Genie WAHD324H User manual

Quick Start Guide
Please read these instructions carefully before operating the unit
and keep for further reference.
32 Channel 4-in-1 High
Definition DVR with 4HDD Bays
WAHD324H

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Intro Section
Please read this instruction carefully before operating the product and keep it for further
reference. All examples and pictures used here are for reference only.
The contents of this manual are subject to change without notice.
CAUTION:
• Please check the device and the accessories after getting the device. If there are any
damages, shortages or defects, please contact your dealer immediately.

Contents
iii
1.0 Introduction..........................................................................................................4
1.1 Product Features...........................................................................................4
1.2 Product Dimensions.....................................................................................4
1.3 Specification.................................................................................................5
2.0 HDD Installation...................................................................................................6
3.0 Rear Panel Instruction..........................................................................................7
4.0 Start Up and Shut Down......................................................................................8
5.0 Login ....................................................................................................................9
6.0 Configurations and Connections ........................................................................10
6.1 Ananlogue Camera Connection...................................................................10
6.2 Network Configuration & Adding IP Camera..............................................10
7.0 UPnP .....................................................................................................................12
8.0 NAT.......................................................................................................................13
9.0 Manual Recording and Playback .........................................................................14
9.1 Manual Recording.........................................................................................14
9.2 Playback.......................................................................................................14

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The Genie WAHD324H is a 32 channel 1080p H.264 high definition DVR. The DVR supports
32 channel video input, 4 channel audio input and 16 channel simultaneous playback. It is
iPhone and Android compatible with an app (Super Live Plus) available with free Windows
/ MAC CMS software supplied.
1.1 Product Features
• 32 CH TVI / CVI / AHD video input
• 32 CH 1080p / 1080p Lite / 720p / WD1 recording
• H.264 high profile compression format for high quality video at much lower bit rate
• Intuitive and user friendly graphics user interface (GUI), window style operation by
• mouse
• Multi-mode recording: Manual / Timer / Motion
• Playback : 16 CH simultaneous playback
• Search: Time slice, Time, Event (Manual, Motion), Tag Search
• Express and flexible backup via USB, network etc.
• Pentaplex : Preview, Record, Playback, Backup and Remote Access
• DHCP, DDNS, PPPoE Network Protocol, IE browser and CMS supported
• Remote control via Web or CMS : Preview, Playback, Backup, PTZ and Configuration
• Dual stream technology for local storage with high definition, remote network
transmission and remote surveillance with mobile device
• Multi-user online simultaneously
• P2P ready for hassle free remote access
• Authorisation management, log review and device status review
• Supports HDMI 1080P output, true high resolution display
• Supports PTZ preset and auto cruise, up to 255 presets and 8 cruises
• Supports NAT function and QR code scanning by mobile phone and iPad
• Powerful smart phone & iPad surveillance with iOS and Android OS
1.2 Product Dimensions
1.0 Introduction
440mm
390mm
70mm

Quick Start Guide 32 Channel 4-in-1 High Definition DVR with 4HDD Bays
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1.3 Specification
Model WAHD324H
System OS Embedded Linux
CPU Cortex A9
Video
Input BNC x32
Output
HDMI x 1 : 1920×1080,
VGA x 1 : 1920×1080,
BNC x 1 : CVBS (Used as the main or spot output)
Resolution TVI / CVI / AHD 1080p, 720p, WD1 real-time
Compression H.264 / H.265
Audio
Input RCA x 4
Output RCA x1
Two-Way Audio Yes
Mobile Device OS iOS, Android
Storage HDD HDD : SATA x 4, Max. 6TB per HDD
Playback
Playback 16 CH
Search Time Slice / Time / Event / Tag Search
Smart Search Highlighted colour to display the camera record in a certain period of time, different
colours refers to different record events.
Function Play, Pause, FF, FB, Digital Zoom, etc.
Alarm
Mode Manual, Motion, Exception
Input 4
Output 1
Triggering Record, Snap, Preset, E-mail etc.
Network Interface RJ45 10M / 100M / 1000Mbps x 1
Protocol TCP / IP, PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP
Record
Resolution 1080p, 1080p Lite, 720p, WD1
Frame Rate
1080P : 12fps (PAL) / 15fps (NTSC)
1080P Lite / 720p
WD1 : 25fps (PAL) / 30fps (NTSC)
Bit Rate 768Kbps ~ 8Mbps
Mode Manual, Timer, Motion, Sensor
Remote
Monitoring
Immix Compatible with Immix via RTSP only (2-way audio not supported)
Sentinel Yes, Firmware 1.1.0 or later
Backup Local Backup USB stick, USB mobile HDD
Network Backup Yes
Port
RS485 RS485 × 1, connect to PTZ or keyboard
USB USB 2.0 × 1 (In the front panel),
USB 3.0 × 1 (In the rear panel)
Remote Controller Optional
Others
Power Supply ATX250W
Consumption ≤ 20W (Without HDD)
Working Environment -10~50°C, 10%~90% (Humidity)
Dimensions 440 × 390 × 70 mm

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This series of the product supports 4 SATA hard drives. Please make sure that the device is
powered off before the installation. The pictures of the installation are only for reference.
1. Loosen the screws to open the cover.
2. Screw two screws into the holes of HDD but not don’t tighten them.
3. Turn over the machine and place the HDD with two screws onto the bottom of the
case. Then lock the screws according to the order of the marks.
4. Install the other three HDDs according to above-mentioned method.
5. Connect the power and data cables.
6. Install the cover back and fix it.
Note: Please check the inside structure of the device and make sure that the cables are
connected well before installing the cover back. Please format the HDD before using.
2.0 HDD Installation

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The interfaces of the rear panel are for reference only.
3.0 Rear Panel Instruction
Name Description
VGA Connect to monitor
HDMI Connect to high definition display device
LAN Network port
USB Connect to USB storage device or USB mouse
ALARM IN Alarm input for connecting sensor
ALARM OUT Relay output, connect to external alarm
GND Ground
P/Z Connect to speed dome. Y is TX+,Z is TX
K/B Connect to keyboard. A is TX+,B is TX
AUDIO OUT Audio output
AUDIO IN Audio input
e-SATA Connect to HDD with e-SATA interface

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Startup
1. Connect the monitor and the power.
2. The device will boot and the power indicator will display blue.
3. A wizard window will pop up.
Shutdown
Go to “Main Menu” and then select “Shutdown” icon. This will bring up a shutdown
window. The device will shut down by clicking “OK” button. Then disconnect the power.
4.0 Start Up and Shut Down

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The default username is admin and the default password is 123456. You must configure the
wizard if you start the DVR for the first time and you may change the password when you
configure the wizard for the first time. You can skip the settings wizard next time.
Click “Start” and select “Login”. This will take you to see a login box. Enter the default
username and password you set. Then you will see the live image.
5.0 Login

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6.1 Ananlogue Camera Connection
First connect the camera to the DVR.
Then go to Start → Settings → Camera→ Manage Camera → Camera Signal to checkmark the
video mode. Theactual signals input shall correspond to the video mode. Please refer to
the User Manual for details.
6.2 Network Configuration & Adding IP Camera
After you finish adding IP cameras, you can see the live images through the monitor of the
DVR. The following will mainly introduce how to add the IP cameras via LAN/WAN.
LAN
1. Set the network of the DVR. Go to Start → Settings → Network → TCP/IP. Enter IP
address, subnet mask, gateway, etc. If using DHCP, please enable DHCP in both the
DVR and the router.
2. Go to Start → Settings → Network → Port. Enter HTTP port (the default value is 80),
server port (the default port is 6036).
3. Click “Apply” to save the settings.
4. Go to Start → Settings → Camera → Add Camera. The DVR will automatically refresh the
cameras searched. The IPC which supports the Onvif protocol may be added manually.
If the IPC searched is not in the same local network as the DVR, you should select the
device and click to modify the IP address.
6.0 Configurations and Connections

Quick Start Guide 32 Channel 4-in-1 High Definition DVR with 4HDD Bays
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5. Checkmark the device you want to add and then click “Add” button.The DVR will
automatically refresh the cameras and return to “Edit Camera” interface. “Online” status
means connecting the device successfully and you will see the live image. You may
select the added device and click button to modify channel, IP address, etc.
WAN
1. Set the network of the DVR. Go to Start → Settings → Network → PPPoE. Enter static IP
address or enable PPPoE and then enter the user name and password received from
your ISP.
2. Go to Start → Settings → Camera. Click “Add Camera” or behind the column of the
search camera and select “Manually Add” to add the IP cameras. Enter IP address,
server port, username and password of the IP camera. The IP camera must be
connected over WAN. And here the IP address of the IP camera must be a WAN IP
address.

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You can use the UPnP function to enable the fast connection of the device to WAN via a
router without port mapping.
1. Go to Start → Settings → Network → UPnP, and enable UPnP and then click “Apply”
button to save.
2. Enable the UPnP function in the router.
3. Click “Refresh” button to refresh the UPnP status. If the UPnP status were still “Invalid
UPnP” after refreshing it for several times, the port would be wrong. Please change the
mapping type to “Manual” and then click to modify the port until the UPnP status
turns to “valid UPnP”.
7.0 UPnP

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NAT Settings
1. The DVR shall be powered on and connected to the network.
2. Go to Start → Settings → Network → TCP/IP. You can obtain the IP address, subnet mask
and gateway automatically. You can also manually enter them according to the actual
network situation. Please make sure the network segment is the same as that of the
network which is used.
3. Set the preferred or alternative DNS Server. Click “Apply” to save the parameters.
4. Go to Start → Settings → Network → NAT tab. Enable NAT and select the NAT Server
Address (The default NAT Server Address is nat.autonat.com). Click “Apply” to save the
parameters.
NAT Access
After finishing the NAT settings, you can enter www.autonat.com in the address bar of
your browser and then press enter to go to the following interface. If you are the first time
to access the NAT, you shall download and install the plug-in according to the tips. After
installing the plug-in successfully, it will pop up the login box.
Device Serial Number:
Click on the menu bar at the bottom of the live interface to check the serial number or
go to Start → Settings → Network → Network Status to check the serial number of the DVR).
Username:
The username of the DVR. The default username is admin.
Password:
The password of the DVR. The password is set by yourself when you configure the wizard
for the first time.
8.0 NAT

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9.1 Manual Recording
Before recording, please install and format a HDD. In the live interface you can see the
menu toolbar. Click button to start recording. Click it again to stop recording. You can
also click to check the status of the recording.
9.2 Playback
Instant Playback
Click “Instant Playback” in the right-click menu of the camera’s preview window to
select or drag the playback progress bar to change the playback time to play back
the record.
General Playback
Click on the tool bar at the bottom of the live preview interface or click
Start → Playback to go to the playback interface as shown below. You can also
add the playback cameras manually. Click in the playback window to pop up the
“Add Camera” window. Check the cameras in the window and then click “Add” to
add playback camera. The record files of the added playback camera
will be played in the playback interface.
9.0 Manual Recording and Playback

Sales [phone]
Enquiries [email protected]o.uk
Website www.genieproducts.co.uk