Grandstream Networks GXV3240 User manual

Grandstream Networks, Inc.
GXV3240 IP Multimedia Phone for AndroidTM
User Guide

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Firmware Version 1.0.3.6
GXV3240 User Guide
Page 1 of 161
GXV3240 User Guide
Index
DOCUMENT PURPOSE........................................................................... 11
GNU GPL INFORMATION........................................................................12
CHANGE LOG .........................................................................................13
FIRMWARE VERSION 1.0.3.6 ............................................................................................................ 13
FIRMWARE VERSION 1.0.1.54 .......................................................................................................... 13
FIRMWARE VERSION 1.0.1.39 .......................................................................................................... 13
FIRMWARE VERSION 1.0.1.29 .......................................................................................................... 13
PRODUCT OVERVIEW............................................................................17
FEATURE HIGHTLIGHTS ................................................................................................................... 17
GXV3240 TECHNICAL SPECIFICATIONS ......................................................................................... 17
INSTALLATION ........................................................................................21
EQUIPMENT PACKAGING ................................................................................................................. 21
CONNECT YOUR PHONE .................................................................................................................. 21
GXV3240 EXTENSION MODULE (GXP2200EXT)............................................................................. 23
SAFETY COMPLIANCES.................................................................................................................... 24
WARRANTY......................................................................................................................................... 25
GETTING TO KNOW GXV3240 ...............................................................27
USE THE TOUCHSCREEN................................................................................................................. 27
USE THE DESKTOP ........................................................................................................................... 29
DESKTOP MENU ......................................................................................................................... 29
ADD APPLICATION SHORTCUT TO DESKTOP ........................................................................ 30
ADD WIDGET TO DESKTOP....................................................................................................... 31
MANAGE DESKTOP ITEMS ........................................................................................................ 32
SET WALLPAPERS...................................................................................................................... 34
MANAGE RUNNING APPLICATIONS ......................................................................................... 35
IDLE SCREEN ..................................................................................................................................... 36
SWITCH IDLE SCREENS ............................................................................................................ 36
SET UP IDLE SCREEN................................................................................................................ 36
USE THE STATUS BAR ...................................................................................................................... 38
NOTIFICATIONS IN STATUS BAR .............................................................................................. 39
SYSTEM SETTINGS IN STATUS BAR ........................................................................................ 42

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 2 of 161
USE THE KEYPAD .............................................................................................................................. 44
KEYPAD BUTTONS ..................................................................................................................... 44
KEYPAD SHORTCUT FUNCTIONS ............................................................................................ 45
USE THE ONSCREEN KEYBOARD................................................................................................... 45
USE THE MESSAGE WAITING INDICATOR...................................................................................... 46
MAKE PHONE CALLS.............................................................................49
REGISTER SIP ACCOUNTS............................................................................................................... 49
ACCOUNT STATUS ..................................................................................................................... 49
CONFIGURE SIP ACCOUNT....................................................................................................... 49
SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT ............................................. 50
DIAL A NUMBER DIRECTLY............................................................................................................... 51
REDIAL ................................................................................................................................................ 52
DIAL A NUMBER VIA CONTACT......................................................................................................... 52
DIAL A NUMBER VIA CALL HISTORY ................................................................................................ 53
DIRECT IP CALL ................................................................................................................................. 54
ANSWER A CALL ................................................................................................................................ 55
SINGLE INCOMING CALL ........................................................................................................... 55
MULTIPLE CALLS/CALL WAITING.............................................................................................. 57
CALL HOLD ......................................................................................................................................... 58
CALL RECORDING ............................................................................................................................. 58
MUTE ................................................................................................................................................... 59
TURN ON VIDEO DURING AUDIO CALL........................................................................................... 60
SWITCH AUDIO CHANNEL DURING CALL ....................................................................................... 61
CALL TRANSFER................................................................................................................................ 62
BLIND TRANSFER....................................................................................................................... 62
AUTO-ATTENDED TRANSFER ................................................................................................... 63
ATTENDED TRANSFER .............................................................................................................. 65
6-WAY CONFERENCE........................................................................................................................ 66
INITIATE CONFERENCE ............................................................................................................. 66
REMOVE PARTY FROM CONFERENCE.................................................................................... 68
END CONFERENCE.................................................................................................................... 69
HOLD AND RESUME CONFERENCE ........................................................................................ 69
AUTO CONFERENCE MODE...................................................................................................... 69
MISSED CALL ..................................................................................................................................... 69
DND (DO NOT DISTURB)................................................................................................................... 70
VOICEMAIL/MESSAGE WAITING INDICATION ................................................................................ 71
CALL FORWARD................................................................................................................................. 72
MULTI-PURPOSE KEYS ..................................................................................................................... 73
SHARED CALL APPEARANCE (SCA)................................................................................................ 75
CALL FEATURES ................................................................................................................................ 77

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 3 of 161
CONTACTS ..............................................................................................81
LOCAL CONTACTS............................................................................................................................. 82
ADD SINGLE CONTACTS ........................................................................................................... 82
IMPORT/EXPORT CONTACTS ................................................................................................... 83
DOWNLOAD CONTACTS ............................................................................................................ 85
SEARCH CONTACTS .................................................................................................................. 86
USE CONTACTS.......................................................................................................................... 86
MAKE A CALL TO CONTACTS .................................................................................................... 86
SEND SMS MESSAGE TO CONTACTS ..................................................................................... 86
SELECT CONTACTS ................................................................................................................... 86
ADD CONTACTS TO FAVORITES............................................................................................... 87
EDIT CONTACTS ......................................................................................................................... 88
SEND CONTACTS TO DESKTOP SHORTCUT .......................................................................... 88
SHARE CONTACTS VIA BLUETOOTH ....................................................................................... 88
ADD CONTACTS TO BLACKLIST ............................................................................................... 89
ADD GROUP ................................................................................................................................ 89
CONTACTS STORAGE STATUS ................................................................................................. 90
ADD ACCOUNT TO SYNC UP CONTACTS ....................................................................................... 91
LDAP BOOK ........................................................................................................................................ 93
BOADRWORKS XSI CONTACTS ....................................................................................................... 94
BLACKLIST .............................................................................................95
BLOCK HISTORY................................................................................................................................ 95
RESTORE BLOCKED NUMBER ................................................................................................. 95
DELETE BLOCK HISTORY.......................................................................................................... 96
EDIT BLACKLIST ................................................................................................................................ 96
ADD BLACKLIST.......................................................................................................................... 96
EDIT BLACKLIST ......................................................................................................................... 97
DELETE BLACKLIST ................................................................................................................... 98
BLACKLIST SETTINGS....................................................................................................................... 98
CALL HISTORY .....................................................................................101
LOCAL CALL HISTORY..................................................................................................................... 101
DIAL OUT FROM CALL HISTORY............................................................................................. 102
CALL HISTORY OPTIONS......................................................................................................... 102
DELETE CALL HISTORY ........................................................................................................... 103
CALL HISTORY DETAILS .......................................................................................................... 103
BROADWORKS XSI CALL HISTORY............................................................................................... 104
SMS........................................................................................................105

Firmware Version 1.0.3.6
GXV3240 User Guide
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VIEW SMS ......................................................................................................................................... 105
CREATE NEW SMS .......................................................................................................................... 106
DELETE SMS .................................................................................................................................... 107
CALENDAR ...........................................................................................109
SIGN IN CALENDAR ......................................................................................................................... 109
VIEW CALENDAR ............................................................................................................................. 109
CREATE EVENT.................................................................................................................................111
CALENDAR OPTIONS .......................................................................................................................111
EMAIL .................................................................................................... 113
SIGN IN EMAIL.................................................................................................................................. 113
EMAIL OPTIONS ............................................................................................................................... 116
SEND EMAIL .............................................................................................................................. 116
SEARCH EMAIL ......................................................................................................................... 116
EMAIL FOLDERS ....................................................................................................................... 116
MULTIPLE EMAIL ACCOUNTS ................................................................................................. 116
GS MARKET .......................................................................................... 119
VIEW APPS ....................................................................................................................................... 119
SEARCH APPS.................................................................................................................................. 119
DOWNLOAD AND INSTALL APPS.................................................................................................... 120
UPDATE APPS .................................................................................................................................. 120
UNINSTALL APPS ............................................................................................................................. 121
TOOLS ...................................................................................................123
FILE MANAGER ................................................................................................................................ 123
COPY AND PASTE FILES.......................................................................................................... 123
MOVE FILES .............................................................................................................................. 124
SEND FILES............................................................................................................................... 126
DELETE FILES........................................................................................................................... 127
RENAME A FILE......................................................................................................................... 128
FTP SERVER..................................................................................................................................... 129
RECORDER ...................................................................................................................................... 130
NORMAL RECORDER............................................................................................................... 131
CALL RECORDER ..................................................................................................................... 132
DOWNLOADS ................................................................................................................................... 133
IP LOCATION..................................................................................................................................... 134
DIAGNOSIS ....................................................................................................................................... 134
CAMERA................................................................................................137

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 5 of 161
TAKE PICTURE ................................................................................................................................. 137
RECORD VIDEO ............................................................................................................................... 137
CAMERA SETTINGS......................................................................................................................... 138
ANGLE ADJUSTMENT...................................................................................................................... 138
MULTIMEDIA .........................................................................................139
GALLERY........................................................................................................................................... 139
MUSIC ............................................................................................................................................... 141
PLAY MUSIC .............................................................................................................................. 141
EDIT MUSIC ............................................................................................................................... 142
SORT MUSIC ............................................................................................................................. 143
SEARCH MUSIC ........................................................................................................................ 144
CREATE PLAYLIST .................................................................................................................... 144
EDIT PLAYLIST .......................................................................................................................... 144
BROWSER ........................................................................................................................................ 145
RSS NEWS........................................................................................................................................ 147
ADD RSS WIDGET .................................................................................................................... 147
USE RSS WIDGET..................................................................................................................... 147
RSS WIDGET SETTINGS.......................................................................................................... 148
WEATHER ......................................................................................................................................... 149
ADD WEATHER WIDGET .......................................................................................................... 149
USE WEATHER WIDGET .......................................................................................................... 149
WEATHER SETTINGS ............................................................................................................... 150
CONNECT TO NETWORK AND DEVICES............................................153
ETHERNET........................................................................................................................................ 153
WI-FI .................................................................................................................................................. 153
TURN ON/OFF WI-FI ................................................................................................................. 153
ADD WI-FI NETWORKS............................................................................................................. 154
BLUETOOTH ..................................................................................................................................... 155
TURN ON/OFF BLUETOOTH .................................................................................................... 156
CHANGE BLUETOOTH DEVICE NAME ................................................................................... 156
PAIR GXV3240 WITH A BLUETOOTH DEVICE ........................................................................ 156
UNPAIR A BLUETOOTH DEVICE.............................................................................................. 157
EHS HEADSET.................................................................................................................................. 157
USB.................................................................................................................................................... 158
SD CARD........................................................................................................................................... 158
HDMI DEVICE ................................................................................................................................... 158
EXPERIENCING THE GXV3240 APPLICATION PHONE ......................161

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 6 of 161
Table of Tables
GXV3240 User Guide
Table 1: GXV3240 Technical Specifications................................................................................................ 17
Table 2: GXV3240 Equipment Packaging................................................................................................... 21
Table 3: GXV3240 Connectors ................................................................................................................... 22
Table 4: GXP2200EXT Packaging .............................................................................................................. 23
Table 5: GXV3240 Status Bar Notification Icons ........................................................................................ 39
Table 6: GXV3240 Keypad Buttons ............................................................................................................ 44
Table 7: GXV3240 MWI LED Status ........................................................................................................... 47
Table 8: GXV3240 Feature Code ................................................................................................................ 77

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 7 of 161
Table of Figures
GXV3240 User Guide
Figure 1: GXV3240 Front View ................................................................................................................... 22
Figure 2: GXV3240 Back View.................................................................................................................... 22
Figure 3: GXV3240 Back View with GXP2200EXT .................................................................................... 24
Figure 4: GXV3240 Default Home Screen.................................................................................................. 27
Figure 5: GXV3240 Onscreen Menu........................................................................................................... 28
Figure 6: GXV3240 Finger Gestures on the Touch Screen ........................................................................ 28
Figure 7: GXV3240 Desktop Menu ............................................................................................................. 30
Figure 8: Add Application Shortcut to the Desktop ..................................................................................... 31
Figure 9: Add Widget to the Desktop .......................................................................................................... 32
Figure 10: Open Clock Widget.................................................................................................................... 33
Figure 11: Resize Digital Clock Widget....................................................................................................... 33
Figure 12: Remove Clock Widget from Desktop......................................................................................... 34
Figure 13: GXV3240 Choose Wallpaper..................................................................................................... 35
Figure 14: GXV3240 Recent Applications................................................................................................... 36
Figure 15: Set Up Home Idle Screen .......................................................................................................... 37
Figure 16: Delete Idle Screen ..................................................................................................................... 38
Figure 17: GXV3240 Top Status Bar........................................................................................................... 38
Figure 18: GXV3240 Top Status Bar - Notification...................................................................................... 39
Figure 19: System Settings in Status Bar ................................................................................................... 43
Figure 20: GXV3240 Keyboard ................................................................................................................... 44
Figure 21: GXV3240 Onscreen Keyboard - English Keyboard................................................................... 46
Figure 22: English Keyboard - Number and Symbols................................................................................. 46
Figure 23: GXV3240 Account Widget ......................................................................................................... 49
Figure 24: GXV3240 Dial Screen................................................................................................................ 50
Figure 25: GXV3240 Programmable Keys.................................................................................................. 51
Figure 26 GXV3240 View Contacts ............................................................................................................ 53
Figure 27 GXV3240 Call History ................................................................................................................. 54
Figure 28 Direct IP Call ............................................................................................................................... 54
Figure 29: Single Incoming Call - Audio...................................................................................................... 55
Figure 30: Single Incoming Call - Video...................................................................................................... 56
Figure 31: Single Incoming Call – Preview-1.............................................................................................. 56
Figure 32: Single Incoming Call – Preview-2.............................................................................................. 57
Figure 33: Call Waiting................................................................................................................................ 57
Figure 34: Call On Hold............................................................................................................................... 58
Figure 35: GXV3240 Call Recording........................................................................................................... 59
Figure 36: GXV3240 Call Mute ................................................................................................................... 59
Figure 37: Turn on Video during Audio Call ................................................................................................ 60
Figure 38: Accept Video during Audio Call.................................................................................................. 61

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GXV3240 User Guide
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Figure 39: Switch Audio Channel during Call.............................................................................................. 62
Figure 40: Switch Audio Channel during Call - Connected......................................................................... 62
Figure 41: Blind Transfer............................................................................................................................. 63
Figure 42: Auto Attended Transfer .............................................................................................................. 64
Figure 43: Auto Attended Transfer - Transferring........................................................................................ 64
Figure 44: Auto Attended Transfer - Split .................................................................................................... 65
Figure 45: Attended Transfer....................................................................................................................... 66
Figure 46: GXV3240 Conference Screen ................................................................................................... 67
Figure 47: GXV3240 Conference - Add New Call to the Conference ......................................................... 67
Figure 48: GXV3240 Conference - Add Existing Call to Conference ......................................................... 68
Figure 49: 4-way Conference Call Established........................................................................................... 68
Figure 50: Missed Call Screen .................................................................................................................... 70
Figure 51: Enable/Disable DND .................................................................................................................. 71
Figure 52: Retrieve Voicemail ..................................................................................................................... 72
Figure 53: Call Forward - Unconditional ..................................................................................................... 73
Figure 54: Call Forward - Time Based ........................................................................................................ 73
Figure 55: Call Forward - Busy/No Answer................................................................................................. 73
Figure 56: GXV3240 MPK APP - Add Number ........................................................................................... 74
Figure 57: GXV3240 MPK APP - Add Number from Contacts.................................................................... 74
Figure 58: GXV3240 MPK APP - Number List............................................................................................ 75
Figure 59: GXV3240 SCA Settings on LCD................................................................................................ 76
Figure 60: GXV3240 SCA Settings on Web UI ........................................................................................... 76
Figure 61: GXV3240 Main Page of Contacts.............................................................................................. 81
Figure 62: GXV3240 Local Contacts .......................................................................................................... 82
Figure 63: GXV3240 Contacts - Add New Contact..................................................................................... 83
Figure 64: GXV3240 Contacts - Import Contacts ....................................................................................... 84
Figure 65: GXV3240 Contacts - Export Contacts ....................................................................................... 84
Figure 66: GXV3240 Contacts - Download Contacts ................................................................................. 85
Figure 67: GXV3240 Contacts - Select Contacts........................................................................................ 87
Figure 68: GXV3240 Contacts - Contacts Options ..................................................................................... 87
Figure 69: Add Contacts to Favorites.......................................................................................................... 88
Figure 70: GXV3240 Contacts - Add New Group ....................................................................................... 89
Figure 71: GXV3240 Contacts - Contact Options....................................................................................... 90
Figure 72: GXV3240 Contacts - Storage Status......................................................................................... 91
Figure 73: GXV3240 Contacts Options- Account........................................................................................ 92
Figure 74: Add Account to Sync up in Contact ........................................................................................... 92
Figure 75: Add Google Account to Sync up in Contact ............................................................................... 93
Figure 76: Sign in Google Account ............................................................................................................. 93
Figure 77: Restore Blocked Number........................................................................................................... 95
Figure 78: GXV3240 Blacklist - Add Blacklist ............................................................................................. 96
Figure 79: Manually Add Number to Blacklist ............................................................................................. 97