Fujitsu P3AM-5382-03ENZ0 How to use

FUJITSU Storage
ETERNUS LT20 S2 LTO Library
Installing, Starting Up and Maintaining
P3AM-5382-03ENZ0

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FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Preface
This manual briefly explains the operations that need to be performed by the user in order to use the
ETERNUS LT20 S2 LTO Library.
Third Edition
April 2014
Target Groups
This manual is written primarily for users with access to the entire range of the ETERNUS LT20 S2 LTO library
functions, for system administrators and field engineering staff. Basic hardware knowledge is required.
Notational Conventions
The following notational conventions are used in this manual.
italics Denote names of commands, system calls, functions, files, procedures,
programs etc. as well as menu options and input/output fields from
figures in the main body of text.
fixed-pitch font Indicates system output, such as error messages, messages, notes, file
excerpts and program examples.
fixed-pitch semi-bold font Denotes user input in examples.
1., 2., 3. ... Activities of the user.
Highlights additional information that should be noted to assist
understanding of the surrounding text passages.
CAUTION
Calls attention to a situation that can cause data loss.
WARNING
Calls attention to a situation that is potentially lethal or hazardous to
people.
CAUTION
A discharge of static electricity can damage static-sensitive devices or
micro circuitry. Proper packaging and grounding techniques are necessary
precautions to prevent damage.

Preface
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Warnings
•Ventilation
The product should be situated so that its location or position does not interfere with proper ventilation.
•Heat
The product should be situated away from heat sources such as radiators, heat registers, furnaces, or other
heat producing appliances.
•Power sources
The product should be connected to a power source only of the type directed in the operating instructions
or as marked on the product.
•Power cord protection
The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or
against it, paying particular attention to the cord at the wall receptacle, and the point where the cord exits
from the product.
•Object and liquid entry
Care should be taken to insure that objects do not fall and liquids are not spilled into the product’s
enclosure through openings.
Precautions
•Do not expose the unit to moisture. The operating temperature for this unit is between 10 °C (50 °F) and
35 °C (95 °F).
•Use the unit on a firm level surface free from vibration.
•Do not place anything on top of the unit.
Product Warranty Caution
The warranty for the tape library shall not apply to failures of any unit when:
•The tape library is physically abused or used in a manner that is inconsistent with the operating
instructions or product specification defined by the manufacturer.
•The tape library fails because of accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
faulty installation, modification, or service by anyone other than the factory service center or its approved
agent.
•The tape library is repaired by anyone, including an approved agent, in a manner that is contrary to the
maintenance or installation instructions supplied by the manufacturer.
•The manufacturer's serial number tag is removed.
•The tape library is damaged because of improper packaging on return.
Unauthorized modifications to the unit configuration by the customer may result in loss of guarantee by the
vendor.

Preface
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Rack Stability
WARNING
To reduce the risk of personal injury or damage to equipment:
•Extend levelling jacks to the floor.
•Ensure that the full weight of the rack rests on the levelling jacks.
•Install stabilizing feet on the rack.
•In multiple-rack installations, secure racks together.
•Extend only one rack component at a time. Racks may become unstable if more
than one component is extended.

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Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Table of Contents
Chapter 1 Product Description 12
1.1 Front Panel ....................................................................................................................... 14
1.2 Rear Panel ........................................................................................................................ 15
1.3 Internal Components ........................................................................................................ 16
Chapter 2 Installing the Tape Library 17
2.1 Location Requirements ..................................................................................................... 17
2.2 Unpacking the LTO Library ................................................................................................ 18
2.3 Identifying Product Components ....................................................................................... 20
2.4 Remove the Shipping Lock ................................................................................................ 21
2.5 Rack Mounting the Tape Library ....................................................................................... 22
2.5.1 Preparing .......................................................................................................................................................22
2.5.2 Installing the Library in a Rack ...................................................................................................................... 23
2.6 Connecting ........................................................................................................................ 29
2.6.1 Connection Recommendations and Additional Remarks ...............................................................................29
2.6.2 Power and Signal Cable ................................................................................................................................. 30
2.6.3 Verifying the Detection of the Library Under Windows .................................................................................. 31
Chapter 3 Operating the LTO Library 32
3.1 Operator Control Panel (OCP) ............................................................................................ 32
3.1.1 Operating Modes ...........................................................................................................................................32
3.1.2 OCP Philosophy ..............................................................................................................................................32
3.1.3 Power-Up Display ..........................................................................................................................................33
3.1.4 Note about the LEDs ...................................................................................................................................... 33
3.1.5 Input Modes .................................................................................................................................................. 34
3.1.6 Power ON/OFF ................................................................................................................................................ 34
3.1.7 OCP Menu Tree ..............................................................................................................................................35
3.2 Tape Cartridges ................................................................................................................. 36
3.2.1 ETERNUS LT20 S2 Tape Library Cartridge Type ...............................................................................................36
3.2.2 Using and Maintaining Tape Cartridges .........................................................................................................36
3.2.3 Labeling Tape Cartridges ...............................................................................................................................37
3.2.4 Write-protecting Tape Cartridges ...................................................................................................................38
3.2.5 Backward Read Compatibility ........................................................................................................................ 38

Table of Contents
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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3.2.6 Barcode Reader ............................................................................................................................................. 38
3.2.7 Activating the Autoclean Function ................................................................................................................. 39
3.3 Magazines ........................................................................................................................ 40
3.3.1 Inserting Tape Cartridges into a Magazine .....................................................................................................40
3.3.2 Removing and Replacing a Magazine Using the OCP .....................................................................................41
3.3.3 Removing and Replacing a Magazine Using the RMU .................................................................................... 42
3.3.4 Slot Numbering .............................................................................................................................................43
3.3.5 Mailslot ......................................................................................................................................................... 44
3.4 Remote Management Unit (RMU) .................................................................................... 45
3.4.1 Overview ........................................................................................................................................................45
3.4.2 Library Status Icons ........................................................................................................................................ 45
3.4.3 Login .............................................................................................................................................................46
3.4.4 Identity .......................................................................................................................................................... 47
3.4.5 Status ............................................................................................................................................................49
3.4.6 Configuration .................................................................................................................................................51
3.4.7 Operations .....................................................................................................................................................62
3.4.8 Service ...........................................................................................................................................................64
Chapter 4 Troubleshooting 68
4.1 Installation Problems ........................................................................................................ 68
4.1.1 LUN Scanning ................................................................................................................................................68
4.1.2 Backup Application Installation .....................................................................................................................68
4.1.3 Device Driver Installation ............................................................................................................................... 68
4.2 Troubleshooting Table ...................................................................................................... 69
4.3 Removing Stuck Tapes from Slots ...................................................................................... 72
4.4 Magazine Does not Unlock via OCP or RMU ....................................................................... 73
4.5 Media Removal Prevented ................................................................................................ 75
4.6 Tape Library Error Codes ................................................................................................... 76
4.6.1 Example Error Code .......................................................................................................................................76
4.6.2 Error Code Table ............................................................................................................................................76
Chapter 5 Servicing 80
5.1 Possible Tools Needed ...................................................................................................... 80
5.2 Electrostatic Discharge ...................................................................................................... 80
5.3 Removing and Replacing a Tape Drive .............................................................................. 81
5.4 Removing and Replacing the Base Chassis ....................................................................... 83

Table of Contents
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Chapter 6 Packaging before Transportation 85
Chapter 7 Technical Specifications 88
Chapter 8 Recycling and Disposal 89
Chapter 9 Regulatory Information 90
9.1 Device Standards .............................................................................................................. 90
9.2 FCC (United States) ........................................................................................................... 90
9.3 Canadian Certification ....................................................................................................... 91
Index 92

FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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List of Figures
Figure 1.1 ETERNUS LT20 S2 front and rear view .......................................................................................................... 12
Figure 1.2 Front panel.................................................................................................................................................. 14
Figure 1.3 Rear panel with a SAS tape drive................................................................................................................. 15
Figure 1.4 Rear panel with a Fibre Channel tape drive................................................................................................. 15
Figure 1.5 Internal components ................................................................................................................................... 16
Figure 2.1 Unpacking the library.................................................................................................................................. 19
Figure 2.2 Removing shipping lock and label............................................................................................................... 21
Figure 2.3 Storing shipping lock and label ................................................................................................................... 22
Figure 2.4 3 different rackmount rails.......................................................................................................................... 23
Figure 2.5 Mounted support bracket ............................................................................................................................ 24
Figure 2.6 Mounting cage nuts at the front of the rack (PRIMECENTER rack) ............................................................... 24
Figure 2.7 Setting in the right rail at the front ............................................................................................................. 25
Figure 2.8 Screwing on the right rail at the front ......................................................................................................... 26
Figure 2.9 Mounted right sliding rail (rear side) .......................................................................................................... 26
Figure 2.10 Mounted left sliding rail (rear side)............................................................................................................. 27
Figure 2.11 Remove flange cover ................................................................................................................................... 28
Figure 2.12 Screwing on ETERNUS LT20 S2..................................................................................................................... 28
Figure 2.13 Attaching the power cord ............................................................................................................................ 31
Figure 3.1 POST when drive empty............................................................................................................................... 33
Figure 3.2 OCP menu tree ............................................................................................................................................ 35
Figure 3.3 Ultrium tape cartridge and proper barcode label placement ....................................................................... 37
Figure 3.4 Ultrium data cartridge................................................................................................................................. 38
Figure 3.5 Insert magazines......................................................................................................................................... 40
Figure 3.6 RMU Login page.......................................................................................................................................... 42
Figure 3.7 Operations, Magazine page......................................................................................................................... 42
Figure 3.8 Slot numbering left magazine with mailslot ............................................................................................... 43
Figure 3.9 Handling mail slot....................................................................................................................................... 44
Figure 3.10 Slot numbering right magazine................................................................................................................... 44
Figure 3.11 RMU Login page .......................................................................................................................................... 46
Figure 3.12 Identity, Library page .................................................................................................................................. 47
Figure 3.13 Identity, Drive page (SAS) ........................................................................................................................... 47
Figure 3.14 Identity, Drive page (FC) ............................................................................................................................. 48
Figure 3.15 Identity, Network page................................................................................................................................ 48
Figure 3.16 Status, Library page..................................................................................................................................... 49
Figure 3.17 Status, Drive page (FC)................................................................................................................................ 50
Figure 3.18 Status, Inventory page ................................................................................................................................ 50
Figure 3.19 Status, Inventory page expanded................................................................................................................ 51
Figure 3.20 Configuration, System page ........................................................................................................................ 52
Figure 3.21 Configuration, Drive page (SAS) .................................................................................................................. 52
Figure 3.22 Configuration, Drive page (FC) .................................................................................................................... 53
Figure 3.23 Configuration, Network page....................................................................................................................... 54
Figure 3.24 Certificate generation.................................................................................................................................. 54
Figure 3.25 Certificate information ................................................................................................................................ 55
Figure 3.26 Certificate import wizard: Welcome ............................................................................................................. 55
Figure 3.27 Certificate import wizard: Storage ............................................................................................................... 56
Figure 3.28 Certificate import wizard: Finishing (1) ....................................................................................................... 56
Figure 3.29 Certificate import wizard: Finishing (2) ....................................................................................................... 56
Figure 3.30 Termination of certificate installation ......................................................................................................... 57

List of Figures
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Figure 3.31 Unchecking the warnings box ..................................................................................................................... 57
Figure 3.32 Configuration, SNMP page........................................................................................................................... 58
Figure 3.33 Configuration, User page............................................................................................................................. 59
Figure 3.34 Configuration, Date/Time page.................................................................................................................... 60
Figure 3.35 Configuration, Log page.............................................................................................................................. 60
Figure 3.36 Configuration, Event Notification page........................................................................................................ 61
Figure 3.37 Configuration, Restore Defaults page.......................................................................................................... 61
Figure 3.38 Operations, Move Media page..................................................................................................................... 62
Figure 3.39 Operations, Inventory page ......................................................................................................................... 62
Figure 3.40 Operations, Magazine page......................................................................................................................... 63
Figure 3.41 Service, General Diagnostic page ................................................................................................................ 64
Figure 3.42 Service, Drive Diagnostic page..................................................................................................................... 64
Figure 3.43 Service, Firmware page ............................................................................................................................... 65
Figure 3.44 Service, Reboot page................................................................................................................................... 66
Figure 3.45 Service, Library Log page............................................................................................................................. 66
Figure 3.46 Service, Clean Drive Page ............................................................................................................................ 67
Figure 3.47 Service, Cartridge Memory page .................................................................................................................. 67
Figure 4.1 Removing stuck tapes from slot .................................................................................................................. 72
Figure 4.2 Access holes for the left and right magazine ............................................................................................... 73
Figure 4.3 Remove the left magazine .......................................................................................................................... 74
Figure 4.4 Media Removal information in the Library Status page (example: Allowed)............................................... 75
Figure 4.5 Media Removal information in the Drive Status page (example: Allowed) ................................................. 75
Figure 5.1 Drive sled components of rear pane ............................................................................................................ 81
Figure 5.2 Tape drive removal...................................................................................................................................... 82
Figure 5.3 Installing a tape drive ................................................................................................................................. 82
Figure 6.1 Replacing Shipping lock before transportation............................................................................................ 85
Figure 6.2 Product Label .............................................................................................................................................. 86
Figure 6.3 Re-packing the library ................................................................................................................................. 87
Figure 8.1 WEEE Symbol .............................................................................................................................................. 89

FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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List of Tables
Table 2.1 Location criteria .......................................................................................................................................... 17
Table 3.1 Status icons ................................................................................................................................................. 45
Table 4.1 Error code table........................................................................................................................................... 76
Table 9.1 IEC 60297 Rack Standards ........................................................................................................................... 90

FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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Chapter 1
Product Description
The ETERNUS LT20 S2 LTO library provides a compact, high-capacity, low-cost solution for simple, unattended
data backup.
The ETERNUS LT20 S2 houses up to 8 tape cartridges in a compact 1U form factor with easy access to tape
cartridges via two removable magazines and a mailslot for importing and exporting cartridges. The library can
support one LTO3, LTO4, LTO5, or LTO6 half height tape drive.
Each magazine can hold up to four cartridges.
The library does not occupy an own signal interface but is controlled via a separate LUN of the tape drive.
The library can be operated via Operator Control Panel (OCP) or Remote Management Unit (RMU).
The ETERNUS LT20 S2 tape library is compatible with most operating systems and environments that support
the SAS or Fibre Channel interface. However, the library requires either direct support from the operating
system or a compatible backup application to take full advantage of its many features.
Figure 1.1 ETERNUS LT20 S2 front and rear view
Particular emphasis of the ETERNUS LT family includes:
•Platform of tape libraries
Independent of LTO technology
•Broad level of connectivity
-SAS
-Fibre Channel
•Technology upgrade
Customer can upgrade tape drive technologies (e. g. LTO4 to LTO5) in the field
•Service friendly design
Drive, power supply and library controller are accessible from the back of the unit allowing for quick
replacement
•Best in class cartridge and drive density
Packing in as many or more cartridges in the standard rack height 1U as most other Libraries on the
market
•Maximum up time
Through advanced error handling and recovery capability

Chapter 1 Product Description
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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The ETERNUS LT20 S2 includes the following features:
•USB interface to improve serviceability and to store customer specific settings
•User friendly Operator Control Panel with simple character set
•Support of further LTO generations
•Integral Remote Management Unit
•Supports industry standard management software tools such as SNMP and SMI-S (future developments)
•Mailslot
•Robotic with barcode reader
The ETERNUS LT20 S2 has 1U rack format functionality. It provides cost-effective, easy to install, automated
data protection for the small to medium sized business.
Not all features will be available at initial product launch and will be added upon technology availability,
anticipated market requirements, and/or customer needs.

Chapter 1 Product Description
1.1 Front Panel
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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1.1 Front Panel
The front of the ETERNUS LT20 S2 LTO library is used to access the power button, operator control panel (OCP)
with four push button switches and LCD display, the LEDs, the left and right magazines and the mailslot.
Figure 1.2 Front panel
No. Description
1 Left magazine with mailslot.
2Power button.
Pressing the button will initiate a controlled Power Down of the unit (soft power down).
3LED "READY" (Green).
Illuminated when power is on. Blinking when there is tape or library robots activity.
4
LED "CLEAN" (Amber).
Illuminated when the tape drive has determined that a cleaning cartridge should be used. Cleaning is only
necessary when the library directs you to do so. Additional cleaning is not necessary.
5LED "ATTENTION" (Amber).
Illuminated if the library has detected a condition that requires attention by the operator.
6
LED "ERROR" (Amber).
Illuminated if an unrecoverable tape drive or library error occurs. A corresponding error message displays on the
LCD screen (see for more information).
7Control key "UP" button [▲]
The UP button is used to navigate through menu items.
8Control key "CANCEL" button.
The CANCEL button is used to cancel a user action and return to the last menu item.
9Rightmagazine.
10 Air vents.
11 Control key "ENTER" button.
The ENTER button is used to go to a sub menu or execute an action.
12 Control key "DOWN" button [▼]
The DOWN button is used to navigate through menu items.
13
Front panel "OCP" display, consisting of 2x16 characters.
The OCP screen displays actions and status information, menu items or error messages equivalent to the
operation mode.

Chapter 1 Product Description
1.2 Rear Panel
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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1.2 Rear Panel
The rear of the tape library provides access to signal connectors, tape drive bay, the power connector,
Ethernet, serial and the USB port. Figure 1.3 to Figure 1.4 show the rear panel of a library with a half height
LTO drive each.
Figure 1.3 Rear panel with a SAS tape drive
Figure 1.4 Rear panel with a Fibre Channel tape drive
No. Description
1Power connector
The library requires a 110/220 volt AC power connection
2 Shipping lock (storage location)
3Fanvent
4 Tape drive sled
6Productlabelfoil(see"Chapter 6 Packaging before Transportation" (page 85))
7TapeDriveLED
8 Ethernet port
9Serialport
10 Controller LED
11 USB port (Host)
12 SAS connector
13 Fibre Channel connector

Chapter 1 Product Description
1.3 Internal Components
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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1.3 Internal Components
Figure 1.5 Internal components
No. Description
1Leftmagazine
2 Robot with barcode reader
3 Controller
4Drivesled
5Powersupply
6Chassis
7Rightmagazine

FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Chapter 2
Installing the Tape Library
2.1 Location Requirements
Choose a location that meets the following criteria:
Table 2.1 Location criteria
Criteria Definition
Rack requirements Standard 19-inch rack with 1U of clearance
Room temperature 10-35 °C (50-95 °F)
Power source AC power voltage 100-127 VAC
200-240 VAC
Line frequency 50-60 Hz
Place the library near an AC outlet. The AC power cord is the product's main AC
disconnect device and must be easily accessible at all times.
Weight without media 14 kg
Weight with media
(8 LTO cartridges)
16.5 kg
Air quality The library should be placed in an area with minimal sources of particulate
contamination.
Avoid areas near frequently used doors and walkways, stacks of supplies that
collect dust, printers, and smoke-filled rooms.
Excessive dust and debris can damage tapes and tape drive.
Humidity 20-80 percent RH non-condensing
Clearance Back Minimum of 15.4 cm (6 inches)
Front Minimum of 30.8 cm (12 inches)-for mailslot
Minimum of 60 cm to remove magazines (24 inches)
Sides Minimum of 5.08 cm (2 inches)

Chapter 2 Installing the Tape Library
2.2 Unpacking the LTO Library
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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2.2 Unpacking the LTO Library
Before you begin, clear a work surface to unpack the library. Select an open 1U rack location allowing easy
access to the host server and an easily accessible power outlet.
Unpacking the library:
Procedure
1Before opening and removing the library from the box, inspect the container for shipping
damage. If you notice any damage, report it to the shipping company immediately.
2Open the box.
3Remove the accessory package (if present) and set aside. Carefully remove the shipping
materials from the top of the library (see Figure 2.1).
4Remove the two rack rails (if included) and set aside.
5Lift the library out of the carton and remove the bag from the library. Save the packaging
materials for future use.
End of procedure
If the temperature in the room where the library will be installed varies by 15 °C (30 °F) from the room where
the library was stored, allow the library to acclimate to the surrounding environment for at least 12 hours
before unpacking it from the shipping container.
CAUTION
Do not place the library on either end or sides as this may damage the library.
After unpacking the library, save all the original packing materials in case you need to ship or move the
library later.

Chapter 2 Installing the Tape Library
2.2 Unpacking the LTO Library
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
Copyright 2014 FUJITSU LIMITED P3AM-5382-03ENZ0
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Figure 2.1 Unpacking the library
No. Description
1 Accessories and top shell parts
2Slidingrails
3ETERNUSLT20S2unit
4Bottomshell
5Box
1
2
3
4
5
2

Chapter 2 Installing the Tape Library
2.3 Identifying Product Components
FUJITSU Storage ETERNUS LT20 S2 LTO Library Installing, Starting Up and Maintaining
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2.3 Identifying Product Components
Confirm that you have received the following:
•Library
•Power cord
•Manual CD-ROM
•Rack mount kit
-2 rack mount rails
-1 bag of eight round hole rack screws
-1 bag of eight Square hole rack screws
•Cover eject bar
•1 cleaning cartridge