Fitbit Zip ace 2 User manual

BE
UNSTOPPABLE
IN LIFE TOGETHER
FITBIT
ACE 2
MANUAL

BUILT Handbook v5 3.11.21 Page 2
TABLE OF CONTENTS
•What is the Fitbit Ace 2?…………………...Page 3
•How to Download the Fitbit App on Android
Devices...................………………………...Page 4-7
•How to Download Fitbit App on iOS/Apple
Devices………………….…….…………..…Pages 8-11
•Connecting Device to Fitbit .………….…Page 12
•Fitbit Features……….……………….…Pages 13-14
•Set Goals on Your Fitbit.……………...…..Page 15
•Common Problems and Solutions....Page 16-18

BUILT Handbook v5 3.11.21 Page 3
WHAT IS THE FITBIT ACE 2?
A Fitbit is an activity tracker that records children’s sleep and
physical activity. The Fitbit Ace 2 device is made especially for
children. The Fitbit does not track location. In order to assess
movement it uses an accelerometer. You can imagine this as
something like connecting a baby raddle to a computer. Every time
the person moves the rattle shakes, the computer records the
rattles. The faster the person moves the more rattles there are per
minute. Researchers use this rate, called counts per minute, to
determine the intensity of exercise using formuals specific to ages
and populations. The Fitbit Ace 2 will also tell us the number of
steps your child takes per day. All of this comes to us in figures on
the app and through a weekly e-mail report.
Our hope is that you can use the Fitbit to keep track of your child’s
physical activity and sleep and be aware if they are staying up at
night or not moving enough. Children earn tickets towards prizes in
BUILT for wearing the Fitbit so hopefully we can use the monitors
and prizes to encourage them to move more and sleep more.
Your Fitbit box comes with 2 items: the tracker and a USB charger,
which you will use to charge the watch. For more details see:
https://staticcs.fitbit.com/content/assets/help/manuals/manual_
ace_2_en_US.pdf

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HOW TO DOWNLOAD THE
FITBIT APP FOR ANDROID
1. Open the Google Play Store App on Your Phone
2. Search Fitbit and install it on your phone
3. After downloading the app, click on “Join Fitbit”

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4. You will be asked to fill this next page up. Use the email and
password that was provided to you by the BUILT Team.
Afterwards, fill your personal information
5. After filling the information about you. You will be asked about
what you are setting up. Select “Ace 2-for kids!”

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6. Then you will be asked to create a family account. In order to
create a “Family account” you will need to verify the email
address given to you. After verification you will select “Ace 2- for
kids!” once again.
7. Next, you will create an account for your child

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8. After creating the account, it will be switched to kid view. In the
kids view you will set up the Fitbit to the account. You will be
prompted with an “Important, please read!” sign that will have
you agree to a few statements before you can continue. Press,
“Continue.” **IMPORTANT: Make sure that Fitbit is charging while
trying to pair to a mobile device and also make sure that the Fitbit
is at least 50% battery life
9. Finally, just follow the steps on the phone and you are all set!

BUILT Handbook v5 3.11.21 Page 8
HOW TO DOWNLOAD THE
F
ITBIT
A
PP FOR
A
PPLE
1. Open the Apple App Store on Your iPhone or Apple Device
2. In the search engine, type in “Fitbit: Health & Fitness”
3. Download the mobile application to the phone or tablet you will
use throughout the program.

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4. Once downloaded, open the app on your device and click on
“Join Fitbit”
5. Select the activity tracker you were given. In this case it is “Ace 2-
for kids!”

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6. You will be prompted with an “Important, please read!” Sign that
you agree with a few statements, then press “Continue.”
7. Log in to or create your own Fitbit account. This will be the
parent's information at first. Including stats such as (weight,
height, age and sex.) Please use the email and password that was
given to you by the BUILT research team.

BUILT Handbook v5 3.11.21 Page 11
8. Next, create a family account, add your child to the account. This
is when you will be able to input child information and stats such
as (weight, height, age and sex)
9. Finally, connect Ace 2 to your child’s account to view your child’s
dashboard in the Fitbit app.

BUILT Handbook v5 3.11.21 Page 12
CONNECT DEVICE TO FITBIT
1. First, open the Fitbit app on your device.
2. Turn Bluetooth on and click on “sync now”
3. Have the Fitbit close to the phone/tablet so that it will be able to
connect. **IMPORTANT: Make sure that Fitbit is charging while
trying to pair to a mobile device and also make sure that the Fitbit
is at least 50% battery life
4. Once the Fitbit is found by the mobile device, the Fitbit will
display a series of numbers.
5. Enter the numbers that are seen on the face of the Fitbit into the
Fitbit app on the mobile device.
6. Create a family account and add your child
7. Always leave Bluetooth on, if off, turn it on once per day to sync

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FITBIT FEATURES
Main Clock Face
•Time will always show up
•Tapping on the main screen will alternate
between date, steps walked and active minutes
underneath the main time
Swipe up on main clock screen:
•Battery level, time + day and date
•Steps
•Active Minutes
•Steps per hour level (setting is set at aiming to
take 250 steps per hour)
•Hours of sleep

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Swipe down on main clock screen:
•Timers: stopwatch + countdown
•Alarms: Add in Fitbit app
•Settings: Double tap,
reboot device, device info

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SET GOALS ON FITBIT APP
•Go to the main screen. Click the
top left icon.
•Click on “Activity & Wellness:
•Select your goals. These goals
align with guidelines for kids but
pick what fits for you:
oDaily activity:
Steps - 10,000 per day
Active minutes – 60
Hourly activity goal – 9
oExercise – 5 days
oSleep
Time asleep: 9-hours
Bed time: ~8:00 pm
Wake up time: ~6:00 am

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COMMON PROBLEMS
AND
S
OLUTIONS
What do I do if the Fitbit stops working?
If for any reason the tracker stops working then reset the device. There are
two methods to do this.
Method 1:
1. Scroll up to settings
2. Click Reboot Device
3. Press screen and hold 3 seconds
4. After you see 0, stop holding
5. Then you will see a smiley face, meaning the Fitbit has been reset.
Method 2:
1. Charge the device
2. Press the button on the side
3. Hold the button for 5 seconds
4. Continue holding until a smiley face appears

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How do I switch to kid view?
1. Tap the "Today" tab and tap your profile picture.
2. Tap "My Family"
3. Under your child’s name, tap "Switch to Kid View."
How do I switch back to parent view?
1. Tap the "Today" tab and tap your child’s profile picture.
2. Tap "Switch to Parent View” and confirm.
3. When prompted, enter your password.
How do I charge the tracker?
1. Hold the end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the
charging cable align with the port on the back of your tracker.
2. Plug the charging cable into wall
3. Charging fully takes about 1-2 hours. While the tracker charges, you
can press the button to check the battery level. A fully charged tracker
shows a solid battery icon with a smile.

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How to update:
Occassionally, you will have to update the Fitbit. When an update is
available, a notification appears in the Fitbit app. After you start the update,
a progress bar appears on Ace 2 and in the Fitbit app until the update is
complete. Keep your tracker and phone close to each other during the
update.
How can I customize the clock face?
1. Go to Fitbit app
2. Click on Ace 2
3. Clock Faces
4. Then All Clocks
5. Choose the one you like the most, click on it
6. Click select
7. Now you have a new clock face on your Ace 2
What if the Fitbit gets wet?
The Fitbit is swim proof. Simply, grab a dry cloth and use it to dry it.