GAOMON M1230 User manual

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M1230
Pen Tablet
FAQ

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M1230 FAQ Contents
1.Warranty & Compatibility & Specification of M1230..................................................................................... 3
1.1 Warranty Policy........................................................................................................................................... 3
1.2 Operation System & Art Program Compatibility........................................................................................ 3
1.3 Specifications & Features........................................................................................................................... 4
2.How to set up M1230 on Windows/Mac?...................................................................................................5
2.1 How to set up on Windows OS?................................................................................................................. 5
2.2 How to set up on Mac OS ?.........................................................................................................................7
2.3 How to set up M1230 with Windows/Mac computer..............................................................................10
2.4 How to set up with Android device.......................................................................................................... 10
2.5 How to play Osu with M1230................................................................................................................... 11
3.Pen Issues & Solutions................................................................................................................................12
3.1 How to do when GAOMON Driver indicating ''No Device Detected'' and Pen not Working?.................12
3.2 How to do when the issue only happens in Clip Studio Paint?............................................................... 12
3.3 How to do when the issue only happens in GMIP?..................................................................................12
3.4 How to do when the pen only lags in Photoshop ?..................................................................................13
4.Other FAQS..................................................................................................................................................14
4.1 How to Customize Express Key Functions in Difference Drawing Programs ?........................................ 14
4.2 How to sign/write on Microsoft office files: Word/Excel/PowerPoint & OneNote?............................... 14
4.3 How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?............................................18
5. How to contact GAOMON service team?................................................................................................. 22

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1. Warranty & Compatibility & Specification of M1230
1.1 Warranty Policy.
1 Year Warranty: We cover 1 year warranty for non-human made damages or accident damages . For
example, breaking screens accidentally or losing the accessories are not within the range.
Life spam Tech Support: We offer life spam tech supports to our customers. Welcome to contact us for
tech support.
GAOMON After-sale service team: [email protected]
1.2 Operation System & Art Program Compatibility.
1.2.1 OS Compatibility
GAOMON M1230 pen tablet is NOT a standalone product. It cannot work alone. It has to be connected to
a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12 or above version
OS, or Android 6.0 and above. It doesn’t work with Chrome OS, or Linux Os.
If you are using Windows or Mac OS, please download driver here:
https://www.gaomon.net/plus/list.php?cateId=23&type=Driver&system=0&Keyword=&tid=9#pcb
1.2.2 Art Program Compatibility
Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca,
Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint,
sketchbook, Sai version2,etc.
For more details, please refer to the Compatibility file.
1.2.3 E-Learning Software Compatibility

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GAOMON M1230 is compatible well with distance learning software Blackboard Collaborate
Ultra ,Whiteboard in Zoom, Kaltura, Google etc.
1.3 Specifications & Features
M1230 Product Information
Model
M1230
Brand
GAOMON
Color
Keshizumi
Digital Pen
Art-paint AP32
Pen technology
Battery-free Electromagnetic Resonance
Pressure Sensitivity
8192 Levels
Pen Resolution
5080 LPI
Press Key
13 Multimedia Press Keys
16 Programmable Press Keys
Dimension
335.8*206*7.5mm / 13.22*8.11*0.3inch
Working Area
254*158.75mm/ 10*6.25inch
Working Area(Phone Mode)
161.5*90.8mm（16：9）
Accuracy
±0.3mm
Sensing Height
10mm
Report Rate
≥266PPS
Signal Output
Type-C
Weight
510g
OS Compatibility
Windows 7 and above,
macOS 10. 12 and above,
Android 6.0 and above
Art Program Compatibility
Free: gimp, firealpaca, krita ,
medibang, etc.
Paid: Photoshop, Adobe illustrator,
adode premiere, adobe after effect, sai
version 2, clip studio paint, etc
What’s in the box?
Pen Tablet M1230, Digital Pen AP32,
Type-C to USB Cable, Bookmark, Pouch
for Nibs, Pen Nibs*8, Nib Clip, Quick
Start Guide
Guaranty
We cover 1 year warranty basing on non
human made damage and non accident
damage.
GAOMON Service
[e-mail]

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2. How to set up M1230 on Windows/Mac?
2.1 How to set up on Windows OS?
1). Please well connect all of the cables: USB , HDMI, Power Cord.
2). Close all art programs and anti-virus program first.
Make sure there is no anti-virus program running here.(You can still run anti-virus program while the
issue get confirmed and fixed)
3).Please uninstall the previous GAOMON driver clearly first.
Go to Control Panel---Programs and Features---uninstall current exist GAOMON Driver--also make
sure no other brands tablet driver. (VERY IMPORTANT).
4).Download driver
here:https://www.gaomon.net/plus/list.php?cateId=23&type=Driver&system=0&Keyword=&tid=9#pcb and install the
driver.
Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select
‘Run as administrator’ from the drop down list.
(Run as an administrator before installation , not after installation.)

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5).After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally.
If the pen can move cursor like mouse normally, you can customize express keys inside GAOMON Driver
now.
6)And please download drawing programs online to use with GAOMON M1230.Our tablets are
compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang,
inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai
version2,etc.

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2.2 How to set up on Mac OS ?
1). Download driver here:
https://www.gaomon.net/plus/list.php?cateId=23&type=Driver&system=0&Keyword=&tid=9#pcb
-- Click the installation package ----Drag 'GAOMONTablet ' icon upon 'Applications' and hold on for a
while until it enters in 'Applications' folder---- Double click 'GAOMONTablet' and select 'Open' to run the
driver. Now the GAOMON Driver is installed.

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If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to
give GAOMON Driver permission to normally function on your mac. If your Mac OS is lower than Mac
10.14, please skip following part.
1).After installation, press one of the tablet express key and it will pop out a box 'Accessibility
Access' . Then click 'Open System Preferences' to bring out 'Security & Privacy' box. Don’t click
“Deny”!
2). Click the lock icon and input your password-->Tick 'TabletDriverAgent'--> Click '＋' and it will
bring out another box.

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3). Go Applications--> find out 'GAOMON Tablet' and click 'Open'
4). Tick 'GAOMONTablet' circled in red and click the lock icon. Then we can draw freely on the tablet.
Now you get the permission to use GAOMON Tablet Driver on your Mac OS.
Any suggestions and questions, please feel free to tell us. You can find us from ►【GAOMON SUPPORT
TEAM：https://www.gaomon.net/after-sales/】.

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2.3 How to set up M1230 with Windows/Mac computer
Connect the tablet to your computer with TYPE-C cable
2.4 How to set up with Android device.
1. Please use Android phone/tablet in portrait mode.
2. Please make sure your phone/tablet OS is Android OS 6.0 or later, and supports OTG function.
3. For some models, you need to go to phone or tablet "Settings", then enable "OTG" function.
4. You may need purchase a USB adapter to make GAOMON tablet connect with your Android phone/tablet. For
example a Type-C to USB adapter, or Micro USB to USB adapter, depending on the USB type of your devices. Notice:
For more information on enabling OTG function, please visit: