Grandstream Networks GXV3240 Instruction Manual

Grandstream Networks, Inc.
GXV3240
IP Multimedia Phone for AndroidTM
Administration Guide

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COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information (SAR)
This device is designed and manufactured not to be exceeded the emission limits for exposure to radio
frequency RF energy set by the Federal Communications Commission of the United States. The exposure
standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate
(SAR), and the SAR limit set by FCC is 1.6 W/kg.
This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-
1992, and has been tested in accordance with the measurement methods and procedures specified in OET
Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF exposure guidelines when
tested with the device directly contacted to the body. RF exposure compliance with anybody-worn
accessory, which contains metal, was not tested and certified, and use such body-worn accessory should
be avoided.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Hereby，Grandstream declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.

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GNU GPL INFORMATION
GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/gxv32xx_gpl.zip

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Table of Contents
DOCUMENT PURPOSE ............................................................................................... 11
CHANGE LOG..............................................................................................................12
Firmware Version 1.0.3.207 ....................................................................................................................12
Firmware Version 1.0.3.198 ....................................................................................................................12
Firmware Version 1.0.3.193 ....................................................................................................................12
Firmware Version 1.0.3.187 ....................................................................................................................12
Firmware Version 1.0.3.186 ....................................................................................................................13
Firmware Version 1.0.3.180 ....................................................................................................................13
Firmware Version 1.0.3.177 ....................................................................................................................13
Firmware Version 1.0.3.171 ....................................................................................................................13
Firmware Version 1.0.3.162 ....................................................................................................................14
Firmware Version 1.0.3.158 ....................................................................................................................14
Firmware Version 1.0.3.144 ....................................................................................................................14
Firmware Version 1.0.3.131 ....................................................................................................................14
Firmware Version 1.0.3.92 ......................................................................................................................15
Firmware Version 1.0.3.75 ......................................................................................................................15
Firmware Version 1.0.3.62 ......................................................................................................................16
Firmware Version 1.0.3.55 ......................................................................................................................16
Firmware Version 1.0.3.46 ......................................................................................................................16
Firmware Version 1.0.3.37 ......................................................................................................................16
Firmware Version 1.0.3.30 ......................................................................................................................16
Firmware Version 1.0.3.22 ......................................................................................................................17
Firmware Version 1.0.3.6.........................................................................................................................18
Firmware Version 1.0.1.54 ......................................................................................................................18
Firmware Version 1.0.1.39 ......................................................................................................................18
Firmware Version 1.0.1.29 ......................................................................................................................18
WELCOME ...................................................................................................................19
PRODUCT OVERVIEW ................................................................................................20
Feature Highlights ...................................................................................................................................20
GXV3240 Technical Specifications..........................................................................................................21

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GETTING STARTED..................................................................................................... 23
Equipment Packaging..............................................................................................................................23
GXV3240 Phone Setup ...........................................................................................................................24
Using the Phone Stand ........................................................................................................................24
Using the Slots for Wall Mounting........................................................................................................24
Connecting the GXV3240........................................................................................................................25
GXV3240 LCD SETTINGS ...........................................................................................26
Open LCD Settings..................................................................................................................................28
Personalized Account ..............................................................................................................................28
Wireless & Network .................................................................................................................................29
Ethernet Settings .................................................................................................................................30
Wi-Fi Settings.......................................................................................................................................30
Bluetooth Settings................................................................................................................................31
VPN......................................................................................................................................................32
Proxy Settings......................................................................................................................................32
Additional Network Settings.................................................................................................................32
Tethering & Portable Hotspot...............................................................................................................33
Sound ......................................................................................................................................................34
Display.....................................................................................................................................................34
Storage ....................................................................................................................................................35
Applications .............................................................................................................................................36
View Applications .................................................................................................................................36
Manage Applications............................................................................................................................37
Location Access.......................................................................................................................................37
Security Settings......................................................................................................................................37
Screen Security....................................................................................................................................37
Passwords ...........................................................................................................................................38
Device Administration ..........................................................................................................................38
Credential Storage ...............................................................................................................................38
Language & Keyboard.............................................................................................................................38
Accounts..................................................................................................................................................39
Register to Failover SIP Server...............................................................................................................40
Date & Time.............................................................................................................................................41
Accessibility .............................................................................................................................................41
About Phone............................................................................................................................................41

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Advanced Settings...................................................................................................................................41
Multicast Paging ......................................................................................................................................43
GXV3240 WEB GUI SETTINGS ...................................................................................44
Access GXV3240 Web GUI.....................................................................................................................44
Saving Changes ......................................................................................................................................45
Definitions................................................................................................................................................45
Toolbar.....................................................................................................................................................46
Click-To-Dial ............................................................................................................................................46
Status Page Definitions ...........................................................................................................................47
Status/Account Status .........................................................................................................................47
Status/Network Status .........................................................................................................................47
Status/System Info...............................................................................................................................48
Account Page Definitions ........................................................................................................................48
Account/General Settings ....................................................................................................................48
Account/Network Settings....................................................................................................................49
Account/SIP Settings ...........................................................................................................................51
Account/Codec Settings ......................................................................................................................56
Account/Call Settings...........................................................................................................................60
Advanced Settings Page Definitions .......................................................................................................67
Advanced Settings/General Settings ...................................................................................................67
Advanced Settings/Call Features ........................................................................................................69
Advanced Settings/Video Settings.......................................................................................................72
Advanced Settings/Tone Generator.....................................................................................................73
Advanced Settings/Multicast Paging ...................................................................................................74
Advanced Settings/GDS Settings ........................................................................................................75
Advanced Settings/MPK General Settings ..........................................................................................75
Advanced Settings/MPK LCD Settings................................................................................................76
Advanced Settings/MPK EXT Settings (For GXV3240 Ext Board 1/2/3/4) .........................................77
Maintenance Page Definitions.................................................................................................................78
Maintenance/Network Settings ............................................................................................................78
Maintenance/Wi-Fi Settings.................................................................................................................81
Maintenance/Time Settings .................................................................................................................81
Maintenance/Web/SSH Access ...........................................................................................................82
Maintenance/Upgrade .........................................................................................................................82
Maintenance/Syslog ............................................................................................................................87
Maintenance/Logcat ............................................................................................................................87

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Maintenance/Debug.............................................................................................................................88
Maintenance/Language .......................................................................................................................88
Maintenance/Event Notification ...........................................................................................................89
Maintenance/TR-069 ...........................................................................................................................90
Maintenance/Contacts .........................................................................................................................90
Maintenance/LDAP Book.....................................................................................................................92
Maintenance/Broadsoft Directories......................................................................................................94
Maintenance/Broadsoft IM&P ..............................................................................................................96
Maintenance/Device Manager .............................................................................................................96
Reboot ...................................................................................................................................................100
UPGRADING AND PROVISIONING ..........................................................................101
Upgrade and Provisioning Configuration...............................................................................................101
Upload Firmware Locally .......................................................................................................................102
Upgrade via SD Card ............................................................................................................................103
No Local Firmware Servers ...................................................................................................................104
Provisioning and Configuration File Download .....................................................................................104
BACKUP..................................................................................................................... 105
Generate Backup File............................................................................................................................105
Restore from Backup File ......................................................................................................................106
Automatic Backup..................................................................................................................................107
DATA WIPING............................................................................................................. 108
FACTORY RESET ......................................................................................................109
Restore to Factory Default via LCD Menu.............................................................................................109
Restore to Factory Default via the Web GUI ......................................................................................... 110
Restore to Factory Default via Hard Keys .............................................................................................110
SAFE MODE................................................................................................................111
EXPERIENCING THE GXV3240 APPLICATION PHONE .......................................... 112

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Table of Tables
Table 1: GXV3240 Features in a Glance ....................................................................................................20
Table 2: GXV3240 Technical Specifications................................................................................................21
Table 3: Equipment Packaging ...................................................................................................................23
Table 4: GXV3240 LCD Settings.................................................................................................................26
Table 5: GXV3240 Storage Category and Actions......................................................................................36
Table 6: GXV3240 Web Access ..................................................................................................................46

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Table of Figures
Figure 1: GXV3240 Package Content.........................................................................................................23
Figure 2: Slots for the Wall Mount and Phone Stand on the GXV3240. .....................................................24
Figure 3: Tab on the Handset Cradle ..........................................................................................................24
Figure 4: GXV3240 Back View....................................................................................................................25
Figure 5: GXV3240 System Settings ..........................................................................................................28
Figure 6: GXV3240 Bluetooth Settings .......................................................................................................31
Figure 7: GXV3240 Bluetooth Paired Device Settings ...............................................................................32
Figure 8: GXV3240 Wi-Fi Hotspot ..............................................................................................................34
Figure 9: GXV3240 Storage........................................................................................................................35
Figure 10: Erase SD Card...........................................................................................................................36
Figure 11: GXV3240 Accounts Sync Up Settings - Google Account Signed In ..........................................39
Figure 12: GXV3240 Accounts Sync Up Settings - Google Account Synced Up .......................................39
Figure 13: GXV3240 Accounts Sync up Settings - Select Browser, Calendar and Contacts .....................40
Figure 14: GXV3240 Google Play Account.................................................................................................40
Figure 15: GXV3240 UCM Auto Config Number – Select Registering Numbers .......................................42
Figure 16: GXV3240 UCM Auto Config Number – Enabling Registering Number .....................................42
Figure 17: GXV3240 Web GUI - Login .......................................................................................................44
Figure 18: GXV3240 Main Screen - IP Address .........................................................................................44
Figure 19: GXV3240 Web UI Tool Bar ........................................................................................................46
Figure 20: Click to Dial Feature ..................................................................................................................46
Figure 21: Click to Dial Menu and Calls Status...........................................................................................47
Figure 22: Reboot Button ..........................................................................................................................100
Figure 23: GXV3240 Upgrade Configuration via LCD ..............................................................................101
Figure 24: GXV3240 Upgrade Configuration via Web GUI ......................................................................102
Figure 25: Firmware Upgrade ...................................................................................................................103
Figure 26: GXV3240 Backup ....................................................................................................................105
Figure 27: Select Backup Applications......................................................................................................105
Figure 28: Select Backup Applications to Be Restored ............................................................................106
Figure 29: Restore Process ......................................................................................................................106
Figure 30: Automatic Backup Settings ......................................................................................................107
Figure 31: Data Wiping .............................................................................................................................108
Figure 32: Reboot Confirmation Message ................................................................................................108
Figure 33: GXV3240 LCD - Factory Reset ...............................................................................................109
Figure 34: GXV3240 LCD - Confirm Factory Reset..................................................................................109
Figure 35: GXV3240 Web GUI - Factory Reset........................................................................................ 110
Figure 36: GXV3240 Web GUI - Confirm Factory Reset ..........................................................................110

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DOCUMENT PURPOSE
This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully
manipulate phone's features. The intended audiences of this document are VoIP administrators. To learn
the basic functions of the GXV3240, please visit http://www.grandstream.com/support to download the
latest "GXV3240 User Guide".
This guide covers following topics:
▪Product Overview
▪Getting Started
▪GXV3240 LCD Settings
▪GXV3240 Web GUI Settings
▪Upgrading and provisioning
▪Backup
▪Data Wiping
▪Restore factory default settings
▪Safe Mode
▪Experiencing the GXV3240 applications

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CHANGE LOG
This section documents significant changes from previous versions of administration guide for GXV3240.
Only major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
Firmware Version 1.0.3.207
•Added Accessibility Settings in LCD Settings. [Accessibility]
Firmware Version 1.0.3.198
•Changed "No Key Entry Timeout" interval to 0-30 (0 is disabled) [No Key Entry Timeout]
•Supported Dutch language. [Multi-language] [Maintenance/Language]
Firmware Version 1.0.3.193
•Added new “Maintenance → Upgrade → Configuration via Keypad Menu”, option: “Basic Settings &
Network Settings. [Configuration via Keypad Menu]
•Supported adding custom CA certificate to device under Web UI → Advanced Settings → General
Settings. [Custom Certificate]
•Supported P-Access-Network-Info Header and P-Emergency-Info Header in Web UI →Account → SIP
Settings. [Use P-Access-Network-Info Header]
•Added more entries for Baudisch door system feature. Now it supports 100 entries. [Baudisch Door
System URL]
•Supported displaying DTMF programmable key in call screen under Baudisch door system feature.
•Added an option to show the call menu or not after receiving an audio call under Baudisch door system
feature.
•Added P-values for “Account → Call Settings → Auto Preview”.
•Support provision would start without reboot if HTTP/HTTPs username/password are updated. [without
reboot]
•Added “Debug → Download Log” option for downloading dmesg, logcat and syslog, and removed
logcat page. [Download Log]
•Added space character to “Advanced Settings → Call Features → Filter Characters”. [Filter Characters]
•Updated the “Account → Codec Settings → Packetization Mode” options. [Packetization Mode]
•Supported allow device to receive multicast paging when DND is enabled. [Allow Multicast in DND
Mode]
Firmware Version 1.0.3.187
•Replaced expired pem certificate
•Supported auto record under web UI → Advanced Settings → Call Features → Enable Auto Record
When Call Established. [Auto Record]

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•Supported web UI → Advanced Settings → Call Features → Hold Call Before Completing Transfer.
[Hold Call Before Completing Transfer]
•Updated the copyright statement to 2018 in WebUI.
Firmware Version 1.0.3.186
•Added Bluetooth patch for BlueBorne vulnerability.
•Added the option Play warning tone for Auto Answer Intercom. [Play warning tone for Auto Answer
Intercom]
•Supported TLSv1.1 and TLSv1.2.
•Added option to allow device to ring when “Auto Preview” is enabled. [Auto Preview]
•Added support for displaying more Programmable keys in call interface. [Programmable Keys]
•Added support for auto downloading firmware/config randomly in time window. [Automatic Upgrade]
•Removed icon for reboot from web UI → Advanced Settings → General Settings → “STUN Server”,
“Use NAT IP” and “SIP TLS Private Key” settings. [General Settings]
•Added support for removing previous upgrade notification bar when doing manual upload upgrading.
[Upload Firmware Locally]
•Added admin authentication for factory reset if Configuration via Keypad Menu is set to “Basic settings
only” or “Constraint mode”. The input will take effect after about 10 seconds of input [Configuration via
Keypad Menu]
Firmware Version 1.0.3.180
•Added the option to remove the Register's Authorization header after the first successful register [Add
Auth Header On RE-REGISTER].
•Supported new config file format: cfggxv3240.xml.
•Updated that previewing an incoming video call will display DTMF programmable key.
Firmware Version 1.0.3.177
•Added support for Syslog over SSL/TLS. [Syslog Protocol]
•Added option for DNS SRV Failover mode [DNS SRV Fail-over Mode]
•Added option to set call forward when phone is set to DND. [Forward when DND]
•Updated to enable automatically trim the account name and display name on web UI. [Account Name]
Firmware Version 1.0.3.171
•Added sending SIP INFO message with “record” header when record key is pressed. [Record Mode]
•Added “Record Mode” to specify the location for saving call recording. [Record Mode]
•Added “In Call Dial Number on Pressing Transfer Key” to configure the number to be dialed as DTMF
when using transfer button. [In-Call Dial Number on Pressing Transfer Key]
•Added support for displaying the account name on Click-To-Dial page. [Click-To-Dial]

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Firmware Version 1.0.3.162
•Added “Ignore Alert-Info header”. [Ignore Alert-Info header]
•Added “Disable RJ9 Headset Auto Detect”. [Disable RJ9 Headset Auto Detect]
•Added support for HTTP URL authentication when challenged by camera for getting MJPEG stream.
[Special Feature]
•Added support to SIP register to failover SIP server. [Register to Failover SIP Server]
•Added support to user secondary SIP server for guest login. [Guest Login]
•Added support for GDS3710 integration. [Advanced Settings/GDS Settings]
Firmware Version 1.0.3.158
•Added Account →Call Settings →Intercom barging. [Intercom Barging]
•Added support ‘{‘, ‘}’ as valid character in Maintenance →Contacts →Download Server. [Download
Server]
•Added “Constraint Mode” in Maintenance →Upgrade →Configuration via Keypad Menu. [Configuration
via Keypad Menu]
•Updated preview function before answering the call would keep playing ringback on caller side. [Enable
Function for Incoming Call]
•Improving changing syslog level does not need reboot to take effect. [Syslog]
•Added “Data Wiping” in LCD Settings. [Data Wiping]
•Added support of SNI extension for TLS. [SNI]
•Updated the default NTP server. [Assign NTP Server Address]
Firmware Version 1.0.3.144
•Improved web UI security by avoiding reading/writing cookie.
•Improved the utility of “Use # as Dial Key” to dial out. [Use # as Dial Key]
•Added new option “Dial Prefix” under MPK Ext Settings → Key Mode. [Key Mode]
•Added support of “Click to Dial” feature on web GUI. [Click-To-Dial]
•Set DHCP VLAN Override to "Encapsulated in DHCP Option 43" by default. [DHCP VLAN Override]
•Added support of sending only SIP log under syslog settings. [Syslog]
•Added “Enable Enterprise Contacts Timeout Auto Search”. [Enable Enterprise Contacts Timeout Auto
Search]
•Removed “Jitter Buffer Maximum (ms)” option from codec settings.
•Added option “Custom Alert-Info for Auto Answer”. [Custom Alert-Info for Auto Answer]
•Set default value for option “Handset TX gain(dB)”to “-6”. [Handset TX Gain (dB)]
•Set default value for option “Handset Equalizer RX” to “Fidelity”. [Handset Equalizer RX]
•Added “Attended Transfer Only” to Default Transfer Mode. [Default Transfer Mode]
Firmware Version 1.0.3.131
•Added options “Enable Video FEC”, “Video FEC Mode”, and “FEC Payload Type. [Account/Codec

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Settings]
•Added option “Enable MPK Auto Arrangement”.
•Added support IPv6 on GXV32xx. [Maintenance/Network Settings]
•Added ability to configure the provisioning/firmware URL with variable. [Maintenance/Upgrade]
•Added ability to configure timeout on phone LCD for on-hook dialing. [Advanced Settings/Call Features]
•Added option “Enable CDP”. [Maintenance/Network Settings]
•Added options “GUI Customization File Download Mode”, “GUI Customization File URL”, “GUI
Customization File HTTP/HTTPS Username”, “GUI Customization File HTTP/HTTPS Password”, and
“Use Configuration of Config File Server”. [Maintenance/Upgrade]
•Added option “Disable Web GUI”. [Maintenance/Web/SSH Access]
•Added an option to mute the touch screen clicks only. [Sound]
•Added ability for “Users” to check/edit the MPK Extension when connected with user privilege.
•Added "Different Networks for Data and VoIP Calls" option. [Maintenance/Network Settings]
•Adjusted the RX/TX options for headsets. Added the RX/TX gain options for Virtual Sound Card.
Maintenance/Device Manager]
•Added support for RFC3605.
•Added the ability to connect to the nearest Wi-Fi Access Point.
•Added validation check for Multicast Address.
•Added "Dial DTMF Button Size" and "Dial DTMF Button Color" options. [Advanced Settings/Call
Features]
•Added options “Show Dial DTMF Softkey” and “CID to Show Dial DTMF Softkey”. [Account/Call Settings]
•Added support for DHCP Option 132 and 133 tunneled through DHCP Option 43. [Maintenance/Network
Settings]
•Added "Attended Conference", "Use 3rd Party App as Basic Phone", and "Auto UnHold When Press
the Line Key" options. [Advanced Settings/Call Features]
Firmware Version 1.0.3.92
•Changed default config file update method to HTTPS for security purpose. [Maintenance/Upgrade]
•Added H.263 support and RTCP packets loss tolerance. [Account/Codec Settings]
•Added option “Use First Matching Vocoder in 200OK SDP”. [Account/Codec Settings]
•Added option “Authentication Type” for Broadsoft XSI feature. [Maintenance/Broadsoft Directories]
•Added IEEE-48-addr and IEEE-EUI-64 support in PEI (P-Emergency-Info) header.
Firmware Version 1.0.3.75
•Add Codec Negotiation Priority. [Account/Codec Settings]
•Add Video Display Mode. [Advanced Settings/Video Settings]
•Add Phonebook Key Function. [Maintenance/Contacts]
•Add Firmware HTTP/HTTPS User Name. [Maintenance/Upgrade]
•Add Firmware HTTP/HTTPS Password. [Maintenance/Upgrade]
•Update the “Upgrade” configuration options, “Firmware Upgrade Via” and “Config Via” have been
separate to two options. [Maintenance/Upgrade]

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Firmware Version 1.0.3.62
•Add Configure Door System. [Account/Call Settings]
•Add Disable Video Call Feature. [Advanced Settings/Call Features]
Firmware Version 1.0.3.55
•Add Use H.264 Constrained Profiles. [Account/Codec Settings]
•Add HTTP/HTTPS User-Agent. [Maintenance/Network Settings]
•Add SIP User-Agent. [Maintenance/Network Settings]
•Add Allow DHCP Option 242 (Avaya IP Phones). [Maintenance/Upgrade]
•Add Authentication Type. [Maintenance/Broadsoft Directories]
Firmware Version 1.0.3.46
•Add RTP IP Filter. [Account/SIP Settings]
Firmware Version 1.0.3.37
•Add Allow Unsolicited REFER. [Account/SIP Settings]
•Add Allow SIP Reset. [Account/SIP Settings]
•Add Opus Payload Type. [Account/Codec Settings]
•Add Trusted CA Certificates. [Advanced Settings/General Settings]
•Add Import Trusted CA Certificates. [Advanced Settings/General Settings]
•Add Enable DHCP VLAN. [Maintenance/Network Settings]
•Add Layer 2 QoS 802.1Q/VLAN Tag (Wi-Fi). [Maintenance/Network Settings]
•Add Layer 2 QoS 802.1p Priority Value (Wi-Fi). [Maintenance/Network Settings]
•Add Upload Device Configuration. [Maintenance/Upgrade]
Firmware Version 1.0.3.30
•Add Re-register before Expiration. [Account/SIP Settings]
•Add Enable SIP OPTIONS Keep Alive. [Account/SIP Settings]
•Add SIP OPTIONS Keep Alive Interval. [Account/SIP Settings]
•Add OPTIONS Keep Alive Maximum Tries. [Account/SIP Settings]
•Add Validate Certification Chain. [Account/SIP Settings]
•Update Domain Certificate to Trusted CA Certificates. [Account/SIP Settings]
•Add G726-32 ITU Payload. [Account/Codec Settings]
•Add G726-32 Dynamic PT. [Account/Codec Settings]
•Add Packetization Mode. [Account/Codec Settings]
•Add Enable SRTP Key Life Time. [Account/Codec Settings]
•Add Disable Presentation. [Account/Call Settings]
•Add Don’t Prompt Missed Call under Call Log. [Account/Call Settings]
•Add NEC / WorldStone / Baudisch Door System under Special Feature. [Account/Call Settings]

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•Add Enable BroadSoft Call Park. [Account/Call Settings]
•Add Multicast Paging under Programmable Keys. [Account/Call Settings]
•Add SIP Domain. [Advanced Settings/General Settings]
•Add Call Forward under Enable Function for Incoming Call. [Advanced Settings/Call Features]
•Update Dialer Interface Priority to Always Display Dialer Interface. [Advanced Settings/Call Features]
•Add Desktop Menu as Hook Dial. [Advanced Settings/Call Features]
•Add Call Function Buttons. [Advanced Settings/Call Features]
•Add Auto Config CPT by Region. [Advanced Settings/Tone Generator]
•Add Force BLF Call-pickup by Prefix.
•Add Show IP Address on Account Widget. [Maintenance/Network Settings]
•Add 802.1x Secret under EAP-MD5 and EAP-PEAP. [Maintenance/Network Settings]
•Add Validate Server Certificate. [Maintenance/Upgrade]
•Add Disable SIP NOTIFY Authentication. [Maintenance/Upgrade]
•Add Send SIP Log. [Maintenance/Syslog]
•Add EVENT NOTIFY. [Maintenance/Event Notif]
•Add HTTP/HTTPS User Name for downloading phonebook file. [Maintenance/Contacts]
•Add HTTP/HTTPS Password for downloading phonebook file. [Maintenance/Contacts]
•Update BroadSoft Directory Hits option under BroadSoft Directories. [Maintenance/Broadsoft
Directories]
•Update BroadSoft Directory Order option under BroadSoft Directories. [Maintenance/Broadsoft
Directories]
•Add LDAP Dialing Default Account. [Maintenance/LDAP Book]
•Add BroadSoft Directory User ID. [Maintenance/Broadsoft Directories]
•Add Handset TX Gain. [Maintenance/Device Manager]
•Add Handset RX Gain. [Maintenance/Device Manager]
•Add Handset Equalizer RX. [Maintenance/Device Manager]
Firmware Version 1.0.3.22
•Update Wi-Fi Settings. [Wi-Fi Settings]
•Update Display. [Display]
•Update Status/System Info. [Status/System Info]
•Update General Settings. [Account/General Settings]
•Update Codec Settings. [Account/Codec Settings]
•Update Call Settings. [Account/Call Settings]
•Update Call Features. [Advanced Settings/Call Features]
•Update Tone Generator. [Advanced Settings/Tone Generator]
•Add Multicast Paging. [Advanced Settings/Multicast Paging]
•Update MPK General Settings.
•Update MPK LCD Settings. [Advanced Settings/MPK LCD Settings]
•Update Network Settings. [Maintenance/Network Settings]
•Update WIFI Settings. [Maintenance/Wi-Fi Settings]
•Update Contact Settings. [Maintenance/Contacts]

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•Update LDAP Book Settings. [Maintenance/LDAP Book]
•Update BroadSoft Directories. [Maintenance/Broadsoft Directories]
•Add BroadSoft IM&P. [Maintenance/Broadsoft IM&P]
•Update Device Manager Settings. [Maintenance/Device Manager]
Firmware Version 1.0.3.6
•Add Full-screen Video Calling. [Personalized Account]
•Add ICE Contacts. [Maintenance/Contacts]
•Add Session Expiration. [Account/SIP Settings]
•Add Caller ID display. [Account/SIP Settings]
•Add SIP timer D interval. [Account/SIP Settings]
•Add Check Domain Certificate. [Account/SIP Settings]
•Add Disable DialPlan. [Account/Call Settings]
•Add Multiply Server Mode Group. [Account/Call Settings]
•Add DND Call Feature On. [Account/Call Settings]
•Add DND Call Feature Off. [Account/Call Settings]
•Add Programmable keys. [Account/Call Settings]
•Add Display Soft Keyboard. [Advanced Settings/Call Features]
•Add BS Contacts Hits. [Maintenance/Broadsoft]
•Add BS Contacts Order. [Maintenance/Broadsoft]
•Delete Handset TX Gain (dB). [Maintenance/Device Manager]
•Delete Handset RX Gain (dB). [Maintenance/Device Manager]
Firmware Version 1.0.1.54
•Add Hide LDAP Contacts.
•Add Hide Local Call History.
•Add BS Call Log Update Interval.
•Add SRTP Encryption Bit.
•Add BroadWorks Xsi features.
•Add Enable Function for Incoming Call.
Firmware Version 1.0.1.39
•Add Check SIP User ID for Incoming INVITE setting.
•Add Only Accept SIP Requests from Known Servers setting.
•Add Configuration via Keypad Menu setting.
•Delete Configuration via LCD Menu setting.
Firmware Version 1.0.1.29
•This is the initial version.

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WELCOME
Thank you for purchasing Grandstream GXV3240 Enterprise Multimedia Phone for AndroidTM. The
GXV3240 combines a 6-line IP video phone with the power of a multi-platform video conferencing solution
and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and mobility solution.
The GXV3240 is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that runs the Android
Operating System and therefore offers full access to the hundreds of thousands of Android apps in the
Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™,
and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a built-in web browser,
integrated Wi-Fi for network flexibility, PoE, and a tilt able CMOS camera. The GXV3240 is compatible with
the GXP2200 Extension Module, allowing quick and easy access to up to 160 contacts at the touch of a
finger. The GXV3240’s integrated Bluetooth allows users to sync the calendar and contact books on their
mobile phones with the GXV3240, to use Bluetooth headsets, and to transfer calls to and from the phone
to their mobile phones. By combining a state-of-the-art IP phone, an advanced video conferencing solution,
and the Android operating system, businesses throughout the world can now use one IP Phone for all
communication and productivity needs.

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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GXV3240:
Table 1: GXV3240 Features in a Glance
GXV3240
•6 lines with up to 6 SIP accounts including FREE IPVideoTalk
account with video mail, up to 6-way audio conference and 3-way
video conference, phonebook with up to 1000 contacts, call history
with up to 1000 records
•Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-
Fi (802.11b/g/n), PoE+, Bluetooth with BlueBorne vulnerability,
USB, SD, HDMI, EHS with Plantronics headsets support
•4.3" (1024x600) capacitive (5 points) touch screen TFT LCD,
megapixel CMOS sensor camera with privacy shutter
•HD wideband audio, full-duplex hands-free speakerphone with
advanced acoustic echo cancellation
•Runs the Android™ Operating System 4.2 and offers full access to
the Google Play Store - which includes thousands of business
productivity apps such as Skype, Microsoft Lync, SalesForce1,
GoToMeeting
•Integrate with Grandstream's GXV series of IP video surveillance
cameras to view live camera feeds and to receive alerts/alarms
from IP cameras installed on the same network
•Offers a multi-platform video conferencing solution (Grandstream's
Free IPVideoTalk, Skype, Microsoft Lync, and more)
•Create Android applications for any business need to run on
GXV3240 using Google's API and Grandstream's SDK toolkit