Grandstream Networks GXP1625 User manual

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GXP 1625 / 1620 / 1610
USER MANUAL_Ver2.0.4
Thank you for purchasing Grandstream GXP1625/GXP1620/GXP1610.
Make sure and acknowledge that you have read this manual before using GXP1620 and GXP1610.
Package Contents:
Main Case
Handset
Phone Cord
AC Power Adaptor
Ethernet Cable
Phone Stand
Quick Start Guide

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Disclaimer
* This document is subject to change without prior notice.
* A possibility of noise, broken voice, or disconnection may occur because of customers’ or our network
environment. We cannot guarantee the quality of voice.
* The company assumes no responsibility on the difference of call or voice quality when the hearing acuity
of individuals is concern.
* The company assumes no responsibility when it was used outside Japan.
* As for GXP1625 and GXP1620 and GXP1610 regular server maintenance, you may experience
temporarily service stops without prior notice.
* The company assumes no responsibility for the damages of customer caused by the phone malfunction or
breakdown.
Care
Please use soft dry clothes to clean the device.
Don’t use wet clothes.
Don’t use volatile chemicals like benzene, or thinner since they can damage the device.
If you want to use a chemical wipes, please read the cautionary notes before using it.
Connection Method:
1. Attach the phone stand or wall mount to the back of the phone where there are slots;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of
therouter) using the Ethernet cable;
4. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into anelectrical
outlet.
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait forthe
date/time display to show up;
6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the
IPaddress in web browser, you can further configure the phone.
7. GXP1625 supports PoE while GXp1620/GXP1610 do not.

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GXP1625 / GXP1620 / GXP1610
GXP1625 and GXP1620 and GXP1610 are a phone device that can be used with our service. It cannot be
used as a typical phone. The customer must subscribe to an Internet Service Provider to be able to use the
device. Customer with no broadband router feature must provide a separate broadband router.
LCD Familiarization
GXP1625 / GXP1620 / GXP1610 has a dynamic and customizable screen. The
screen displays differently
dependingon whether the phone is idle or in use (active).
NxtScr
Toggles between different idle screens. For example, for GXP1625
and GXP1620 and GXP1610, pressing most left soft key (switch
screen) will toggle among default idle screen, weather information, IP
address and Account information.
FwdAll Unconditionally forwards the phone line to another phone.
Redial Redial the last dialed number when there is existed dialed call log.
Missed Shows unanswered calls to this phone.
Receive/Reject You can choose whether to receive or reject a call.
EndCallEndCall Ends the active call.

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Keypad Buttons
Line1/Line2
Switch between LINE1 and LINE2
Page/Intercom
If the intercom number has set, call this number directly
If the intercom number has not set, press this key will have no effect
Hold
Place active call on hold, resume the call on hold.
Record
Press to enable/disable record feature in an active call or an
conference.
Menu
Press the 4 navigation keys to move up/down/left/right. Press the round
button in the center to enter Keypad Configuration
MENUwhen phone
is in idle. The round button "MENU" can also be used as ENTER key
when in Keypad Configuration
Mute
Press to mute/
unmute an active call.
Headset
Used when you plugged a headset
Transfer
Transfer an active call to another number.
Conference
Establish 3
-way conference with other 2 parties.
Send
Enter the digits and then press Send to dial out the number.
Speaker
Hands
-free function. You can call without using handset. Loudspeaker
function
Volume
Press "
-" or "+" to adjust the volume.

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Phone Configuration
Setting Grandstream GXP1625 and GXP1620 and GXP1610
1.Verify device’s IP address.
Press soft key [NextScr] twice to view device’s IP address.
2. Open a web browser and enter the device’s IP address on the URL field
Format: [http://IP Address]
3. Type Username and Password and click [Login]. Default username and password
are “admin”.
*If you request to set up the device before shipping, we will change and write or
paste the new password in its case but username is still “admin”. It can’t be
changed.

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Phone Configuration
4. Hover cursor over [Accounts]. Select [Account 1] and click [General Settings].
SIP Server and Outbound Proxy Login: Enter Login Server.
Account Name, SIP User ID, Authenticate ID: Enter Unique ID (10 characters).
Authenticate Password: Enter Registered Password (sent thru mail). *If password
was changed, please enter the new one.
Voicemail User ID: Enter 999.
Once done, click [Save and Apply]
Set on both accounts. *Note that they must have different registered UID’s
*GXP1610 can not set two accounts.

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Phone Configuration
5. Hover cursor over [Accounts]. Select [Account 1] and click [Network Settings].
Nat Traversal: Select [Keep Alive].
Once done click [Save and Apply]
6. Hover cursor over [Accounts]. Select [Account 1] and click [SIP Settings>Security Settings].
Check SIP User ID for Incoming INVITE : [Yes]

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Phone Configuration
7. Hover cursor over [Accounts]. Select [Account 1] and click [Audio Settings].
Send DTMF: Check [via RTP].
*If you check [DTMF Inband] for [DTMF mode] on your Unique Management Page
on our site, Check[in-audio].
Once done click [Save and Apply]

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Phone Configuration
8. Hover cursor over [Settings] and click [Call Features].
Disable Call Waiting: Select [Yes].
*This will ignore Call-waiting. Select [No], if you want to enable Call-waiting.
Once done, click [Save and Apply]

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Phone Configuration
9.Hover cursor over [Settings] and click [Date and Time].
NTP Server: Enter ntp.jst.mfeed.ad.jp
Time Zone: Select the time zone where you are located.
Once done, click [Save and Apply]
10. Hover cursor over [Maintenance] and click [Web Access].
*Set a new password for Admin Password for security purposes.
Once done, click [Save and Apply]

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Phone Configuration
11. Hover cursor over [Maintenance] and click [Upgrade and Provisioning].
Firmware Upgrade and Provisioning: Select [Always Skip the Firmware Check].
Once done, click [Save and Apply]

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Phone Configuration
12. Hover cursor over [Maintenance] and click [Upgrade and Provisioning]
*Note: This step should only be done if you want to upgrade firmware.
Firmware Upgrade and Provisioning: Select [Always Check for New Firmware]
Upgrade via: Select [HTTP]
Automatic Upgrade: Select [Yes, check for upgrade every () minutes] input 10080 on
field provided.
Once done, click [Save and Apply]

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Safety Precautions
*This indicates that ignoring or mishandling of this notice might result to death or
serious injury to the person.
*This indicates that ignoring or mishandling of this notice might result to harm to the
person.
*Immediately unplug the device from the power supply if there is a strange smell and
smoke. Don’t use the device and immediately contact the dealer for repair. This may
cause fire or explosion.
*Do not disassemble or modify. The device may malfunction, cause electric shock
and fire.
*Do not insert metal to the opening or drop the product. If in case a metal is inserted
to the device, unplug the device and contact the dealer. The device may
malfunction, cause electric shock and fire.
*Do not pour water or any foreign object inside the device. If in case water or any
foreign object is poured or inserted to the device, unplug the device and contact the
dealer.
*Do not touch the device when lightning occurs. This may cause electric shock.
*Do not use in bathroom or shower room. The device may malfunction, cause
electric shock and fire.
*Don’t place in a damp, dusty or direct sunlight. The device may malfunction, cause
electric shock and fire.
*This device is not waterproof. If in case water entered the device, unplug the device
and contact the dealer
This manual contains precautions to assure user’s safety while using this product. If the
precautions are disregarded, the extent of consequences is presented below.

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Safety Precautions
*Do not place near the kitchen table or humidifier, or near oil and moisture. The
device may malfunction, cause electric shock and fire.
*Do not place in humid and dusty area. The device may malfunction, cause electric
shock and fire.
*Do not place in extremely cold place or place with unstable temperature. It may
cause explosion.
*Do not place in unstable or shaky place. If the device falls it may collapse, it may
cause injury or explosion.
*Use after checking if foreign matters are attached to the speaker of the handset.
Thumbtacks, pin, stapler wires and other metallic object may cling to the magnet of
the speaker so please be careful.

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Troubleshooting
Please check the troubleshooting procedure before requesting a repair. If the
problem doesn’t get resolved, please contact us.
Problem
Solution
General
Failure
Plug
and Unplug from the power source. (Do this for
few times
).
Wait for at least one minute before plugging the
device.
If the problem is not resolved after doing this, please
contact our customer support service
.
Please provide your number and broadband products.
Problem
Cause
Solution
No
Ringer Sound
Ethernet
Cable is
disconnected
.
AC Adapter is disconnected.
Did you change the volume
settings
?
Did you change the settings on
the display?
Check
the connection of the
Ethernet cable
.
Check the connection of the
AC Adapter
.
Adjust the volume on the
volume button
.
Revert the changed settings.
Disconnect the Ethernet cable.
(Please reboot
).
Call
is interrupted by noise
Are
there any abnormalities in
the network environment
?
Check
your network
environment.
Initialization Method
Note that previous configurations will be clearedout after the initialization process.
You need to set all the required information again to start your service.
Press the [MENU] [●] button and select [Config]. Then, select [Factory Reset] and
confirm by selecting [OK]