Huawei eA380-123 User manual

eA380 Series LTE CPE
V100R001C00
User Guide
Issue 01
Date 2017-08-31
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties,guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
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People's Republic of China
Website: http://www.huawei.com
Email: [email protected]m

eA380 Series LTE CPE
User Guide About This Document
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About This Document
Overview
This document describes the hardware, functions, installation, configuration, operation and
maintenance (OM) of the eA380 series customer premises equipment (CPE).
Product Version
Product Name Product Version
eA380-123 V100R001
eA380-135 V100R001
Intended Audience
This document is intended for:
System engineers
Product engineers
Technical support engineers
.

eA380 Series LTE CPE
User Guide Contents
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Contents
About This Document ............................................................................................................ ii
1 Overview................................................................................................................................1
1.1 Product Introduction................................................................................................................................................1
1.2 Application Scenarios..............................................................................................................................................2
1.3 Hardware Specifications .........................................................................................................................................5
1.4 Antenna Specifications............................................................................................................................................7
1.5 Software specifications............................................................................................................................................8
1.6 Product Security.....................................................................................................................................................10
1.6.1 Network Security .........................................................................................................................................10
1.6.2 Application Security.....................................................................................................................................10
1.7 Device Ports...........................................................................................................................................................12
1.7.1 Web Port .......................................................................................................................................................12
1.7.2 USB Port.......................................................................................................................................................14
1.7.3 TR-069 Port..................................................................................................................................................15
2 Hardware.............................................................................................................................. 17
2.1 eA380 Hardware....................................................................................................................................................17
2.1.1 Appearance...................................................................................................................................................17
2.1.2 Panel..............................................................................................................................................................17
2.1.3 Indicator........................................................................................................................................................18
2.2 eA380 Cables.........................................................................................................................................................20
2.2.1 PoE Network Cable......................................................................................................................................20
2.3 Mounting Parts.......................................................................................................................................................21
3 Installation ........................................................................................................................... 23
3.1 Site Preparations....................................................................................................................................................23
3.2 Installation Preparation..........................................................................................................................................24
3.3 Installation Procedure............................................................................................................................................26
3.3.1 Mounting on a Utility Pole..........................................................................................................................26
3.3.2 Mounting on the Wall ..................................................................................................................................29
3.3.3 Cable Connection.........................................................................................................................................33
3.4 Installation Check..................................................................................................................................................36
4 Configuration Introduction ................................................................................................ 39

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4.1 Log in to the WebUI..............................................................................................................................................39
4.2 NAT /Routing Behind MS Settings ......................................................................................................................40
4.3 Profile Management ..............................................................................................................................................40
4.4 TR-069 Setting.......................................................................................................................................................41
4.5 Security Settings ....................................................................................................................................................43
4.5.1 Firewall Settings...........................................................................................................................................43
4.5.2 LAN IPAddress Filtering............................................................................................................................43
4.5.3 MAC Address Filtering................................................................................................................................43
4.5.4 Domain Name Filtering...............................................................................................................................44
5 Update Introduction............................................................................................................ 45
5.1 Local Update..........................................................................................................................................................45
5.2 Online Update........................................................................................................................................................45
5.3 TR069 eSight Update............................................................................................................................................46
5.3.1 Firmware Version.........................................................................................................................................46
5.3.2 Upgrade Management..................................................................................................................................46
6 Maintenance......................................................................................................................... 48
6.1 Maintenance Preparation.......................................................................................................................................48
6.2 Fault Diagnosis ......................................................................................................................................................48
7 FAQ....................................................................................................................................... 50
7.1 What Do I Do If the Web UI Fails to Be Opened?..............................................................................................50
7.2 What Do I Do When Power Indicator Is Not Working?......................................................................................50
7.3 What Do I Do When the Data Service Is not Provided?.....................................................................................51
8 Privacy and Security............................................................................................................ 52
8.1 Privacy Policy........................................................................................................................................................52
8.2 Security Maintenance............................................................................................................................................52
8.3 Performing Default Security Configuration.........................................................................................................52
9 Acronyms and Abbreviations............................................................................................. 54

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1 Overview
About This Chapter
This chapter describes the functions, applications, product security and specifications of the
product.
1.1 Product Introduction
The Huawei eA380 Series CPEs are the Long Term Evolution (LTE) customer premises
equipments (CPEs). As a wireless gateway, the eA380 can be deployed outdoors to provide
services such as data collection and video surveillance.
The eA380 Series CPEs (eA380-135, eA380-123,eA380 for short) supports LTE R11/12. The
eA380 provide the following functions:
Data services
The eA380 series uses LTE broadband technologies to support high-speed broadband
network access, data backhaul, and video surveillance.
Small-scale local area network (LAN)
The eA380 series can connect to external concentrators and Ethernet switches or routers
to set up a LAN with multiple computers. When terminal devices on the LAN connect to
the eA380 using network cables, the terminal devices can provide data services.
Security services
The eA380 series supports the firewall and PIN password, which protects your
computers when you access the Internet.
Firewall services
The eA380 series supports the following firewall services:
−Firewall enabling or disabling: enables or disables firewalls.
−Media access control (MAC) address filtering: prevents certain MAC addresses from
accessing the computers on a LAN.
−IP address filtering: blocks certain IP addresses from accessing the local computers.
−URL filtering: prevents computers from accessing certain URLs.
Local and remote management and maintenance
The eA380 support local configuration to manage devices , configure network
parameters, and help ensure that the device functions properly and stably.

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Remote Management and Maintenance
The eA380 support remote configuration to manage devices , configure network
parameters, and query the status by TR069.
1.2 Application Scenarios
The eA380 provides wireless broadband and wired Ethernet data services.
The eA380 is intended to be deployed in wISP(Wireless Internet Service Provider) network.
They can also be deployed in industrial, public security and enterprise network if the
performance is acceptable to the network operator.
Figure 1-1 The eA380 deployed in wISPnetwork
The eA380 provides a variety of data services, such as LTE-TDD wireless routing and
converting LTE wireless data into wired Ethernet data, and vice versa. Figure 1-2 shows an
application scenario in which the eA380 is used in private industrial networks.

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Figure 1-2 The eA380 deployed in industrial private networks
The following example describes how to use the eA380 for video monitoring.
1. Use a power adapter to supply power for the eA380 or video camera, as shown in Figure
1-3.

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Figure 1-3 The eA380 connected to a video camera.
2. Use a network cable to connect the eA380 to an external device. If the eA380 connects
to a single device, connect the power adapter directly to the eA380. If the eA380
connects to multiple devices, connect the power adapter to a Hub or switch and then to
the eA380, as shown in Figure 1-4.
Figure 1-4 The eA380 connected to multiple devices

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1.3 Hardware Specifications
Table 1-1 describes the technical specifications of the eA380.
Table 1-1 Technical specifications of the eA380
Category Description
Technical standards
WAN: LTE 3GPP Release 11/12
LAN: IEEE 802.3/802.3u
WLAN: IEEE 802.11b/g/n
Working
frequency band
LTE
eA380-123: LTE TDD (2570 MHz to 2620 MHz)
LTE TDD (2300 MHz to 2400 MHz)
LTE FDD (2500 MHz to 2570 MHz(UL)/
2620 MHz to 2690 MHz(DL))
eA380-135: LTE TDD (3400 MHz to 3600 MHz)
LTE TDD (3600 MHz to 3800 MHz)
WLAN 2400 MHz to 2483.5 MHz
External
interface
1 Ethernet and voice interface (RJ45): 10/100/1000Base-TX Ethernet,
PoE combined
1 USB interface(for local maintenance only)
1 SIM card slot
LED indicator
One POWER indicator
One LAN indicator
Three LTE signal strength indicators
Maximum
transmit power
LTE (23±2) dBm
WLAN (16±3) dBm
EIRP WiFi 2.4G < 20 dBm
Receiving
sensitivity LTE eA380-123
B38/B40:
< -100 dBm/5 MHz
< -97 dBm/10 MHz
< -94 dBm/20 MHz
B7:
< -98 dBm/5 MHz
< -95 dBm/10 MHz
< -92 dBm/20 MHz
LTE TDD (2496 MHz to 2690 MHz)

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Category Description
eA380-135
B42/B43:
< -99 dBm/5 MHz
< -96 dBm/10 MHz
< -93 dBm/20 MHz
WLAN
802.11b: -92 dBm@1 Mbps,
-85 dBm@11 Mbps
802.11g: -88 dBm@6 Mbps
-73 dBm@54 Mbps
802.11n:
HT20: -87 dBm@MCS0
-71 dBm@MCS7
HT40: -84 dBm@MCS0
-68 dBm@MCS7
Power
consumption when heater works (<25W)
when heater off (<9W)
Power supply PoE (should be powered by IEEE802.3at standard)
PoE adapter: AC 100V~240V,DC 54V/650mA
Weight <1.5kg (The power supply adapter is not included)
Water and dust
proof IP65
Temperature Working temperature: -40 ℃to +55 ℃
Storage temperature: -40 ℃to +70 ℃
Humidity 5% to 95%
Installation Mounted on poles or walls
Please deploy the device to make it power on in three months after received or store it under following
circumstance:
Temperature: -10°C to 35°C
Humidity: 30%RH to 85% RH
Thermometer and hygrometer should be used to monitor, adjust the temperature and humidity.

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eA380-123 WLAN CH1-CH10 is unavailable when LTE works at band 40
1.4 Antenna Specifications
Table 1-2 eA380s LTE antenna specifications
Item eA380-123 eA380–135
Band 2300 to 2400 MHz (Band 40)
2570 to 2620 MHz (Band 38)
2496 to 2690 MHz (Band 41)
2500 to 2570 MHz (Band 7 UL)
2620 to 2690 MHz (Band 7 DL)
3400 to 3600 MHz (Band 42)
3600 to 3800 MHz (Band 43)
Gain 12±1dBi 13±1dBi
Input
impedance 50 ohm
SWR < 2
Polarization Dual cross polarization
Radiation
pattern Directional antenna
Table 1-3 WLAN antenna specifications
Item Description
Frequency 2400 MHz ~ 2483 MHz
Input
impedance 50 Ω
Standing
wave ratio < 3
efficiency >50%
Gain 2dBi
Polarization Linear polarization

Frequency Range LTE-FDD Band 7:2500-2570MHz(Tx), 2620-2690MHz(Rx)
LTE-TDD Band 40: 2305-2320MHz&2345-2360MHz(Tx/Rx)
LTE-TDD Band 41: 2500-2690MHz(Tx/Rx)
For FCC frequency range:

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1.5 Software specifications
Table 1-4 Software specifications
Item
Description
Gateway
Router: The default routing address is 0.0.0.0. The default routing table
items can be generated accordingly.
Supports Address Resolution Protocol (ARP)
Supports domain name service (DNS)
Supports Internet Control Message Protocol (ICMP)
Supports Network Address Translation (NAT) and Network Address
Port Translation (NAPT).
Supports fragment message identification for normal NAT
Supports NAT traverse
DHCP server
The default DHCP server address ranges from 192.168.1.2 to
192.168.1.254. The default gateway address is 192.168.1.1.
The default DHCP lease is 24 hours.
The DHCP server can be enabled or disabled.
The DHCP server's address pool can be configured.
The DHCP lease can be configured.
IP address status such as the hostname, Media Access Control (MAC)
address, IP address, and remaining DHCP lease can be displayed.
Supports static IP address reservation
Supports DHCP relay
Routing behind MS
UE direct connect
Firewall
Firewall switch
LAN MAC address filtering
IP address filtering
URL filtering
Security Parameter Index (SIP) ALG
Demilitarized Zone (DMZ)
Port forwarding
Service access control
NAT（Network Address Translation）
Static Route
Dynamic Route
LAN
Auto-negotiation between 10 /100 /1000 Mbit/s
MDI/MDIX auto-sensing

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Item
Description
Compatible with IEEE 802.3/802.3u
If you connect to multiple hosts via Hub or switch, the number of host
devices sold under LTE CPE should not exceed 32
frequency
lock
Support frequency, cell lock two ways
WLAN
SSID broadcast and hiding is supported.
WLAN 2.4 GHz (802.11b/g/n) is supported.
WPS is supported.
Authentication:
Open System authentication
Shared Key authentication
64/128-digit WEP encryption
256-digit WPA-PSK/ WPA2-PSK encryption
AES ciphering algorithm
TKIP and AES ciphering algorithm synchronously
MAC address authentication:
Up to 10 MAC address items.
Support MAC address whitelist
Support MAC address blacklist
Ratio adjustment:
Automatically
Manually
STA management:
Supports limit of access users (up to 32 users)
Support STA status query
Upgrade
Supports TR-069 upgrade and local upgrade and online upgrade
SIM
Supports PIN management and SIM card authentication
soft SIM
Dial-up
connection
Supports automatic and manual connection
Importing and
exporting
configuration
Encrypt and back up the current configuration, and then restore from a
backup configuration

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1.6 Product Security
eA380 security includes network security and application security. Application security
includes wireless security and OM security.
1.6.1 Network Security
eA380 network security uses Secure Sockets Layer (SSL) and Hypertext Transfer Protocol
Secure (HTTPS).
SSL
The SSL protocol is a security connection technology for the server and client. It provides a
confidential, trusted, and identity-authenticating connection to two application layers. SSL is
regarded as a standard security measure and has been widely applied to web services.
Identity authentication
Identity authentication checks whether a communication individual is the expected
object. SSL authenticates servers and clients based on digital certificates and
user/password. Clients and servers have their own identifiers. The identifiers are
numbered by the public key. To verify that a user is legitimate, SSL requires digital
authentication during data exchange in the SSL handshake procedure.
Connection confidentiality
Data is encrypted before transmission to prevent data from being hacked by malicious
users. SSL uses encryption algorithms to ensure the connection confidentiality.
Data integrity
Any tampering on data during transmission can be detected. SSLestablishes a secure
channel between the client and the server so that all the SSL data can reach the
destination intact.
HTTPS
For the eA380, the OM TCP applications can use SSL. HTTP over SSL is generally called
HTTPS. HTTPS is used for connections between the NMS/WebUI and eA380. SSL also uses
the digital certificate mechanism.
HTTPS provides secure HTTP channels. HTTPS is HTTP to which SSL is added, and SSL
ensures the security of HTTPS.
1.6.2 Application Security
eA380 application security includes wireless security and OM security.
Wireless Security
eA380 wireless security includes authentication, air-interface data encryption, and integrity
protection.
OM Security
OM security includes user authentication, access control, OM system security, and software
digital signature.

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User Authentication and Access Control
User authentication and access control are implemented for users to be served by the eA380.
The objective of authentication is to identify users and grant the users with proper permission.
The objective of access control is to specify and restrict the operations to be performed and
the resources to be accessed by the users.
OM System Security
OM system security includes software integrity check.
In the original procedure for releasing and using the software, the software integrity is ensured
by using cyclic redundancy check (CRC). CRC can only prevent data loss during
transmissions. If data is tampered with during transmissions, a forged CRC value will be
regarded as valid by the CRC. Therefore, the receive end cannot rely on the CRC to ensure
the consistency between the received data and the original data, adversely affecting the
reliability and security for the software.
Software integrity protection implements the Hash algorithm or adds a digital signature to
software (including mediation layers and configuration files) when releasing software, and
then uploads software to the target server or device. When a target device downloads, loads,
or runs software, the target device performs the Hash check or authenticates the digital
signature. By doing so, software integrity protection ensures end-to-end software reliability
and integrity.
Software integrity protection helps detect viruses or malicious tampering in a timely manner,
preventing insecure or virus-infected software from running on the device.
Digital Signature of Software
A digital signature of software is used to identify the software source. It ensures the integrity
and reliability of software.
When software is released, its digital signature is delivered with the software package. After
the software package is downloaded to an NE, the NE verifies the digital signature of the
software package before using it. If the digital signature passes the verification, the software
is intact and reliable. If the verification fails, the software package is invalid and cannot be
used. Figure 1-5 illustrates the principles of a software digital signature.

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Figure 1-5 Digital signature of software
Before a software package is released, all files in the software package are signed with
digital signatures. That is, after a message digest is calculated for all files in the software
package, the message digest is digitally signed using a private key.
After a software package with a digital signature is loaded to an NE through a media
such as the software release platform, the NE first verifies the digital signature of the
software package. That is, the NE uses a public key to decrypt the digital signature and
obtain the original message digest. Then, the NE recalculates the message digest and
compares the new message digest with the original one.
−If the two message digests are the same, the software package passes the
verification and can be used.
−If the two message digests are different, the software package fails the verification
and cannot be used.
The public key used to decrypt digital signatures is stored in the secure storage area of an NE
and cannot be queried or exported.
1.7 Device Ports
1.7.1 Web Port
You can log in to the CPE WebUI over HTTPS to manage the LTE CPE, including
configuring and querying settings, exporting running logs, querying device logs, importing
and exporting the configuration, restarting and updating the LTE CPE, and restoring the LTE
CPE to its default settings. For details, see the WebUI online help.
The default WebUI login user name and password are admin and admin, respectively.
NOTE

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You can change the login password on the WebUI.
Internet Explorer 9.0 and a later version is recommended, because Internet Explorer 6.0 uses the
SSL 3.0 protocol that contains vulnerabilities.
To improve security, change the defaultpassword at your first login and regularly change the password.
It is recommended that users do not set an empty password or a simple password.
A password must meet the following rules:
A password consists of 8 to 15 characters.
A password contains at least two types of characters of the following:
−Lowercase letter
−Uppercase letter
−Digit
−Special characters, including the space character and the following: ! # $ ( )
* - . / = @ [ ] ^ _ ` { } ~ |
A password cannot be the user name or the reverse order of the user name.
A password cannot contain more than two consecutive characters that are the same
(for example, 111 is not allowed.)
By default, the function to remotely log in to the CPE WebUI over HTTPS is disabled.
The remote WebUI functions the same as the local WebUI.
The maximum number of WebUI login attempts is three. After three login failures, the
WebUI login page is locked and will be unlocked after one minutes. The lockingduration
is incremented by one minute each time the WebUI login page is locked later.
When the WebUI login password is forgotten, contact the device agent or maintenance
center to restore factory defaults; refer to the AT command manual to restore factory
defaults by yourself; or contact the device operator to reset the password through
TR-069.
The WebUI supports remote (LTE wireless link) and local (Ethernet interface or Wi-Fi
link) login. Please configure ACL rights based on scenarios to control remote and local
WebUI login. Opening unnecessary login interfaces may increase network attack risks or
lead to unauthorized login. You can use the ACLservice to enable or disable remote or
local WebUI login. For details, see the section "Service Control List" in the online help
of the device WebUI.
If you do not perform any operation within 5 minutes after logging in to the WebUI, the
system automatically logs you out.
You are advised to change the password timely after first login and regularly change the
password to improve network security.
Personnel in the central office may remotely log in to the LTE CPE WebUI for CPE
management and upgrade using HTTPS.
CPEs support HTTPS and are compatible with HTTP. HTTP is not a relatively secure
protocol.

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1.7.2 USB Port
In normal cases, the USB port works in slave mode. In slave mode, the USB port will be
mapped to a computer UI after the Huawei-provided chip driver is installed on the computer.
This UI is locked by default. You can run other AT commands and write data to the SoftSim
card only after running the unlock command. After the serial port mapped by the USB is
connected successfully, run the unlock command.
The commands for unlocking the computer UI port and changing the unlock password are as
follows:
at^PCPORT=”pwd”,1: Enable the computer UI.
pwd indicates the unlock password.
at^PCPORT=”pwd”,0: Disable the computer UI.
pwd indicates the unlock password.
at^PORTPWD=”oldPwd”,”newPwd”, “newPwdConf”: Change the unlock password
of the computer UI.
Here, oldPwd indicates the current password, and newPwd the new password, and
newPwdConf the confirm password. newPwd must be the same as newPwdConf;
otherwise, the password cannot be changed.
NOTE
The default unlock password is $Zls123Q.
To improve security, change the default USB unlock password at your first login and regularly
change the password. It is recommended that users do not set an empty password or a simple
password.
A password must meet the following rules:
A password consists of at least eight characters.
A password contains at least three types of characters of the following:
−Lowercase letter
−Uppercase letter
−Digit
−Special characters, including the space character and the following: ! # $ ( )
* - . / = @ [ ] ^ _ ` { } ~ |
The password cannot be the user name or the reverse order of the user name.
A password cannot contain more than two consecutive characters that are the same
(for example, 111 is not allowed.)
When the PC UI is unlocked, you can run commands to unlock other USB ports or AT
commands to map the ports in the following table.
Port Mapping Name on
the Computer
Port Usage
Port Number
HUAWEI Mobile Connect -
PC UI Interface
Used to run AT commands.
18 (the actual computer port
prevails)

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To learn more about AT commands, Please contact Huawei. The chipset driver supporting
the USB interface is the host driver that supports Huawei Balong V7R1. If you need it,
contact Huawei.
The maximum number of unlock the USB port attempts is five. After five attempt
failures, users cannot input any key. Users have to restart the device.
The maximum number of attempts of locking the USB port is five. After five attempt
failures, users cannot input any key. Users have to restart the device.
The maximum number of password change attempts is five. After five attempt failures,
the USB ports will be locked.
After USB ports are unlocked, the USB ports do not support logout upon timeout and do
not exit the unlock state even if the ports are removed. In this context, perform the
operation in a secure environment and restart the device, or run commands to lock the
USB ports.
You are advised to change the password timely after first login and regularly change the
password to improve network security.
1.7.3 TR-069 Port
Personnel in the central office can manage the LTE CPE remotely using TR-069.
The management functions include device configuration, configuration query, running
log exporting, and device updating.
The account used for connections between the LTE CPE and central office TR-069
management equipment is managed by personnel in the central office. The default
account name and passwords are admin and Changeme123, respectively.
You can also change the password for connections between the LTE CPE and central
office TR-069 management equipment. A password must meet the following rules:
A password consists of 6 to 15 characters.
A password contains at least two types of characters of the following:
−Lowercase letter
−Uppercase letter
−Digit
−Special characters, including the space character and the following: ! # $ ( )
* - . / = @ [ ] ^ _ ` { } ~ |
The password cannot be the user name or the reverse order of the user name.
A password cannot contain more than two consecutive characters that are the same
(for example, 111 is not allowed.)