
6. Warranty
6.1. Free of Charge Warranty Period and Warranty Scope
6.1.1. Free of Charge Warranty Period
(1) The warranty period is "1 year from the date of purchase", or "18 months from the manufacturing date printed on the name
plate", whichever date is earlier.
(2) However, in cases where the usage environment, conditions of use, usage frequency or number of times used, etc., has
an effect on product life, this warranty period may not apply.
(3) Furthermore, the warranty period for parts restored by Fuji Electric's Service Department is "6 months from the date on
which repairs are completed".
6.1.2. Warranty Scope
(1) In the event that a failure occurs during the product warranty period which is the responsibility of Fuji Electric, Fuji Electric
shall replace or repair the part of the product that has broken down free of charge at the place where the product was
purchased or where it was delivered. However, if the following cases are applicable, the terms of this warranty may not
apply.
1) The failure was caused by inappropriate conditions, environment, handling or usage methods, etc., which are not
specified in the catalog, instruction manual, specifications, or other relevant documents.
2) If the failure was caused by some reason other than the purchased or delivered Fuji product.
3) The failure was unrelated to Fuji Electric, such as a problem with the design of the customer's equipment or software.
4) The failure was caused by running a program other than that supplied by Fuji
Electric for a programmable Fuji Electric product, or as a result of using such a program.
5) The failure was caused by modifications or repairs carried out by a party other than Fuji Electric.
6) The failure was caused by a failure to properly maintain or replace the consumable parts, etc. specified in the instruction
manual or catalog, etc.
7) The failure was caused by a scientific or technical problem that was not foreseen when making practical application of
the product at the time it was purchased or delivered.
8) The product was not used in the manner in which it was originally intended to be used.
9) The failure was caused by a reason for which Fuji Electric holds no responsibility, such as natural or other disaster.
(2) Furthermore, the warranty specified herein shall be limited solely to the purchased or delivered product.
(3) The upper limit for the warranty scope shall be as specified in item (1) above, and any damages (damage to or loss of
machinery or equipment, or lost profits from the same, etc.) consequent to or resulting from a failure of the purchased or
delivered product shall be excluded from coverage by this warranty.
6.1.3. Trouble Diagnosis
As a rule, the customer is requested to carry out a preliminary trouble diagnosis. However, at the customer's request, Fuji
Electric or its service network can perform the trouble diagnosis for a fee. In this case, the customer is asked to assume the
burden for charges levied in accordance with Fuji Electric's fee structure.
6.2. Exclusion of Liability for Loss of Opportunity, etc.
Regardless of whether a failure occurs during or after the free of charge warranty period, Fuji Electric shall not be liable for any
loss of opportunity, loss of profits, or damages arising from special circumstances, secondary damages, accident
compensation to another company, or damages to products other than Fuji Electric's products, whether foreseen or not, which
Fuji Electric is not responsible for causing.
6.3. Repair Period after Production Stoppage, Spare Parts Supply Period
With regards to models (products) which have gone out of production, Fuji Electric shall carry out repairs for a period of 7 years
following production stoppage, from the month and year when the production stoppage occurs. In addition, Fuji shall continue
to supply the spare parts required for repairs for a period of 7 years, from the month and year when the production stoppage
occurs.
However, if it is estimated that the life cycle of certain electronic and other parts is short and it will be difficult to procure or
produce those parts, there may be cases where it is difficult to provide repairs or supply spare parts even within this 7-year
period. For details, please confirm with the Fuji Electric business office or our service office.
Gate City Ohsaki, East Tower, 11-2, Osaki 1-chome, Shinagawa-ku, Tokyo 141-0032, Japan
Phone: +81-3-5435-7190 Fax: +81-3-5435-7447
URL http://www.fujielectric.co.jp/