
THE GEENNIIEECCOOMMPPAANNYY LLIIMMIITTEEDD
WWAARRRRAANNTTYY
What iscovered?
Any defect in material and product workmanship from personal, normal
household use in accordance with the Owner’s Manual.
Forhow long?
MODEL 2040L . . . 15 years on motor, 3 years all other parts.
MODEL 2040C . . . Lifetime* on motor, 3 years all other parts.
*For as long as you own your home.
Whogetsthewarranty?
This warranty is limited to the consumer who originally purchased the
product.
Geographicsccooppee::
This warranty applies only to units installed and operated within the
country where they were purchased.
What thiswarrantydoesnot cover:
This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in
transit to our service location or damage resulting from alterations, misuse or
abuse, lack of proper maintenance, unauthorized repair or modification of the
product, affixing of any attachment not provided with the product, programming of
the Remote Control Devices, Safe-T-Beam® adjustment/cleaning, staples through
wiring, pinched or broken wires, Carriage disengaged, Force Control adjustments,
door out of balance, broken springs or cables, power outages, use of extension
cords, missing or damaged parts on discounted, clearanced, final sale or taped
cartons, phantom operations (labor is not covered if Opener is functioning
properly while technician is in garage),fire, flood, or acts of God, or other failure to
follow the Owner’s Manual.
FOR ANSWERS: CALL 1.800.354.3643
Please note the following information,so it is available if you
need to call us.
Limitations:
Date Purchased
/
/
IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A
PARTICULAR PURPOSEANDMERCHANTABILITY (AN UNWRITTEN
WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE
LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. GENIE
WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF
USE OF YOUR GENIE PRODUCTOR PROPERTYDAMAGE CAUSED
BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPE-
CIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY
DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR
GENIE PRODUCT.
Some states and provinces do not allow limitations on how long an
implied warranty lasts or the exclusion of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
This warranty is the only one we will give on your Genie product, and it
sets forth all our responsibilities regarding your Genie product.Thereare
noother express warranties.
State and province rights: This warranty gives you specific legal rights,and
you may also have other rights which vary from state to state and
province to province.
How to get warrantyservice:
To obtain warranty service for your Genie product, you must provide proof
of the date and place of purchase of the product.
1.Do-It-Yourself-Service.
Call the Genie Customer Service toll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing
the problem and arranging to supply you with the required parts for do-
it-yourself repairs. Trained service representatives are available
Monday-Friday, 8:00 a.m. - 11:00 p.m., Eastern Time, and on Saturday,
10:00 a.m. to 8:00 p.m., Eastern Time (subject to holidays) You may
also get the information you need at www.geniecompany.com.
2.ServiceFromAuthorizedDealers.
You also may obtain warranty service from Genie authorized dealers by
calling the Genie Customer Service at 1.800.354.3643 or by visiting
www.geniecompany.com before scheduling warranty service. If warranty service
is provided by an authorized dealer, Genie will provide all required parts under
warranty at no charge to you, but the dealers are independent business people
and may render a bench or service call charge for their services. Genie will not
reimburse you or otherwise be responsible for those charges.
We suggest that you retain your original packing material in the event we choose
to repair or replaqce your Genie Product and request that you ship it to us. Be
sure to include your name, address, telephone number, proof of date and place
of purchase and a description of the operating problem. After repairing or
replacing, your Genie product, we will ship it to your home at no cost to you for
parts and labor, but you will have to pay a minimum of $5.00 for shipping and
handling charges.
Your choice of either one of the above-described service options is your
exclusive remedy under this warranty.
Serial Number
Operator Model
Remote Control
Model
Dealer Name
Dealer Address
City
State
Zip
INCLUDEDIN THISPACKAGE
· Warranty Information
· PreInstallationChecklist to be reviewed prior toany
assembly or installation
· Pictorialandstep bystep openerassemblyinstructions
· Pictorialandstep bystep opener installation instructions
· Necessary Adjustments
· ProgrammingRemote Devices
· Maintenance andTroubleshooting
· PartsExplosions
· AccessoryOrderForm
· DoorOpenerAssociationSafetyand Maintenance
Brochure (DASMA)
· EntrapmentWarningLabel -To be Adhered in close
proximity to wallcontrol
NOTE
Pleasekeeporiginalor photocopyof yoursalesreceipt
with thismanual for future referenceshouldservice
ever be required.
ITISCRITICALTHATALLSAFETYWARNINGS
MARKEDCLEARLYINBOTHTHEMANUAL
ANDPOSTERAREREAD,UNDERSTOODAND
FOLLOWED.