GreatCall lively User manual

Quick-Start Guide
Everything you need to
start using your Lively Mobile.

Determine where your Lively Mobile was purchased
STEP 1
If you purchased your Lively Mobile directly from GreatCall your device is already
activated and you may skip to STEP 3.
If you purchased your Lively Mobile from any other retailer, such as Amazon, Fry’s
Electronics, Rite-Aid, Sears, or Walmart, your device is not yet activated and you will
need to continue to STEP 2.
OR

Go online or call to activate your account
STEP 2
If you are new to GreatCall, go online at GreatCall.com/Activate to activate your
account. You will be asked to enter in your Lively Mobile Serial Number which can
be found on the back of your device or on the side of the retail box.
If you don’t have Internet access, you can call our Activation Line at [phone].
OR
If your Lively Mobile is already activated and you have questions about your device
or service, please call Customer Service at [phone].

Turn on your Lively Mobile to complete set up
STEP 3
• Remove the“DO NOT POWER ON BEFORE ACTIVATING” sticker from the back of
your device, press the Power Button and place your device into the Charging
Dock.
• You will hear “Setting up device, please wait”. This process may take several
minutes.
• Once complete you will hear“Welcome to 5Star” and the Service Indicator
behind the Call Button will begin ashing white.
• You will receive a test call on your Lively Mobile. When the device rings, press
and release the Call Button to answer.
Your Lively Mobile is now activated and ready to use!

Using Your Lively Mobile
• Calling 5Star for help in any situation
Press the Call Button briey.
You will hear “Calling 5Star.”
• Calling 9-1-1 in case of a critical emergency
Press and hold the Call Button until you hear
“Calling 9-1-1 now”, then release.
• To end any active call
Press the Call Button briey.
You will hear “Call Ended.”
See reverse for important information.
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

Using the Charging Dock
1. Align the Lively Mobile with the
Charging Dock.
2. Lower your Lively Mobile in the
Charging Dock until you hear a tone
from the Speaker indicating that
the device is placed properly and
charging.
3. The Battery Indicator will ash green
during the charging process. Once
fully charged, the Battery Indicator
will remain solid green.
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

About the Indicator Lights
Battery Indicator
Color Pattern Meaning
Green Solid Battery is fully charged; ready to use
Green Flashing Battery is charging
Red Flashing Battery is low; needs to be charged
O N/A Battery does not require charging or the
device is o
Service Indicator
Color Pattern Meaning
White Flashing Good cellular coverage; ready to use
Red Flashing No cellular coverage; try another location
MODEL : SW100 FCC ID : 2AA27-SW100
QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA
MODEL : SW100 FCC ID : 2AA27-SW100 QUALCOMM CDMA

5STAR3-QSGV3
greatcall.com/support
[phone]