Honeywell Home TUXEDOW User manual

TUXEDOW Home Automation and Security System
Quick Installation Guide
Full Installation Guide [Part Number 800-25176] available online at: https://mywebtech.honeywellhome.com Select the icon to access the Introduction and Training Videos.
To reset the Touchscreen, press and hold the side Power Button for 3 seconds and then press on the “Press here to Reset” message on the screen to start the reset function. The Touchscreen can also be
reset by pressing and holding the reset button for approximately 15 seconds until the touchscreen resets automatically.
TOUCHSCREEN INITIALIZATION
When initially powered, the boot sequence starts and is followed by six setup steps.
1. Operation Mode Selection: Select Normal Mode, Safe Mode, Demo Mode,or Automation
Mode to turn the option on or off.
2. Set ECP Address/RIS Automation Address:
If using one Touchscreen, leave the address set to 1
and select Apply. If using more than one, power-
up each Touchscreen one at a time, and set each
Touchscreen address to one of the addresses enabled in the control panel. If using Remote
Services, set the RIS Automation Address to the appropriate RIS address used for Total Connect
2.0.
3. Honeywell Home End User License Agreement: Review and accept the agreement.
4. Network (Wi-Fi) Setup: Select the Wi-Fi network and enter the passphrase/shared key or touch
Skip Setup and Remind in 2 hrs.
5. Important Operation Information:
Enter the User’s Name, Tuxedo Name, Region, Mobile No., Zip
Code and Email Id.
6. Remote Login: enter the User name and password for local access through a web browser.
SYSTEM INFORMATION & UPGRADES
To view the current software version installed, Interface name and MAC Address, select
Setup → System Info .
Software upgrades may be available. Check the box that says “Enable Remote Upgrade” for over the
air (OTA) updates (requires network connection).
OTA is initiated by AlarmNet 360. When the OTA screen appears on the TUXEDOW, the user can
accept, reject or postpone the download process. If accepted, the download process starts, and a
message is shown in the upper left corner of the screen. If rejected the process never starts. If
postponed a dialog box will show in the upper left showing the user to click the box to start the
download process.
After download is completed the user must then accept, reject or postpone the download from being
installed. Reject and postpone are the same as above. If accept is pressed the TUXEDOW starts the
updating process; once done the TUXEDOW resets.
ECP ADDRESS
If the screen is displaying “ECP Error,” the address is not valid for the control it is connected to, the
ECP address in the Touchscreen is not valid for the panel that it is connected to. In this case, to
change the ECP Address, enter the default code of “4140” to advance to the next screen.
Note: Default code “4140” is the TUXEDOW
default installer code before connecting to a control panel.
Once connected to a control panel, use that panel’s installer code.
1. Select Setup →System Setup → CS Setup .
2. Enter an Authorized Code, if required.
3. Select ECP Address ; enter an ECP Address. Available ECP Addresses are:
1-2, 5-6 .............. for residential controls
1-30 ................... for commercial controls; supports 6 AUIs.
4. Select the Back arrow to return to the previous screen. Select to save changes.
DISARMING THE SYSTEM AND SILENCING ALARMS
To silence Alarms or Trouble conditions: enter your 4-digit user code, select the Clear button,
then enter your 4-digit user code again.
To test the Alarm, select the Security and More Choices icons.
- Select Console Mode and refer to the Control Panel User Guide for procedure.
DISPLAY & AUDIO SETUP
1. Select Setup ; slide the Brightness / Volume bar to adjust settings.
2. Select Setup → Disp & Audio Setup ; enter an Authorized Code.
- To adjust the screen timeouts, select a time interval from the drop-down list for each option
(Backlight Off After, To Homepage After, Auto Slideshow After, and Temperature Unit.)
- Select Chime, Voice or Voice Chime operating mode.
- To clean the Touchscreen screen, select the Clean Screen icon; select Continue, or select
Cancel to exit.
- Select to save changes. Select the Back arrow to return to the previous screen.
USER SETUP
1. Select Setup → System Setup → User Setup .
2. Select and enter a User name and enter an Authorized Code for this user. Select each field
and enter the appropriate information.
3. Select to save the user information or select Back arrow to return to the previous screen.
For available user numbers, see control panel instructions.
TIME & DATE
1. Select Setup → System Setup → Time/Date Setup .
2. Enter an “Authorized Code”.
a) If Get Time is selected, the Touchscreen downloads the time/date from the control panel and
exits the “Set Time” screen. (The Get Time icon appears with residential panels and may not
appear with all commercial panels.)
b) Or, set the time/date from the Set Time/Date screen. Use the slide bar to scroll and select each
value.
3. Select to save: A message displays “Time Setting Confirmation”, select Yes or No.
SCREEN SECURITY
See the full Installation Guide for user Authority Levels.
1. Select Setup → System Setup → CS Setup .
2. Enter an Authorized Code; select the Screen Security icon.
- To make changes, select the line to change and the level of user to have access, and then
select to save changes.
CODE AUTHORITY
1. Select Setup → System Setup → CS Setup.
2. Select Code Authority .
3. Enter the 4-digit Code for the user you want to obtain authority level information about.
PANEL CONFIGURATION
1. Select Setup → System Setup → CS Setup.
2. Enter an Authorized Code and select Panel Config . Select to clear the Touchscreen
and reload the panel configuration into the Touchscreen.
NIGHT SETUP (If the control panel supports if)
The NIGHT function can be set to arm the system in one of five arming modes. To change the arming
mode;
1. Select Setup →System Setup → Advanced Setup.
2. Enter an Authorized Code.
3. Select Night Setup; select desired mode:
Away - Stay - Instant (default) - Night (Residential Panel Only) – Maximum.
4. Select to save changes.
EMERGENCY MESSAGES
1. Select the PANIC Icon. Press and hold (for at least 2 seconds) the associated alarm icon (FIRE,
POLICE or MEDICAL).
MULTIMEDIA
NOTE: Micro SD card max size is 64GB and must be FAT32, SDXC format. Recommended is Kingston or
Samsung.
Picture Setup: Insert media card (Micro SD/SDHC) with stored (.bmp, jpg, png or .jpeg) photos.
1. Select the Multimedia and Picture icons and then select a Picture folder to view.
2. Select a photo and select Play to view pictures in a slide show format.
3. To set a picture as wallpaper, select the Default/Wallpaper folder to activate.
4. Select the Picture Info icon to view picture information.
Video Setup: Insert media card (Micro SD/SDHC) with stored video files. Supported video playback
formats are (avi, .ts, .mpg, .mp4, .mov, .mkv, or .flv).
1. Select the Multimedia and Video icons and then select the Video folder to view.
2. Select Play to start the selected video file.
3. Select the Video Info icon to view video information.
Camera Setup:See the full installation Guide for further information.
•If using existing (mounted) cameras; go to Step 4.
•For first time setup, scan/configure the cameras prior to mounting, and do the following:
1. Connect an Ethernet cable to the back of the camera (LAN); connect the opposite end to the Ethernet
Port on the router. Follow the camera’s installation instructions.
2. Apply power to the camera; wait for initial power-up.
3. Select Camera .
4. Select Camera Discovery to locate the camera. The screen displays: “Discovering Cameras…”
5. Select the Add icon if the camera information is not automatically located, to enter information manually.
6. To edit camera information, highlight the camera name and select the Edit icon. Enter required information
and then select the Save icon.
a) To retrieve camera settings and connect to the camera, select the Connect icon.
b) Select TOTALCONN icon to reset the camera for remote viewing and activate a Total Connect account.
c) Select Reset to reset the camera to factory default. Select Yes or No.
7. When all cameras have been added, select Wireless Settings and enter the wireless information from
the router.
8. Select Apply to All to set cameras to wireless operation and control the Security System, local Z-Wave
devices and view local cameras from your browser. If the camera does not have wireless capability,
leave the camera connected to the router.
Use the icons to: Delete → Play → Stop →Refresh → Auto Pan → Full View → Pan/Tilt → Back.
Wi-Fi SETUP & WEB BROWSER
The TUXEDOW Keypads IP Address is used on a standard web browser to control user functions such as
Security, Z-Wave operation, and camera viewing. See Full Installation Guide for supported browsers.
NOTE: Supports 2.4GHz and 5GHz frequencies
1. To connect to a Wi-Fi network, select Setup →System WIFI and select a Wi-Fi network from
the list to connect to. Or, select to add a new Network connection. Enter the new Network name
SSID No. and Security type; then select Connect.
2. Select the Setup and System Info icons; the IP Address is displayed on the System Information
Screen. Enter the IP Address on the keypad into a PC, Smart Phone or Tablet Browser.
3. For Remote Access, select the Account icon to create a browser log-on page for each user (for
higher security) when viewing from a web enabled device or PC on a different sub-net. Enter the
required information for each field.
AUTOMATION - DEVICES
If using two keypads, see Full installation Guide section “Secondary Keypad” (Controller).
Include a Z-Wave Light, Switch, or Outlet Module:
1. Install device according to the manufacturer’s instructions.
2. Select Devices → Setup →ADD DEVICE.
3. Select the Function Key on the device; follow the keypad’s on-screen messages until “Device added
successfully”.
Include a Door Lock:
1. Assemble the Z-Wave door lock according to the manufacturer’s instructions.
Be sure the door lock orientation/handedness is correct.
2. Refer to Door Lock’s Instruction Guide and connect necessary cables, then install batteries.
3. Add the door lock within 5 feet of the keypad; refer to the Door Lock’s Instruction Guide for procedure.
NOTE: Program a 4-digit user code in the control panel prior to programming that user code into the door
lock.
4. Select Devices → Setup ADD DEVICE.
5. Program the selected user code from the panel.
Include a Resideo Z-Wave Thermostat:
1. Install thermostat according to the manufacturer’s instructions. Inclusion procedure may vary. Refer to
the Thermostat instructions.
2. On the Honeywell thermostat select Thermostat; set the “Time/Date” and follow the instructions in the
thermostat Installation Guide for including into the network.
3. To complete, select Done.
4. Select Exit to return to normal operation.
5. To verify activation: on the TUXEDOW Keypad, select Back; wait 30 seconds. Select Refresh; the new
device is displayed. See Installation Guide to Exclude/Edit/Abort Z-Wave devices.
Include a Resideo Wi-Fi Thermostat
1. Select Devices → Thermostat .
2. Enter the Total Connect Comfort Account User Name, and Password.
Defaulting the Z-Wave Controller
1. Select Devices → Setup → MORE →Z-WAVE DEFAULT
2. Press Yes to default the Z-Wave controller or No to cancel.
NOTE: Please use this procedure only when the network primary controller is missing or otherwise
inoperable.
SCENE SETUP
The Scene feature is used to control a single device, or multiple devices based on pre-set “Conditions,”
“Triggers,” and “Actions.” When a trigger/condition occurs, the defined action is executed.
1. Select Devices → Scene → Add.
2. Select Users Scene; enter a SCENE NAME and select OK.
3. Add the “Condition,” “Trigger,” and “Action” that you want to occur for this Scene.
4. After each selection select Save !!
Note: Determine if you need a Condition. The Condition is a ‘condition’ set to occur prior to a trigger event.
See example below.
Example: Turn the lights on when the system disarms, but only at night.
(Condition) … “only at Night” ….Set the TIME Condition (enter the Start/Stop Time and Days).
(Trigger) … when the “system Disarms” …Set the Trigger to SECURITY: System Disarm
(Action) …Turn the “lights ON” … Set the Action to LIGHT: ON.
Scene Rules
•Triggers & Conditions include: Time, Security, Thermostat, Door, Garage Door, Water Valve.
•Actions include: Security, Lights On/Off, Thermostat, Door, Garage Door and Water Valve.
•Each Trigger event can have up to 3 Actions.
•A Trigger event and Condition cannot be the same (i.e., if setting a Trigger event for SECURITY, you
cannot set a SECURITY Condition).

Panel Faults –If Panel Fault icons are displayed on the Security screen see the full Installation Guide.
AC Loss
Bell Failure
Expander Failure
Low Battery
LRR Supervision Failure
Max Attempts
Exceeded
Pager Failure
Telco-1 Cut
Telco-2 Cut
Wireless Failure
Panic
MOUNTING
OPERATING THE TOUCHSCREEN
For operating instructions, see the User Guide for the control
panel used with this Touchscreen.
NOTE: If the touchpad is defaulted, it will cause the Z-Wave
module to default.
This TUXEDOW Touchscreen is for indoor use only and should be mounted at a comfortable viewing level. Avoid
mounting in areas of high condensation such as bathrooms or in locations where bright light or sunlight shines directly
on the screen. The Touchscreen is surface mounted directly to a wall.
Locate the mounting plate and attach to a wall using the 4 screws provided. Insert bottom side of Touchscreen over
the mounting plate and then click in top side to snap into place. Install the cover securing screw at the bottom of the
device to secure. The bottom securing screw must be installed.
To remove the Touchscreen from its mounting location, insert the end of a screwdriver between the plate and the
touchscreen and twist to loosen and pull out to remove.
WIRING
CONNECT WIRING
Route wiring from the controller through the opening in the
mounting plate.
Connect the Touchscreen in parallel with Touchscreens and
other peripheral devices using the Touchscreen data (ECP)
bus. If more than one Touchscreen is wired to one run, then
the maximum lengths must be divided by the number of
devices on the run. (e.g., the maximum length is 75 feet if two
devices are wired on a #22 gauge run).
Wire Gauge
Length
#22 gauge
150 feet
#20 gauge
240 feet
#18 gauge
350 feet
#16 gauge
550 feet
Refer to the control panel Installation Guide for additional
Information.
NOTE: If mounting on a surface where the wire can not be
inserted through the hole in the mounting bracket,
knockouts have been provided to run the wires through the
sides. They are on all four sides. To knock them out, before
mounting flip over the mounting plate and, using a pair of
pliers, remove the plastic to make room for the wire.
This equipment should be installed in accordance with
National Electrical Code, NFPA 70, Standard for the
Installation of Residential Fire Warning Systems, CAN/ULC-
S540 and Chapter 2 of the National Fire Alarm Code,
ANSI/NFPA 72 (National Fire Protection Association,
Batterymarch Park, Quincy, MA 02269). Printed information
describing proper installation, operation, testing,
maintenance, evacuation planning, and repair service is to
be provided with this equipment.
SPECIFICATIONS
Mechanical Specifications:
Width: 7.91 inches (200.9mm)
Height: 5.04 inches (128.016mm)
Depth: .827 inches (21.00mm)
Electrical specification:
Backlight ON, Sound ON
12V, 270mA
Operating Environment:
Humidity: 93% RH, non-condensing
Operating Temp.
14°F to 131°F / -10°C to 55°C
(UL tested 32°-120°F / 0° to 49°C)
Ship/Storage/Temp.: 40°F to 158°F / -40°C to 70°C
Z-Wave:
Z-Wave Plus Controller
Install in accordance with NFPA-70 and NFPA-72.
Compatibility
The table below identifies the alarm systems that the Touchscreen can
interface with, the maximum number of Touchscreens that can be used
with each system, and the minimum alarm panel software revision level
for compatibility.
Panel Type Panel Version
Max # of
touchscreens
VISTA-15p V3 and higher 2
VISTA-20p V3 and higher 4
VISTA-21iP All 4
VISTA-128BPT All 6
VISTA-250BPT All 6
VISTA-32FBPT All 6
VISTA-128FBPT All 6
VISTA-250FBPT All 6
UL Note: For residential burglar alarm applications, the entry delay
time shall not exceed 15 seconds, therefore use is restricted to
compatible listed control units capable of being programmed for this
time parameter.
Warning: 5G Band 5150-5250 MHz is only for indoor use.
Warning: Owner’s instruction notice: ’Not to be removed by anyone
except occupant’
This system must be checked by a qualified technician at least once
every three (3) years.
U
L
Use a UL Listed, battery-backed supply for UL installations. The battery supplies power to these keypads in case of
AC power loss. The battery-backed power supply should have enough power to supply the keypads with the UL
required minimum standby power time.
IMPORTANT: Touchscreens powered from supplies that do not have a backup battery do not function if AC power is
lost. Make sure to power at least one keypad in each partition from the control’s auxiliary power output or UL Listed
battery backed up power supply.
FEDERAL COMMUNICATIONS COMMISSION & ISED CANADA STATEMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information.
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may
cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the
specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the radio or television receiver away from the receiver/control panel.
• Move the antenna leads away from any wire runs to the receiver/control panel.
• Plug the receiver/control panel into a different outlet so that it and the radio or television receiver are on different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est soumis aux conditions suivantes: (1) Cet
appareil ne doit pas causer d' interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences causant une réception
indésirable.
Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc., 2 Corporate Center Drive., Melville, NY
11747, Ph: 516-577-2000
Partie responsable / Émetteur de la déclaration de conformité du fournisseur : Ademco Inc., une filiale de Resideo Technologies, Inc., 2 Corporate Center Drive.,
Melville, NY 11747, Tél. [phone]
Wi-Fi®and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance.
SUPPORT, WARRANTY & PATENT INFORMATION
For the latest warranty information, please go to: https://www.security.honeywellhome.com/warranty
For patent information, see https://www.resideo.com/patent
SUPPORT: For technical support, call 1-800-645-7492 M-F 8:30am to 5pm EST
REFER TO INSTALLATION INSTRUCTIONS FOR THE CONTROL PANEL WITH WHICH THIS DEVICE IS
USED FOR WARRANTY INFORMATION AND LIMITATIONS OF THE ENTIRE ALARM SYSTEM.
The product should not be disposed of with other household waste. Check for the nearest authorized collection
centers or authorized recyclers. The correct disposal of end-of-life equipment will help prevent potential negative
consequences for the environment and human health.
Ê800-25178BÇŠ
800-25178B4/19 Rev B
2 Corporate Center Drive, Suite 100
P.O. Box 9040
Melville, New York 11747
© 2019 Resideo Technologies, Inc
www.resideo.com
This product manufactured by Resideo and its affiliates.
The Honeywell Home Trademark is used under license from
Honeywell International Inc.