Horizon Fitness Comfort U User manual

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Comfort R
SERVICE MANUAL

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TABLE OF CONTENTS
CHAPTER 1: SERIAL NUMBER LOCATION
CHAPTER 2: CONSOLE OVERLAY AND WORKOUT
DESCRIPTION
2.1 Console Description
2.2 Display Windows Description
2.3 Getting Started & Selecting a Workout
CHAPTER 3: TROUBLESHOOTING
3.1 Troubleshooting - No Power to the Console
3.2 Troubleshooting – Speed Do Not Display
3.3 Troubleshooting – No Hand Pulse Respond
3.4 Troubleshooting – Noise Issues
3.5 Troubleshooting – Speakers Issues

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CHAPTER 1: Serial Number Location
The serial number is located on the front stabilize tube.

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CHAPTER 2: Console Overlay and Workout Description
2.1 CONSOLE DESCRIPTION

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3.2 DISPLAY WINDOWS DESCRIPTION

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3.4 GETTING STARTED & SELECTING A WORKOUT

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CHAPTER 3: Troubleshooting
3.1 TROUBLESHOOTING – NO POWER TO THE CONSOLE
NO POWER TO THECONSOLE
1) SYMPTOM:
a. The power switch is in the on position, but the console will not turn on.
2) SOLUTION:
a. The outlet the machine is plugged into is functional. Double check that the
breaker has not tripped.
b. The correct power cord is being used. Only use the power cord included or
provided by Customer Tech Support.
c. The power cord is not pinched or damaged and is properly plugged into the
outlet and the machine.
d. Check to see if the connection of adapter is well.
e. Remove the console and check to see if the console wire has good connected
with the console.

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f. Remove the console mast and check to see if the console upper cable and
console lower is connected well.
g. Remove the side cover and check to see if the wires are connected well.

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3.2 TROUBLESHOOTING –SPEED DO NOT DISPLAY
SPEED DO NOT DISPLAY
1) SYMPTOM:
a. The speed value do not display on console
2) SOLUTION:
a. Unplug power cord, remove the console and check that all connections to the
console are secure and not damaged or pinched.
b. Remove the side cover and check to see if the sensor wire is connected well.
c. Check to see if one corner of the sensor is aligned with the magnet and the
distance is 2-4mm.

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3.3 TROUBLESHOOTING –NO HAND PULSE RESPOND
NO HAND PULSE RESPOND
1) SYMPTOM:
a. The console did not display the heart rate during exercise
2) SOLUTION:
a. The user has to hold the sensor with both hands.
b. Try to maintain moderate pressure while holding onto the heart rateġ
handlebars.
c. Check to see if the wires connect with sensor is well.

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3.4 TROUBLESHOOTING –NOISE ISSUES
NOISE ISSUES
1) SYMPTOM:
a. Slapping / thunking / squeaking sound with each footstep.
2) SOLUTION:
a. Make sure that the exercise bike is on a level surface.
b. Make sure that the console mast is tightly attached to the frame.
c. Make sure that the front stabilize and rear stabilize are tightly attached to the
frame.
3.5 TROUBLESHOOTING –SPEAKERS ISSUES
SPEAKERS ISSUES
1) SYMPTOM:
a. When MP 3 player is connected there is no sound coming from the speakers
or the speakers sound fuzzy.
2) SOLUTION:
a. Make sure audio cable is plugged in securely to both the console and MP3
Player jacks.