GreatCall Lively Wearable2 User manual

Quick-Start Guide
Everything you need to start
using your Lively Wearable2.

1
Thank you for purchasing the LivelyTM Wearable2!
Before you can use your Lively Wearable2, you will need to call our friendly activation
specialists to complete the set up process and connect it to your smartphone.
IMPORTANT: You must call to
set up your Lively Wearable2.
1-866-351-2265CALL:

2
CALL 1-866-351-2265 TO SET UP.
What’s in the Box
Lively Wearable2 Lanyard Accessory Wristband Accessory Extra Battery
Lively Wearable2 Lanyard Accessory
Wristband Accessory Extra Battery
Lively Wearable2 Fall Detection Lanyard Wristband Extra Battery
NOTE: The battery has been pre-installed for your convenience.

3
CALL 1-866-351-2265 TO SET UP.
Two Ways to Wear
Insert the Lively Wearable2 from behind the wristband or lanyard to change the way
you would like to wear it.
Lanyard (Required for Fall Detection) Wristband (Fall Detection off)
IMPORTANT: Fall Detection works only with Ultimate Health & Safety Packages and
when worn on the included lanyard. Fall Detection is disabled when worn on the
wristband. We cannot guarantee service will always accurately determine a fall.

4
CALL 1-866-351-2265 TO SET UP.
Using Your Lively Wearable2 to Get Help
To call 5Star® Medical Alert Service, press the button on your Lively Wearable2 and a
highly-trained agent will speak with you through your smartphone. The Lively
Wearable2 must be in close proximity to the connected smartphone to initiate a call to
5Star.
Press the
button to call
for help.
Speak to a highly-trained
agent through your
smartphone.
Agent can assess the
situation and get you
the help you need.

5
CALL 1-866-351-2265 TO SET UP.
When to Call 5Star
Emergencies like: Non-emergencies like:
- You lose your balance and fall. - You lock yourself out of the house.
- You mix up your medications or feel faint. - You’re driving and get lost.
- You slip in the shower. - You feel unsafe walking to your car.
In any unsafe or uncertain situation, press the button on your Lively Wearable2 and talk
through your smartphone to a highly-trained agent who will be there to assist you, 24/7.
Your Lively Wearable2 is water resistant so it works in the shower.

6
CALL 1-866-351-2265 TO SET UP.
Understanding Lively Wearable2 Indicator Lights
Indicator Lights
Color Pattern Meaning
Green
and Red
Blinking Startup Mode
Green Blinking Sending data to Lively app
Green Solid 5Star call successfully initiated
Red Blinking
or Solid
5Star call failed, out of range, or
not connected to smartphone

7
CALL 1-866-351-2265 TO SET UP.
Understanding Lively Wearable2 Indicator Lights
Indicator Lights
Color Pattern Meaning
Green
and Red
Blinking Startup Mode
Green Blinking Sending data to Lively app
Green Solid 5Star call successfully initiated
Red Blinking
or Solid
5Star call failed, out of range, or
not connected to smartphone
The Lively App
The Lively Wearable2 only works with the Lively app. The app allows you to:
See if your Lively Wearable2 is
connected to your smartphone
Update information in your
Personal Emergency Profile Call 5Star Medical Alert Service
Confirm whether or not
Fall Detection is enabled
Access other GreatCall services
NOTE: Simulated Android screen shown. Your screen may vary.

8
CALL 1-866-351-2265 TO SET UP.
GreatCall Link App
Included with a Preferred or Ultimate Health & Safety
Package, the GreatCall LinkTM app allows you to stay
connected with friends and family. Those you invite can
download the app on their smartphone and be notified
when you contact 5Star Medical Alert Service.
To learn more about GreatCall Link, visit greatcall.com/link.
The GreatCall Link app is compatible with most
smartphones.

9
CALL 1-866-351-2265 TO SET UP.
Tips About Your Lively Wearable2
Please clean your device after applying lotion,
sunscreen, or bug repellant using a mild soap
and warm water.
Make sure device is clean and dry before
replacing battery. The battery door has a
special lubricant; do not wipe off.
A replacement battery has been included.
Additional replacement batteries (CR2450) can
be purchased at any local pharmacy or
hardware store.

greatcall.com/support
1-866-351-2265
For further information visit www.greatcall.com
to review the Terms and Conditions.
LW2-RTL-QSG-V3
GDT-1934
Android, Google, Google Play and other marks are trademarks of Google Inc. Apple, the Apple logo and iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Screen images simulated. Appearance of device
may vary. GreatCall®, GreatCall Link™, Lively™, Lively™ Wearable2 and 5Star® are the trademarks and service marks of GreatCall, Inc.
Copyright ©2020 GreatCall, Inc. Other marks are property of their respective owners and may be trademarks. WARNING: Chemical
Burn Hazard. Keep batteries away from children. This product contains a lithium button/coin cell battery. If a new or used lithium button/
coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always
completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the
batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any parts of the body, seek
immediate medical attention. This product can expose you to chemicals including lead, which is known to the State of California to
cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov. IPX5 tested (certified)
resistant to water splashes (15min @ 30kpa) any direction, sustained. Includes momentary submersion in water, sustained showers, rain or
wet (pool) environments.