HIK VISION AX DS-PW32-H Series User manual

AX Security Control Panel
User Manual
UD11739B

Legal Informaon
User Manual
©2019 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
This Manual is subject to domesc and internaonal copyright
protecon. Hangzhou Hikvision Digital Technology Co., Ltd.
("Hikvision") reserves all rights to this manual. This manual
cannot be reproduced, changed, translated, or distributed,
parally or wholly, by any means, without the prior wrien
permission of Hikvision.
Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision marks are the
property of Hikvision and are registered trademarks or the
subject of applicaons for the same by Hikvision and/or its
aliates. Other trademarks menoned in this manual are the
properes of their respecve owners. No right of license is given
to use such trademarks without express permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THIS MANUAL. HIKVISION DOES NOT WARRANT,
GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR
RELIABILITY OF INFORMATION CONTAINED HEREIN. YOUR USE OF
THIS MANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE
WHOLLY AT YOUR OWN RISK AND RESPONSIBILITY.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE
OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION
SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING
FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND
THE APPLICABLE LAW, THE LATER PREVAILS.
i

Symbol Convenons
The symbols that may be found in this document are dened as
follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided,
will or could result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if
not avoided, could result in equipment damage, data
loss, performance degradaon, or unexpected
results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
ii

Regulatory Informaon
EN 50131-1:2009+A2:2017
EN 50131-3:2009
EN 50131-6:2017
EN 50131-5-3:2017
Security Grade: 2
Environmental Class: II
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and
comply therefore with the applicable
harmonized European standards listed under
the EMC Direcve 2014/30/EU, RE Direcve
2014/53/EU,the RoHS Direcve 2011/65/EU
2012/19/EU (WEEE direcve): Products marked
with this symbol cannot be disposed of as
unsorted municipal waste in the European
Union. For proper recycling, return this product
to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at
designated collecon points. For more
informaon see: www.recyclethis.info
2006/66/EC (baery direcve): This product
contains a baery that cannot be disposed of as
unsorted municipal waste in the European
Union. See the product documentaon for
specic baery informaon. The baery is
marked with this symbol, which may include
leering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the
baery to your supplier or to a designated
collecon point. For more informaon
see:www.recyclethis.info
iii

Contents
1 Installaon Guide ..................................................... 1
1.1 Overview ............................................................... 1
1.1.1 System Descripon ...................................... 1
1.1.2 Specicaon ................................................ 1
1.2 Appearance ........................................................... 2
1.3 Connecon ............................................................ 4
1.4 Installaon ............................................................ 6
1.5 Acvaon .............................................................. 7
1.5.1 Acvate Device via Web Browser ................ 7
1.5.2 Acvate Device via iVMS-4200 .................... 8
1.5.3 Acvate via SADP ......................................... 9
1.6 Conguraon ...................................................... 10
1.6.1 Use the Client Soware ............................. 10
1.6.2 Use the Web Client .................................... 10
1.6.3 Conguraon via Mobile Client ................. 32
1.7 Input Types ......................................................... 38
1.8 Output Types ...................................................... 41
1.9 Event Types ......................................................... 42
1.10 Access Levels ..................................................... 43
1.11 SIA and CID Code .............................................. 45
2 User Guide .............................................................. 49
2.1 System Descripon ............................................. 49
2.2 Operaons .......................................................... 50
2.2.1 Arming ....................................................... 50
2.2.2 Disarming ................................................... 51
2.2.3 Use the Keyfob ........................................... 51
2.2.4 Use the Card .............................................. 52
2.2.5 Use Mobile Client ...................................... 53
iv

2.2.6 Use the Client Soware ............................. 61
2.2.7 Use the Web Client .................................... 62
2.3 Conguraon ...................................................... 66
2.3.1 Acvaon ................................................... 66
2.3.2 Network Sengs ....................................... 68
2.3.3 Alarm Sengs ............................................ 72
2.3.4 Video Management ................................... 79
2.3.5 System Sengs .......................................... 81
A. Trouble Shoong ................................................... 84
A.1 Communicaon Fault ......................................... 84
A.1.1 IP Conict .................................................. 84
A.1.2 Web Page is Not Accessible ....................... 84
A.1.3 Hik-Connect is Oine ................................ 84
A.1.4 Network Camera Drops o Frequently ..... 84
A.1.5 Failed to Add Device on APP ..................... 84
A.1.6 Alarm Informaon is Not Reported to APP/
4200/Alarm Center ............................................. 84
A.2 Mutual Exclusion of Funcons ............................ 85
A.2.1 Unable to Enter Registraon Mode ........... 85
A.2.2 Unable to Enter RF Signal Query Mode ..... 85
A.3 Zone Fault ........................................................... 85
A.3.1 Zone is Oine ........................................... 85
A.3.2 Zone Tamper-proof .................................... 85
A.3.3 Zone Triggered/Fault ................................. 85
A.4 Problems While Arming ...................................... 85
A.4.1 Failure in Arming (When the Arming Process
is Not Started) ..................................................... 85
A.5 Operaonal Failure ............................................. 85
A.5.1 Failed to Enter the Test Mode ................... 85
A.5.2 The Alarm Clearing Operaon on the Panel
Does Not Produce the Alarm Clearing Report .... 86
v

A.6 Mail Delivery Failure ........................................... 86
A.6.1 Failed to Send Test Mail ............................. 86
A.6.2 Failed to Send Mail during Use .................. 86
A.6.3 Failed to Send Mails to Gmail .................... 86
A.6.4 Failed to Send Mails to QQ or Foxmail ...... 86
A.6.5 Failed to Send Mails to Yahoo ................... 86
A.6.6 Mail Conguraon ..................................... 87
vi

1 Installaon Guide
1.1 Overview
1.1.1 System Descripon
AX wireless security control panel, containing 32 wireless zones,
supports Wi-Fi, TCP/IP, and 3G/4G communicaon methods. It
also supports ISAPI, Hik-Connect, DC09, and NAL2300, which is
applicable to the scenarios of market, store, house, factory,
warehouse, oce, etc.
•TCP/IP, Wi-Fi, and 3G/4G network
•Connects up to 32 wireless zones, 32 wireless outputs, 8
wireless keyfobs, 4 relays, 2 repeaters, and 2 sirens
•Supports up to 13 network users, including 1 installer, 1
administrator, 1 manufacturer, and 10 normal users
•Supports doorbell funcon: The detector rings like a doorbell
when it is triggered in disarming status
•Voice prompt
•Wi-Fi sengs in AP mode
•Conguraon via Web client or mobile client
•Pushes alarm nocaon via messages or phone calls
Note
Only device containing 3G/4G communicaon method
supports this funcon
•Views live videos and sends emails of alarm linked videos via
mobile client
•Uploads reports to alarm center
•Long distance two-way communicaon with AES-128
encrypon
•Supports LED indicator to indicates system status
•4520 mAh lithium backup baery, supports up to 12 h power
supply
•SIA-Contact ID protocol compable
Note
To compliant the EN requirement, the system will only record
the same log and CID report 3 mes connuously.
1.1.2 Specicaon
DS-PW32-H(R)(S)(G)
Wireless Device
Connecon
Alarm Input 32
Alarm Output 32
Siren 2
Keyfob 8
Paron 1
1

DS-PW32-H(R)(S)(G)
Interacon Audio Output 1, 1.5W
RF
RF Frequency
433/868MHz
(depends on the
model)
RF Modulaon 2GFSK
RF Distance 800m (Open Area)
Wired Network Ethernet 10M/100M Self-
adapve
Cellular Network GPRS, 3/4G
Supports reporng
push-nocaon to
ARC & Cloud, text
nocaon via SMS,
and audio nocaon
via phone call
Wi-Fi
Standard 802.11b/g/n
Encrypon Supported
Channel 2.4 G
Applicaon & Protocol
Applicaon iVMS-4200, and
mobile APP
Protocol SIA - Contact ID
User
IC Card 12
User
13 (1 installer, 1
administrator, 1
manufacturer, and 10
general users)
Others
Power 5 VDC，10 W
Consumpon (without
HDD) < 5.6 W
Operaon
Temperature –10 °C to 55 °C
Operaon Humidity 10% to 90%
Shell Material PC+ABS
Dimension(WxHxD) 155 × 155 × 35mm
Baery Power Supply 12 H
1.2 Appearance
Front Panel
2

Figure 1-1 Front Panel
Table 1-1 Front Panel Descripon
No
.
Indicator
Name Descripon
1 AC Power Solid Green: Power on
O: Power o
2 Fault
Solid Orange: System disarmed
O: System armed
Note
You can set to indicate fault when
arming * in the web client.
*Not compliant the EN
requirement.
3 Link
Solid Green: The panel is bound to
Hik-connect account
O: The panel is not bound to Hik-
connect account
4 Arm/Disarm
Solid Blue for 5 s: Armed
Note
You can set the arming indicator
connuously on* when armed in
the web client.
*Not compliant the EN
requirement.
O: Disarmed
5 Alarm
Flashing Red: Alarm Occurred
Solid Red: Device Tampered
O: No Alarm
Component and Interface
Remove the rear cover, and some of the components and
interfaces are on the rear panel.
3