HTC One (E8) User manual

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Availableapplicationsandservicesaresubjecttochangeatanytime.

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Table of Contents
GetStarted 1
YourPhoneataGlance 1
ChargeYourPhone 2
ActivateYourPhone 3
CompletetheSetupApplication 4
SetUpVoicemail 5
TransferContenttoYourNewPhone 6
TransferContentfromanAndroidPhone 6
TransferContentfromaniPhone 7
TransferContentFromYourOldPhoneUsingBluetooth 7
TransferContentBetweenYourPhoneandComputer 8
WaysofTransferringContactsandOtherContentintoYourPhone 9
RestoreYourBackupFromYourOnlineStoragetoYourNewPhone 9
YourHomeScreen 10
SprintAccountInformationandHelp 10
SprintAccountPasswords 10
ManageYourAccount 11
SprintSupportServices 12
PhoneBasics 13
YourPhone’sLayout 13
TurnYourPhoneOnandOff 15
TurnYourScreenOnandOff 15
YourPhone’sLockScreen 16
UnlocktheScreen 16
CustomizetheLockScreen 17
NotificationWidget 18
DisabletheLockScreen 18
OnscreenNavigationButtons 19
WakeUpPhoneUsingMotionLaunch 19
MakeaCallwithQuickCall 21
TurnMotionLaunchOnorOff 23
MotionLaunchTroubleshooting 23
TouchscreenNavigation 23

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MotionGestures 28
WorkingwithPhoneAppsandSettings 30
OpenanApp 30
GettoKnowYourSettings 33
UsingQuickSettings 34
HTCBlinkFeed-YourDynamicHomeScreen 35
TurnHTCBlinkFeedOnorOff 36
AddContenttoHTCBlinkFeed 36
CustomizetheHighlightsFeed 37
SaveArticlesforLater 38
PosttoYourSocialNetworks 38
RemoveContentFromHTCBlinkFeed 38
CustomizetheHomeScreen 39
ChangetheWallpaper 39
CustomizetheLaunchBar 39
ChangeYourMainHomeScreen 40
OrganizeYourWidgetPanels 40
WorkwithWidgetsandAppShortcuts 41
StatusBarandNotificationsPanel 43
StatusBar 43
NotificationsPanel 45
FrontIndicatorLight(LED) 46
CapturethePhoneScreen 47
EnterText 47
HTCSenseKeyboard 47
EnterTextbyTypingontheHTCSenseKeyboard 48
EnterTextwithWordPredictionontheHTCSenseKeyboard 49
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 51
EnterTextbySpeakingontheHTCSenseKeyboard 51
SwypeKeyboard 51
EditText 53
PhoneCalls 55
HD™Voice 55
MakePhoneCalls 55
CallUsingSmartDial 55
DialanExtensionNumber 56
ReturnaMissedCall 57

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CallFromCallHistory 57
CallFromPeople 57
CallUsingaSpeedDialNumber 58
CallaNumberinaTextMessage,EmailMessage,orCalendarEvent 58
CallEmergencyNumbers 58
MakeInternationalCalls 59
SetUpSpeedDial 60
ReceivePhoneCalls 60
In-callOptions 61
3-wayCalling 61
EndaCall 62
CallServices 62
CallerID 62
CallWaiting 62
CallForwarding 63
CallHistory 63
OpenCallHistory 63
SaveaNumberFromCallHistory 64
PrependaNumberFromCallHistory 65
BlockaCaller 65
EraseCallHistory 65
ChangeRingtoneSettings 65
VisualVoicemail 66
SetUpVisualVoicemail 66
ReviewVisualVoicemail 67
Voicemail(Traditional) 68
VoicemailNotification 68
SetUpVoicemail 68
RetrieveYourVoicemailMessages 69
InternetCalls 70
AddanInternetCallingAccount 70
MakeanInternetCall 70
Wi-FiCalling 71
SetUpandEnableWi-FiCalling 71
MakeaCallUsingWi-FiCalling 72
TurnOffWi-FiCalling 72
People 73

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YourPeopleList 73
FindPeople 74
SetUpYourProfile 74
AddEntriestothePeopleApp 75
GetInTouchwithaContact 76
ManagePeopleEntries 76
EditaPeopleEntry 76
DeleteanEntry 77
DeleteMultipleEntries 77
ImportorCopyContacts 77
MergeEntriesinPeople 78
AcceptContactLinkSuggestions 78
ManuallyMergeEntries 78
BreaktheLink 78
SendContactInformation 79
ContactGroups 80
CreateaGroup 80
SendaMessageorEmailtoaGroup 80
EditaContactGroup 80
ManageYourContactGroups 81
BackUpandRestoreYourContacts 81
PrivateContacts 82
AccountsandMessaging 83
Gmail 83
CreateaGoogleAccount 83
SignIntoYourGoogleAccount 84
ViewYourGmailInbox 84
SendaNewGmailMessage 86
ReplyToorForwardanEmailMessage 86
AddaGmailAccount 87
GetHelpwithGmail 87
Email 87
AddanEmailAccount 87
CheckYourMailInbox 88
OrganizeYourInbox 88
SendanEmailMessage 89
ReadandReplytoanEmailMessage 90

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SaveanImageinanEmailMessage 90
SaveanEmailMessageinTasks 90
ManageEmailMessages 91
SearchEmailMessages 91
WorkwithExchangeActiveSyncEmail 92
DeleteanEmailAccount 93
UseSmartSync 93
ChangetheEmailAccountSettings 94
TextMessagingandMMS 95
SendaTextMessage(SMS) 96
SendaMultimediaMessage(MMS) 96
SendaGroupMessage 97
SaveandResumeComposingaDraftMessage 98
ReadandReplytoaMessage 99
ReceiveTextMessagesFromContactsUsinganiPhone 100
ViewandSaveanAttachmentfromaMultimediaMessage 101
HelpProtectYourMessages 101
BlockUnwantedMessages 102
DeleteMessagesandConversations 102
BackUpandRestoreYourTextMessages 103
TextandMultimediaMessageOptions 104
SocialNetworkingAccounts 107
Facebook 107
Twitter 107
Google+ 107
YouTube 107
AppsandEntertainment 110
GetApps 110
GetAppsfromGooglePlay 110
SprintZone 111
DownloadAppsfromtheWeb 112
UninstallanApp 112
Navigation 112
HTCCar 112
GoogleMaps 114
Scout 117
Music 118

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ListentoMusic 118
TurntheHTCBoomSoundProfileOnorOff 119
CreateandWorkwithPlaylists 119
AddaSongtotheQueue 120
UpdateAlbumCoversandArtistPhotos 121
SetaSongasaRingtone 121
SearchforLyrics,MusicVideos,andMore 122
GooglePlayMusic 123
SprintMusicPlus 123
GooglePlayMovies&TV 124
ConnecttoYourHomeEntertainmentSystem 124
AboutHTCMediaLinkHD 124
ShareMediaonDLNADevices 125
HTCConnect 126
KidMode 126
WebandData 128
DataServicesGeneralInformation–SprintSparkLTEand3GNetworks 128
SprintSparkLTE 128
DataConnectionStatusandIndicators 129
LaunchaWebConnection 129
TurntheDataConnectionOnorOff 129
ScheduleWhentoTurnDataConnectionOff 129
ManageYourDataUsage 130
Wi-Fi 131
TurnWi-FiOnandConnecttoaWirelessNetwork 131
PreventNotificationsfromUnsecuredWi-FiNetworks 132
ConnecttoaWi-FiNetworkviaWPS 132
DisconnectfromaWirelessNetwork 132
VirtualPrivateNetworks(VPN) 133
AddaVPNConnection 133
ConnecttoaVPN 133
DisconnectFromaVPN 134
SearchforInformation 134
PerformSearchesontheWebandYourPhone 134
SearchtheWebwithYourVoice 135
SetSearchOptions 135
GetInstantInformationwithGoogleNow 135

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BrowsetheWeb 137
OpentheBrowser 138
UseBrowserTabs 138
SaveWebContentForLater 139
AddandManageYourBookmarks 139
BrowsingHistory 140
PrivateBrowsing 141
SetBrowserOptions 141
UseGoogleChrometoBrowsetheWeb 141
MobileHotspot 142
ShareInternetConnectionviaUSBTethering 142
CameraandVideo 144
GetStartedwiththeCamera 144
TakeaPhoto 146
CaptureBetterPhotos 147
RecordaVideo 148
TakeContinuousCameraShots 148
UseZoeCamera 149
TakeaSelfie 150
ImprovePortraitShots 150
TakeaPanoramicPhoto 150
UseDualCaptureMode 151
UseHDR 151
RecordSlowMotionVideos 152
ManuallyAdjustingCameraSettings 152
SaveYourSettingsasaCameraMode 153
ChangeCameraandVideoSettings 154
AccessPhotosandVideos 154
ViewPhotosandVideosOrganizedbyTime 154
ViewPhotosandVideosbyAlbum 155
ViewPhotosbyLocation 156
FindMatchingPhotos 157
EditYourPhotos 158
CreateanAnimatedGif 159
CreateanActionSequenceShot 160
EditaGroupShot 160
RemoveUnwantedObjectsinaPhoto 161

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WatchandTrimVideos 161
ChangetheVideoPlaybackSpeed 162
CreatingaZoeinGallery 163
ToolsandCalendar 164
Calendar 164
ViewtheCalendar 164
ScheduleorEditanEvent 165
ChooseWhichCalendartoShow 165
ShareanEvent(vCalendar) 166
AcceptorDeclineaMeetingInvitation 166
DismissorSnoozeReminders 167
Calculator 167
Clock&Alarm 168
SettheDateandTimeManually 168
SetanAlarm 168
ChecktheWeather 168
Scribble 169
ComposeaNote 169
CreateaNoteforaPhotoBlog 170
GroupNotesIntoaNotebook 171
PublishandShareaNote 172
OnlineStorage 172
GoogleDrive 172
Dropbox 176
Tasks 177
CreateaTask 177
ManageTasks 178
ManageTaskLists 178
VoiceRecorder 179
HTCSyncManager 179
InstallHTCSyncManageronaWindowsComputer 180
TransferiPhoneContenttoYourHTCPhone 180
GetHelp 181
BluetoothandNFC 181
ConnectaBluetoothHeadsetorCarKit 181
ReconnectaHeadsetorCarKit 182
DisconnectFromaBluetoothDevice 182

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SendInformationUsingBluetooth 183
WhereSentInformationisSaved 184
ReceiveFilesUsingBluetooth 184
UseBluetoothFTPServer 185
ShareContentwithNFC 186
microSDCard 187
InsertthemicroSDCard 187
RemovethemicroSDCard 188
CheckthemicroSDCardMemory 189
ErasethemicroSDCard 189
UnmountthemicroSDCard 190
UpdateYourPhone 190
PrepareforaPhoneUpdate 190
UpdatetheOperatingSystem 191
UpdateYourProfile 191
UpdateYourPRL 192
SprintWorldwideWirelessService 193
ActivateSprintWorldwideServiceonYourAccount 193
YourPhone’sSIMCardforInternationalGSMRoaming 193
EnableGlobalRoamingMode 194
MakeandReceiveWorldwideCalls 195
SprintInternationalVoicemailService 195
SetUpYourVoicemailAccessNumberforInternationalUse 195
AccessYourVoicemailInternationally 196
InternationalVoicemailTroubleshooting 196
InternationalDataRoaming 197
GetStartedWithSprintWorldwideDataServices 197
AccessEmailandDataServicesonGSM/UMTSNetworks 197
AccessEmailandDataServicesInternationallyonCDMANetworks 197
InternationalRoamingStatusMessages 198
ContactSprintforAssistancewithInternationalService 199
Settings 201
Wireless&NetworksSettings 201
AirplaneMode 201
Wi-FiSettings 201
Wi-FiCallingSettings 201
BluetoothSettings 202

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MobileDataSettings 202
MediaOutputSettings 202
MoreWireless&NetworkSettings 202
PersonalizeSettings 203
CustomizetheHomeandLockScreenSettings 203
Ringtone 203
NotificationSound 203
Alarm 204
Accounts&Sync 204
AddYourSocialNetworks,EmailAccounts,andMore 204
AddanExchangeActiveSyncAccount 204
AddEmailAccounts 205
AddOneorMoreGoogleAccounts 205
ManageYourOnlineAccounts 205
LocationSettings 206
LocationSetting 206
Google’sLocationReporting 207
SecuritySettings 207
ScreenLockSettings 207
BypasstheLockScreen 209
LockScreenandPasswordSettings 209
AllowInstallationofThird-PartyPrograms 209
WorkwithCertificates 210
AccessibilitySettings 210
NavigateYourPhonewithTalkBack 211
BackupandReset 213
Backup 213
ResetYourPhone 216
GetContentFromAnotherPhone 217
Display&GesturesSettings 217
Auto-rotateScreen 217
FontStyle 218
FontSize 218
Brightness 218
ScreenTimeout(Sleep) 219
Daydream 219
FlashNotifications 219

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AppNotifications 219
MediaGesture 220
MotionLaunchGestures 220
CalibratetheScreen 220
HTCBoomSoundSetting 220
SoundSettings 221
GeneralSoundSettings-SoundProfileandVibrate 221
GeneralSoundSettings-Volumes 221
DoNotDisturbMode 221
IncomingCalls-Ringtone 223
IncomingCalls-OtherOptions 223
NotificationsandAlarms 224
SystemSoundSettings 224
CallSettings 224
VoicemailSettings 224
HearingAids 225
CDMACallSettings 225
InternetCallSettings 226
OtherCallSettings 226
AppsSettings 227
UninstallThird-partyApps 227
ClearApplicationCacheandData 227
StorageSettings 227
TypesofStorage 227
CopyFilesToorFromYourPhone 228
MakeMoreStorageSpace 228
EncryptDataonYourPhone 229
PowerSettings 230
OptimizeBatteryLifewithPowerSaverMode 230
UseExtremePowerSavingMode 230
CheckBatteryUsage 231
CheckBatteryHistory 231
DisplaytheBatteryPercentage 231
BatterySavingTips 231
Language&KeyboardSettings 233
ChangethePhoneLanguage 233
SpellChecker 234

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KeyboardandInputMethods-GoogleVoiceTyping 234
KeyboardandInputMethods-HTCSenseInput 234
KeyboardandInputMethods-Swype 235
SpeechSettings 235
Date&TimeSettings 235
Printing 236
ActivateThisDevice 236
SystemUpdates 236
AboutYourPhone 237
ImportantInformation 238
RadioFrequencyExposureOperatingInstructions 238
ImportantNoteonRecoverableData 238
ProprietaryNotices 239
Index 241

Get Started 1
Get Started
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandSprintservicethe
firsttime.
Your Phone at a Glance
Thefollowingillustrationsoutlineyourphone’sprimaryexternalfeatures,keys,andbuttons.
Front Panel

Get Started 2
Back Panel
Charge Your Phone
Yourphone’sbatteryshouldhaveenoughchargeforthedevicetoturnonandfindasignal,runthe
setupapplication,setupvoicemail,andmakeacall.Youmustfullychargethebatterytobegin
settingupyourphone.
1. PlugoneendoftheUSBcableintotheACadapter.
2. PlugtheotherendoftheUSBcableintotheCharger/AccessoryJackonthebottompanelof
yourphone.

Get Started 3
3. PlugtheACadapterintoanelectricaloutlet.Fullychargingabatterymaytakeuptothreehours.
Note:UseonlytheadapterandtheUSBcablethatcamewithyourphonetochargethebattery.
Whenthebatterypoweristoolow,makesuretousethepoweradaptertocharge,nottheUSB
cableconnectionwithyourcomputer.
Note:Asasafetyprecaution,thebatterymaystopchargingtoavoidoverheating.
Note:Whenyou’reusingtheInternetandchargingthebattery,yourphonemaybecomewarmer.
Thisisnormal.
Note:Toconserveenergy,unplugthepoweradapterfromtheelectricaloutletafteryoufinish
charging.
Activate Your Phone
Followtheinstructionsbelowtoactivateyourphoneifithasnotalreadybeenactivated.Depending
onyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseoryoumay
needtoactivateitonyourSprintaccount.
n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttimeandstartthesetupapplication,youshouldsee
aHands Free Activationscreen,whichmaybefollowedbyaPRL Updatescreenanda
Firmware Updatescreen.Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
l Activateonyourcomputer:
o Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone

Get Started 4
l Activateonyourphone:
o Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o TouchActivatetooverrideauto-activationandstartthemanualactivationwizard.
o Followtheon-screenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivated,visitsprint.com/support
forassistance.IfyoudonothaveaccesstotheInternet,callSprintCustomerServiceat1-888-211-
4727fromanotherphone.
Tip:DonotpressthePower Buttonwhilethephoneisbeingactivated.PressingthePower
Buttoncancelstheactivationprocess.
Note:Ifyouarehavinganydifficultywithactivation,visitsprint.com/support.
Complete the Setup Application
Walkthroughtheon-devicesetuptochooseyourphonelanguage,Internetconnection,selecthow
youwanttosetupyournewphone,andmore.
1. TouchSTARTtobegin.
l TouchNEXTorSKIPtoskipanyofthescreens.
2. Followtheonscreeninstructionstocompleteeachsection.Foreachtopic,youwillhavethe
optiontoskipitandcontinuetothenextscreen.
l Hands Free Activation.SeeActivateYourPhone.
l Connect to Wi-Fi.ConnecttoaWi-Fi®network.Formoreinformation,seeWi-Fi.
l Got Google?SignintoyourGoogle™Account.Ifyoudon’thaveaGoogleAccount,see
CreateaGoogleAccount.
Note:YoudonotneedtosignupforaGoogleAccounttouseyourphone.However,todownload
appsfromtheGooglePlay™StoreorchatinGoogle+™Hangouts™,youmustlinkyourphonetoa
GoogleAccount.
l Fast and easy setup.UsetheHTCGetStartedservicetosetupyouraccountsand
personalizeyournewphonefromyourcomputer.YourphoneshowsyoutheURLofthe
HTCGetStartedsiteandapaircode.Onyourcomputer’sWebbrowser,justgototheURL
andenterthepaircodetostartyourWebsetup.YouneedanHTCAccounttosaveyour
accountsandsettingsontheWebanddownloadthemtoyourphone.Tofindoutmoreabout
HTCGetStartedandHTCAccount,seetheHelpandFAQontheHTCGetStartedsite:
start.htcsense.com.

Get Started 5
l Transfer or restore.IfyouwanttotransfercontentfromanoldphonetoyournewHTC
phone,chooseGet content from old phoneandtouchNEXT.SeeTransferContentto
YourNewPhone.
Orifyouwanttorestoreyourappsandsettingsfromabackupyou’vecreatedinyouronline
storage,selectRestore from HTC Backup,andtouchNEXT.SeeRestoreYourBackup
FromYourOnlineStoragetoYourNewPhone.
l Accounts & sync.SetupyouremailandsocialnetworkaccountsincludingGoogle,
Microsoft®ExchangeActiveSync®,Mail,HTCAccount,Facebook,Flickr®,LinkedIn®,
Outlook.com,Twitter,andInstagram.Formoreinformation,seeAccounts&Sync.
l Personalize & Secure.Giveyournewphoneanameorsetupascreenlocktohelpsecure
yourphone.
l HTC Backup.Thisscreenshowsapps,socialaccounts,contacts,andmorethatyou’ve
backeduptoyouronlinestorage.Formoreinformation,seeBackup.
l Tell HTC & location services.ChoosewhethertoallowHTCtocollectanonymousdatain
thebackgroundabouthowyouuseyourphone.Scrolldownthescreentoviewandenable
locationservices.Formoreinformation,seeLocationSettingandGoogle’sLocation
Reporting.
3. TouchFINISH.
Note:SomefeaturesthatneedtoconnecttotheInternetsuchaslocation-basedservicesandauto-
syncofyouronlineaccountsmayincurextradatafees.Toavoidincurringdatafees,disablethese
featuresunderSettings.
Set Up Voicemail
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourSprintvoicemailandpersonalgreetingassoonasyour
phoneisactivated.Alwaysuseapasswordtohelpprotectagainstunauthorizedaccess.
1. Touch > .(Ifyourscreenislocked,pressthePower Buttontoturnonthedisplayand
thendrag uptounlockthescreen.)
2. Touchandhold todialyourvoicemailnumber.
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.

Get Started 6
Note:Voicemail Password–Sprintstronglyrecommendsthatyoucreateapasswordwhen
settingupyourvoicemailtohelpprotectagainstunauthorizedaccess.Withoutapassword,anyone
whohasaccesstoyourphoneisabletoaccessyourvoicemailmessages.
Transfer Content to Your New Phone
Youcaneasilytransfercontent,contacts,messages,calendarevents,music,photos,videos,and
morefromotherphonesoryourcomputertoyournewphoneusingtheHTCTransferTool,
Bluetooth®,ordirectUSBconnection.
Transfer Content from an Android Phone
OnyouroldAndroid™phone,downloadtheHTCTransferToolanduseittotransferyourcontentto
yournewHTCphone.Thetypesoflocallystoredcontentonyouroldphonethatthetoolcantransfer
includecontacts,messages,calendarevents,Webbookmarks,music,photos,andvideos.Some
settingscanalsobetransferred.
Note:YouneedAndroidversion2.2orlatertousetheHTCTransferToolonyouroldphone.
Note:IfyouroldphonehasAndroidversion2.1oranearlierversion,youneedtouseBluetooth
transfer.Fordetails,seeTransferContentFromYourOldPhoneUsingBluetooth.
1. Ifyou’resettingupyournewHTCphoneforthefirsttime,selectGet content from old phone
andtouchNEXT.
–or–
Withtwofingers,swipedownfromthestatusbar,andthentouch >Get content from
another phone.
2. ChoosewhethertotransferfromanoldHTCAndroidphoneorotherAndroidphone.
3. TouchFull transfer,andthentouchNEXT.
4. FollowthestepsshownonyournewphonetodownloadandinstalltheHTCTransferToolfrom
GooglePlaytoyouroldphone,installit,andopenthetool.
5. WhenyouseeaPINonyouroldphone,makesurethesamePINalsoappearsonyournew
phonebeforeyoucontinue.

Get Started 7
Note:IfthePINcodedoesn’tappear,thismaymeanthatyouroldphoneisunabletoconnectto
yournewphone.Ifthishappens,touchTry another transfer methodonyournewphonetouse
Bluetoothfortransferringcontactsfromyouroldphone.
6. Onyouroldphone,choosethetypesofcontentyouwanttotransfer,andthentouchStartor
Transfer.
7. Waitforthetransfertofinish.
8. TouchDoneonbothphones.
Transfer Content from an iPhone
IfyouhaveaniPhone®,it’sfastandeasytotransferyourcontacts,messages,andothercontent
whenyouuseHTCSyncManager.Fordetails,seeTransferiPhoneContenttoYourHTCPhone.
Ifyouonlyneedtomigrateyourcontacts,youcanalsouseBluetoothtransfer.Fordetails,see
TransferContentFromYourOldPhoneUsingBluetooth.
Transfer Content From Your Old Phone Using
Bluetooth
UseBluetoothtotransfercontactsfromaniPhone,aphonethathasAndroidversion2.1(orearlier
version),orothertypesofphones.