Grandstream Networks GXV3240D Instruction Manual

GXV3240 ADMINISTRATION GUIDE
Grandstream Networks, Inc.
GXV3240D IP Multimedia Phone for AndroidTM
Administration Guide

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GXV3240D Administration Guide
Index
DOCUMENT PURPOSE.............................................................................6
GNU GPL INFORMATION..........................................................................7
CHANGE LOG ...........................................................................................8
FIRMWARE VERSION 1.0.1.54............................................................................................................8
FIRMWARE VERSION 1.0.1.39............................................................................................................8
FIRMWARE VERSION 1.0.1.36............................................................................................................8
FIRMWARE VERSION 1.0.1.29............................................................................................................8
WELCOME.................................................................................................9
PRODUCT OVERVIEW............................................................................12
FEATURE HIGHTLIGHTS...................................................................................................................12
GXV3240D TECHNICAL SPECIFICATIONS.......................................................................................12
GXV3240D LCD SETTINGS.....................................................................15
OPEN LCD SETTINGS........................................................................................................................17
PERSONALIZED ACCOUNT ..............................................................................................................17
WIRELESS & NETWORK ...................................................................................................................18
ETHERNET SETTINGS ...............................................................................................................18
WI-FI SETTINGS..........................................................................................................................19
BLUETOOTH SETTINGS.............................................................................................................20
VPN...............................................................................................................................................22
PROXY SETTINGS ......................................................................................................................22
ADDTIONAL NETWORK SETTINGS...........................................................................................22
TETHERING&PORTABLE HOTSPOT.........................................................................................23
SOUND................................................................................................................................................23
DISPLAY..............................................................................................................................................24
STORAGE............................................................................................................................................24
APPLICATIONS...................................................................................................................................26
VIEW APPLICATIONS..................................................................................................................26
MANAGE APPLICATIONS ...........................................................................................................26
SECURITY SETTINGS........................................................................................................................27
SCREEN SECURITY....................................................................................................................27
PASSWORDS...............................................................................................................................27

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DEVICE ADMINISTRATION.........................................................................................................28
CREDENTIAL STORAGE ............................................................................................................28
LANGUAGE & KEYBOARD ................................................................................................................28
ACCOUNTS.........................................................................................................................................28
DATE & TIME.......................................................................................................................................30
ABOUT PHONE...................................................................................................................................31
ADVANCED SETTINGS......................................................................................................................31
REBOOT..............................................................................................................................................33
GXV3240D WEB GUI SETTINGS ............................................................34
ACCESS GXV3240D WEB GUI ..........................................................................................................34
SAVING CHANGES.............................................................................................................................35
DEFINITIONS ......................................................................................................................................35
TOOLBAR............................................................................................................................................36
STATUS PAGE DEFINITIONS.............................................................................................................36
STATUS/ACCOUNT STATUS.......................................................................................................36
STATUS/NETWORK STATUS......................................................................................................37
STATUS/SYSTEM INFO...............................................................................................................37
ACCOUNT PAGE DEFINITIONS.........................................................................................................37
ACCOUNT/GENERAL SETTINGS...............................................................................................37
ACCOUNT/NETWORK SETTINGS .............................................................................................38
ACCOUNT/SIP SETTINGS ..........................................................................................................40
ACCOUNT/CODEC SETTINGS...................................................................................................43
ACCOUNT/CALL SETTINGS.......................................................................................................46
ADVANCED SETTINGS PAGE DEFINATIONS ..................................................................................51
ADVANCED SETTINGS/GENERAL SETTINGS..........................................................................51
ADVANCED SETTINGS/CALL FEATURES.................................................................................52
ADVANCED SETTINGS/VIDEO SETTINGS................................................................................53
ADVANCED SETTINGS/TONE GENERATOR ............................................................................54
ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP).......................................54
ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP).................................................54
ADVANCED SETTING/MPK EXT SETTINGS (FOR GXV3240D EXT BOARD 1/2/3/4).............55
MAINTENANCE PAGE DEFINATION .................................................................................................57
MAINTENANCE/NETWORK SETTINGS.....................................................................................57
MAINTENANCE/WI-FI SETTINGS...............................................................................................59
MAINTENANCE/TIME SETTINGS...............................................................................................59
MAINTENANCE/WEB/SSH ACCESS..........................................................................................59
MAINTENANCE/UPGRADE.........................................................................................................60
MAINTENANCE/SYSLOG............................................................................................................62
MAINTENANCE/LOGCAT............................................................................................................62
MAINTENANCE/DEBUG..............................................................................................................63

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MAINTENANCE/LANGUAGE ......................................................................................................63
MAINTENANCE/TR-069 ..............................................................................................................63
MAINTENANCE/CONTACTS.......................................................................................................64
MAINTENANCE/LDAP BOOK......................................................................................................65
MAINTENANCE/BROADSOFT....................................................................................................68
MAINTENANCE/DEVICE MANAGER..........................................................................................69
UPGRADING AND PROVISIONING ........................................................71
UPGRADE AND PROVISIOING CONFIGURATION...........................................................................71
UPLOAD FIRMWARE LOCALLY.........................................................................................................73
UPGRADE VIA SD CARD ...................................................................................................................74
NO LOCAL FIRMWARE SERVERS....................................................................................................74
PROVISIONING AND CONFIGURATION FILE DOWNLOAD............................................................75
BACKUP ..............................................................................................................................................76
GENERATE BACKUP FILE..........................................................................................................76
RESTORE FROM BACKUP FILE ................................................................................................77
AUTOMATIC BACKUP.................................................................................................................78
FACTORY RESET....................................................................................80
RESTORE TO FACTORY DEFAULT VIA LCD MENU ........................................................................80
RESTORE TO FACTORY DEFAULT VIATHE WEB GUI ...................................................................81
RESTORE TO FACTORY DEFAULT VIA HARD KEYS ......................................................................82
SAFE MODE........................................................................................................................................82
EXPERIENCING THE GXV3240D APPLICATION PHONE......................83

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Table of Tables
GXV3240D Administration Guide
Table 1:GXV3240D Technical Specifications..............................................................................................12
Table 2: GXV3240D LCD Settings..............................................................................................................15
Table 3: GXV3240D Storage Category and Actions ...................................................................................25
Table 4: GXV3240D Web Access................................................................................................................35

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Table of Figures
GXV3240D Administration Guide
Figure 1: GXV3240D Bluetooth Settings ....................................................................................................20
Figure 2: GXV3240D Bluetooth Paired Device Settings.............................................................................21
Figure 3: GXV3240D Wi-Fi Hotspot............................................................................................................23
Figure 4: GXV3240D Storage.....................................................................................................................25
Figure 5: Erase SD Card.............................................................................................................................26
Figure 6: GXV3240D Accounts Sync Up Settings - Google Account Signed In .........................................29
Figure 7: GXV3240D Accounts Sync Up Settings - Google Account Synced Up.......................................29
Figure 8: GXV3240D Accounts Sync Up Settings - Select Browser, Calendar and Contacts....................30
Figure 9: GXV3240D Google Play Account................................................................................................30
Figure 10: GXV3240D UCM Auto Config Number - Select Registering Numbers......................................32
Figure 11: GXV3240D UCM Auto Config Number - Enabling Registering Number....................................32
Figure 12: GXV3240D Main Screen - IP Address.......................................................................................34
Figure 13: GXV3240D Web UI Tool Bar......................................................................................................36
Figure 14: GXV3240D Upgrade Configuration via LCD .............................................................................72
Figure 15: GXV3240D Upgrade Configuration via Web GUI......................................................................72
Figure 16: Upload GXV3240D Firmware via Web GUI...............................................................................73
Figure 17: GXV3240D Firmware Uploading ...............................................................................................74
Figure 18: GXV3240D Backup....................................................................................................................76
Figure 19: Select Backup Applications........................................................................................................77
Figure 20: Select Backup Applications To Be Restored..............................................................................78
Figure 21: Restore Process ........................................................................................................................78
Figure 22: Automatic Backup Settings........................................................................................................79
Figure 23: GXV3240D LCD - Factory Reset...............................................................................................80
Figure 24: GXV3240D LCD - Confirm Factory Reset.................................................................................81
Figure 25: GXV3240D Web GUI - Factory Reset .......................................................................................81
Figure 26: GXV3240D Web GUI - Confirm Factory Reset .........................................................................82

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DOCUMENT PURPOSE
This document describes how to configure the GXV3240D via phone's LCD menu and web UI menu to
fully manipulate phone's features. The intended audiences of this document are phone administrators. To
learn the basic functions of the GXV3240D, please visit http://www.grandstream.com/support to download
the latest "GXV3240D User Guide".

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GNU GPL INFORMATION
GXV3240D firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

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CHANGE LOG
This section documents significant changes from previous versions of GXV3240D user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
FIRMWARE VERSION 1.0.1.54
Add Hide LDAP Contacts
Add Hide Local Call History
Add BS Call Log Update Interval
Add SRTP Encryption Bit
Add BroadWorks Xsi features
Add Enable Function for Incoming Call
Update the descriptions for some options
FIRMWARE VERSION 1.0.1.39
Add “Check SIP User ID for Incoming INVITE”
Add “Only Accept SIP Requests from Known Servers”
Add “Jitter Buffer Maximum (ms)”
Add “Start Video Call Fullscreen”
Add “Configuration via Keypad Menu”
Delete “Configuration via LCD Menu”
FIRMWARE VERSION 1.0.1.36
Update information forCompliance
Update information for Handset TX/RX Gain
FIRMWARE VERSION 1.0.1.29
This is the initial version.

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WELCOME
Thank you for purchasing Grandstream GXV3240D Enterprise Multimedia Phone for AndroidTM. The
GXV3240D combines a 6-line IP video phone with the power of a multi-platform video conferencing
solution and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and
mobility solution. The GXV3240D is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that
runs the Android Operating System and therefore offers full access to the hundreds of thousands of
Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft
Lync™, Salesforce1™, and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a
built-in web browser, integrated Wi-Fi for network flexibility, PoE, and a tiltable CMOS camera. The
GXV3240D is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up
to 160 contacts at the touch of a finger. The GXV3240D’s integrated Bluetooth allows users to sync the
calendar and contact books on their mobile phones with the GXV3240D, to use Bluetooth headsets, and to
transfer calls to and from the phone to their mobile phones. By combining a state-of-the-art IP phone, an
advanced video conferencing solution, and the Android operating system, businesses throughout the
world can now use one IP Phone for all communication and productivity needs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operationof this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3240D as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.