Replacing the UPS......................................................................................................................................29
Updating the UPS firmware .........................................................................................................................30
Configuring a USB to serial converter.................................................................................................30
Reassigning the USB COM ports........................................................................................................31
Cleaning battery spills ................................................................................................................................32
Troubleshooting.......................................................................................................................... 33
LED and audible alarm troubleshooting ........................................................................................................33
UPS does not start ......................................................................................................................................34
UPS operates on battery only ......................................................................................................................34
UPS frequently switches between utility and battery power .............................................................................34
UPS does not provide the expected backup time ...........................................................................................34
UPS cannot communicate with the host computer...........................................................................................35
UPS emits a slight clicking noise ..................................................................................................................35
Site wiring condition...................................................................................................................................35
Specifications............................................................................................................................. 36
UPS physical specifications .........................................................................................................................36
UPS input specifications ..............................................................................................................................36
UPS output specifications ............................................................................................................................36
Power protection specifications..........................................................................................................37
Voltage specifications.......................................................................................................................37
Output tolerance specifications..........................................................................................................37
Output feature specifications .............................................................................................................37
Battery specifications ..................................................................................................................................37
Battery runtime...........................................................................................................................................38
Environmental specifications........................................................................................................................38
Serial communications port pin assignment...................................................................................................38
Spares....................................................................................................................................... 40
Ordering spares.........................................................................................................................................40
UPS spare parts list.....................................................................................................................................40
Hardware options ......................................................................................................................................40
Technical support........................................................................................................................ 41
Before you contact HP ................................................................................................................................41
HP contact information................................................................................................................................41
Warranty information.................................................................................................................. 42
Limited warranty ........................................................................................................................................42
$250,000 Computer Load Protection Guarantee...........................................................................................42
Pre-Failure Battery Warranty........................................................................................................................42
Recommended duration of use.....................................................................................................................43
Regulatory compliance notices ..................................................................................................... 44
Regulatory compliance identification numbers ...............................................................................................44
Federal Communications Commission notice.................................................................................................44
FCC rating label ..............................................................................................................................44
Class A equipment ...........................................................................................................................44
Class B equipment............................................................................................................................44
Declaration of conformity for products marked with the FCC logo, United States only........................................45
Modifications.............................................................................................................................................45
Cables ......................................................................................................................................................45
Canadian notice (Avis Canadien) ................................................................................................................46
European Union regulatory notice................................................................................................................46
