Hewlett Packard Enterprise HPE ProLiant DL580 Gen10 User manual

HPE ProLiant DL580 Gen10 Server User Guide
Part Number: 30-3C869113-405
Published: October 2021
Edition: 14
Abstract
This document is for the person who installs, administers, and troubleshoots HPE server systems. Hewlett Packard
Enterprise assumes that you are qualified in the servicing of computer equipment, and trained in recognizing hazards in
products with hazardous energy levels.

©Copyright 2017–2021 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise
products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable
for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying.
Consistent with FAR 12211 and 12212, Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no
control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Microsoft®and Windows®are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Intel®, Optane™, and Xeon®are trademarks of Intel Corporation in the U.S. and other countries.
Linux®is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat®is a registered trademark of Red Hat, Inc. in the United States and other countries.

Contents
Component identification................................................................................................ 7
Front panel components..............................................................................................................................................................................................7
Universal media bay components......................................................................................................................................................10
Drive bay numbering.................................................................................................................................................................................10
Front panel LEDs and buttons..............................................................................................................................................................................12
UID button functionality..........................................................................................................................................................................14
Front panel LED power fault codes..................................................................................................................................................14
Systems Insight Display LEDs............................................................................................................................................................. 15
Systems Insight Display combined LED descriptions............................................................................................................16
Drives...................................................................................................................................................................................................................................18
Hot-plug drive LED definitions........................................................................................................................................................... 18
Smart Carrier NVMe (SCN) drive LED definitions....................................................................................................................19
SAS/SATA drive components and LEDs....................................................................................................................................... 20
Drive guidelines............................................................................................................................................................................................21
Rear panel components............................................................................................................................................................................................ 22
Rear panel LEDs............................................................................................................................................................................................................ 24
Power supply LEDs .....................................................................................................................................................................................................24
Fan bay numbering......................................................................................................................................................................................................25
PCIe slot numbering....................................................................................................................................................................................................25
System board components..................................................................................................................................................................................... 26
System maintenance switch descriptions.....................................................................................................................................27
Processor, heatsink, and socket components.............................................................................................................................28
DIMM slot locations....................................................................................................................................................................................29
DIMM label identification........................................................................................................................................................................30
Intel Optane persistent memory 100 series for HPE label identification.................................................................. 31
Drive cage backplane identification...................................................................................................................................................................32
Riser board components...........................................................................................................................................................................................34
Storage controller components............................................................................................................................................................................36
HPE NS204i-p NVMe OS Boot Device components...............................................................................................................36
HPE NS204i-p NVMe OS Boot Device LED definitions........................................................................................................36
HPE 12G SAS Expander Card port numbering...........................................................................................................................................37
HPE Smart Array P824i-p MR Gen10 Controller.......................................................................................................................................37
HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs.......................................................................................................38
DSC-252-port SFP28 card ports and LEDs.................................................................................................................................................39
Operations........................................................................................................................ 41
Power up the server.................................................................................................................................................................................................... 41
Power down the server..............................................................................................................................................................................................41
Extending the server from the rack................................................................................................................................................................... 41
Removing the server from the rack....................................................................................................................................................................42
Removing the bezel.....................................................................................................................................................................................................42
Accessing the Systems Insight Display............................................................................................................................................................43
Removing a hot-plug SAS or SATA drive.......................................................................................................................................................43
Removing an NVMe drive........................................................................................................................................................................................ 44
Removing the access panel.....................................................................................................................................................................................44
Installing the access panel.......................................................................................................................................................................................45
Installing the primary PCIe riser cage...............................................................................................................................................................46
3

Removing a PCIe riser cage.................................................................................................................................................................................... 47
Removing the air bale............................................................................................................................................................................................. 48
Installing the air bale............................................................................................................................................................................................... 49
Removing the fan cage..............................................................................................................................................................................................50
Installing the fan cage................................................................................................................................................................................................51
Removing the fan cage holders............................................................................................................................................................................52
Installing fan cage holders.......................................................................................................................................................................................52
Removing the processor mezzanine tray....................................................................................................................................................... 53
Removing the CPU Mezzanine UPI performance kit................................................................................................................................54
Setup..................................................................................................................................56
HPE support services................................................................................................................................................................................................. 56
Setup overview...............................................................................................................................................................................................................56
Operational requirements...................................................................................................................................................................... 59
Server warnings and cautions..............................................................................................................................................................62
Rack warnings............................................................................................................................................................................................... 63
Electrostatic discharge.............................................................................................................................................................................63
Server box contents...................................................................................................................................................................................64
Installing the server into the rack......................................................................................................................................................64
Setting the server power supply requirements.........................................................................................................................65
Installing or deploying an operating system...............................................................................................................................66
Registering the server.............................................................................................................................................................................. 66
Hardware options installation...................................................................................... 67
Product QuickSpecs.................................................................................................................................................................................................... 67
Installing a Systems Insight Display...................................................................................................................................................................67
Installing an eight-bay SFF HDD/SSD drive cage......................................................................................................................................69
Installing an eight-bay NVMe SSD drive cage.............................................................................................................................................72
Installing a six-bay SFF HDD/two-bay NVMe SSD (Premium) cage.............................................................................................. 75
Installing a universal media bay...........................................................................................................................................................................77
Installing a two-bay SFF (Premium) drive cage..........................................................................................................................................80
Installing a hot-plug SAS or SATA drive.........................................................................................................................................................85
Installing an NVMe drive.......................................................................................................................................................................................... 86
Installing an internal USB drive............................................................................................................................................................................ 87
Installing a 4 port NVMe mezzanine card...................................................................................................................................................... 88
Installing a butterfly PCIe riser cage..................................................................................................................................................................91
Riser board options......................................................................................................................................................................................................93
Installing a riser board into the primary PCIe riser cage......................................................................................................94
Installing a riser board into the butterfly PCIe riser cage....................................................................................................96
Expansion slot options...............................................................................................................................................................................................98
Processor-to-PCIe slot assignment.................................................................................................................................................. 98
Supported PCIe form factors................................................................................................................................................................98
Installing an expansion board...........................................................................................................................................................100
Installing an HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter...................................................................102
Installing the HPE 12G SAS Expander Card............................................................................................................................ 107
Installing a GPU card..............................................................................................................................................................................109
Installing the HPE NS204i-p NVMe OS Boot Device option.......................................................................................... 112
Installing the Pensando DSP DSC-252p SFP28 card........................................................................................................115
Storage controller options....................................................................................................................................................................................117
Installing a type-p controller............................................................................................................................................................. 117
Installing a FlexibleLOM adapter......................................................................................................................................................................121
Processor options......................................................................................................................................................................................................122
Identifying the processor type......................................................................................................................................................... 123
4

Installing a processor............................................................................................................................................................................. 123
Installing a processor mezzanine tray........................................................................................................................................................... 126
Memory options..........................................................................................................................................................................................................127
DIMM population information...........................................................................................................................................................127
DIMM-processor compatibility......................................................................................................................................................... 127
HPE SmartMemory speed information........................................................................................................................................128
Installing a DIMM......................................................................................................................................................................................128
Intel Optane persistent memory 100 series for HPE..........................................................................................................129
Installing the CPU Mezzanine UPI performance kit...............................................................................................................................133
HPE Smart Storage Battery.................................................................................................................................................................................134
Installing a Smart Storage Battery.................................................................................................................................................134
Installing an intrusion detection switch........................................................................................................................................................137
Power supply options..............................................................................................................................................................................................138
Installing a hot-plug power supply................................................................................................................................................ 139
HPE Trusted Platform Module 20 Gen10 option..................................................................................................................................141
Overview........................................................................................................................................................................................................141
HPE Trusted Platform Module 20 guidelines........................................................................................................................141
Installing and enabling the HPE TPM 20 Gen10 option................................................................................................. 142
Cabling............................................................................................................................ 147
Storage Cabling Guidelines..................................................................................................................................................................................147
Cable matrix..................................................................................................................................................................................................................147
NVMe drive cable matrix..................................................................................................................................................................... 149
Universal media bay cabling............................................................................................................................................................................... 157
Front panel USB port cabling............................................................................................................................................................................. 158
Power switch module/Systems Insight Display module cabling....................................................................................................158
SFF HDD drive cage cabling................................................................................................................................................................................158
NVMe SSD drive cage cabling............................................................................................................................................................................159
Eight-bay NVMe SSD drive cage cabling...................................................................................................................................160
Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage cabling................................................................... 165
Two-bay SFF (Premium) drive cage...............................................................................................................................................................167
12G SAS expander cabling.................................................................................................................................................................................. 168
HPE Smart Array MR Gen10 controller cabling...................................................................................................................................... 169
HPE Smart Storage Battery cabling............................................................................................................................................................... 170
Software and configuration utilities......................................................................... 172
Server mode..................................................................................................................................................................................................................172
Active Health System Viewer............................................................................................................................................................................. 172
Active Health System............................................................................................................................................................................ 172
HPE iLO 5.......................................................................................................................................................................................................................173
iLO Federation........................................................................................................................................................................................... 174
iLO Service Port........................................................................................................................................................................................ 174
iLO RESTful API........................................................................................................................................................................................ 175
RESTful Interface Tool..........................................................................................................................................................................175
DescriptioniLO Amplifier Pack......................................................................................................................................................... 175
Integrated Management Log..............................................................................................................................................................................175
Intelligent Provisioning.......................................................................................................................................................................................... 176
Intelligent Provisioning operation..................................................................................................................................................176
Management security..............................................................................................................................................................................................177
Scripting Toolkit for Windows and Linux.................................................................................................................................................... 177
UEFI System Utilities............................................................................................................................................................................................... 177
Selecting the boot mode .....................................................................................................................................................................178
Secure Boot..................................................................................................................................................................................................178
5

Launching the Embedded UEFI Shell ..........................................................................................................................................179
HPE Smart Storage Administrator.................................................................................................................................................................. 180
HPE MR Storage Administrator........................................................................................................................................................................ 180
HPE InfoSight for servers ....................................................................................................................................................................................181
StorCLI............................................................................................................................................................................................................................. 181
USB support..................................................................................................................................................................................................................181
External USB functionality..................................................................................................................................................................181
Redundant ROM support...................................................................................................................................................................................... 181
Safety and security benefits.............................................................................................................................................................. 182
Keeping the system current................................................................................................................................................................................ 182
Updating firmware or system ROM...............................................................................................................................................182
Drivers.............................................................................................................................................................................................................184
Software and firmware..........................................................................................................................................................................185
Operating system version support................................................................................................................................................ 185
HPE Pointnext Portfolio.......................................................................................................................................................................185
Proactive notifications...........................................................................................................................................................................185
Troubleshooting............................................................................................................186
Troubleshooting resources..................................................................................................................................................................................186
NMI functionality........................................................................................................................................................................................................186
Replacing the system battery.....................................................................................187
Specifications.................................................................................................................189
Environmental specifications..............................................................................................................................................................................189
System Inlet Temperature, Extended Ambient Operating Support...........................................................................190
Mechanical specifications......................................................................................................................................................................................190
Power supply specifications................................................................................................................................................................................ 190
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply....................................................................191
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply.....................................................................192
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply.................................................................193
Websites......................................................................................................................... 194
Support and other resources...................................................................................... 195
Accessing Hewlett Packard Enterprise Support..................................................................................................................................... 195
Accessing updates.................................................................................................................................................................................................... 195
Remote support..........................................................................................................................................................................................................196
Warranty information..............................................................................................................................................................................................196
Regulatory information.......................................................................................................................................................................................... 196
Documentation feedback......................................................................................................................................................................................197
6

Component identification
Front panel components
Server with power module
Item Description
1 Box 1 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
•Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives
installed)
2 Box 2 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Eight-bay SFF NVMe SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
3 Box 3 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Eight-bay SFF NVMe SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
4 Front USB 30 port
Table Continued
Component identification 7

Item Description
5 Serial number and iLO information pull tab
6 iLO Service Port (16925412)
7 Front USB 30 port
8 Box 6 — Supported option:
Eight-bay SFF HDD/SSD drive cage
9 Box 5 — Supported option:
Eight-bay SFF HDD/SSD drive cage
10 Box 4 — Supported options:
•Universal media bay components
•Eight-bay SFF HDD/SSD drive cage
Server with optional Systems Insight Display Module
Component identification 8

Item Description
1 Box 1 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
•Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives
installed)
2 Box 2 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Eight-bay SFF NVMe SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
3 Box 3 — Supported options:
•Eight-bay SFF HDD/SSD drive cage
•Eight-bay SFF NVMe SSD drive cage
•Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
4 Front USB 30 ports (2)
5 Serial number and iLO information pull tab
6 Systems Insight Display Module
7 Box 6 — Supported option:
Eight-bay SFF HDD/SSD drive cage
8 Box 5 — Supported option:
Eight-bay SFF HDD/SSD drive cage
9 Box 4 — Supported options:
•Universal media bay components
•Eight-bay SFF HDD/SSD drive cage
Component identification 9

Universal media bay components
Item Description
1 USB 20 port
2 Video display port
3 Optical disk drive (optional)
4 Drives (optional)1
1 Requires the two-bay SFF (Premium) drive cage
Drive bay numbering
Eight-bay SFF HDD/SSD drive cage
Component identification 10

Eight-bay SFF NVMe drive cage
Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage
Component identification 11

Two-bay SFF (Premium) drive cage
Front panel LEDs and buttons
Power switch module
Component identification 12

Systems Insight Display module (optional)
Item Description Status
1 Power On/Standby button and
system power LED1
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
O = No power present2
2 Health LED1Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical3
Table Continued
Component identification 13

Item Description Status
3 NIC status LED1Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
O = No network activity
4 UID button/LED1Solid blue = Activated
Flashing blue:
• 1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
• 4 Hz/cycle per sec = iLO manual reboot sequence initiated
• 8 Hz/cycle per sec = iLO manual reboot sequence in
progress
• 1 fast flash and then o for 3 seconds = iLO Service Port
status is Complete
• 4 medium flashes and then o for 1 second = iLO Service
Port status is Busy
• 8 fast flashes and then o for 1 second = iLO Service Port
status is Error
O = Deactivated
1When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more
information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are aected. Not all power faults are
used by all servers.
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Table Continued
Component identification 14

Subsystem LED behavior
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel
installed.
Description Status
Processor LEDs O = Normal
Amber = Failed processor
DIMM LEDs O = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs O = Normal
Amber = Failed fan or missing fan
Table Continued
Component identification 15

Description Status
NIC LEDs O = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is o, the front panel LED is not active. For status,
see Rear panel LEDs.
Power supply LEDs O = Normal
Solid amber = Power subsystem degraded, power supply
failure, or input power lost.
PCI riser LED O = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED O = Normal
Amber = High system temperature detected
Proc DIMM Group LED O = Normal
Amber = Failed DIMM or configuration issue
Power cap LED O = System is in standby, or no cap is set.
Solid green = Power cap applied
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For
more information on the combination of these LEDs, see Systems Insight Display combined LED descriptions.
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
• Systems Insight Display LEDs
• System power LED
• Health LED
Component identification 16

Systems Insight Display LED
and color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following conditions
might exist:
• Processor in socket X has failed.
• Processor X is not installed in the
socket.
• Processor X is unsupported.
• ROM detects a failed processor during
POST.
Processor (amber) Amber Green Processor in socket X is in a pre-failure
condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot X is in a pre-failure condition.
Over temp (amber) Amber Green The Health Driver has detected a
cautionary temperature level.
Over temp (amber) Red Amber The server has detected a hardware critical
temperature level.
PCI riser (amber) Red Green The PCI riser cage is not seated properly.
Fan (amber) Amber Green One fan has failed or has been removed.
Fan (amber) Red Green Two or more fans have failed or been
removed.
Power supply (amber) Red Amber One or more of the following conditions
might exist:
• Only one power supply is installed and
that power supply is in standby.
• Power supply fault.
• System board fault.
Power supply (amber) Amber Green One or more of the following conditions
might exist:
• Redundant power supply is installed and
only one power supply is functional.
• AC power cord is not plugged into
redundant power supply.
• Redundant power supply fault.
• Power supply mismatch at POST or
power supply mismatch through hot-
plug addition.
Table Continued
Component identification 17

Systems Insight Display LED
and color
Health LED System power
LED
Status
Power cap (o) — Amber Standby.
Power cap (green) — Flashing green Waiting for power.
Power cap (green) — Green Power is available.
Power cap (flashing amber) — Amber Power is not available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of
DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known
working DIMM.
Drives
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires
an update.
2 Activity ring Rotating green Drive activity.
O No drive activity.
3 Do not remove Solid white Do not remove the drive. Removing the drive causes
one or more of the logical drives to fail.
O Removing the drive does not cause a logical drive to
fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Table Continued
Component identification 18

Item LED Status Definition
Flashing green The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
Flashing amber/
green
The drive is a member of one or more logical drives
and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will
fail.
Solid amber The drive has failed.
O The drive is not configured by a RAID controller or a
spare drive.
Smart Carrier NVMe (SCN) drive LED definitions
The NVMe drive is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and
bus to complete and cease the signal/traic flow.
CAUTION: Do not remove an NVMe drive from the drive bay while the Do not remove LED is flashing. The Do not
remove LED flashes to indicate that the device is still in use. Removing the NVMe drive before the device has
completed and ceased signal/traic flow can cause loss of data.
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
O No drive activity
Table Continued
Component identification 19

Item LED Status Definition
3 Drive
status
Solid green The drive is a member of one or more logical drives.
Flashing green The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a stripe size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
Flashing amber/
green
The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
O The drive is not configured by a RAID controller.
4 Do not
remove
Solid white Do not remove the drive. The drive must be ejected from the PCIe bus prior to
removal.
Flashing white The drive ejection request is pending.
O The drive has been ejected.
5 Power Solid green Do not remove the drive. The drive must be ejected from the PCIe bus prior to
removal.
Flashing green The drive ejection request is pending.
O The drive has been ejected.
SAS/SATA drive components and LEDs
Component identification 20