HIK VISION DS-K5604A-3XF/V User manual

Face Recognition Terminal
Quick Start Guide
UD19290B-A
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates (hereinaer
referred to as “Hikvision”), and it cannot be reproduced, changed, translated, or distributed, parally or
wholly, by any means, without the prior wrien permission of Hikvision. Unless otherwise expressly stated
herein, Hikvision does not make any warranes, guarantees or representaons, express or implied,
regarding to the Manual, any informaon contained herein.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and all other
informaon hereinaer are for descripon and explanaon only. The informaon contained in the Manual is
subject to change, without noce, due to firmware updates or other reasons. Please find the latest version
of this Manual at the Hikvision website (hps://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporng the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properes of Hikvision in various
jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND
ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE
PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND
HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER
INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE
RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF
THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS,
OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS
DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY
ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and processed. To protect data, the
development of Hikvision devices incorporates privacy by design principles. For example, for device with
facial recognion features, biometrics data is stored in your device with encrypon method; for fingerprint
device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the
applicable data protecon laws and regulaons, including without limitaon, conducng security controls to
safeguard personal data, such as, implemenng reasonable administrave and physical security controls,
conduct periodic reviews and assessments of the effecveness of your security controls.
Scan the QR code to get the user manual for detailed informaon.
Note that mobile data charges may apply if Wi-Fi is unavailable.
Use only power supplies listed in the user instrucons:
Model Manufacturer Standard
C2000IC12.0-24P-DE
C2000IC12.0-24P-GB
MOSO Power Supply Technology Co., Ltd. CEE
MOSO Power Supply Technology Co., Ltd. BS
ADS-24S-12 1224GPG Shenzhen Honor Electronic Co., Ltd. CEE
GroundBottom Cover
Bracket
Bottom Screw
M6×65 Expension Bolt
1
23
Before you start: Make sure the ground surface has drilled
holes for device installation.
Steps:
1. Remove the two bottom screws (2-SC-KM3×5B-JMF) on
both sides of the bottom cover. And remove the bottom
cover.
2. Align the device with the drilled holes on the ground and
insert 3 supplied expension bolts (M6×65). Make sure the
expension bolts are higher than the ground.
3. Secure the expension bolts with nuts。
4. Install the bottom cover back on the device with 2 bottom
screws.
The actual device
appearance varies
according to
different models.
The device should be installed on the concrete surface or other
non-flammable surfaces.
The device supports plug & play. You can put the device on the
ground and start operation after powering on.
2Installation
The figures are for reference only.
The Wiegand terminal here is a Wiegand input terminal. You should set
the device’s Wiegand direction to “Input”. If you should connect to
an access controller, you should set the Wiegand direction to “Output”.
For details, see the user manual.
The power supply should be 12 VDC/2 A.
IN2 Yellow/Orange
Yellow/Blue
Yellow/Purple
Purple
Grey
Orange
Brown
White
Green
Yellow/Brown Power
Yellow/Red
(NC)
(NO)
Yellow/Black Alarm Input Device
Alarm Output Device
Alarm Output Device
A3
A1
A2
A4
A5
A6
B1
B2
B3
B4
B5
B6
WG_OK
WG_ERR
BUZZER
12 V
Power Supply
Wiegand
Card Reader
Wiegand
Alarm Input
Alarm Output
Tag 2
Tag 4
Tag 2Tag 4
RS-485 Network Interface Debugging Port (For Debuggin Only) Door Lock Interface Wiegand Alarm Input/Output Power Input USB Interface
Device The wiring diagram of tag 2 and 4 on the left is shown below:
Installaon Environment:
If installing the device indoors, the device should be at least 2 meters
away from the light, and at least 3 meters away from the window.
Make sure the environment illuminaon is more than 100 Lux.
Indoor and windless environment use only
Direct Sunlight
Direct Sunlight
through Window
Indirect Sunlight
through Window
Backlight
10Lux ＞1200Lux100~850Lux
3m
2m
Close to Light
1Appearance
3.1
Device Wiring (Normal)
165 mm
1398.95 mm
172 mm
250.71 mm
46 mm
144.71 mm
37 mm
185.91 mm
1347.28 mm
Touch Screen
IR Light IR Light
Camera
White Light
Thermographic
Module
69.96 mm

The secure door control unit should connect to an external power supply separately. The suggested external power supply is 12 V, 0.5 A.
Positions When Collecting/
Comparing Face Picture
(Recommended Distance: 0.5m)
Tips When Collecting/
Comparing Face Picture
Expression
Posture
Size
0.5m
Too High
Too Low
Too Close Too Far
0.5 m
Make sure your face is in the middle of the collecng window.
Correct Tilt RaiseSide Bow
0.5m 0.5m
Correct Too Close Too Far
Recommended:
Use other authencaon methods if the device if affected by the
light or other items.
Keep your expression naturally when collecng or
comparing face pictures, just like the expression in the
picture on the right.
In order to get a good quality and accurate face picture, posion your
face looking at the camera when collecng or comparing face pictures.
Do not wear hat, sunglasses, or other accessories that
can affect the facial recognion funcon.
Do not make your hair cover your eyes, ears, etc. and
heavy makeup is not allowed.
Power on and wire the network cable aer installaon. You should acvate the device before the first login.
If the device is not acvated yet, it will enter the Acvate Device page aer powering on.
Steps:
1. Create a password and confirm the password.
2. Tap Acvate to acvate the device.
For other acvaon methods, see the device user manual.
Sensor Input
Power Input
SENSOR
BUTTON
B1
B2
B3
B4
Green/Brown Door Contact
Black
Green/Black
Black
Lock Output
NC C1
C2
C3
COM
(NC)
Power
(NO)
(COM)
White/Purple
White/Black
White/Red
Exit Button
Face Recognition Terminal
NO
COM
NC
NO
COM
NC
Electric
Dropbolt
Electric
Strike
Secure Door Control Unit
Red
Black
Exit Button
RS-485 B1
B2
B3 Red/Black
Yellow
Blue
Secure Door
Control Unit
Wiring Terminal
3.2 Device Wiring (With Secure Door Control Unit) 4Activation
5
Temperature Measurement Settings
5
5
6Add Face Picture
STRONG PASSWORD RECOMMENDED–
We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters,
including upper case leers, lower case leers, numbers, and special characters) in order to increase the
security of your product. And we recommend you reset your password regularly, especially in the high security
system, reseng the password monthly or weekly can beer protect your product.
Biometric recognion products are not 100% applicable
to an-spoofing environments. If you require a higher
security level, use mulple authencaon modes.
1 Hold the screen surface and verify the identy to enter the
main page.
2. Enter the User Management page, tap + to enter the Add User
page.
3. Set the user parameters according to actual needs.
4. Tap Face and collect the face informaon according to the
instrucons.
You can view the captured picture on the screen. Make sure the
face picture is in good quality and size.
For details about the ps and posions when collecng or
comparing the face picture, see the contents on the right.
5. If the picture is in good condion, tap the save icon.
Or tap the try again icon to take another face picture.
6. Tap the save icon save the sengs.
Go back to the inial page to start authencaon.
For other authencaon methods, see the device user manual.
Regulatory Information
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the RE Direcve 2014/53/EU, the EMC Direcve 2014/30/EU, the
RoHS Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points. For
more informaon see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specific baery informaon. The baery is marked
with this symbol, which may include leering to indicate cadmium (Cd), lead
(Pb), or mercury (Hg). For proper recycling, return the baery to your supplier
or to a designated collecon point. For more informaon see: www.recycle-
this.info
FCC Conditions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
FCC Information
Please take aenon that changes or modificaon not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular installaon. If this
equipment does cause harmful interference to radio or television recepon, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Warnings
All the electronic operaon should be strictly compliance with the electrical safety
regulaons, fire prevenon regulaons and other related regulaons in your local region.
Please use the power adapter, which is provided by normal company. The power
consumpon cannot be less than the required value.
Do not connect several devices to one power adapter as adapter overload may cause
over-heat or fire hazard.
Please make sure that the power has been disconnected before you wire, install or
dismantle the device.
When the product is installed on wall or ceiling, the device shall be firmly fixed.
If smoke, odors or noise rise from the device, turn off the power at once and unplug the
power cable, and then please contact the service center.
If the product does not work properly, please contact your dealer or the nearest service
center. Never aempt to disassemble the device yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)
Cauons
Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or
places subject to shock (ignorance can cause equipment damage).
Do not place the device in extremely hot (refer to the specificaon of the device for the
detailed operang temperature), cold, dusty or damp locaons, and do not expose it to
high electromagnec radiaon.
The device cover for indoor use shall be kept from rain and moisture.
Exposing the equipment to direct sun light, low venlaon or heat source such as heater
or radiator is forbidden (ignorance can cause fire danger).
Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfuncon however), and affecng the endurance of sensor at
the same me.
Please use the provided glove when open up the device cover, avoid direct contact with
the device cover, because the acidic sweat of the fingers may erode the surface coang of
the device cover.
Please use a so and dry cloth when clean inside and outside surfaces of the device
cover, do not use alkaline detergents.
Please keep all wrappers aer unpack them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportaon without the original wrapper may result in damage on the device and lead
to addional costs.
Risk of explosion if the baery is replaced by an incorrect type
Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
This equipment is not suitable for use in locaons where children are likely to be
present.
Do not dispose of the baery into fire or a hot oven, or mechanically crush or cut the
baery, which may result in an explosion.
Do not leave the baery in an extremely high temperature surrounding environment,
which may result in an explosion or the leakage of flammable liquid or gas.
Do not subject the baery to extremely low air pressure, which may result in an
explosion or the leakage of flammable liquid or gas.
Dispose of used baeries according to the instrucons
Indoor use. When installing the device indoors, the device should be at least 2 meters
away from the light, and at least 3 meters away from the window or the door.
Safety Instruction
These instrucons are intended to ensure that user can use the product correctly to
avoid danger or property loss.
The precauon measure is divided into Warnings and Cauons:
Warnings: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
1 Hold the screen surface and verify the identy to enter the main page.
2. Tap “Temperature” to enter the Temperature Sengs page. Configure the parameters.
Enable Temperature Detecon:
When enabling the funcon, the device will authencate the permissions and at the same me
take the tempearture. When disabling the device, the device will authencate the permissions
only.
Over-Temperature Alarm Threshold:
Edit the threshold according to actual situaon. If the detected temperature is higher than the
configured one, an alarm will be triggered. By default, the value is 37.3°。
Door Not Open When Detecng Abnormal Termperature:
When Enabling the funcon, the door will not open when the detected temperature is higher than
the configured temperature threshold. By default, the temperature is enabled.
Temperature Measurement Only:
When enabling the funcon, the device will not authencate the permissions, but only take the
temperature. When disabling the funcon, the device will authencate the permsissions and at
the same me take the temperature.
Measurement Area Calibraon/Measurement Area Sengs
Configure the temperature measurement area and the correcon parameters.
Black Body Sengs:
When enabling the funcon, you can configure the black body’s parameters, including the
distance, temperature, and emissivity.