Honeywell Home VISTA Series User manual

ADEMCO VISTA SERIES
VISTA-21iPLTE/V21SIALTE
Security Systems
User Guide
800-25362V1A 8/19 Rev B VISTA-21iPLTE/V21SIALTE

IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at every possible point of
entry to a home or commercial premises. This would include any skylights that may
be present, and the upper windows in a multi-level building.
In addition, we recommend that radio backup be used in a security system so that
alarm signals can still be sent to the Central Monitoring Station in the event that the
telephone lines are out of order (alarm signals are normally sent over the phone
lines).
EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors have
played a key role in reducing fire deaths in the United States. With regard to the
number and placement of smoke/heat detectors, we subscribe to the
recommendations contained in the National Fire Protection Association's National
Fire Alarm Code (NFPA 72). These recommendations can be found on page 47 of
this manual.
SYSTEM COMPATIBILITY NOTICE
Your Honeywell Home security system is designed for use with devices
manufactured or approved by Resideo Technologies, Inc., through its subsidiary
Ademco Inc. (“Resideo”). Your security system is not designed for use with any
device that may be attached to your security system's keypad or other
communicating bus if Resideo has not approved such device for use with your
security system. Use of any such unauthorized device may cause damage or
compromise the performance of your security system and affect the validity of your
Resideo limited warranty. When you purchase devices that have been
manufactured or approved by Resideo, you acquire the assurance that these
devices have been thoroughly tested to ensure optimum performance when used
with your Honeywell Home security system.
About This Manual
This manual is a step-by-step guide that will acquaint you with the system's features
and benefits. It defines the components and their functions, describes their
operation, and provides clear step-by-step instructions for normal and emergency
procedures. Keep this manual in a convenient place so that you can refer to it as
necessary.

– i –
Table of Contents
System Overview ....................................................................................................................................... 1
Introduction ......................................................................................................................................... 1
System Basics .................................................................................................................................... 1
Using the Voice Message Center (if Voice Keypad is installed).......................................................... 3
About The Keypads ................................................................................................................................... 4
General Information ............................................................................................................................ 4
FIXED-WORD DISPLAY KEYPAD ..................................................................................................... 6
Functions of the Keypads........................................................................................................................... 7
Entry/Exit Delays...................................................................................................................................... 10
Entry Delay ....................................................................................................................................... 10
Exit Delay.......................................................................................................................................... 10
Exit Alarms........................................................................................................................................ 11
Checking For Open Zones....................................................................................................................... 12
Using the [∗] Key to Display and Announce System Status.............................................................. 12
Arming the System................................................................................................................................... 13
STAY Mode: Arms Perimeter Only, Entry Delay On ......................................................................... 13
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones .................................................... 13
INSTANT Mode: Arms Perimeter Only, Entry Delay Off ................................................................... 13
AWAY Mode: Arms Entire System, Entry Delay On ......................................................................... 13
MAXIMUM Mode: Arms Entire System, Entry Delay Off................................................................... 13
Arming Commands ........................................................................................................................... 14
Single Button Arming ........................................................................................................................ 15
Single Button “Step” Arming ............................................................................................................. 15
Keyswitch................................................................................................................................................. 16
Using the Keyswitch.......................................................................................................................... 16
Disarming and Silencing Alarms .............................................................................................................. 17
Using the [OFF] key.......................................................................................................................... 17
Bypassing Protection Zones .................................................................................................................... 18
Using the BYPASS Key .................................................................................................................... 18
Quick Bypass.................................................................................................................................... 19
Chime Mode............................................................................................................................................. 20
Using the Chime Mode ..................................................................................................................... 20
Using the Voice Chime ..................................................................................................................... 20
Date and Time ......................................................................................................................................... 21
Viewing the Current Date and Time.................................................................................................. 21
Setting the Date and Time ................................................................................................................ 21
Panic Keys ............................................................................................................................................... 22
Using Panic Keys.............................................................................................................................. 22
Macro Key Programming & Usage........................................................................................................... 23
About Macro Keys ............................................................................................................................ 23
Example of Macro Programming ...................................................................................................... 24

– ii –
Using a Programmed Macro Key...................................................................................................... 24
Using Device Commands......................................................................................................................... 25
About Device Commands ................................................................................................................. 25
Paging Feature ........................................................................................................................................ 26
About Automatic Paging ................................................................................................................... 26
About Manual Paging........................................................................................................................ 27
Latch Key Paging.............................................................................................................................. 27
Security Codes & Authority Levels........................................................................................................... 28
About Security Codes ....................................................................................................................... 28
Authority Level Definitions ................................................................................................................ 28
How to Assign Security Codes and Attributes................................................................................... 29
Accessing Other Partitions....................................................................................................................... 30
About Accessing Partitions ............................................................................................................... 30
Using the GoTo Command ............................................................................................................... 31
Multi-Partition Arming........................................................................................................................ 31
Common Zone Operation ................................................................................................................. 32
Scheduling ............................................................................................................................................... 33
About Scheduling.............................................................................................................................. 33
Creating Schedules Alpha Displays:............................................................................................. 33
Event Logging Procedures....................................................................................................................... 35
About Event Logging......................................................................................................................... 35
Viewing the Event Log ...................................................................................................................... 35
Understanding the Type of Event Displayed..................................................................................... 35
Testing the System .................................................................................................................................. 37
About Testing the System................................................................................................................. 37
Trouble Conditions................................................................................................................................... 38
Maintaining Your System ......................................................................................................................... 41
Fire Alarm System ................................................................................................................................... 42
Quick Guide to Basic System Functions .................................................................................................. 46
Summary of Audible/Visual Notifications ................................................................................................. 47
Regulatory Statements and Warnings ..................................................................................................... 49
System Features Log............................................................................................................................... 51
User Setup........................................................................................................................................ 52
Paging Setup .................................................................................................................................... 53
List of Output Devices....................................................................................................................... 54

– 1 –
System Overview
Introduction
Congratulations on your ownership of a Honeywell Home Security System. You've made
a wise decision in choosing it, for it represents the latest in security protection technology
today. This system provides:
•Three forms of protection: burglary, fire* and emergency
•At least one keypad which provides control of system and displays system status
•Various sensors for perimeter and interior burglary protection
•Smoke or combustion detectors* designed to provide early warning in case of fire.
Your system may also have been programmed to automatically send alarm or status
messages to a Central Monitoring Station.
* Commercial installations and some residential systems may not include fire protection –
check with your installer.
NOTE: Features and procedures described in this manual apply to the
VISTA-21iPLTE/V21SIALTE security systems. Differences are noted where applicable.
System Basics
Burglary Protection
•Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum.
STAY: arms perimeter zones only and entry delay is on
INSTANT: same as STAY, except entry delay is off
NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on
AWAY: arms perimeter and all interior zones, entry delay is on
MAXIMUM: same as AWAY, except entry delay is off
•You can BYPASS selected zones while leaving the rest of the system armed.
•CHIME mode alerts you to the opening of protected doors and windows while the
system is disarmed.
Fire Protection and Carbon Monoxide Protection
•Fire and carbon monoxide protection is always active (if installed) and an alarm
sounds if a fire or carbon monoxide condition is detected.
•If necessary, you can manually initiate a fire alarm using the keypad (if programmed).
•Refer to the Fire Alarm System section for information regarding fire protection,
carbon monoxide protection, smoke detectors and planning emergency exit routes.
Security Codes
•You were assigned a 4-digit security code (master code) during installation.
•Use your security code when arming and disarming the system, and when performing
other system functions.
•Other users can be assigned different security codes, each with different authority
levels, which define the system functions a particular user can perform.

– 2 –
System Overview (cont’d)
Zones and Partitions
•The system sensing devices have been assigned to various “zones,” which are
specific areas of protection (e.g., front door, kitchen window, etc.).
•Zone numbers are displayed at the keypad when an alarm or trouble condition occurs
on a sensor.
•Partitions provide two independent areas of protection, with each partition containing
a group of zones that can be armed and disarmed without affecting other zones or
users.
•Partitioned systems can include a common zone area, which is an area shared by
users of both partitions (such as a lobby in a building).
Arming, Step-Arming and Disarming Burglary Protection
•The system must be armed before the burglary protection can sense intrusions.
•To arm your system, enter your user code followed by the desired arming key.
•If programmed, you can press the [#] key in place of your security code when arming
the system (e.g., instead of entering your 4-digit security code + [3-STAY] to arm the
system in STAY mode, you can press [#] + [3-STAY]).
•You can also use the step-arming feature if programmed, to arm the system. This is a
function key that allows you to arm the system in one of three modes by simply
pressing the key repeatedly.
•To disarm the system, enter your security code then press the [OFF] key.
Alarms
•When an alarm occurs, the keypad sounds, and displays the zone(s) causing the
alarm. For most alarms, the external sounder also sounds.
•If your system is connected to a Central Monitoring Station, an alarm message is also
sent. (Delayed Reporting Note: Message reporting is delayed 30 seconds by default
to reduce false alarms. If desired, this delay can be removed or can be increased to
45 seconds. See your installer if you want the delay time changed.)
•To stop the alarm sounding, simply disarm the system.
Memory of Alarm
•When an alarm condition occurs, the keypad displays the number(s) of the zone(s)
that caused the problem, and displays the type of alarm.
•The message remains displayed even after disarming the system, but can be cleared
with another “off” sequence.
Phone Access
•If included, a phone module permits you to access the system via a touch-tone
phone, either on-premises or by call-in when away.
•When you call in, the phone module announces system status over the telephone,
and you can arm/disarm the system and perform most function commands remotely
using the telephone keys.
•Complete information for using these features is provided with the voice module.

-3-
System Overview (cont’d)
Function Keys
•The “A,” “B,” “C,” and “D” keys can be programmed to perform various functions.
•Functions include: activate a panic alarm, arm the system, provide step arming,
switch lights on/off, send a message to a pager, display Time/Date, and start a
programmed Macro sequence.
Paging Feature
•If programmed, the system can automatically send certain system condition
messages to up to four pagers.
•The pager displays code numbers identifying the type of condition that has occurred.
Scheduling
•Your system can be programmed to automatically perform certain functions (e.g.,
arm the system) at a predetermined time each day.
Using the Voice Message Center (if Voice Keypad is installed)
Voice keypads feature a voice message
center that lets you record and playback
one message.
•The message can be up to 2.5-minutes
long
•The message remains in memory until a
new message is recorded.
•The volume control is adjustable.
•Refer to the procedures below when
using the Message Center functions.
Message Center Functions
To…
Press these keys…
Notes…
record a
message #
FUNCTION
+ 0
VOICE
+ 1 OFF
RECORD
The red MESSAGE LED lights.
Message remains in memory until a
new message is recorded.
end
recording 1 OFF
RECORD
The red MESSAGE LED flashes,
indicating message waiting.
play a
message #
FUNCTION
+ 0
VOICE
+ 3 STAY
PLAY
The recorded message plays and the
red MESSAGE LED turns off.
adjust the
volume #
FUNCTION
+ 0
VOICE
+ 2 AWAY
VOLUME
, then press
volume key [3] ↑(up) or [6] ↓(down)
Adjusting message volume also
adjusts status volume. Volume cannot
be adjusted while playing.

– 4 –
About The Keypads
General Information
Your keypads allow you to control all system functions and feature the following:
•A telephone style (digital) keypad
•Liquid Crystal Displays (LCD) that show the nature and location of all occurrences
•Built-in sounder that sounds during alarms and troubles. The sounder also "beeps"
during certain system functions and also when depressing any of the keys (to
acknowledge the key press).
•Backlighting of the LCD display windows. Backlighting turns on when any key is
pressed or when entering the premises through any assigned entry/exit door. This
feature is helpful when a keypad is located in a dimly lit area.
•Some keypads have a voice feature that announces the nature and location of all
system occurrences. Voice keypads also announce any faulted entry/exit or perimeter
zone when Chime mode is on. Ask your installer if this option has been programmed
for your system.
IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm
has occurred during your absence and an intruder may still be on the premises. LEAVE
IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.
Your keypads are functionally the same, but may have different types of displays,
depending on the type installed with your system.
Alpha Display 2-line alpha display keypads feature a 2-line, 32-character
alphanumeric LCD that displays system messages in friendly
English. These keypads can also be programmed with custom
zone descriptors.
Fixed-Word Display Fixed-Word display keypads are functionally identical to Alpha
display keypads, but the LCD display uses pre-designated words
to identify the nature and location of occurrences.
Voice Keypads Voice Keypads (if installed), are functionally the same as other
keypads, except that these keypads can provide the following:
•Voice announcements of system status (see Checking for
Open Zones section)
•Voice chime, which can alert you to the opening of doors and
windows while the system is disarmed (see Voice Chime in
Chime mode section)
•Message center, which lets you record and playback
messages (see Using the Voice Message Center in the
System Overview section).

-5-
About The Keypads (cont’d)
Standard Fixed-Word Display Keypad
Standard Alpha Display Keypad
Voice-Capable Alpha Display Keypad
Wireless Key Fobs
Your system may also include one or more wireless key fobs, which can perform various
functions programmed by your installer.
IMPORTANT SECURITY NOTICE
Your key fob is similar to your keys or access card. If lost or stolen, another person
can compromise your security system. Immediately notify your Dealer/Installer of a
lost or stolen key fob. The Dealer/Installer will then remove the key fob programming
from the security system.

– 6 –
About The Keypads (Cont’d)
FIXED-WORD DISPLAY KEYPAD
AWAY: All burglary zones, interior and
perimeter, are armed.
STAY: Perimeter burglary zones, such as
protected windows and doors, are
armed.
NIGHT-STAY: NIGHT and STAY indicators both
light when perimeter burglary zones
plus pre-selected interior zones (set
by the installer) are armed.
INSTANT: Entry delay is turned off:
Lit with STAY = Instant mode
Lit with AWAY = Maximum mode
FIXED-WORD DISPLAY
BYPASS: This appears when one or more burglary protection zones have been
bypassed.
NOT READY: Appears when burglary portion of the system is not ready for arming (due to
open protection zones). The system is ready to arm when this message
disappears and the READY indicator light comes on.
NO AC: Appears when AC power has been cut off. System is operating on backup
battery power.
AC: Appears when AC power is present.
CHIME: Appears when the chime feature is activated.
BAT: Low battery condition in a wireless sensor (if zone number displayed) or low
system battery (if no zone number displayed).
ALARM: Appears when an intrusion has been detected and the system is armed (also
appears during a fire alarm or audible emergency alarm). Accompanied by
the protection zone in alarm.
CHECK: Appears when a malfunction is discovered in the system at any time, or if an
open is detected in a fire zone at any time, or a fault in a DAY/NIGHT
burglary zone during a disarmed period. Accompanied by a display of zone
number in trouble.
FIRE: Appears when a fire alarm is generated. Accompanied by a display of the
zone in alarm.
A FIRE display also appears when a fire alarm is manually activated,
accompanied by a display of the fire emergency key zone number.
CANCELED: Appears when an alarm has been silenced by the Code + OFF sequence
and will remain on until another Code + OFF sequence is keyed.