IBASE Technology IB838 Series User manual

IB838 Series
Intel® Core™i3 N-series
3.5" Disk-Size SBC
User’s Manual
Version 1.0
(July 2023)

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IB838 Series User’s Manual
Copyright
©2023 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval
system, translated into any language or transmitted in any form or by any
means, electronic, mechanical, photocopying, or otherwise, without the prior
written consent of IBASE Technology, Inc. (hereinafter referred to as
“IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the
products described in this document without prior notice. Every effort has
been made to ensure the information in the document is correct; however,
IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising
from misapplication or inability to use the product or the information
contained herein, nor for any infringements of rights of third parties, which
may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for
identification purposes only and may be trademarks and/or registered
trademarks of their respective owners.

IB838 Series User’s Manual
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Compliance
This product has passed CE Class B tests for environmental specifications
and limits. This product is in accordance with the directives of the European
Union (EU). In a domestic environment, this product may cause radio
interference in which case users may be required to take adequate
measures.
This product has been tested and found to comply with the limits for a Class
B device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications.
WEEE
This product must not be disposed of as normal household
waste, in accordance with the EU directive of for waste
electrical and electronic equipment (WEEE - 2012/19/EU).
Instead, it should be disposed of by returning it to a
municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS
restrictions and prohibits use of the following substances in
concentrations exceeding 0.1% by weight (1000 ppm)
except for cadmium, limited to 0.01% by weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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IB838 Series User’s Manual
Important Safety Information
Environmental conditions:
•Use this product in environments with ambient temperatures between
0˚C and 60˚C.
•Do not leave this product in an environment where the storage
temperature may be below -20°C or above 80°C. To prevent from
damages, the product must be used in a controlled environment.
Care for your IBASE products:
•Before cleaning the PCB, unplug all cables and remove the battery.
•Clean the PCB with a circuit board cleaner or degreaser, or use cotton
swabs and alcohol.
•Vacuum the dust with a computer vacuum cleaner to prevent the fan
from being clogged.
WARNING
Attention during use:
•Do not use this product near water.
•Do not spill water or any other liquids on this product.
•Do not place heavy objects on the top of this product.
Anti-static precautions
•Wear an anti-static wrist strap to avoid electrostatic discharge.
•Place the PCB on an anti-static kit or mat.
•Hold the edges of PCB when handling.
•Touch the edges of non-metallic components of the product instead of
the surface of the PCB.
•Ground yourself by touching a grounded conductor or a grounded bit of
metal frequently to discharge any static.
CAUTION
There is danger of explosion if the internal lithium-ion battery is replaced by
an incorrect type. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries according to
the manufacturer’s instructions or recycle them at a local recycling facility or
battery collection point.

IB838 Series User’s Manual
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Warranty Policy
•IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of
shipment cannot be ascertained, the product serial numbers can be
used to determine the approximate shipping date.
•3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are
not manufactured by IBASE, such as CPU, CPU cooler, memory,
storage devices, power adapter, panel and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL
BE TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL
BE BILLED FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest
information about the product.
2. If you need any further assistance from your distributor or sales
representative, prepare the following information of your product and
elaborate upon the problem.
•Product model name
•Product serial number
•Detailed description of the problem
•The error messages in text or in screenshots if there is any
•The arrangement of the peripherals
•Software in use (such as OS and application software, including the
version numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the
form and contact your distributor or sales representative.

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IB838 Series User’s Manual
Table of Contents
Chapter 1 General Information .............................................1
1.1 Introduction............................................................................................2
1.2 Features.................................................................................................2
1.3 Packing List ...........................................................................................3
1.4 Optional Accessories.............................................................................3
1.5 Specifications.........................................................................................4
1.6 Block Diagram .......................................................................................6
1.7 Board Pictures.......................................................................................7
1.8 Dimensions............................................................................................9
Chapter 2 HardwareConfiguration........................................11
2.1 Essential Installations..........................................................................12
2.2 Setting the Jumpers.............................................................................13
2.3 Jumper & Connector Locations ...........................................................14
2.4 Jumpers Quick Reference...................................................................15
2.4.1 eDP Panel Power Selection (JP1) .........................................15
2.4.2 LVDS Panel Brightness Selection (JP2)................................16
2.4.3 LVDS Panel Power Selection (JP3).......................................16
2.4.4 AT / ATX Selection (JP4) .......................................................17
2.4.5 M.2 B-key / Sierra Module Selection (JP5)............................17
2.4.6 Sierra Module Interface Selection (JP6) ................................18
2.4.7 Clear CMOS Data (SW1).......................................................18
2.4.8 Clear ME Register (SW1).......................................................19
2.5 Connectors Quick Reference...............................................................20
2.5.1 SATA Connectors (CN1)........................................................21
2.5.2 eDP Connector (CN2)............................................................21
2.5.3 DP Connectors (CN3) ............................................................23
2.5.4 LAN Connectors (CN4, CN5).................................................24
2.5.5 USB 3.2 Connector (CN6)......................................................24
2.5.6Type-C Connector (CN7) .......................................................25
2.5.7 USB 3.2 Stack Connector (CN8)............................................25
2.5.8 COM1 RS-232/422/485 Serial Port (CN9).............................26
2.5.9 Nano SIM Card Slot (J1)........................................................27
2.5.10 DDR5 SO-DIMM Connector (J2)............................................27
2.5.11 M.2 B-Key 3052 Connector (J3).............................................28
2.5.12 DC Power Input Connector (J4).............................................28
2.5.13 USB 2.0 Connector (J5).........................................................29
2.5.14 SPI Flash Tool Connector (J6)...............................................29

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2.5.15 Audio Connector (J7) .............................................................30
2.5.16 SATA HDD Power Connector (J8).........................................30
2.5.17 Speaker Out Connector (J9) ..................................................31
2.5.18 LVDS Connectors (J10, J15)..................................................32
2.5.19 SMBUS Connector (J11)........................................................33
2.5.20 Power JTAG Connector (J12) ................................................34
2.5.21 M.2 E-Key 2230 Connector (J13)...........................................35
2.5.22 COM2, COM3, COM4 RS-232 Ports (J18, J16, J14).............35
2.5.23 RTC Battery Connector (J20).................................................36
2.5.24 LVDS Backlight Connector (J21)............................................36
2.5.25 80 Port Debug Tool Connector (J22) .....................................37
2.5.26 Digital I/O Connector (J23).....................................................37
2.5.27 Front Panel Setting Connector (J24)......................................38
Chapter 3 Drivers Installation.............................................39
3.1 Introduction..........................................................................................40
3.2 Intel®Chipset Software Installation Utility............................................40
3.3 VGA Driver Installation.........................................................................42
3.4 HD Audio Driver Installation.................................................................44
3.5 LAN Driver Installation.........................................................................47
3.6 Intel®Management Engine Drivers Installation....................................49
3.7 Intel(R) Serial IO Drivers Installation ...................................................50
Chapter 4 BIOS Setup..........................................................51
4.1 Introduction..........................................................................................52
4.2 BIOS Setup..........................................................................................52
4.3 Main Settings.......................................................................................53
4.4 Advanced Settings...............................................................................54
4.5 Chipset Settings...................................................................................66
4.6 Security Settings..................................................................................68
4.7 Boot Settings........................................................................................69
4.8 Save & Exit Settings ............................................................................70
Appendix........................................................................................71
A. I/O Port Address Map ..........................................................................72
B. Interrupt Request Lines (IRQ)..............................................................74
C. Watchdog Timer Configuration............................................................75
D. Onboard Connector Reference Types.................................................79
E. USB Power Control Mapping...............................................................79

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Chapter 1
General Information
The information provided in this chapter includes:
•Features
•Packing List
•Optional Accessories
•Specifications
•Block Diagram
•Board Pictures
•Board Dimensions

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IB838 Series User’s Manual
1.1 Introduction
IB838 integrates the Intel® Core™i3 N-series Processor, offering unrivaled
power and versatility for industrial applications. Key features include a DDR5
SO-DIMM socket with 16GB capacity and IBECC capability. A set of
connectivity options covers Type-C & DP++ and eDP or LVDS support, two
Intel® PCI-E 2.5G LAN, 2x USB 2.0, 4x USB 3.2, 4x COM ports, and 1x
SATA III interface. It also supports essential features such as fTPM,
Watchdog timer, and Digital I/O, enhancing security and functionality.
IB838
1.2 Features
•Intel® Core™i3 N-series Processor
•1x DDR5 SO-DIMM, Max. 16GB, supports IBECC
•Supports Type-C & DP++ and eDP or LVDS
•2x Intel® PCI-E 2.5G LAN
•2x USB 2.0, 4x USB 3.2 (1x Type-C + 3x Type-A), 4x COM, 1x SATA III
•2x M.2 socket (E-key + B-key)
•Supports fTPM, Watchdog timer, Digital I/O

General Information
IB838 Series User’s Manual
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1.3 Packing List
Your IB838 package should include the items listed below. If any of the items
below is missing, contact the distributor or dealer from whom you purchased
the product.
•IB838 SBC x 1
•Disk x 1
(including chipset drivers and flash memory utility)
•This User’s Manual x 1
1.4 Optional Accessories
IBASE provides the following optional accessories:
•Cable Kit (IB76A-2)
Including:
DC-In power cable (PW592) x 1
COM ports cable (PK1H) x 1
SATA & HDD power cable (SATA-53A) x 1
USB 2.0 cable (USB29) x 1
•Audio cable (Audio-18)
•M.2 (B-Key) PCIe extension 3042 to 3052
•Heat spreader (HSIB838-1)
•Heat sink (HSIB838-A)

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IB838 Series User’s Manual
1.5 Specifications
Model Name
Description
IB838F-N305
3.5" Intel® Core i3-N305 SoC onboard, 2x 2.5GbE, DisplayPort +
Type-C + LVDS, 4x COM, 2x M.2 (E-key+Bkey), 1x SATA III, fTPM,
DC-in (9V~36V)
IB838FE-N305
3.5" Intel® Core i3-N305 SoC onboard, 2x 2.5GbE, DisplayPort +
Type-C + eDP, 4x COM, 2x M.2 (E-key+Bkey), 1x SATA III, fTPM,
DC-in (9V~36V)
IB838F-N50
3.5" Intel® N50 SoC onboard, 2x 2.5GbE, DisplayPort + Type-C +
LVDS, 4x COM, 2x M.2 (E-key+B-key), 1x SATA III, fTPM, DC-in
(9V~36V)
IB838FE-N50
3.5" Intel® N50 SoC onboard, 2x 2.5GbE, DisplayPort + Type-C +
eDP, 4x COM, 2x M.2 (E-key+B-key), 1x SATA III, fTPM, DC-in
(9V~36V)
Specifications
Form Factor
3.5” disk-size SBC
CPU
Intel® Core™i3 N-series Processor
Memory
1x DDR5 SO-DIMM, Max. 16GB
Graphics
Intel® SoC integrated Gen12 graphics
Ethernet
2x Intel® I226V LAN
BIOS
AMI BIOS
H/W Monitor
Yes
Watchdog
Timer
Yes (256 segments, 0, 1, 2…255 sec / min)
Super I/O
Fintek F81964D-I
Audio Codec
& Controller
Intel® Core™i3 Processor N-series & Intel® Processor
N-series built-in HD audio + ALC888S codec
Serial Port
1x RS232/422/485 (Jumper-less selection) + 3x RS232
USB 2.0
2x USB 2.0 via (pin header)
USB 3.X
1x Type-C+ 3x Type-A
Serial ATA
1x SATA III
Digital IO
4-In & 4-Out

General Information
IB838 Series User’s Manual
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1
TPM
fTPM
Power
+9V~+36V DC-in
Others
EuP/ErP
Environment
Temperature
•Operation: 0 ~ 60 °C (32 ~ 140 °F)
•Storage: -20 ~ 80 °C (-4 ~ 176 °F)
Relative
Humidity
10% ~ 90 % (non-condensing)
All specifications are subject to change without prior notice.

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IB838 Series User’s Manual
1.6 Block Diagram

General Information
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1
1.7 Board Pictures
Top View
Bottom View
＊The photos are for reference only. Some minor components may differ.

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IB838 Series User’s Manual
I/O View

General Information
IB838 Series User’s Manual
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1
1.8 Dimensions

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IB838 Series User’s Manual
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Chapter 2
Hardware Configuration
This section provides information on jumper
settings and connectors on the IB838 in order to set
up a workable system. On top of that, you will also
need to install crucial pieces such as the CPU and
the memory before using the product. The topics
covered are:
•Essential installations before you begin
•Jumper and connector locations
•Jumper settings and information of connectors

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IB838 Series User’s Manual
2.1 Essential Installations
2.1.1 Installing the Memory
The IB838 series supports two DDR4 memory sockets. To install the
modules, locate the memory slot on the board and perform the
following steps:
1. Align the key of the memory module with that on the memory slot
and insert the module slantwise.
2. Gently push the module in an upright position until the clips of the
slot close to hold the module in place when the module touches
the bottom of the slot.
To remove the module, press the clips outwards with both hands, and
the module will pop-up.