HiBoost 4K Plus User manual

4K Plus
4K Plus Pro
10K Plus
10K Plus Pro
User Manual
Home Mobile Signal Booster
Boost Your Bars
3150 Premier Drive,Suite 130,
Irving, TX 75063
[phone]
[email protected]
www.hiboost.com

Package Content
Introduction
Pre-Installation Instructions
light pattern
APP Assisted Installation
LCD Assisted Installation
Quick Troubleshooting Guide
Technical Specifications
Authorized Accessories List
FCC and IC Statements
Return and Warranty Policies
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03
04
11
13
28
40
43
44
45
48
CONTENTS

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Package Content
HIBoost 4K/10K Plus
Signal Booster
Outdoor Antenna Outdoor CableOutdoor Cable
49.2 ft NM-SMAM
16.4ft SMAF-NM
Through-Window Cable
Power Supply Accessories for main parts
Waterproof tape

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Package Content
NOTE: Available accessories can be purchased through HiBoost.com
Warning: Un-authorized antennas, cables, and/or coupling devices are prohibited
by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC
HiBoost 4K/10K Plus Pro
Power Supply Accessories for main parts
Signal Booster
Outdoor Antenna Outdoor CableOutdoor Cable
49.2 ft NM-SMAM 16.4ft SMAF-NM
Through-Window Cable
waterproof Indoor Antenna Indoor Cable
30 ft NM-SMAM

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Introduction
Thanks again for purchasing HiBoost cell Booster. The HiBoost Plus/Pro series is a collection
of precision-engineered products that improve cellular reception inside of homes and
businesses by amplifying incoming and outgoing cell phone signals.
Both HiBoost Plus and Plus Pro have built-in antennas, so both can directly receive and
send signals through boosters. But Plus Pro has one more indoor antenna to facilitate the
need to cover more rooms.
HiBoost Plus/Pro exclusive cloud-based Signal Supervisor mobile application and LCD
display allow users to monitor the live status of HiBoost Plus/Pro cell phone signal boosters
directly from the LCD display or remotely from a mobile device anywhere at any time.
If there are any issues while installing a HiBoost Plus/Pro cell phone signal booster, please
contact the HiBoost technical support team through the following options:
Online Support: Create a ticket or chat via Signal Supervisor App
[phone] (M-F from 9 am – 5 pm CST)
[email protected]
www.hiboost.com

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We strongly recommend you to read the user guide completely before you install.
HiBoost 4K/10K Plus/Plus Pro provide 2 options of booster installation,
APP and LCD installation ways are unique methods provided by HiBoost
1. App assisted installation,
FIRST CHOICE From Page 13~27.
It’s more convenient and many work could be done by ONE
person, and the most important is that the obtained signal
can be very precise.
2. LCD assisted installation,
SECOND CHOICE From Page 28 ~39.
It can achieve the same precise effect as App guidance.
But it may need two people and the installation process is a
little cumbersome.
LCD signal meter tells how
strong the signal is
Pre-Installation Instructions
The App helps you find the
best signal outside

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Then why has HiBoost spent extra big efforts and costs to design APP and
LCD signal meters to help you install?
Out of the various reasons, the most important reason is that we would like you, our
valuable client, to get the maximum output power from the booster system in order to get
optimal signal reception for all your mobile devices.
As it is known and a big thanks, FCC makes signal boosters legal in 2014 so that every
body can install and benefit from the signals;
But FCC regulations do limit the gain and output power of all consumer boosters to low
values in order to avoid any interference to the cell towers;
Furthermore FCC stipulates that any improper install should trigger immediately further
reduction of the booster’s already-limited gain and power to protect the towers.
Therefore, you can understand how important you need to find the perfect outside
signal from the tower and how important to squeeze every last gain and power from
the booster, even 1dB more power is so precious when you suffer from no signals.
HiBoost App & LCD signal meters will help you to fine tune the best power and get
as much cover of your spaces.

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General Working Principle:
※Please do spend sometime to read it fully, as it is crucial to get full bars for your rooms.
Before we start any of the two ways, please allow us to spend 3 pages to make you
understand how the booster system works for you.
How HiBoost Booster works
1. Outdoor antenna receives outside
signal from the nearby cell tower and
sends it to HiBoost Booster
2. The booster amplifies the signal
and sends to indoor antenna(s);
3. Indoor antenna(s) receive amplified
signal and send it throughout your
rooms
Vice versa,booster(plus)/indoor antenna receices cellphone signal and sends to the booster
The booster then amplifies the signal and sends it to outdoor antenna
Outdoor antenna sends signal to the cell tower
Then you can make phone calls and internet streaming.

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08

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Working Principle in Formula
Outside
Signal
Outdoor
Antenna Gain
Outdoor
Cable Loss
Booster
Gain
Indoor
Cable Loss
Indoor
Antenna Gain
System
Output Power
Out of the Formula:
Outside Signal: To be received by outdoor antenna from cell tower
Outdoor Antenna Gain: The gain of outdoor antenna
Outdoor Cable Loss: The loss of the outdoor cable
Booster Gain: The actual working gain of the booster
Indoor Cable Loss: The loss of the indoor cable
Indoor Antenna Gain: The gain of indoor antenna
For example:
-70dBm + 11dBi - 4.5dB + 65dB - 2dB + 7dBi = 6.5dBm (System Output Power)
Since the figures in Black color are fixed when you finish the purchase, thus the RED
figures of
1. Outside Signal
2. Booster Gain will play a vital role in reaching the best output power during the
install, especially when we know the FCC limits the booster system values.
So the user guide is focused on:
1. Getting the best outside signal.
2. Keeping the maximum booster gain.
=

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More notes on how to keep the maximum booster gain
※Please note: This separation is not an absolute mandate. The idea is to isolate
the outdoor antenna from the two indoor antennas.
1) Increase the distance between the outdoor and indoor antennas, generally the same
vertical distance generates more loss than horizontal, and to follow easily, a Typical
Required Distance Between Outdoor and Indoor Antennas Over 30 feet (10 meters)
horizontal distance or 13 feet (4 meters) vertical distance.
2) The outdoor and indoor antennas shall be back to back.
3) To use barriers between the indoor and outdoor antennas.
The loop back from the outdoor antenna to the indoor antennas will reduce the gain, so
the principle to keep the maximum booster gain is to avoid the loop back from the
outdoor antenna to the indoor antennas.
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3
1
1. Point to the tower
2. Antennas back to back
3. Three wall barriers
1. Not pointing
to the tower
1. Point to the tower
2. Antennas back to back
3. Two wall Barriers
1. Point to the tower
2. Antennas back to back
3. No barriers, make sure
vertical distance enough
1. Two antennas facing the same direction
2. Vertical distance might not be enough
Perfect
Super
Acceptable
Bad
Bad

These are instructions that will allow users to install a Barsguard cell phone
booster using the LCD Display.
Following LED status indicators and control buttons on the booster .
UL
dB
64
68
68
ALC
63 DL
dB
63
64
68
68
Power
dBm
10
10
10
10
Band
LTE700
Cell800
PCS1900
AWS2100
ISO OFF
Alarm
Power
ISO
DEC - SET INC +
Band: Shows the working frequency
bands the booster is operating on
DL Output Power: Indicates
the amount of DL output
power for all frequency
bands
Alarm LED: Indicates RF
power Status from tower
Power LED: Indicates
On/Off Status
ISO LED: Indicates
Oscillation Status
(Please refer to trouble
shooting section details
about LED status indicators)
UL/DL: Real-time uplink/downlink gain(dB)
ISO LCD Indicator: Indicates
Loopback Status
Automatic Level Control LCD
Indicator: Indicates ALC Status
OFF LCD Indicator: Indicates Band
On/Off Status
(Please refer to trouble shooting
section details about
LCD status indicators)
Notes about LCD Display
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Alarm LED
Power LED
ISO LED
LED STATUA
Below full output power
Full output power
Output power is too high
Booster will automatically shut off due to
SLOW FLASHING GREEN
GREEN
QUICK FLASHING GREEN
QUICK FLASHING RED
GREEN
OFF
GREEN
SLOW FLASHING GREEN
QUICK FLASHING GREEN
QUICK FLASHING RED
Normal
Slight loopback or self-oscillation
Deep loopback or self-oscillation
Booster is automatically shutting off
Normal
DC Power Problem
INDICATION
excessive DL signal from tower
Manual Gain Control: Used to
optimize booster by adjusting
UL/DL gains.Please do NOT
change the setting unless with
professional guidance.

Bands contained in the Gauges
Gauge Band Uplink Downlink
LTE700
CELL800
PCS1900
AWS2100 4 1710-1755MHz 2110-2155MHz
12/17 698-716MHz 728-746MHz
13 776-787MHz 746-757MHz
5 824-849MHz 869-894MHz
25/2 1850-1915MHz 1930-1995MHz
Please focus on the gauge that contains the band you are using.
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Flow chart of App Assisted Installation
Connect the power supply
to the booster
1 2 3
Download“Signal Supervisor”
and connect with booster
6 5 4
Install the outdoor antenna
Fix the booster and cables
APP Assisted Installation
Step 1: Connect the power supply to the booster
Signal Booster
Power Supply
Install the indoor antenna
Find the cell tower & Determine
the outdoor antenna’s position

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Step 2: Download Signal Supervisor APP and connect the booster
1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code
to download.
2) Register on the Signal Supervisor APP.
3) Power on the booster
* The Bluetooth/WiFi antenna is built in, there is no need to connect outdoor or indoor
antennas at this moment.
4) Click “Add Device” to register the booster into the APP. And we recommend WiFi
connection because the Bluetooth connection can’t go beyond 30ft. Check more steps
about the App uses as below.
Download the Signal Supervisor App,
register ID and booster.
1 32 4
6 7 85
1

Remark: Due to the variety of phone models and the WiFi router types, there is a
situation, though it is rare, where the booster cannot be linked to the Signal Supervisor
app successfully. If such situation is encountered:
* You can alternatively use LCD signal meter to assist your installation. And Bluetooth/Wi-
Fi disconnection won’t influence the booster working status at all.
* Or please use another cell phone or change a WiFi router if you insist an app assisted
installation.
Please contact our tech support if you have difficulties in installation, and we will provide
the best solution for you.
Bands contained in the Gauges
Gauge Band Uplink Downlink
LTE700
CELL800
PCS1900
AWS2100 4 1710-1755MHz 2110-2155MHz
12/17 698-716MHz 728-746MHz
13 776-787MHz 746-757MHz
5 824-849MHz 869-894MHz
25/2 1850-1915MHz 1930-1995MHz
Please focus on the gauge that contains the band you are using.
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Step 3: Seek best outside signal and install outdoor antenna
3.1 Find the band you are using
For Android
Download NetWork Cell Info Lite in the Google store and open it.
It can be seen from the example picture that the frequency band is band 13.
(According to the form before, you need to pay attention to Gauge LTE700)
Then click MAP. You can see your phone connecting to a tower, and you can try aiming your
outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to
find the tower
Note: Please take screenshots at this stage.
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(1)Dial *3001#12345#*
(2)Follow the instructions, take the screenshot as required.
(1) Enter cellmapper.net
(2) Choose your own carrier and band here.
For ios
3.2 Find the cell tower
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AT&T AT&T

Note: If you need help finding the tower, please contact our tech support
and provide your carrier, band and screenshots taken in the last steps.
(4) After the map jumps to the location, you can scroll the mouse pulley
and zoom it out, then you will see the tower near the location.
It would be better to take a screenshot of this page to guide the following
installing steps. Should you have any questions, please contact our tech support.
(3) Then enter the coordinate of where you are trying to install the signal booster, and
press Enter key.
(In fact when you open Cellmapper, the map on the right will automatically
locate your area if give the site permission to access your location.
If you found tower sites not even displayed on the map, it might because the app
intercepts the locations for security reasons.）
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