Handicare SystemRoMedic RiseAtlas450 User manual

Manual nr: 631 En Ver. 4 151124
Service manual - English
Keep the service manual where it is accessible.
The service manual is a document to be used by technicians in combination with training.
RiseAtlas and accessories are made for indoor use and protection against water is IPX4.
It is strongly prohibited to change or modified the original RiseAtlas product unless stated in this manual.
RiseAtlas is a ceiling lift motor unit (stationary lift unit) that is intended to be used in combination with appropriate
accessories, such as rail systems and slings, to lift disabled people. RiseAtlas450 (205 kg) and RiseAtlas625 (285 kg) are
both available in two basic versions with different ways of travelling along the rail. The M-version is manually transferred
along the rail, while T-version has built-in transfer motor and thereby powered transfer in the rail.
This service manual is a technical document only to be used by trained and authorized service technicians.
The RiseAtlas lifting unit and the RiseAtlas Trolley must be installed and first-time inspected by authorized personnel,
inspector or service technician, in accordance with the installation instructions provided by Handicare AB. Periodic
inspection of the equipment should be done at least once a year. Original spare parts should be used and service/
maintenance of the equipment should be in accordance with manual.
SWL
RiseAtlas450: 205 kg/450 lbs
RiseAtlas625: 285 kg/625 lbs
RiseAtlas art. no.
50100051
50100052
50100053
50100057
50100058
50100059
50100060
Valid from serial number:
RiseAtlas450/RiseAtlas625
SystemRoMedicTM
515120001
515220001
515340001
515720001
515820001
515920001
516020001

Table of Contents
1. Use of RiseAtlas by user/attendant
1.1 Basic description
1.2 Basic product safety
1.3 Before use
1.4 Trouble-shooting
1.5 Emergency situation
1.6 Others
2. Installation, assembly, inspection, service and maintenance of RiseAtlas by technicians
2.1 Basic product safety
2.2 Installation or assembly
2.3 Inspection
2.4 Service and maintenance
2.5 Warranty
3. Access inside RiseAtlas
4. Main parts of RiseAtlas
5. Advanced trouble-shooting of RiseAtlas
6. Resetting the service indicator
7. Tool list
8. Spare part list
9. Changing spare parts RiseAtlas
9.1 Test and/or replace hand control
9.2 Test and/or replace batteries
9.3 Replace main PCB
9.4 Replace cover complete
9.5 Replace lifting strap
10. Component list RiseAtlas
11. Inspection RiseAtlas
11.1 Inspection check list RiseAtlas
12. Maintenance RiseAtlas
13. Technical information RiseAtlas
14. Logbook RiseAtlas and installation certificate
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1.2 Basic product safety
Using of RiseAtlas must be done by trained professionals with thorough understanding of the equipment and lifting
techniques of disabled people.
Training is done by Handicare (or Handicare distributor) and user/attendant shall always read the manuals for all assistive
devices before lifting /transfer.
• Products and accessories are made for indoor use and no direct contact with water is allowed.
• Under no circumstances may safe working load be exceeded.
• Lifting accessories must be properly trial fitted in relation to the user´s needs and functional ability and only
approved accessories are to be used.
• Special care must be taken when using strong power sources, such as diathermy and similar so that for
example diathermy cables are not placed on or near the lift unit. If in doubt, contact person responsible
for the equipment or the supplier.
• The lift unit shall not be used in areas where flammable material may exist, such as in areas where flammable
material is stored.
• Only equipment installed, assembled, inspected, serviced and maintenance by authorized personnel shall be
used by user/attendant.
• Never leave a user unattended in a lifting situation.
• Always pay attention to strange noise or sound from the lift unit and cancel operation if appearance.
1. Use of RiseAtlas by user/attendant
1.1 Basic description
RiseAtlas is a ceiling lift motor unit (stationary lift unit) that is intended to be used in combination with appropriate acces-
sories, such as rail systems and slings, to lift disabled people. RiseAtlas450 (205kg) and RiseAtlas625 (285kg) are both
available in two basic versions with different ways of travelling along the rail. The M-version is manually transferred along
the rail, while T-version has built-in transfer motor and thereby powered transfer in the rail.
RiseAtlas features a unique charging solution, with hand contol charging as the standard. The ceiling lift unit can be
set to function either with end point charging or with in-rail charging and, if the rail system is modified or if the lift unit is
moved to another system with different functionality, the settings for charging of the ceiling lift unit can easily be changing
the dip switch settings on the printed circuit board and locking of connectors on trolley.
The unit, a medical device, shall be used by trained attendant in hospitals, care homes and in home care.
RiseAtlas450T, transfer motor
and prepared for in-rail-charge.
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1.4 Trouble-shooting
If the lift is not working, check to ensure the following:
• Ensure ON-function by pressing ON button.
• Check that the emergency stop is not pulled out.
• Check that the battery charging is not in progress, only when RiseAtlas is in charger station or
end point charging.
• Check that the battery is charged.
• Check that the lift strap is pre-loaded.
• Check that all cables are properly and securely connected.
• Check that the lift strap is not twisted or wrong angle.
If no function, contact your service support.
1.5 Emergency situation
• If an emergency situation has occurred and the emergency stop has been activated by the operator, please
call service support. Do not continue operation of the lift.
1.6 Others
• Warranty only applies if repairs or alternations are made by authorized technician and also of the use of
original spare parts.
• To ensure optimal function, the lift must be inspected regularly by authorized technician.
• If there are issues not covered by this manual, please call service support.
1.3 Before use
The user/attendant shall perform following inspections before use.
• Inspect the lift for signs of wear and damage.
• Check battery charge level.
• Check that correct accessories are used and correct attachment has been made.
• Ensure that lifting environment is safe.
Note!
If inspection reveals any effect, wear or other damage that jeopardizes the safety of RiseAtlas, the owner should immedi-
ately be notified. In the event of immediate danger to safety, the RiseAtlas should immediately be taken out of service. It
may then not be used until the deficiency has been eliminated.
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2. Installation, assembly, inspection, service and maintenance of
RiseAtlas by technicians.
2.1 Basic product safety
Installation, assembly, inspection, service and maintenance of RiseAtlas must be done by authorized personnel in
accordance with instructions provided by Handicare AB.
An authorized person (service technician, inspector etc.) shall be trained by Handicare (or Handicare distributor) and shall
be well acquainted with the design, use and care of the lift.
Upon receiving and unpacking of product or parts, ensure that:
• Content of package is in accordance with table of contents.
• Inspect that there are no signs of damage on product.
• Always read the manual and it is essential with thorough understanding of product.
• Manuals and manual emergency lowering key are readily accessible near the product.
2.2 Installation or assembly
Installation or assembly of products shall be performed by authorized personnel if not stated otherwise in accompanying
instructions. Installation or assembly must be done in accordance with instructions provided by Handicare AB.
• The product or accessory shall only be used on approved Handicare equipment.
• Remove any transportation devices before installation, e.g. emergency stop clip.
• Person responsible for installation or assembly shall document the procedure in the product logbook.
• Ensure that product is installed in a safe environment with absence of water, strong power sources and
flammable material.
First-time installation or first-time assembly shall be followed up by a first-time inspection.
Many products require first-time charging procedure, read charging chapter in attached manual.
2.3 Inspection
Inspection of RiseAtlas shall be performed by authorized personnel and inspections are to be made at the following
scenarios.
• First-time inspection – inspection that shall be performed when first-time installation or first-time assembly
has been made to equipment.
• Periodic inspection – inspection that is performed annually at least every year on the equipment.
• Verification inspection – inspection to be performed when essential spare parts has been changed.
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A checklist and more detailed description for the inspection is presented in chapter 11. The different inspection
categories contain:
• Visual inspection of RiseAtlas
• Functionality testing of RiseAtlas
• Safety testing of RiseAtlas
• Load testing and speed testing of RiseAtlas
• Overhead systems
Note!
Any observations, including defects and damage, of importance for the safety of the lift should be noted in the
RiseAtlas logbook which should be retained by the person responsible for the servicing/maintenance of the RiseAtlas.
Also the date when corrective actions are taken, in response to noted observations, should also be noted in the
logbook.
Defects and damage should be reported back to the manufacturer for action and this feedback should be reported in
the logbook.
Every inspection performed on the RiseAtlas shall be noted in the RiseAtlas logbook and a record, such as Inspection
list chapter 11.1, shall be included. The inspection record should be retained safely for examination in the event of an
incident.
If inspection reveals any effect, wear or other damage that jeopardizes the safety of RiseAtlas, the owner should
immediately be notified. In the event of immediate danger to safety, the RiseAtlas should immediately be taken out of
service. It may then not be used until the deficiency has been eliminated.
2.4 Service and maintenance
Service and maintenance shall be conducted by authorized personnel and in accordance with manuals. The equipment
is to be checked at least annually through periodic inspection and service/maintenance need is usually a result of the
inspection. Every action taken on the equipment shall be noted in the logbook and logbook shall be kept, together with
manual, readily accessible close to equipment. Estimated life length for equipment is at least 10 years.
2.5 Warranty
Warranty for Handicare equipment does not include wear and tear parts. Equipment shall be serviced and maintenance
according to manual.
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3. Access inside RiseAtlas
Only authorized technicians shall open the covers of RiseAtlas in order to get access inside RiseAtlas.
The two covers of RiseAtlas are opened by removing two screws at the top by hand and pull the covers gently apart.
Closing the cover,
Close the two covers carefully and ensure that cables and wirings are not squeezed by covers. After covers are in place
than attach screws by hand.
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4. Main parts RiseAtlas
In order to get access to the main parts, please see chapter 3.
The main parts of RiseAtlas are:
1. Hand control
The RiseAtlas is turned Off/On with the hand control and also the lift
movement Up/Down is controlled by hand control.
Please see chapter 9.1 Test and/or replace hand control.
2. Electrical system
a. Main Print Circuit Board (PCB),
The PCB controls functionality of RiseAtlas.
Please see chapter 9.3 Replace circuit board
b. Diagnostic circuit board,
The diagnostic card controls statistics of RiseAtlas.
Part of bottom plate and please see chapter 9.4 for replacement.
c. Wire harness motor
The wire harness connects the different electrical components of RiseAtlas.
Wire harness motor has component no.: 90002940
d. Micro switch up,
The micro switch up shuts off winding movement if H-adapter hits the switch or if the lift strap twist or tilts.
Component no.: 90001167
e. Micro switch down,
The micro switch down shuts off winding movement when all lift strap is winded out and prevents the motor from wind-
ing the lift strap the wrong direction. Component no.: 90001430
f. Micro switch pre tension,
RiseAtlas needs to be pre loaded in order to be maneuvered up or down and the switch secures that preloading is
applied and located behind PCB. Component no.: 90001430
g. LED indicator,
LED-indicators shows battery status and service need. Integrated part of bottom plate, please see chapter 9.4 for
replacement.
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h. Hand control input plug,
The hand control connects to the hand control input plug and it is a integrated part of bottom plate. Please see chapter
9.4 for replacement.
i. Emergency stop,
The emergency stop device shuts off power between battery and PCB when activated. It also functions as an electrical
emergency lowering when pulled out. See component list, chapter 10, for replacement.
j. Battery,
The battery of the RiseAtlas is a 24VDC NiMH environmental friendly battery with 3,2 Ah capacity. Please see chapter
9.2 Test and/or replace battery.
k. Fuse,
Bought separately, use only 20A.
l. Night lamp,
By pressing the ON-button for 3 seconds the night lamp will start. Integrated part of bottom plate, please see
chapter 9.4 for replacement.
3. Mechanical system
a. Lift strap w. guiding,
Please see chapter 9.5 for replacement.
b. Motor w. chassis,
See component list, chapter 10, for replacement.
c. Transfer motor w. transmission,
Separate document.
4. Charger
The charger is a separate item and detailed function is
described on the back side of the charger.
Always delivered with the parts for hand control charging.
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3c
2j
2k
2i
3b
2c

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2b
2a
2h
3a
2g
2l
2d

End rail/Hand control
charged (default setting)
In-rail-charge
ON ON
ON OFF
ON ON
OFF OFF
RiseAtlas450/625, M/T
no. 1:
no. 2:
no. 3:
no. 4:
5. Advanced trouble-shooting RiseAtlas
Only authorized technicians shall perform this operation on RiseAtlas and
thorough understanding of the product is a must. Access inside RiseAtlas is
described in chapter 3 and necessary tools are described in chapter 7.
It is understood that ordinary Trouble-shooting, please see chapter 1.4, has
been performed before the Advanced trouble-shooting starts.
Start the operation by Access inside RiseAtlas, chapter 3.
A. Check that all wirings are properly connected and also check that there is
no visible damage to wires.
- Improper connection shall be corrected.
- Damage wiring shall be replaced.
B. Check fuse (20A) upon chassis.
- Bad fuse should be replaced and always use new 20A fuse.
Littelfuse 257 20/32V.
C. Check the PCB for:
- Burn marks or burn odours.
o Bad PCB shall be replaced – see chapter 9.3.
- Check that all wiring connectors on the PCB are correct.
o Improper connection shall be corrected.
- Check that the DIP-switches on the PCB are correct.
o Improper DIP-switch positions are corrected.
1: Dictates what kind of batteries
ON: NiCd batteries
OFF: NiMH
2: Dictates what kind of charging the unit needs
ON: End rail/hand control-charge
OFF: In rail charge
3: What service interval the is unit preset on
ON: One year
OFF: Six months
4: RiseAtlas
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6. Resetting the service indicator
Only authorized technicians shall perform this operation on RiseAtlas and thorough understanding of the product is a
must. Access inside RiseAtlas is described in chapter 3 and necessary tools are described in chapter 7.
The service indicator can be reset via hand control or via PCB-card.
Resetting the service indicator via hand control (need for 6-button hand control),
Ensure that power of the RiseAtlas is ON and then press simultaneously ON-button and both SIDE-buttons (all together
3 buttons) for 5 seconds. This will reset the service indicator.
Resetting the service indicator via PCB-card,
Start the operation by Access inside RiseAtlas, chapter 3.
Ensure that power of the RiseAtlas is ON and then press the red button
for 11 seconds. This will reset the service indicator.
D. Check limit switches for functionality by using a finger and voltmeter.
- The micro switch up is normally open (no signal) and when activated,
by hook or tilted band, it should give a signal (closing) and stop winding movement.
o Bad switch should be changed.
- The micro switches down is normally closed (signal) and when closed, by end of
strap (no winding left on drum), it should give no signal and stop winding movement.
o Bad switch should be changed.
- The micro switch pre tension is normally open (no signal) and when activated,
by tension on the lift strap, it should give a signal and allow winding.
o Bad switch should be replaced.
When checking switches there might also be need for adjustment, especially for the micro switch down. Ensure that
there are at least 2 laps, overlapping, of strap on the drum before micro switch down breaks the winding movement.
More laps results in decreased lifting height of RiseAtlas.
Above actions and measurements covers most of any potential electronic issues.
Also check that emergency switch moves correctly.
Mechanical movements are checked by running the motor and check:
1. Motor
2. Transmission gears.
3. Single - Fault gear.
All screws and bolts should be tightened. If there is no positive result of the advanced trouble shooting, please contact
service support.
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7. Tool list RiseAtlas
These are the recommended tools to RiseAtlas in order to perform basic service:
1. Torx key no.: 6 and 10
2. Allen key size no.: 2, 2.5 and 5.
3. Pliers.
4. Circlip pliers.
5. Phillips Screwdrivers, small.
6. Flat-bladed Screwdriver, small.
7. Voltmeter.
12
3
4
56
7
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8. Spare part list RiseAtlas
Spare parts no. Article Unit Components
81000001 Battery RiseAtlas 1 pce 1 x battery pack
81000002 Circuit board (not
for 50100051,
50100052,
50100053)
1 pce 1 x circuit board
1 x thermistor cable
1 x fuse holder RiseAtlas
1 x fuse holder minus cable
81000003 Circuit board,
SmartPark (only
for 50100052,
50100053)
1 pce 1 x circuit board
81000019 Circuit board, high
humidity (only for
50100051)
1 pce 1 x circuit board
81000003 Lift strap RiseAtlas 1 pce 1 x lift strap
81000006 Cover complete
RiseAtlas (not for
50100051)
1 set 2 x casing top half
2 x knurled screw high DIN464
M3x8
2 x label Handicare round
81000009 Wheels 1 pair 2 x circlip 10mm
2 x trolley wheel
2 x key
81000032 Hand control
6-buttons
1 pce 1 x Hand control charger station
81000031 Hand control
4-buttons
1 pce 1 x Hand control charger station
80100130 Hand control
Tester Linak
1 pce
81000039 Graphite wheel
RiseAtlas
2 x screw
2 x trolley charging wheel
graphite
2 x trolley charging wheel
bracket
81000001
81000002/81000003/
81000019
81000003
81000031 81000032
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Spare parts no. Article Unit Components
81000017 Bottom plate incl.
display
1 pce 1 x diagnostic display
6 x Screw 2,9x9,5 fz
4 x threaded insert
1 x emergency light
1 x interface plate
2 x battery casing
4 x screw M3x6 fzb
1 x control jack RiseAtlas
1 x night light cable RiseAtlas
1 x diagnostic cable RiseAtlas
1 x casing bottom
4 x screw M3x20 fzb
81000040 Emergency stop low
position
1 set 1 x RiseAtlas lower limit bracket
adjustable
1 x screw M3x30 fzb
1 x torsion board
1 x torsion spring 0,7x3,6x10
2 x screw 2x16 fzb
1 x threaded insert
1 x MC6S M3x16 fzb
2 x screw M2x4 fzb
2 x micro switch
1 x RiseAtlas lower limit bracket
cable
1 x interface plate
1 x screw M3x8H fzb
1 x washer
81000041 Emergency stop
indicator
1 set 1 x O-ring
1 x switch lever
81000010 Hex key 3 mm 1 pce 1 x 6-Hex key
81000012 Charger 1 pce 1 x charger
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9. Changing spare parts RiseAtlas
9.1 Test and/or replace hand control, spare part no: 81000004 or 81000005
The test and/or replacement of hand control can be performed without opening the RiseAtlas cover.
Unplug the hand control from the lift unit by pulling and wiggling the connection plug by hand.
- Check that the entire hand control cable is free from damage and that connection grommets are intact.
- Check that no pins are broken or bent in the connection plug.
- Make a functional test of the hand control using:
o Another RiseAtlas lift unit or;
o Test box according to pictures.
A bad hand control should be replaced and spare part number is 81000031 for the 4-button and 81000032 for the
6-button.
Attach the new hand control by pressing it firmly into the lift unit and ensure that the connector reach the bottom.
A functional test, see chapter 2.3.2 shall be performed of RiseAtlas to ensure proper function and notes of change
should be presented in the lift unit log.
The bad hand control is recycled through nearest recycling station.
9.2 Test and/or replace Battery,
spare part no: 81000001
Before testing and/or replacing batteries, ensure that proper charging has been made according to manual. Correct
charging should be indicated with LED on both display and charger unit when charger is attached and in end of point
charging. Important is that emergency stop is out (not activated) and that charging procedure has been made for at
least 30 minutes. RiseAtlas shall be fully functional after charging and a green LED indication shall appear on the display.
If RiseAtlas after charging is indicating low voltage, an audible alarm sound together with orange LED indication on the
display, the batteries of RiseAtlas should be tested and/or replaced. If RiseAtlas is in mode for in-rail-charging the display
will signal flashing orange and please check charge connection to rail.
In order to test and/or replace batteries there is a need to open the RiseAtlas cover, see chapter 3 Access inside
RiseAtlas.
Handling of battery and other electronics shall be performed with caution and the use of ESD protection.
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After removing the RiseAtlas cover, check the following;
- All cables and connectors are correctly attached.
o If loose connector is found, attach correctly and reassemble the RiseAtlas covers.
- Disconnect the wiring of the battery and disassemble the batteries from the plastic brackets, see picture.
o Measure cross the black and red wire on the battery side, should be 24 – 25 VDC if fully charged.
- Attach the charger to the RiseAtlas unit and check charger voltage;
o Measure cross the black and red wire, should be 39 – 41 VDC when the charger is attached.
If there is correct charger voltage and low battery voltage – replace the battery with new battery, spare part no:
81000001.
Attach the new battery according to picture and connect terminal. Use cable tie to ensure that the battery cables don’t
touch with the gears. The old battery can be recycled at a recycling station as a NiMH-battery, environmental friendly.
Before reassembly the RiseAtlas covers, ensure that all connectors are correctly attached and that there are no
obstacles.
Set RiseAtlas on charge for at least 30 minutes and make a functional control of the lift unit according to chapter 2.3.2.
Notes of change should be presented in the lift unit log.
Please contact customer service if there are further issues regarding the battery change.
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9.3 Replace circuit board, spare part no: 81000002 or 81000033
The circuit board, spare part no: 81000002, 81000033 is used for the RiseAtlas.
The board Flex-CTH_V2-05a is delivered with the available off hardware and program.
Can only be used with right thermo cable.
9.3.1 Replace circuit board for RiseAtlas,
The spare part circuit board, 81000002 or 81000033 (depending on model), is the latest version provided and this
version covers all RiseAtlas at the market. There is a need for updating the cables (hardware) for older versions of RiseAtlas
and upgrade kit is included in this spare part.
In order to replace circuit board the covers need to be open, see chapter 3 Access inside RiseAtlas of the service
manual. Handling of all electronics shall be performed with caution and the use of ESD protection.
Identify your RiseAtlas,
RiseAtlas article number and serial number is printed on the cover of lift unit.
Article number
Serial number
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