or state approved
lead-acid battery recycler, such as a Power Wheels®
authorized service center or a local seller of
automotive batteries. For the authorized service
center location nearest to you, please visit us on-line
at www.powerwheels.com or call 1-800-348-0751.
Contact your local waste management officials for
other information regarding the environmentally sound
collection, recycling and disposal of lead-acid
batteries. If you live in the State of Florida or the State
of Minnesota, it is prohibited by law for anyone to
throw away lead-acid batteries in the municipal
waste stream.
BATTERY DISPOSAL
BATTERY CARE VEHICLE CARE
• Check all screws and their protective coverings
regularly and tighten as required. Check plastic parts
on a regular basis for cracks or broken pieces.
• During snowy or rainy weather, the vehicle should be
stored inside or under a protective cover.
• Avoid operating the vehicle in wet or snowy conditions,
and do not spray the vehicle with a hose. Water or
moisture in the motors or electrical switches can cause
them to corrode, and could cause switch or
motor failure.
• Avoid operating the vehicle on sand, loose dirt or
gravel. Sand, loose dirt or gravel in the motors or
electrical switches can cause them to jam, and could
cause switch or motor failure.
• The vehicle can be wiped down with a soft, dry cloth.
For a shiny fi nish, you can wipe plastic parts with
a non-wax furniture polish applied to a soft cloth.
Do not use automotive wax. Do not use soap and water
or spray the vehicle with a hose.
• To ensure your vehicle stays in good operating order,
we recommend you periodically have your vehicle
checked by a Power Wheels®authorized service center.
If a battery leak develops, avoid contact with the
leaking acid and place the damaged battery in a plastic
bag. See next section for proper disposal.
If acid comes in contact with skin or eyes, flush with
cool water for at least 15 minutes and call a physician.
If acid is internally ingested, give water, milk of
magnesia or egg whites immediately. Never give emetics
or induce vomiting. Call a physician.
• Do not allow the battery to run down completely
before charging.
• Charge the battery before storing the vehicle, and at
least once per month, even if the vehicle has not
been used.
• Charge the battery after each use, regardless of how
long the vehicle was used.
• Leaving the battery in a discharged condition will
ruin it.
• Always remove an exhausted battery from the vehicle.
Battery leakage and corrosion can damage the vehicle.
• Do not store the battery in temperatures above 75° F or
below -10° F.
Bumper-to-Bumper* Limited Warranty
*One year limited warranty from the date
of purchase on the Power Wheels®vehicle.
Six month limited warranty on the
6 volt battery.
For the original purchaser, this one year limited warranty
covers the Power Wheels®ride-on vehicle (purchased
from Power Wheels®) against defects in materials and
workmanship. The six month limited warranty applies
only to the 6 volt battery included by Power Wheels®
with the original purchase of the vehicle. This warranty
covers normal use and does not cover the
Power Wheels®vehicle or battery if damaged by
unreasonable use, neglect, accident, abuse, misuse,
improper service or other causes not arising out of
defects in materials or workmanship. Evidence of any
attempt at consumer repair will void this warranty.
THIS WARRANTY DOES NOT COVER, AND IS
INTENDED TO EXCLUDE, ANY LIABILITY ON THE
PART OF POWER WHEELS®, WHETHER UNDER THIS
WARRANTY OR IMPLIED BY LAW FOR ANY INDIRECT
OR CONSEQUENTIAL DAMAGES FOR BREACH OF
WARRANTY. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION SO THIS LIMITATION MAY
NOT APPLY TO YOU.
Should you need service or assistance with your vehicle
during the warranty period, do not return the vehicle to
the store. Power Wheels®has provided a nationwide
network of authorized service centers. If there is not an
authorized service center in your area, please visit us
on-line at www.powerwheels.com or call Consumer
Relations for information, 1-800-348-0751.
This warranty gives you specific legal rights, and you
may also have other rights which may vary from state
to state.
PLEASE SAVE YOUR ORIGINAL SALES RECEIPT.
LIMITED WARRANTY