Grandstream Networks GXP1160 User manual

GXP1160/GXP1165 USER MANUAL
Grandstream Networks, Inc.
GXP1160/GXP1165
Small-Medium Business IP Phone

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 2 of 59
GXP1160/GXP1165 User Manual
Index
GNU GPL INFORMATION...........................................................................2 
CHANGE LOG.............................................................................................2 
FIRMWARE VERSION 1.0.5.2..............................................................................................................2 
WELCOME ..................................................................................................2 
PRODUCT OVERVIEW...............................................................................2 
FEATURE HIGHTLIGHTS.....................................................................................................................2 
GXP1160/GXP1165 TECHNICAL SPECIFICATIONS...........................................................................2 
INSTALLATION ...........................................................................................2 
EQUIPMENT PACKAGING ...................................................................................................................2 
CONNECTING YOUR PHONE..............................................................................................................2 
SAFETY COMPLIANCES......................................................................................................................2 
WARRANTY...........................................................................................................................................2 
USING THE GXP1160/GXP1165.................................................................2 
GETTING FAMILAR WITH THE LCD....................................................................................................2 
GETTING FAMILAR WITH THE KEYPAD.............................................................................................2 
MAKING PHONE CALLS.......................................................................................................................2 
HANDSET, SPEAKER AND HEADSET MODE .............................................................................2 
2 CALLS WITH 1 SIP ACCOUNT...................................................................................................2 
COMPLETING CALLS ...................................................................................................................2 
MAKING CALLS USING IP ADDRESSES.....................................................................................2 
ANSWERING PHONE CALLS ..............................................................................................................2 
RECEIVING CALLS........................................................................................................................2 
DO NOT DISTURB.........................................................................................................................2 
DURING A PHONE CALL......................................................................................................................2 
CALL WAITING/CALL HOLD .........................................................................................................2 
MUTE..............................................................................................................................................2 
CALL TRANSFER ..........................................................................................................................2 
3-WAY CONFERENCING ..............................................................................................................2 
VOICE MESSAGES (MESSAGE WAITING INDICATOR).............................................................2 
CALL FEATURES..................................................................................................................................2 

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 3 of 59
CUSTOMIZED LCD SCREEN & XML...................................................................................................2 
CONFIGURATION GUIDE...........................................................................2 
CONFIGURATION VIA KEYPAD...........................................................................................................2 
CONFIGURATION VIA WEB BROWSER .............................................................................................2 
DEFINITIONS ........................................................................................................................................2 
STATUS PAGE DEFINITIONS .......................................................................................................2 
ACCOUNT PAGE DEFINITIONS ...................................................................................................2 
SETTINGS/BASIC SETTINGS PAGE............................................................................................2 
SETTINGS/ADVANCED SETTINGS PAGE...................................................................................2 
NAT SETTINGS.....................................................................................................................................2 
PUBLIC MODE......................................................................................................................................2 
EDITING CONTACTS AND CLICK-TO-DIAL ........................................................................................2 
UPGRADING AND PROVISIONING...........................................................2 
UPGRADE VIA KEYPAD MENU ...........................................................................................................2 
UPGRAGE VIA WEB GUI......................................................................................................................2 
NO LOCAL TFTP/HTTP SERVERS ......................................................................................................2 
CONFIGURATION FILE DOWNLOAD..................................................................................................2 
RESTORE FACTORY DEFAULT SETTINGS..............................................2 
EXPERIENCING THE GXP1160/GXP1165.................................................2 
Table of Tables
GXP1160/GXP1165 User Manual
Table 1: GXP1160/GXP1165 TECHNICAL SPECIFICATIONS.....................................................................2
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Table 2: GXP1160/GXP1165 EQUIPMENT PACKAGING............................................................................2 
Table 3: GXP1160/GXP1165 CONNECTORS..............................................................................................2 
Table 4: GXP1160/GXP1165 DISPLAY DEFINITIONS.................................................................................2 
Table 5: GXP1160/GXP1165 LCD ICONS....................................................................................................2 
Table 6: GXP1160/GXP1165 KEYPAD DEFINITIONS .................................................................................2 
Table 7: CALL FEATURES............................................................................................................................2 
Table 8: GXP1160/GXP1165 CONFIGURATION MENU..............................................................................2 

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 4 of 59
Table of Figures
GXP1160/GXP1165 User Manual
Figure 1: GXP1160/GXP1165 Ports..............................................................................................................2
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Figure 2: GXP1160/GXP1165 Keypad MENU Flow......................................................................................2 
Figure 3: GXP1160/GXP1165 Web GUI - Contacts......................................................................................2 
Figure 4: GXP1160/GXP1165 Click-to-Dial...................................................................................................2 
GUI Interface Examples
GXP1160/GXP1165 User Manual
http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip
1. Screenshot of Configuration Login Page
2. Screenshot of Status Page
3. Screenshot of Basic Setting Configuration Page
4. Screenshot ofAdvanced User Configuration Page
5. Screenshot of SIPAccount Configuration Page
6. Screenshot of Saved Configuration Changes Page
7. Screenshot of Reboot Page

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 5 of 59
GNUGPLINFORMATION
GXP1160/GXP1165 firmware contains third-party software licensed under the GNU General Public
License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU
General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
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FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 6 of 59
CHANGELOG
This section documents significant changes from previous versions of GXP1160/GXP1165 user manuals.
Only major new features or major document updates are listed here. Minor updates for corrections or
editing are not documented here.
FIRMWAREVERSION1.0.5.2
This is the initial version.

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 7 of 59
WELCOME
Thank you for purchasing Grandstream GXP1160/GXP1165 Small-Medium Business IP Phone.
GXP1160/GXP1165 is a next generation small-to-medium business IP phone that features single SIP
account, up to 2 call appearances, a 128 x 40 graphical LCD, 3 XML programmable context-sensitive soft
keys, dual network ports with integrated PoE (GXP1165 only), 3-way conference, and Electronic Hook
Switch (EHS) with Plantronics headset. The GXP1160/1165 delivers superior audio quality, rich and
leading edge telephony features, personalized information and customizable application service,
automated provisioning for easy deployment, advanced security protection for privacy, and broad
interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice
for small-to-medium businesses looking for a high quality, feature rich IP phone with highly affordable cost.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP1160/GXP1165 as it may cause damage to the
products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 8 of 59
PRODUCTOVERVIEW
FEATUREHIGHTLIGHTS
128 x 40 pixel graphical LCD display;
Single SIP account, up to 2 call appearances, 3 XML programmable context-sensitive soft keys, 3-way
conference;
Phonebook with up to 500 contacts and call history with up to 200 records;
Automated personal information service (e.g., local weather), personalized music sing tone/ring back
tone;
Dual switched auto-sensing 10/100Mbps network ports, integrated PoE (GXP1165 only);
Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for
advanced security protection, 802,1x for media access control.
GXP1160/GXP1165TECHNICALSPECIFICATIONS
Table 1: GXP1160/GXP1165 TECHNICAL SPECIFICATIONS
Protocols and
Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, PPPoE, TFTP, NTP, STUN, SIMPLE, TR-069,
802.1x, IPv6
Network Interfaces Dual switched 10/100Mbps ports, integrated PoE (GXP1165 only)
Graphic Display 128 x 40 graphical LCD display
Feature Keys
1 SIP account, 3 XML programmable context sensitive soft keys, 5
Navigation/Menu/Volume keys, 9 dedicated function keys for PHONEBOOK,
MESSAGE (with LED indicator), HOLD, TRANSFER, CONFERENCE, FLASH,
SPEAKERPHONE, VOLUME, SEND/REDIAL
Voice Codec Support for G.723.1, G.729A/B, G.711u/a, G.726-32, G.722 (wide-band), iLBC,
in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Telephony Features
Hold, transfer, forward, 3-way conference, downloadable phone book (XML, LDAP,
up to 500 items), call waiting, call log (up to 200 records), off-hook auto dial, auto
answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones,
server redundancy and fail-over
Headset Jack RJ9, supporting Electronic Hook Switch (EHS) with Plantronics headsets
Base Stand Yes, 1 angle position available

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 9 of 59
Wall Mountable Yes
QoS Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security User and administrator level passwords, MD5 and MD5-sess based
authentication, AES encrypted configuration file, SRTP, TLS, 802.1x media access
control
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Simplified and Traditional Chinese, Korean, Japanese and etc
Upgrade and
Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency
Universal power adapter included
Input: 100-240VAC 50-60Hz
Output: +5VDC, 800mA
Integrated Power-over-Ethernet (802.3af, GXP1165 only)
Max power consumption 2.5W (universal power adapter) or 3W (PoE)
Physical Unit dimension: 154mm (W) x 200mm (L) x 79mm (D) (handset onhook) Unit weight: 0.6kg
Package weight: 1.03kg
Temperature and
Humidity Operating: 32-104
o
F / 0-40
o
C, 10-90% (non-condensing)
Storage: 14-140
o
F / -10-60
o
C
Package Content GXP1160/GXP1165 phone, handset with cord, base stand, universal power supply,
network cable, quick start guide
Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1;AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)

FIRMWARE VERSION 1.0.5.2 GXP1160/GXP1165 USER MANUAL Page 10 of 59
INSTALLATION
EQUIPMENTPACKAGING
Table 2: GXP1160/GXP1165 EQUIPMENT PACKAGING
Main Case Yes (1)
Handset Yes (1)
Phone Cord Yes (1)
Power Adaptor Yes (1)
Ethernet Cable Yes (1)
Phone Stand Yes (1)
Quick Start Guide Yes (1)
CONNECTINGYOURPHONE
Figure 1: GXP1160/GXP1165 Ports