Grandstream Networks GXV3240 User manual

Grandstream Networks, Inc.
GXV3240 IP Multimedia Phone for AndroidTM
User Guide

This page intentionally left blank

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 1 of 161
GXV3240 User Guide
Index
DOCUMENT PURPOSE........................................................................... 11
GNU GPL INFORMATION........................................................................12
CHANGE LOG .........................................................................................13
FIRMWARE VERSION 1.0.3.6 ............................................................................................................ 13
FIRMWARE VERSION 1.0.1.54 .......................................................................................................... 13
FIRMWARE VERSION 1.0.1.39 .......................................................................................................... 13
FIRMWARE VERSION 1.0.1.29 .......................................................................................................... 13
PRODUCT OVERVIEW............................................................................17
FEATURE HIGHTLIGHTS ................................................................................................................... 17
GXV3240 TECHNICAL SPECIFICATIONS ......................................................................................... 17
INSTALLATION ........................................................................................21
EQUIPMENT PACKAGING ................................................................................................................. 21
CONNECT YOUR PHONE .................................................................................................................. 21
GXV3240 EXTENSION MODULE (GXP2200EXT)............................................................................. 23
SAFETY COMPLIANCES.................................................................................................................... 24
WARRANTY......................................................................................................................................... 25
GETTING TO KNOW GXV3240 ...............................................................27
USE THE TOUCHSCREEN................................................................................................................. 27
USE THE DESKTOP ........................................................................................................................... 29
DESKTOP MENU ......................................................................................................................... 29
ADD APPLICATION SHORTCUT TO DESKTOP ........................................................................ 30
ADD WIDGET TO DESKTOP....................................................................................................... 31
MANAGE DESKTOP ITEMS ........................................................................................................ 32
SET WALLPAPERS...................................................................................................................... 34
MANAGE RUNNING APPLICATIONS ......................................................................................... 35
IDLE SCREEN ..................................................................................................................................... 36
SWITCH IDLE SCREENS ............................................................................................................ 36
SET UP IDLE SCREEN................................................................................................................ 36
USE THE STATUS BAR ...................................................................................................................... 38
NOTIFICATIONS IN STATUS BAR .............................................................................................. 39
SYSTEM SETTINGS IN STATUS BAR ........................................................................................ 42

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 2 of 161
USE THE KEYPAD .............................................................................................................................. 44
KEYPAD BUTTONS ..................................................................................................................... 44
KEYPAD SHORTCUT FUNCTIONS ............................................................................................ 45
USE THE ONSCREEN KEYBOARD................................................................................................... 45
USE THE MESSAGE WAITING INDICATOR...................................................................................... 46
MAKE PHONE CALLS.............................................................................49
REGISTER SIP ACCOUNTS............................................................................................................... 49
ACCOUNT STATUS ..................................................................................................................... 49
CONFIGURE SIP ACCOUNT....................................................................................................... 49
SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT ............................................. 50
DIAL A NUMBER DIRECTLY............................................................................................................... 51
REDIAL ................................................................................................................................................ 52
DIAL A NUMBER VIA CONTACT......................................................................................................... 52
DIAL A NUMBER VIA CALL HISTORY ................................................................................................ 53
DIRECT IP CALL ................................................................................................................................. 54
ANSWER A CALL ................................................................................................................................ 55
SINGLE INCOMING CALL ........................................................................................................... 55
MULTIPLE CALLS/CALL WAITING.............................................................................................. 57
CALL HOLD ......................................................................................................................................... 58
CALL RECORDING ............................................................................................................................. 58
MUTE ................................................................................................................................................... 59
TURN ON VIDEO DURING AUDIO CALL........................................................................................... 60
SWITCH AUDIO CHANNEL DURING CALL ....................................................................................... 61
CALL TRANSFER................................................................................................................................ 62
BLIND TRANSFER....................................................................................................................... 62
AUTO-ATTENDED TRANSFER ................................................................................................... 63
ATTENDED TRANSFER .............................................................................................................. 65
6-WAY CONFERENCE........................................................................................................................ 66
INITIATE CONFERENCE ............................................................................................................. 66
REMOVE PARTY FROM CONFERENCE.................................................................................... 68
END CONFERENCE.................................................................................................................... 69
HOLD AND RESUME CONFERENCE ........................................................................................ 69
AUTO CONFERENCE MODE...................................................................................................... 69
MISSED CALL ..................................................................................................................................... 69
DND (DO NOT DISTURB)................................................................................................................... 70
VOICEMAIL/MESSAGE WAITING INDICATION ................................................................................ 71
CALL FORWARD................................................................................................................................. 72
MULTI-PURPOSE KEYS ..................................................................................................................... 73
SHARED CALL APPEARANCE (SCA)................................................................................................ 75
CALL FEATURES ................................................................................................................................ 77

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 3 of 161
CONTACTS ..............................................................................................81
LOCAL CONTACTS............................................................................................................................. 82
ADD SINGLE CONTACTS ........................................................................................................... 82
IMPORT/EXPORT CONTACTS ................................................................................................... 83
DOWNLOAD CONTACTS ............................................................................................................ 85
SEARCH CONTACTS .................................................................................................................. 86
USE CONTACTS.......................................................................................................................... 86
MAKE A CALL TO CONTACTS .................................................................................................... 86
SEND SMS MESSAGE TO CONTACTS ..................................................................................... 86
SELECT CONTACTS ................................................................................................................... 86
ADD CONTACTS TO FAVORITES............................................................................................... 87
EDIT CONTACTS ......................................................................................................................... 88
SEND CONTACTS TO DESKTOP SHORTCUT .......................................................................... 88
SHARE CONTACTS VIA BLUETOOTH ....................................................................................... 88
ADD CONTACTS TO BLACKLIST ............................................................................................... 89
ADD GROUP ................................................................................................................................ 89
CONTACTS STORAGE STATUS ................................................................................................. 90
ADD ACCOUNT TO SYNC UP CONTACTS ....................................................................................... 91
LDAP BOOK ........................................................................................................................................ 93
BOADRWORKS XSI CONTACTS ....................................................................................................... 94
BLACKLIST .............................................................................................95
BLOCK HISTORY................................................................................................................................ 95
RESTORE BLOCKED NUMBER ................................................................................................. 95
DELETE BLOCK HISTORY.......................................................................................................... 96
EDIT BLACKLIST ................................................................................................................................ 96
ADD BLACKLIST.......................................................................................................................... 96
EDIT BLACKLIST ......................................................................................................................... 97
DELETE BLACKLIST ................................................................................................................... 98
BLACKLIST SETTINGS....................................................................................................................... 98
CALL HISTORY .....................................................................................101
LOCAL CALL HISTORY..................................................................................................................... 101
DIAL OUT FROM CALL HISTORY............................................................................................. 102
CALL HISTORY OPTIONS......................................................................................................... 102
DELETE CALL HISTORY ........................................................................................................... 103
CALL HISTORY DETAILS .......................................................................................................... 103
BROADWORKS XSI CALL HISTORY............................................................................................... 104
SMS........................................................................................................105

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 4 of 161
VIEW SMS ......................................................................................................................................... 105
CREATE NEW SMS .......................................................................................................................... 106
DELETE SMS .................................................................................................................................... 107
CALENDAR ...........................................................................................109
SIGN IN CALENDAR ......................................................................................................................... 109
VIEW CALENDAR ............................................................................................................................. 109
CREATE EVENT.................................................................................................................................111
CALENDAR OPTIONS .......................................................................................................................111
EMAIL .................................................................................................... 113
SIGN IN EMAIL.................................................................................................................................. 113
EMAIL OPTIONS ............................................................................................................................... 116
SEND EMAIL .............................................................................................................................. 116
SEARCH EMAIL ......................................................................................................................... 116
EMAIL FOLDERS ....................................................................................................................... 116
MULTIPLE EMAIL ACCOUNTS ................................................................................................. 116
GS MARKET .......................................................................................... 119
VIEW APPS ....................................................................................................................................... 119
SEARCH APPS.................................................................................................................................. 119
DOWNLOAD AND INSTALL APPS.................................................................................................... 120
UPDATE APPS .................................................................................................................................. 120
UNINSTALL APPS ............................................................................................................................. 121
TOOLS ...................................................................................................123
FILE MANAGER ................................................................................................................................ 123
COPY AND PASTE FILES.......................................................................................................... 123
MOVE FILES .............................................................................................................................. 124
SEND FILES............................................................................................................................... 126
DELETE FILES........................................................................................................................... 127
RENAME A FILE......................................................................................................................... 128
FTP SERVER..................................................................................................................................... 129
RECORDER ...................................................................................................................................... 130
NORMAL RECORDER............................................................................................................... 131
CALL RECORDER ..................................................................................................................... 132
DOWNLOADS ................................................................................................................................... 133
IP LOCATION..................................................................................................................................... 134
DIAGNOSIS ....................................................................................................................................... 134
CAMERA................................................................................................137

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 5 of 161
TAKE PICTURE ................................................................................................................................. 137
RECORD VIDEO ............................................................................................................................... 137
CAMERA SETTINGS......................................................................................................................... 138
ANGLE ADJUSTMENT...................................................................................................................... 138
MULTIMEDIA .........................................................................................139
GALLERY........................................................................................................................................... 139
MUSIC ............................................................................................................................................... 141
PLAY MUSIC .............................................................................................................................. 141
EDIT MUSIC ............................................................................................................................... 142
SORT MUSIC ............................................................................................................................. 143
SEARCH MUSIC ........................................................................................................................ 144
CREATE PLAYLIST .................................................................................................................... 144
EDIT PLAYLIST .......................................................................................................................... 144
BROWSER ........................................................................................................................................ 145
RSS NEWS........................................................................................................................................ 147
ADD RSS WIDGET .................................................................................................................... 147
USE RSS WIDGET..................................................................................................................... 147
RSS WIDGET SETTINGS.......................................................................................................... 148
WEATHER ......................................................................................................................................... 149
ADD WEATHER WIDGET .......................................................................................................... 149
USE WEATHER WIDGET .......................................................................................................... 149
WEATHER SETTINGS ............................................................................................................... 150
CONNECT TO NETWORK AND DEVICES............................................153
ETHERNET........................................................................................................................................ 153
WI-FI .................................................................................................................................................. 153
TURN ON/OFF WI-FI ................................................................................................................. 153
ADD WI-FI NETWORKS............................................................................................................. 154
BLUETOOTH ..................................................................................................................................... 155
TURN ON/OFF BLUETOOTH .................................................................................................... 156
CHANGE BLUETOOTH DEVICE NAME ................................................................................... 156
PAIR GXV3240 WITH A BLUETOOTH DEVICE ........................................................................ 156
UNPAIR A BLUETOOTH DEVICE.............................................................................................. 157
EHS HEADSET.................................................................................................................................. 157
USB.................................................................................................................................................... 158
SD CARD........................................................................................................................................... 158
HDMI DEVICE ................................................................................................................................... 158
EXPERIENCING THE GXV3240 APPLICATION PHONE ......................161

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 6 of 161
Table of Tables
GXV3240 User Guide
Table 1: GXV3240 Technical Specifications................................................................................................ 17
Table 2: GXV3240 Equipment Packaging................................................................................................... 21
Table 3: GXV3240 Connectors ................................................................................................................... 22
Table 4: GXP2200EXT Packaging .............................................................................................................. 23
Table 5: GXV3240 Status Bar Notification Icons ........................................................................................ 39
Table 6: GXV3240 Keypad Buttons ............................................................................................................ 44
Table 7: GXV3240 MWI LED Status ........................................................................................................... 47
Table 8: GXV3240 Feature Code ................................................................................................................ 77

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 7 of 161
Table of Figures
GXV3240 User Guide
Figure 1: GXV3240 Front View ................................................................................................................... 22
Figure 2: GXV3240 Back View.................................................................................................................... 22
Figure 3: GXV3240 Back View with GXP2200EXT .................................................................................... 24
Figure 4: GXV3240 Default Home Screen.................................................................................................. 27
Figure 5: GXV3240 Onscreen Menu........................................................................................................... 28
Figure 6: GXV3240 Finger Gestures on the Touch Screen ........................................................................ 28
Figure 7: GXV3240 Desktop Menu ............................................................................................................. 30
Figure 8: Add Application Shortcut to the Desktop ..................................................................................... 31
Figure 9: Add Widget to the Desktop .......................................................................................................... 32
Figure 10: Open Clock Widget.................................................................................................................... 33
Figure 11: Resize Digital Clock Widget....................................................................................................... 33
Figure 12: Remove Clock Widget from Desktop......................................................................................... 34
Figure 13: GXV3240 Choose Wallpaper..................................................................................................... 35
Figure 14: GXV3240 Recent Applications................................................................................................... 36
Figure 15: Set Up Home Idle Screen .......................................................................................................... 37
Figure 16: Delete Idle Screen ..................................................................................................................... 38
Figure 17: GXV3240 Top Status Bar........................................................................................................... 38
Figure 18: GXV3240 Top Status Bar - Notification...................................................................................... 39
Figure 19: System Settings in Status Bar ................................................................................................... 43
Figure 20: GXV3240 Keyboard ................................................................................................................... 44
Figure 21: GXV3240 Onscreen Keyboard - English Keyboard................................................................... 46
Figure 22: English Keyboard - Number and Symbols................................................................................. 46
Figure 23: GXV3240 Account Widget ......................................................................................................... 49
Figure 24: GXV3240 Dial Screen................................................................................................................ 50
Figure 25: GXV3240 Programmable Keys.................................................................................................. 51
Figure 26 GXV3240 View Contacts ............................................................................................................ 53
Figure 27 GXV3240 Call History ................................................................................................................. 54
Figure 28 Direct IP Call ............................................................................................................................... 54
Figure 29: Single Incoming Call - Audio...................................................................................................... 55
Figure 30: Single Incoming Call - Video...................................................................................................... 56
Figure 31: Single Incoming Call – Preview-1.............................................................................................. 56
Figure 32: Single Incoming Call – Preview-2.............................................................................................. 57
Figure 33: Call Waiting................................................................................................................................ 57
Figure 34: Call On Hold............................................................................................................................... 58
Figure 35: GXV3240 Call Recording........................................................................................................... 59
Figure 36: GXV3240 Call Mute ................................................................................................................... 59
Figure 37: Turn on Video during Audio Call ................................................................................................ 60
Figure 38: Accept Video during Audio Call.................................................................................................. 61

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 8 of 161
Figure 39: Switch Audio Channel during Call.............................................................................................. 62
Figure 40: Switch Audio Channel during Call - Connected......................................................................... 62
Figure 41: Blind Transfer............................................................................................................................. 63
Figure 42: Auto Attended Transfer .............................................................................................................. 64
Figure 43: Auto Attended Transfer - Transferring........................................................................................ 64
Figure 44: Auto Attended Transfer - Split .................................................................................................... 65
Figure 45: Attended Transfer....................................................................................................................... 66
Figure 46: GXV3240 Conference Screen ................................................................................................... 67
Figure 47: GXV3240 Conference - Add New Call to the Conference ......................................................... 67
Figure 48: GXV3240 Conference - Add Existing Call to Conference ......................................................... 68
Figure 49: 4-way Conference Call Established........................................................................................... 68
Figure 50: Missed Call Screen .................................................................................................................... 70
Figure 51: Enable/Disable DND .................................................................................................................. 71
Figure 52: Retrieve Voicemail ..................................................................................................................... 72
Figure 53: Call Forward - Unconditional ..................................................................................................... 73
Figure 54: Call Forward - Time Based ........................................................................................................ 73
Figure 55: Call Forward - Busy/No Answer................................................................................................. 73
Figure 56: GXV3240 MPK APP - Add Number ........................................................................................... 74
Figure 57: GXV3240 MPK APP - Add Number from Contacts.................................................................... 74
Figure 58: GXV3240 MPK APP - Number List............................................................................................ 75
Figure 59: GXV3240 SCA Settings on LCD................................................................................................ 76
Figure 60: GXV3240 SCA Settings on Web UI ........................................................................................... 76
Figure 61: GXV3240 Main Page of Contacts.............................................................................................. 81
Figure 62: GXV3240 Local Contacts .......................................................................................................... 82
Figure 63: GXV3240 Contacts - Add New Contact..................................................................................... 83
Figure 64: GXV3240 Contacts - Import Contacts ....................................................................................... 84
Figure 65: GXV3240 Contacts - Export Contacts ....................................................................................... 84
Figure 66: GXV3240 Contacts - Download Contacts ................................................................................. 85
Figure 67: GXV3240 Contacts - Select Contacts........................................................................................ 87
Figure 68: GXV3240 Contacts - Contacts Options ..................................................................................... 87
Figure 69: Add Contacts to Favorites.......................................................................................................... 88
Figure 70: GXV3240 Contacts - Add New Group ....................................................................................... 89
Figure 71: GXV3240 Contacts - Contact Options....................................................................................... 90
Figure 72: GXV3240 Contacts - Storage Status......................................................................................... 91
Figure 73: GXV3240 Contacts Options- Account........................................................................................ 92
Figure 74: Add Account to Sync up in Contact ........................................................................................... 92
Figure 75: Add Google Account to Sync up in Contact ............................................................................... 93
Figure 76: Sign in Google Account ............................................................................................................. 93
Figure 77: Restore Blocked Number........................................................................................................... 95
Figure 78: GXV3240 Blacklist - Add Blacklist ............................................................................................. 96
Figure 79: Manually Add Number to Blacklist ............................................................................................. 97

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 9 of 161
Figure 80: Edit Entry from Blacklist............................................................................................................. 98
Figure 81: Blacklist Settings........................................................................................................................ 99
Figure 82: GXV3240 Main Page of Call History........................................................................................ 101
Figure 83: GXV3240 Call History .............................................................................................................. 102
Figure 84: GXV3240 Call History - Options .............................................................................................. 103
Figure 85: GXV3240 Call History - Details................................................................................................ 104
Figure 86: GXV3240 SMS Message......................................................................................................... 105
Figure 87: View SMS Dialog ..................................................................................................................... 106
Figure 88: Create New Message .............................................................................................................. 106
Figure 89: Sign In Calendar with Google Account .................................................................................... 109
Figure 90: View Calendar.......................................................................................................................... 110
Figure 91: View Calendar by Month.......................................................................................................... 110
Figure 92: View Calendar by Day ..............................................................................................................111
Figure 93: Create Event .............................................................................................................................111
Figure 94: Sign In Email............................................................................................................................ 113
Figure 95: Select Email Account Type ...................................................................................................... 114
Figure 96: Email Account Type - POP3 .................................................................................................... 114
Figure 97: Email Account Type - IMAP ..................................................................................................... 115
Figure 98: Email Account Type - EXCHANGE.......................................................................................... 115
Figure 99: Email Account Settings ............................................................................................................ 116
Figure 100: Multiple Email Accounts ......................................................................................................... 117
Figure 101: GXV3240 GS Market ............................................................................................................. 119
Figure 102: GXV3240 GS Market - Downloaded Applications ................................................................. 120
Figure 103: GXV3240 GS Market - Installed Applications ........................................................................ 121
Figure 104: GXV3240 GS Market - Uninstall Applications........................................................................ 121
Figure 105: GXV3240 File Manager ......................................................................................................... 123
Figure 106: File Manager Root Directory.................................................................................................. 124
Figure 107: Paste File ............................................................................................................................... 124
Figure 108: GXV3240 File Manager ......................................................................................................... 125
Figure 109: File Manager Root Directory.................................................................................................. 125
Figure 110: Paste File ............................................................................................................................... 126
Figure 111: GXV3240 File Manager.......................................................................................................... 127
Figure 112: Delete File(s) via File Manager .............................................................................................. 128
Figure 113: Rename File........................................................................................................................... 128
Figure 114: FTP Server - Start .................................................................................................................. 129
Figure 115: FTP Server - Stop .................................................................................................................. 130
Figure 116: FTP Server - Settings............................................................................................................. 130
Figure 117: Normal Recorder.................................................................................................................... 131
Figure 118: Normal Recorder - Start Recording ....................................................................................... 132
Figure 119: Normal Recorder - End Recording......................................................................................... 132
Figure 120: Call Recorder ......................................................................................................................... 133

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 10 of 161
Figure 121: Downloads ............................................................................................................................. 133
Figure 122: GXV3240 Location................................................................................................................. 134
Figure 123: GXV3240 Diagnosis .............................................................................................................. 135
Figure 124: GXV3240 Camera.................................................................................................................. 137
Figure 125: GXV3240 Camera Settings ................................................................................................... 138
Figure 126: GXV3240 Gallery ................................................................................................................... 139
Figure 127: GXV3240 Gallery - Edit Picture ............................................................................................. 140
Figure 128: GXV3240 Gallery - Picture Options ....................................................................................... 140
Figure 129: GXV3240 Music - Refresh Music List.................................................................................... 142
Figure 130: GXV3240 Music - Play a Song .............................................................................................. 142
Figure 131: GXV3240 Music - Options ..................................................................................................... 143
Figure 132: GXV3240 Music - Sort Songs................................................................................................ 143
Figure 133: GXV3240 Music - Create Playlist .......................................................................................... 144
Figure 134: GXV3240 Web Browser......................................................................................................... 145
Figure 135: GXV3240 Browser Menu Options.......................................................................................... 146
Figure 136: Open New Window in Browser .............................................................................................. 146
Figure 137: GXV3240 Web Browser-Bookmarks ..................................................................................... 147
Figure 138: GXV3240 RSS News............................................................................................................. 148
Figure 139: GXV3240 RSS News Settings............................................................................................... 149
Figure 140: GXV3240 Weather................................................................................................................. 150
Figure 141: GXV3240 Weather Settings................................................................................................... 150
Figure 142: GXV3240 Weather Update Settings ...................................................................................... 151
Figure 143: GXV3240 Connect to Wi-Fi ................................................................................................... 154
Figure 144: GXV3240 Connect to Wi-Fi Show Advanced Options ........................................................... 155
Figure 145: GXV3240 Bluetooth - Paired Device ..................................................................................... 157
Figure 146: Settings->Display->HDMI ...................................................................................................... 159
Figure 147: Settings->Display->HDMI Display Settings ........................................................................... 159

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 11 of 161
DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GXV3240.
This document covers the topics of phone installation, making basic calls, using phone's built-in
applications and basic features. To learn the advanced features and configurations, please visit link
http://www.grandstream.com/support to download the latest "GXV3240 Administration Guide".

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 12 of 161
GNU GPL INFORMATION
GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 13 of 161
CHANGE LOG
This section documents significant changes from previous versions of GXV3240 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.3.6
Add WiFi Static IP and PPPoE Setting [ADD WI-FI NETWORKS]
Add Set Programmable Keys On Unregistered Account [SET PROGRAMMABLE KEYS ON
UNREGISTERED ACCOUNT]
FIRMWARE VERSION 1.0.1.54
Add BroadWorks Xsi Contacts [BOADRWORKS XSI CONTACTS]
Add BroadWorks Xsi Call History [BROADWORKS XSI CALL HISTORY]
Add Preview for video calls Contacts [SINGLE INCOMING CALL]
FIRMWARE VERSION 1.0.1.39
Update screenshots
FIRMWARE VERSION 1.0.1.29
This is the initial version.

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 14 of 161
WELCOME
Thank you for purchasing Grandstream GXV3240 IP Multimedia Phone for AndroidTM. The GXV3240
combines a 6-line IP video phone with the power of a multi-platform video conferencing solution and the
convenience of an Android smartphone to offer an all-in-one voice, video, data and mobility solution. The
GXV3240 is a 6-line IP multimedia phone with a 4.3” capacitive touchscreen that runs on Android™ OS
4.2, which offers full access to the hundreds of thousands of Android apps in the Google Play Store -
including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™ and
GoToMeeting™. The phone features dual Gigabit ports, HD audio and HD video, a built-in web browser,
integrated Wi-Fi (802.11b/g/n) for network flexibility, PoE and a tiltable CMOS camera. The GXV3240 is
compatible with the GXP2200 Extension Module, allowing for quick and easy access to up to 160
contacts at the touch of a finger. The GXV3240’s integrated Bluetooth allows users to sync calendars and
contacts between their mobile phone and the GXV3240, use hands-free Bluetooth headsets, and to
transfer calls between the GXV3240 and their mobile phone. By combining a state-of-the-art IP phone, an
advanced video conferencing solution, and the powerful Android operating system, businesses
throughout the world can now use the GXV3240 for all communication and productivity needs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 15 of 161
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information (SAR)
This device is designed and manufactured not to be exceeded the emission limits for exposure to radio
frequency RF energy set by the Federal Communications Commission of the United States. The
exposure standard for wireless devices employing a unit of measurement is known as the Specific
Absorption Rate (SAR), and the SAR limit set by FCC is 1.6 W/kg.
This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE
C95.1-1992, and has been tested in accordance with the measurement methods and procedures
specified in OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF
exposure guidelines when tested with the device directly contacted to the body. RF exposure compliance
with anybody-worn accessory, which contains metal, was not tested and certified, and use such body-
worn accessory should be avoided.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Hereby，Grandstream declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 16 of 161
This page intentionally left blank

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 17 of 161
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way
audio conference and 3-way video conference, phonebook with up to 1000 contacts, call history with
up to 1000 records.
Dual switched auto-sensing 10/100/1000Mbps Gigabit network ports, Wi-Fi (802.11b/g/n), PoE+,
Bluetooth, USB, SD, HDMI, EHS with Plantronics headsets support, support for up to 4 cascaded
GXP2200EXT modules.
4.3" (480x272) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with
privacy shutter.
HD wideband audio, full-duplex hands-free speakerphone with advanced acoustic echo cancellation.
Runs the Android™ Operating System 4.2 and offers full access to the Google Play Store - which
includes thousands of business productivity apps such as Skype, Microsoft Lync, SalesForce1, and
GoToMeeting.
Integrate with Grandstream's GXV series of IP video surveillance cameras to view live camera feeds
and to receive alerts/alarms from IP cameras installed on the same network.
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype,
Microsoft Lync, and more).
Create Android apps for any business need to run on the GXV3240 using Google's API and
Grandstream's SDK toolkit.
GXV3240 TECHNICAL SPECIFICATIONS
Table 1: GXV3240 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-
MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces
Dual switched 10/100/1000 Mbps ports with integrated PoE
Graphic Display
4.3"(480×272) capacitive (5 points) touch screen TFT LCD
Camera
Tiltable mega pixel CMOS camera with privacy shutter
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Wi-Fi
Yes, integrated. 802.11b/g/n

Firmware Version 1.0.3.6
GXV3240 User Guide
Page 18 of 161
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, Mini
HDMI, extension module port
Feature Keys
11 function keys for PHONEBOOK, BACKSPACE, HEADSET, MUTE, HOLD,
MESSAGE, TRANSFER, CONFERENCE, SPEAKERPHONE, SEND/REDIAL,
VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK
Voice Codec
Support for G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus (pending),
G.729 (pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codec and
Capabilities
H.264 BP/MP/HP, video resolution up to 480p, frame rate up to 30 fps, bit rate up
to 2Mbps, 3-way conference, anti-flickering, auto focus and auto exposure, PIP
(Picture-in-Picture), on-screen-display, camera block, still picture capture/store,
video recording, visual voice message indicator
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way
audio conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call
history, boss-secretary virtual button, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over
Sample Applications
Skype, Google Hangouts, Microsoft Lync, Web browser, Adobe Flash, Facebook,
Twitter, Youtube, news, weather, stock, Internet Radio, Pandora, Last.fm, Yahoo
Flickr, Photobucket, alarm clock, Google calendar, mobile phone data
import/export via Bluetooth, etc. API/SDK available for advanced custom
application development
Applications
Deployment
Allow various Android operating system 4.2 compliant applications to be
developed, downloaded and run in the embedded device with provisioning
control
HD Audio
Yes, both handset and speakerphone support HD (wide-band) audio
Base Stand
Yes, integrated stand with 2 adjustable angles. Wall mountable
Extension Module
Yes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic
LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less
than 1.2W power consumption per unit
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP (pending),
HTTPS, 802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more