OTHERS OTHERS
23 24
About PV Master Operation and Monitoring
About EzMeter and Power Limit Function
Other Questions
4.3 WARINING QUICK CHECK LIST
[1] Inverter cannot be installed near flammable, explosive or strong electro-magnetic equipment, page 06
[2] Remember that this inverter is heavy! Please be careful when lifting out from the package, page 07
[3] Make sure battery switch is off and battery nominal voltage meet S-BP specification before connecting
battery to inverter make sure inverter is totally isolated from AC power, page 08
[4]Make sure inverter is totally isolated from any DC or AC power before connectiong AC cable,page 10
[5]Make sure S-BP and grid-tied inverters are totally isolated from AC and DC power before connecting
EzMeter & CT, page 12
A: This could be caused by losing connection to Solar-WiFi *.
1.Make sure you connected Solar-WiFi* (make sure no other devices connected) or router (if
connected Solar-WiFi* to router) and on APP home page shows connection well.
2.Make sure S-BP under waiting mode (on APP) before you change any settings on PV Master APP ---
disconnect grid/load, only leave battery connected and then restart S-BP till see work mode as “wait”
on APP.
Q: Why Cannot save settings on PV Master App
A: Please refer to page11 for details of this function on S-BP system
Q: Is Power Limit function Possible for S-BP system?
A: The max current for CT is 120A
Q: What is the max current allowed going through CT on EzMeter?
A: The shortest way, please refer to S-BP QUICK INSTALLATION INSTRUCTIONS
Q: Is there a quick way to make the system work?
A: Please refer to user manual on page 11
Q: What kind of load can I connect on Back-Up side?
A: Normally if any problem caused by disobey the instructions on user manual, we can provide
technical support to help solve the problem, but cannot guarantee a replacement or returns. So if
there is any special condition when you cannot 100% follow the instructions, please contact GoodWe
for suggestions
Q: Whether the warranty of the inverter still valid if the installation or operation does not follow
the user manual instructions, for some special conditions when we cannot 100% follow them?
A: Can not, because the communication protocol between inverter and EzMeter is inset in the
EzMeter, other brand Meter cannot communicate. Also any setting change could cause EzMeter
communication failure.
Q: Can I use other brand Meter to take over EzMeter in S-BP system or change some settings on
EzMeter?
A: As the data on APP is from inverter and on home page and Param page, the data refresh frequency
is different, so there will be a data inconformity between different pages on APP as well as between
that on portal and APP
Q: On the App, why data on the homepage and Param page are different, like charge/discharge,
load or grid value?
A: NA means App does not receive data from inverter or server, normally it is because
communication problem, such as battery communication, and communication between inverter and
the APP. (For lead-acid battery, NA is normal)
Q: On App, some columns show NA, like battery SOH, etc. why is that?
4.2 DISCLAIMER
The S-BP series hybrid inverters are transported, used and operated under environmental and
electrical conditions. GoodWe has the right not providing after-sales services or assistance under
following conditions:
* Maintenance
The inverter requires periodically maintenance, details as below:
NOTE: Make sure inverter is totally isolated from all DC and AC power for at least 5 mins before
maintenance
Heat sink: please use clean towel to clean up heat sink once a year
Torque: please use torque wrench to tighten AC and battery wiring connection once a year
DC switch: check DC switch regularly, active the DC switch 10 times in a row once a year. operating
DC switch will clean contacts and extend lifespan of DC switch
Water-proof covers: check if water-proof covers of RS485 and other part are fasten once a year
Note: GoodWe will keep right to explain all the contents in this user manual.
• Inverter is damaged during transferring
• Inverter is out of warranty year and extended warranty is not bought
• Inverter is installed, refitted or operated in improper ways without authority from GoodWe
• Inverter is installed or used under improper environment or technical condition mentioned in this
user manual, without authority from GoodWe
• Installation or configuration of the inverter does not follow requirements mentioned in this user
manual
• The inverter is installed or operated against the requirements or warnings that are mentioned in this
user manual
• Inverter is broken or damaged by any force majeure like lightening, earthquake, fire hazard, storm
and volcanic eruption etc.
• Inverter is disassembled, changed or updated on software or hardware without authority from
GoodWe
• Inverter is installed, used or operated against any related items in international or local policies or
regulations
• Any non-compatible batteries, loads or other devices connected to S-BP system