GreatCall lively User manual

Quick-Start Guide
Everything you need to
start using your Lively.

Determine where your Lively was purchased
STEP 1
If you purchased your Lively directly from GreatCall your device is already activated
and you may skip to STEP 3.
f you purchased your Lively from any other retailer, such as Amazon, Fry’s Electron-
ics, Rite-Aid, Sears, or Walmart, your device is not yet activated and you will need to
continue to STEP 2.
OR

Go online or call to activate your account
STEP 2
If you are new to GreatCall, go online at GreatCall.com/Activate to activate your ac-
count. You will be asked to enter in your Lively Serial Number which can be found
on the back of your device or on the side of the retail box.
If you don’t have Internet access, you can call our Activation Line at [phone].
OR
If your Lively is already activated and you have questions about your device or ser-
vice, please call Customer Service at [phone].

Turn on your Lively to complete set up
STEP 3
• Remove the“DO NOT POWER ON BEFORE ACTIVATING” sticker from the back of
your device, press the Power Button and place your device into the Charging
Dock.
• You will hear “Setting up device, please wait”. This process
may take several minutes.
• Once complete you will hear “Welcome to 5Star” and
the Service Indicator behind the Call Button will begin
ashing white.
• You will receive a test call on your Lively. When the device
rings, press and release the Call Button to answer.
Your Lively is now activated and ready to use!
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

Using Your Lively
• Calling 5Star for help in any situation
Press the Call Button briey.
You will hear “Calling 5Star.”
• Calling 9-1-1 in case of a critical emergency
Press and hold the Call Button until you hear
“Calling 9-1-1 now”, then release.
• To end any active call
Press the Call Button briey.
You will hear “Call Ended.”
See reverse for important information.
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

Using the Charging Dock
1. Align the Lively with the Charging
Dock.
2. Lower your Lively in the Charging
Dock until you hear a tone from the
Speaker indicating that the device is
placed properly and charging.
3. The Battery Indicator will ash green
during the charging process. Once
fully charged, the Battery Indicator
will remain solid green.
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

About the Indicator Lights
Battery Indicator
Color Pattern Meaning
Green Solid Battery is fully charged; ready to use
Green Flashing Battery is charging
Red Flashing Battery is low; needs to be charged
O N/A Battery does not require charging or the
device is o
Service Indicator
Color Pattern Meaning
White Flashing Good cellular coverage; ready to use
Red Flashing No cellular coverage; try another location
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

5STAR3-QSGV2
greatcall.com/support
[phone]