Honeywell Home Touchscreen 6290W User manual

6
62 29 90 0W W T To ou uc ch hs sc cr re ee en n
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Ho om me e S Se ec cu ur ri it ty y S Sy ys st te em m
U
Us se er r G Gu ui id de e
800-24917A 4/19 Rev. A

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ABOUT THE SYSTEM ...............................................................................................................................................................................1
Introduction..........................................................................................................................................................................................1
System Interface .......................................................................................................................................................................... 1
Navigating through the 6290W Touchscreen ............................................................................................................................... 1
About Your Home/Security Screen............................................................................................................................................... 2
System Information ...................................................................................................................................................................... 2
Multimedia Application..................................................................................................................................................................2
System Troubles .......................................................................................................................................................................... 4
User Codes .................................................................................................................................................................................. 5
Extended Functionality ................................................................................................................................................................. 5
LED Operation..............................................................................................................................................................................5
Safe Mode .................................................................................................................................................................................... 5
SECURITY .................................................................................................................................................................................................6
Introduction to Security System Operation ..........................................................................................................................................6
How to Arm the System................................................................................................................................................................ 7
How to Access Panel Configuration ............................................................................................................................................. 7
How to Display Faults................................................................................................................................................................... 8
How to Bypass Zones .................................................................................................................................................................. 8
How to Clear Bypassed Zones .....................................................................................................................................................9
How to Disarm the System .........................................................................................................................................................10
To disarm Multi-Partitions do the following: ................................................................................................................................10
How to Check the Status of Other Partitions ..............................................................................................................................11
Fire and Carbon Monoxide Alarm Operation ..............................................................................................................................11
In Case of Fire Alarm ................................................................................................................................................................. 12
Silencing and Clearing a Fire/Carbon Monoxide Alarm.............................................................................................................. 12

Table of Contents
ii
More Choices ....................................................................................................................................................................................13
How to Clear/Hide a Control Panel Message .............................................................................................................................13
Advanced System Features ....................................................................................................................................................... 13
Console Emulation Mode ...........................................................................................................................................................13
How to View the Event Log ........................................................................................................................................................14
How to Send Emergency Messages ..........................................................................................................................................15
Operation Modes........................................................................................................................................................................ 15
SETUP......................................................................................................................................................................................................16
Brightness and Volume Control..................................................................................................................................................16
Disp & Audio Setup ...........................................................................................................................................................................16
Operating Modes........................................................................................................................................................................ 16
Adjust the Screen Timeouts .......................................................................................................................................................17
Clean Screen.............................................................................................................................................................................. 17
Routine Care .............................................................................................................................................................................. 17
MULTIMEDIA ...........................................................................................................................................................................................18
Video Setup .......................................................................................................................................................................................18
Picture Setup .....................................................................................................................................................................................18
USER SETUP...........................................................................................................................................................................................19
Authority Levels..........................................................................................................................................................................19
How to Add a User ..................................................................................................................................................................... 20
How to Add an Existing User to a Second Keypad.....................................................................................................................20
How to Delete a User ................................................................................................................................................................. 20
How to Edit a User ..................................................................................................................................................................... 20
Safe Mode .................................................................................................................................................................................. 21

Table of Contents
iii
Time/Date Setup................................................................................................................................................................................22
Setting Daylight Savings Time.................................................................................................................................................... 22
Setting Current Time and Date................................................................................................................................................... 22
SYSTEM SETUP......................................................................................................................................................................................23
Advanced Setup .........................................................................................................................................................................23
Touchscreen Reset .................................................................................................................................................................... 23
Press the reset button on the screen to start the reset function. ................................................................................................23

iv

1
About the System
Introduction
Congratulations on your ownership of a 6290W Touchscreen Home Security System.With clear, simple controls on a Touchscreen
interface, the 6290W Touchscreen is both easy to learn and easy to use.
System Interface
Equipped with web-hosting capability, the 6290W Touchscreen can be retrofitted into home electronics devices and systems without
interference from common household wireless electronics.
Features
The 6290W Touchscreen is used for quick and easy security system operation of the home environment.
In addition, this system offers you burglary protection and may provide fire, carbon monoxide and emergency protection. To realize the full
potential of the system, it is important that you feel comfortable operating it.
Your system may consist of one or more of the following:
•6290W Touchscreen (white housing)
•One or more other touchpads for system control
•Various sensors for perimeter and interior burglary protection, plus a selected number of strategically placed smoke, carbon
monoxide or combustion detectors
•Lighting/output devices.
The system uses microcomputer technology to monitor all zones, and provides appropriate information for display on the touchscreen
and/or other touchscreens used with the system. Your system may also have been programmed to automatically transmit alarm or status
messages over the phone lines or wirelessly over GSM to a central alarm monitoring station.
Navigating through the 6290W Touchscreen
Navigation through the 6290W Touchscreen typically begins from the Home/Security screen. This is the main default screen (starting
screen) and is the first screen you see when you power up and initialize the keypad. It is from this screen that you select from the main
menu. Once you have made your selection, you can navigate through various sub-menus by selecting graphical icons to perform the
function you desire.

About the System (cont'd)
2
About Your Home/Security Screen
Your Home/Security screen is the gateway to your System. From this screen you can:
•control your security system
•control your multi-media applications such as video and pictures
Your Home/Security screen is displayed most of the time and can be customized via
the Multimedia application.
System Information
To view the latest Software Version installed and the Interface name, on your system, select the Setup → System Info icons.
Multimedia Application
The Picture / Video features allow you to display personal photos (in a slide show format), and view video files via an external Micro
(SD/SDHC) memory card (not supplied).
In everyday handling, memory cards can become susceptible to malfunction and/or failure due to electrostatic discharges and the
information on the card may be lost. In some extreme cases, the keypad may need to be reset.
NOTE: Micro SD card max size is 64GB and must be FAT32, SDXC format. Recommended is Kingston or Samsung.
NOTE:Honeywell Home is not responsible for any loss of personal information (files, videos, photos, etc.)
The background and icons shown on the Home/Security screen in this manual are for example only. Your system installer
may have changed the actual background and icons shown on your Home/Security screen.
Memory Card Insertion
Insert a media (Micro SD/SDHC) memory card, as shown.
FAT32 formatting file supported.
Tips for proper memory card handling:
•Avoid touching the contacts on the card
•Quit the slide show/video application before removing the memory card.
Supported formats:
Image formats: .jpg, .bmp, .png, .jpeg.
Video playback formats: .avi, .ts, .mpg, .mp4, .mov, .mkv, .flv.

About the System (cont'd)
3
Navigation Icon Descriptions
To aid in the navigation of the 6290W Touchscreen, a set of user-friendly icons has been provided. The appearance and function of
these icons are described below.
ICON ICON TITLE / FUNCTION ICON ICON TITLE / FUNCTION
Home - Returns you to the Home/Security
screen.
Authorized Code - Enter 4-digit authorized code.
Security - Arm the system and access the three
arming modes.
Multimedia - Accesses Videos and Images.
Panic - Displays Emergency functions (as
programmed by the installer).
Note: This icon is displayed and active on all
screens except while in the Clean Screen mode,
and from the Video screens.
Keypad Reset – Select to reset the Touchscreen.
Setup - Accesses setup screens for System Info,
System Setup, System WIFI, Display and Audio
Setup and Brightness / Volume.
Adjusts screen brightness and volume.
Apply – Select to accept changes.
More Choices - Allows access to Event Logs,
Console Mode and Show Zones
WIFI -Accesses WIFI options screen. Used to
connect to WIFI networks (if installed and
programmed by your installers). NOTE:
Supports the 2.4GHz and 5GHz frequencies.
Disp & Audio Setup– Accesses Operating Modes,
Backlight, Homepage and Slideshow options.
Control Panel Message - Alerts user to a control
panel message.
Voice Status Sounder – Allows user to hear system
status.

About the System (cont'd)
4
System Troubles
The Security screen also displays an Icon(s) if a system trouble(s) occurs. If a Trouble Icon is shown, contact your alarm company. The
following Icons may be shown as applicable to your system:
ICON
FUNCTION
AC Loss – The system is not receiving AC power.
Bell Failure – The system bell or siren has a problem. Note: This Icon displays when interfacing with residential panels only.
Expander Failure – The system has a failure in an expansion module.
Low Battery – The system battery, that powers the system during an AC power loss, is low.
LRR Supervision Failure – The Communication Device used to communicate with the central station has a supervision failure.
Max Attempts Exceeded – The system has exceeded the maximum attempts to communicate with the Central Station.
Pager Failure – The system cannot communicate with an assigned pager.
Telco-1 Cut – The system is not able to communicate with the central monitoring station over the primary phone line.
Telco-2 Cut – The system is not able to communicate with the central monitoring station over the secondary phone line.
Wireless Failure – The system is not able to communicate with its wireless devices.

About the System (cont'd)
5
User Codes
Each user must be assigned a name with a corresponding 4-digit user code in order to gain access to authorized features and
functions. Users for the system are programmed in a central user setup location that provides the specific questions for authorization
level, partition assignment, and RF zone assignment.
Extended Functionality
Extended functions are advanced functions that can be accessed through a standard alpha keypad or through the console emulation
mode on the 6290W Touchscreen. Refer to the Control Panel User Guide for these features.
LED Operation
The 6290W Touchscreen has three LEDs as follows:
To reset the Touchscreen, press and hold the side Power Button for 3 seconds and then select the reset button on the screen to
start the reset function. The Touchscreen can also be reset by pressing and holding the reset button for approximately15 seconds until
the touchscreen resets automatically.
Safe Mode
The touchscreen contains a Safe Mode of operation. In the rare event that it cannot successfully communicate in its graphic mode with
the control panel, the Safe Mode is a backup mode that ensures that you can communicate with your system. Refer to the Safe Mode
section for further information.

6
Security
Introduction to Security System Operation
You can arm the system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming
modes and the results of each.
FEATURES FOR EACH ARMING MODE
Arming
Mode
FUNCTION
Exit
Delay
Entry
Delay
Perimeter
Armed
Interior
Armed
AWAY
Select to arm when no one is staying on the
premises. When armed in AWAY, the
system sounds an alarm if a protected door
or window is opened, or if any movement is
detected inside the premises.
Yes Yes Yes Yes
STAY
Select to arm when you are staying home,
but might expect someone to use the
entrance door later.
When armed in STAY, the system sounds
an alarm if a protected door or window is
opened, but you may otherwise move freely
throughout the premises.
Yes Yes Yes No
NIGHT
Select to arm when you are staying home
and do not expect anyone to use the
entrance door. Your installer may have
configured NIGHT Mode differently; have
the installer describe the actual settings of
this mode.
Yes Yes (set for Away or
Stay Mode)
No (set for Instant or
Maximum Mode)
Yes
Yes (set for Away or
Maximum Mode)
No (set for Stay or
Instant Mode)
See Night Mode note below
Note: Night Mode (on Residential Panels Only) arms all perimeter zones plus all zones listed in Zone List 5.
Important: On Commercial systems, “Away Auto Stay” mode is shown as “Away” mode (with all zones monitored). However, some
interior zones may not be armed.
Note: The Voice Status Sounder Icon ( ) indicates the Voice feature. Select the Voice Status Sounder Icon to hear system status.
Wait 3 seconds and select again to hear Zone Faults or Trouble conditions. Voice status will annunciate even if Voice mode and Chime
mode are disabled. Note that the Voice feature must be enabled (by the installer) for this icon to function correctly during an alarm
condition.
Note:There is a communicator delay of 30 seconds. This delay will prevent a report to the central station if the control panel is
disarmed within 30 seconds after an intrusion alarm is triggered. This delay can be removed, or it can be increased up to 45 seconds at
the option of the user by consulting with the installer. Note that emergency, carbon monoxide, and fire-type alarms are normally
reported without delay.

Security (cont'd)
7
How to Arm the System
Arming the system in any mode is performed in the same way, as described below.
Note: Close all perimeter windows and doors before arming.
Arm the system as follows:
ICON
ACTION
NOTES
1. From the Home/Security screen, select the
Security icon.
2. Select the arming button.
-a text message appears stating which zones
are arming and whether or not there is an entry
delay
-the screen changes to display the remaining
exit delay time, and
-the exit delay time continues to count down to
one.
Note: If Quick Arm is Not enabled in your system, a message to enter your
User Code is received.
When the system is armed for Stay, Night Stay and Instant mode, the
touchscreen beeps 3 times.
When the system is armed for Away and Maximum mode, you will
hear steady beeps then rapid beeping during the last 10 seconds of
Exit Delay.
When exit delay time expires, the screen automatically changes to indicate
the system is "Armed".
Note:For CP-01 installations, Maximum Mode cannot be used.
UL
For UL installations, the maximum time delay setting that can be used with this keypad is 15 seconds.
How to Access Panel Configuration
To view the panel configuration:
ICON
ACTION
NOTES
1. Select the Setup →System Setup →CS
Setup icons.
2. Enter a user code and select Panel
Config.
The Panel Configuration screen appears
displaying; Panel Hardware, Panel Version,
No. of Zones, No. of Partitions, Home
Partition, Cal Support, and Sequence NO
information.
Select to return to the previous screen.
Select to clear the Touchscreen and reload panel configuration
information.

Security (cont'd)
8
How to Display Faults
The Display Faults function is used when you see a “Not Ready Fault” message and want to determine where the fault is and what type
of fault it is. To display faults do the following:
ICON
ACTION
NOTES
1. Select the following icons:
Security →More Choices →Show
Zones.
Select the down arrow to view faults.
The drop-down menu displays a listing of fault types. Select the fault type to
view, and a message of current status is displayed on the screen.
As applicable, take corrective action such as closing a window or door to
correct the fault.
2. If the fault cannot be corrected, you may
choose to bypass a zone by selecting the
zone and highlighting it and then selecting
the BYPASS SELECTED icon.
Distressed Zones Icons
Alarm
Troubles
Faults
Bypass
Low
Battery
All
How to Bypass Zones
The Bypass function is used when you want to arm the system with one or more zones left open. Bypassed zones are unprotected and
do not cause an alarm when violated while the system is armed.
•
Residential systems do not allow you to bypass fire, carbon monoxide or emergency zones. On commercial fire systems, a
specified user may be allowed to bypass fire, carbon monoxide and system zones if the user was enabled by your system
installer.
•
Limits apply as to how many zones can be bypassed at one time
. These limits are ten zones on residential systems and five
zones on commercial systems.

Security (cont'd)
9
To bypass zones do the following:
ICON
ACTION
NOTES
1. From the Home/Security screen, select the
SECURITY icon.
2. Select the MORE CHOICES icon.
Note: If any zones are bypassed or faulted, a Display Faults icon is also
displayed on this screen.
3. Select the SHOW ZONES icon.
While the touchscreen is requesting and receiving the zone data from the
control panel, the screen displays "Please Wait!". Then the zones, along with
their current status, are displayed.
4. Highlight the zone(s) to be bypassed and
select the BYPASS SELECTED icon.
5. Enter the 4-digit user code.
Note: If zones have already been bypassed, the top of this screen indicates
“Ready Bypass”.
The screen is displayed with the instructions "To Bypass Zones, Enter
Code
".
6. Select the Refresh Data icon. The "More Choices" screen is displayed showing the system status as Ready-
Bypass.
How to Clear Bypassed Zones
A bypassed zone is automatically unbypassed when you disarm the system. If a zone is bypassed, you can remove the bypass as
follows:
SCREEN
ACTION
NOTES
1. Select the
SHOW ZONES
icon. While the touchscreen is requesting and receiving the zone data from the
control panel, the screen displays "Please Wait!". Then the zones, along
with their current status, are displayed.
2. Select the CLEAR BYPASSES icon.
3. Enter your 4-digit user code. The "More
Choices" screen is displayed showing the
system as Ready to Arm.
Note: If the system is armed and you unbypass a zone, it disarms the
system. If zones are still faulted (not ready) the system will indicate the
status as “Not Ready Fault”.

Security (cont'd)
10
How to Disarm the System
IMPORTANT: If you return to your home or business and the main burglary sounder is on, DO NOT enter the premises, but call the
police from a nearby safe location. If you return to your home or business after an alarm has occurred and the main sounder has shut
itself off, the keypad beeps rapidly upon entering, indicating that an alarm has occurred during your absence.LEAVE IMMEDIATELY
and CONTACT THE POLICE from a nearby safe location.
The system may be disarmed using either of two methods. One method is employed when you enter the premises and the other is
when you have been in the premises with the system armed (i.e., Stay and Night arming modes).
To disarm the system when entering the premises:
The touchscreen automatically displays the Entry Delay Active screen when you enter the premises.
ICON
ACTION
NOTES
1. Enter your 4-digit user code.
The partition is disarmed and the "Arming" screen is displayed showing the
system as Ready to Arm.
Note: If you have a commercial system and a time window has been defined
for when you may disarm the system, the system does not disarm if you are
outside that time window.
To disarm the system when already in the premises:
ICON
ACTION
NOTES
1. Select the Disarm button.
2. Enter your 4-digit user code.
To disarm Multi-Partitions do the following:
ICON
ACTION
NOTES
1. From the Home/Security screen, select the
Security icon.
2. Select the Arm Multi-Partition icon.
3. Select the Disarm icon.
4. Enter your 4-digit user code.
5. Highlight the partition(s) to disarm and
select OK, or select ALL to disarm all
partitions.
All selected partitions should be disarmed, user can enter multi-partition list
to check the status of partitions.

Security (cont'd)
11
How to Check the Status of Other Partitions
This system supports between one and eight Partitions (depending on the system.) Partitioning enables a single physical alarm system
to control up to eight areas of protection (partitions) depending on the system you have purchased. Each Touchscreen is assigned a
default partition for display purposes, and shows only that partition's information.
Note: A letter “H” following the partition name or number indicates that this is the default partition for the touchscreen.
For example, if your physical site is a four-apartment housing unit, your alarm system may be configured with four partitions. Each
apartment’s zones (door, windows, smoke detectors, etc.) are assigned to separate partitions, giving each apartment independent
arming/disarming control of its own partition (area). A landlord or manager may be granted access to all partitions, so he/she can
control the entire system.
If a user is so authorized, a touchscreen or other touchscreen in one partition can be used to perform system functions in another
partition. (Note that only those partitions authorized and programmed by the installer can be accessed in this manner.)
To check the status of other partitions, perform the following:
ICON
ACTION
NOTES
1. Select the SECURITY icon.
2. Select the "Current Partition" icon (lower
edge of the screen; in this case it displays
P1 H unless changed by installer).
This screen displays the available partitions and their current status.
The current partition is shown at the top of the display (P1). To change this
assignment, select the appropriate icon (e.g., select P2 to switch control to
Partition 2).
Note: After leaving this screen when using a residential panel, the selected
partition in the touchscreen automatically reverts back to the touchscreen’s
home partition after two minutes. When using commercial panels, you must
select the touchscreen’s home partition to return to it.
Note:
A code may have access to some or all of the available partitions.
3. Enter the code authorized to access other
partition(s).
If the code is accepted, the system displays
the partitions that user has access to.
Fire and Carbon Monoxide Alarm Operation
Your fire alarm system and carbon monoxide detector (if installed) is on 24 hours a day, providing continuous protection. In the event
of an emergency, the installed smoke, heat, carbon monoxide detectors automatically send signals to your Control/Communicator,
triggering a loud interrupted sound from the touchscreen. An interrupted sound is also produced by optional exterior sounders.
EVACUATE ALL OCCUPANTS FROM THE PREMISES IMMEDIATELY. Notify your Central Station/Security Company immediately
and wait for further instructions.

Security (cont'd)
12
In Case of Fire Alarm
1. A FIRE message appears at your touchscreen and remains on until you silence the alarm.
2. Should you become aware of a fire emergency before your detectors sense the problem, go to your nearest touchscreen and
manually initiate an alarm by selecting the panic key assigned as FIRE emergency (if programmed by the installer) and hold down
for at least 2 seconds.
3. Evacuate all occupants from the premises.
4. If flames and/or smoke are present, leave the premises and notify your local Fire Department immediately.
Silencing and Clearing a Fire/Carbon Monoxide Alarm
1. Silence, acknowledge, and clear the alarm by:
a. For Residential Systems: Select “Touch here to Silence” on the display to silence the alarm.
For Commercial Systems: Enter your code. This silences and acknowledges the alarm and disarming of the system (if
armed).
b. For Residential Systems: Select the CLEAR icon followed by your code. This acknowledges the alarm and the disarming of
the system (if armed).
For Commercial Systems: Select the CLEAR icon followed by your code. The system attempts to clear the alarm from
memory. If NOT successful (i.e., smoke in the detector) the Security screen is displayed and the Display Faults icon displays a
“Not Ready Fault”.
c. Select the DISPLAY FAULTS icon on the Arming screen. The faulted fire/carbon monoxide zone is displayed.
d. Select the CLEAR icon and then enter your code. This clears the Fire Alarm/CO Alarm from the system.
2. If the touchscreen does not indicate a READY condition after the second sequence, select the DISPLAY FAULTS key on the
Arming screen to display the zone(s) that are faulted. Be sure to check that smoke detectors/carbon monoxide detectors are not
responding to smoke, heat, or gas producing objects in their vicinity. In this case, eliminate the source of heat, smoke or leak.
3. If this does not remedy the problem, there may still be smoke/gas in the detector. Clear it by fanning the detector for about 30
seconds.
4. When the problem has been corrected, clear the display by entering the DISPLAY FAULTS icon on the Arming screen, selecting
the fire or carbon monoxide zone, selecting the CLEAR icon and then entering your user code.
Note: Contact your Central Station/Security Company for servicing if you have further problems with your system.

Security (cont'd)
13
More Choices
How to Clear/Hide a Control Panel Message
The Control Panel Message icon alerts the user to a control panel message. When a Control Panel Message is displayed, the user has
two options. User can clear the Control Panel Message immediately, or minimize the window and clear it at a later time.
To Clear/Hide the Control Panel Message, do the following:
ICON
ACTION
NOTES
1. To clear; select CLEAR.
2. Enter your Authorized Code or,
3. To hide; select HIDE to clear the Control
Panel Message later.
Once your Authorized Code is accepted, the Control Panel Message is
cleared.
If the alarm is still present, select CLEAR again and then enter your
Authorized Code again.
Select the HIDE icon to address the condition later.
Advanced System Features
While most of the commonly used security functions are available from the touchscreen’s advanced user interface, there are some less
used, advanced features that can either be accessed through Console Emulation mode on the touchscreen or a standard alpha
keypad. To use features not supported by the touchscreen, refer to your Control Panel User Guide.
Console Emulation Mode
Console Emulation Mode allows you to use a touchscreen interface just as you would a regular system touchscreen. All commands
shown in Console Emulation mode can also be executed from a standard alpha keypad.
Notes:
•It is recommended that you do not use the Console Emulation Mode to enter GOTO commands. Unsatisfactory operation may result
from issuing GOTO commands in Console Emulation.
•Two icon panics (1 & *, 3 & #, and * & #) do not function in the Console Emulation Mode. The A, B, C, and D icons do function if
programmed as panic keys. Check with your system installer for details.
•Commercial systems with Alpha keypads have a feature where if you select a key for 5 seconds, you receive self-help messages
about the selected key or holding the * key for 5 seconds to provide zone descriptors. These features do not function in the keypad
as all key presses are instantaneous.

Security (cont'd)
14
How to Enter Console Emulation Mode
To access Console Emulation Mode, do the following:
ICON
ACTION
NOTES
1. From the Home/Security screen, select the
SECURITY icon.
2. Select the MORE CHOICES icon.
3. Select the CONSOLE MODE icon. Perform functions as you would from a standard alpha keypad.
How to View the Event Log
Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its
occurrence. The control panel must be programmed to record various system events in the installer programming mode.
To view the Event Log, perform the following:
ICON
ACTION
NOTES
1. From the Home/Security screen, select
Security and then the MORE CHOICES icon.
2. From the EVENT LOGS menu, select the
Events drop-down arrow to view the logged
history of events.
Note: While keypad is requesting and receiving the event log data from the
control panel, the "Event Log" screen displays "Please Wait!"
The Next>> and <<Previous icons are shown for commercial panels only
when 100 or more events are in the log. They are not shown for residential
panels.
3. Select the Partitions drop-down arrow to view
the partitions list. When All Partitions or All Events icon is selected, and more than 100
events exist, the Next>> and <<Previous icons are displayed showing the
next 100 or previous 100 events.