Godex EZ-1105 User manual

User’sManual
EZ-1105/EZ-1305
P/N. 920-013611-00
Rev. D, 06.2009

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZ-1105 / EZ-1305
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with power supply adapter model: WDS060240 (7A).
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Specifications are subject to change without notice.
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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
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Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
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1. BARCODE PRINTER...................................................................5
1-1. Printer Accessories.........................................................................................................5
1-2. General Specifications....................................................................................................5
1-3. Communication Interface................................................................................................7
1-4. Printer Parts....................................................................................................................8
2. PRINTER INSTALLATION.........................................................10
2-1. Ribbon Installation ........................................................................................................10
2-2. Label Installation...........................................................................................................12
2-3. Label Roll Core Installation Instruction.........................................................................13
2-4. PC Connection..............................................................................................................14
2-5. Driver Installation..........................................................................................................15
3. PRINTER SETTING ................................................................... 17
3-1. FEED Key.....................................................................................................................17
3-2. LED Status....................................................................................................................17
3-3. Auto Sensing.................................................................................................................17
3-4. Self-Test page...............................................................................................................18
3-5. Direct Thermal / Thermal Transfer Mode Switch..........................................................18
3-6. Sensor Switch...............................................................................................................19
3-7. Dump Mode ..................................................................................................................19
3-8. Error Messages.............................................................................................................20
4. ACCESSORY.............................................................................21
4-1. RS-232 Module Installation...........................................................................................21
4-2. Ethernet Module Installation.........................................................................................23
5. MAINTENANCE AND ADJUSTMENT.......................................26
5-1. Thermal Print Head Cleaning .......................................................................................26
5-2. Thermal Print Head Balance Adjustment......................................................................26
5-3. Print Line Adjustment....................................................................................................27
5-4. Troubleshooting............................................................................................................28
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cord
Switching Power
USB Cable
Empty Ribbon Roll
Label Roll Core
Label Stop Plate
Quick Start Guide
CD (includes label editing software QLabel IV / Manuals)
1-2. General Specifications
Model EZ-1105 EZ-1305
Print Method Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Speed 4 IPS (100 mm/s) 3 IPS (76.2 mm/s)
Print Width 4.25” (108 mm) 4.16” (105.7 mm)
Print Length Min. 0.39” (10 mm);
Max. 68” (1727 mm) Min. 0.39” (10 mm); Max. 30” (762 mm)
Memory 4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type Fixed transmissive sensor and reflective sensor.
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.008” (0.20 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5” (25.4 mm, 38.1 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 360’ (110 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 1.57“ (40 mm)
Core diameter: 0.5” (12.7 mm) with notch
Printer Language EZPL (GEPE / EPL emulation firmware upgradable)
Software Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
A
sian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
Barcodes
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
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Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces USB port (default on)
Control Panel One Tri-color LED: Power (Green, Orange and Red)
Control key: FEED
Power Auto Switching 100-240VAC, 50-60Hz
Environment Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals CE(EMC), FCC Class A, CB, CCC
Dimension Length: 10” (254 mm)
Height: 6.7” (170 mm)
Width: 8.8” (224 mm)
Weight 5.5 lbs (2.5Kg) ,excluding consumables
Options
Internal RS-232 card
Ethernet 10/100Mbps print server (default off; disables USB when in use)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
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1-3. Communication Interface
USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
Serial Interface (Optional)
Serial Default
Setting : 9600 baud rate､no parity､8 data bits､1 stop bit､XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC PRINTER
【 Note 】 The total current output from parallel port and serial port altogether can not exceed
500mA.
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1-4. Printer Parts
2
1
3
4
5
6
1. Cover Open Button
2. Top Cover
3. Label Roll Core
4. Ribbon Rewind Wheel
5. Print Mechanism
6. Ribbon Core Holder (rewind)
2
1
4
5
3
1. LED Light
2. FEED Key
3. Locking Tenon (left/right)
4. Ribbon Observing Window
5. Print Head Pressure Adjustment Screw (left/right)
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4
6
3
2
1
5
1. Thermal Print Head
2. Label Guide
3. Platen Roller
4. Print Line Adjustment Gear
5. Ribbon Core Holder (supply)
6. Label Sensor
1. Fan-Fold Label Insert
2. Power Switch
3. Power Socket
4. USB Port
5. Ethernet Socket (Optional)
6. Serial Port / RS-232 (Optional)
* The communication ports may vary depending on product types.
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2. Printer Installation
This printer model has the following print modes:
Thermal
Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check the specific print mode, and then go into the Setting Mode after power on the
printer。
2-1. Ribbon Installation
1. Place the printer on a horizontal
surface and open the top cover by
pressing the Cover Open Buttons
on both sides.
2. Install the rewind ribbon roll from
the right side of printer and then
fix it on left side.
3. Press the locking tenons and then
lift up the Printing Mechanism.
4. Place a new ribbon roll from the
right side of printer and then fix it
on left side.
【 Note 】
Please align the Ribbon Supply Wheel
with the fillister of ribbon roll core when
installing the ribbon roll. You can rotate
the black gear as figure showed to help
to align the ribbon roll core.
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5. Feed the ribbon from the Ribbon
Supply Shaft.
6. Wrap the ribbon around the
Printing Mechanism and stick the
ribbon onto the rewind ribbon roll.
7. Rotate the Ribbon Rewind Wheel
to make the ribbon tight and
smooth.
8. Firmly close the Printing
Mechanism to complete the
installation.
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2-2. Label Installation
1. Open the top cover by pressing
the Cover Open Buttons on both
sides.
2. Place the label roll onto the Label
Roll Core.
3. Press the locking tenons and then
lift up the Printing Mechanism.
4. Feed the label through the two
Label Guides to the Tear-off Bar.
5. Align the Label Guides to the
edge of label.
【 Note 】
When adjusting the Label Guides,
please move both Label Guides
together at the same time.
6. Close the Printing Mechanism to
complete the label installation.
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2-3. Label Roll Core Installation Instruction
(A) 1” roll core installation
(B) 1.5” roll core installation
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2-4. PC Connection
1. Please make sure the printer is powered off.
2. Plug the power cable into the power socket on the wall, and then connect the other end of
the cable to printer's power socket.
3. Connect the cable to the USB port on the printer and on the PC.
4. Turn on the PC and the printer, and then the printer’s LED light will shine.
【 Note 】
Please make sure the power switch is off before plugging the power cable into the printer.
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2-5. Driver Installation
1. Insert the product CD to your
computer’s CD Drive and find
the "Windows Drives" folder.
2. Select the icon of driver file
and click it to start the
installation.
3. Follow the instruction on
screen to keep the installation
going. Then the Driver Wizard
utility should run
automatically.
4. Select "Install printer drivers".
5. Select printer model.
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6. Select connection port.
7. Enter the printer name and
set printer sharing option.
8. A description page of printer
settings will be displayed after
all settings are completed.
9. Check if all printer settings
are correct and then press
Finish to start copying driver
files.
10. Wait for file copying finished
and complete the installation.
11. After the driver installation is
complete, there should be a
new printer model on
Windows "Printer and Faxes"
setting.
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3. Printer Setting
3-1. FEED Key
After pressing the FEED key, printer will feed the media (according to media type) to the
specified stop position. When printing with continuous media, pressing the FEED key will feed
the media out to a certain length. When printing with labels, the printer will feed one label each
time the FEED key is pressed. If the label is not sent out in a correct position, please proceed
with the Auto Sensing (see next section).
3-2. LED Status
*Note: below descriptions are only applied on firmware version G3.000 or after.
Press and hold the FEED key then power on the printer. Wait for the LED light flashing red and
then release the FEED key, the printer will enter into Auto Sensing Mode to do the calibration. A
Self-Test page will be printed out automatically after the calibration is completed. Below are the
sequence and the description of two modes:
LED Light Status Description
Green
Standby Mode
Normal status
Press and hold the FEED Key then power on the printer.
Red (Flash)
Auto Sensing Mode
Printers are currently in Auto
Sensing Mode. The calibration will
be performed and a Self-Test page
will be printed out to show the
configurations of printer. For more
detail about Auto Sensing Mode,
please refer to next section. For the
descriptions of Self-Test page
please refer to page 18.
3-3. Auto Sensing
Printer can automatically detect the label and store the result of detecting. By doing this, the
printer will calibrate the printing position of the label and the user can do printing without setting
the label length. To perform the Auto Sensing, please do as follows:
1. Check if the label is correctly loaded on the printer.
2. Power off the printer, press and hold the FEED key.
3. Power on the printer while still holding the FEED key. Keep holding the FEED key, wait for
the LED light turn to flash red and then release the FEED key. Printer will automatically
detect the label and record it.
4. A Self-Test page will be printed out after Auto Sensing is completed and the printer goes
back to standby mode.
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3-4. Self-Test page
The Self-Test page helps user to figure out whether the printer is operating normally. Below are
some general descriptions about the content of Self-Test page:
EZXXXX : VX.XXX
Serial port :96,N,8,1
int-usb sw setting: ext-USB
1 DRAM installed
Image buffer size : 1500K
000 FORM(S) IN MEMORY
000 GRAPHIC (S) IN MEMORY
000 FONT(S) IN MEMORY
000 ASIAN FONT(S) IN MEMORY
000 DATABASE(S) IN MEMORY
000 TTF(S) IN MEMORY
2048K BYTES FREE MEMORY
^S4 ^H10 ^R000 ~R200
^W10 ^Q48,3
Option : ^D0 ^O0 ^AD
Reflective Sensor Value: 42_48
Voltage: 1.50 2.30 3.10(1.6_0.8)
Code Page: 850
Model & Version
Serial port setup
USB port setting
Test pattern
Number of DRAM installed
Image buffer size
Number of forms
Number of graphics
Number of fonts
Number of Asian fonts
Number of Databases
Number of Scalable fonts
Free memory size
Speed, Density, Ref. Point, Print direction
Label width, Form length
Cutter, Stripper, Mode
Sensor Setting
Sensor Setting
Code Page
3-5. Direct Thermal / Thermal Transfer Mode Switch
1. If you want to change the print mode, you need to send the printing command to the printer
for changing print mode setting. There are two ways to send printing commands to the
printer. One is sending through the command window of QLabel IV, the other is sending
through Windows
TM
HyperTerminal
TM
via RS-232 port. To send printing command, make
sure that the printer is on standby mode (LED light is green) and send below command to
change the print mode.
Syntax
^An
Parameter
n = D, Direct Thermal Mode
n = T, Thermal Transfer Mode
Description
Set the print mode to Direct Thermal Mode
or Thermal Transfer Mode
2. Send "^AD" command to printer can change the print mode to Direct Thermal Mode.
3. Send "^AT" command to printer can change the print mode to Thermal Transfer Mode.
When printer is on Thermal Transfer Mode, it is necessary to install the ribbon in printer.
Otherwise the error message "Print Mode Error" will be triggered and the printer will not be
able to print.
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3-6. Sensor Switch
There are two types of sensor in printer: Reflective Sensor and See-through Sensor. Users can
set one of them as active sensor. By default, the sensor setting is set on Auto-mode. However,
sometimes the sensor may not be able to detect the label gap on special label materials. Then it
would be necessary to change the sensor setting to other sensor. For example, when printing on
labels with thick liner, colored liner or back graphics, the see-through sensor would need to be
enabled since the reflective sensor may not work correctly.
To switch between different sensors, please do as follows:
1. Make sure that the printer is on standby mode (LED light is green) and send below
command to change the sensor setting.
Syntax
^Gn
Parameter
n = 0, enable Reflective Sensor and disable See-through Sensor
n = 1, enable See-through Sensor and disable Reflective Sensor
n = 2, Auto-mode
Description
Set the active sensor
2. Send "^G0" command to printer to set the Reflective Sensor as active sensor.
3. Send "^G1" command to printer to set the See-through Sensor as active sensor.
4. Send "^G2" command to printer to change the sensor setting to Auto-mode.
3-7. Dump Mode
When the printout result doesn’t match to the label format setting, it is recommended to go into
the Dump Mode to check whether any mistake in data transmission between the printer and the
PC. For example, when printer receives 8 commands, yet without processing these commands,
only printing out the contents of commands, this will confirm whether the commands were
received correctly.
To enter the Dump Mode, please do as follows:
1. Make sure that the printer is on standby mode (LED light is green).
2. Send "~S,DUMP" command to the printer.
3. Printer will automatically print “DUMP MODE BEGIN”. This indicates the printer is already
in Dump Mode.
4. Send other printing commands to the printer, and check if the content matches the sent
commands.
To get out from the Dump Mode, please press the FEED key, and then the printer will
automatically print out “OUT OF DUMP MODE”. This indicates that the printer is back to standby
mode. You can also power off the printer to exit from the Dump Mode.
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