IBM NetVista A21 User manual

User Guide
Ty pe s
6336, 6337, 6339, 6341, 6342, 6346,
6347, 6348, 2254, 2256, 2257


User Guide
Ty pe s
6336, 6337, 6339, 6341, 6342, 6346,
6347, 6348, 2254, 2256, 2257


Note
Before using this information and the product it supports, be sure to read the “Safety Information” on page v and Appendix E,
“Notices and trademarks” on page 69.
Second Edition (May 2002)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety Information .......................v
Lithium battery notice .......................vi
Modem safety information .....................vi
Laser compliance statement ....................viii
About this book ........................ix
How this book is organized.....................ix
Information resources .......................x
Chapter 1. Overview .......................1
Identifying your computer .....................1
Small desktop model computer ..................2
Desktop model computer ....................2
Microtower model computer ...................3
Features............................3
Specifications ..........................5
Physical specifications —small desktop model ............6
Physical specifications —desktop model...............7
Physical specifications —microtower model .............8
Available options.........................9
Tools required..........................9
Handling static-sensitive devices ...................9
Chapter 2. Installing external options ................11
Locating the connectors on the front of your computer ..........12
Locating the connectors on the rear of your computer ..........16
Home PNA network adapter ...................16
Obtaining device drivers .....................17
Chapter 3. Installing internal options — small desktop model ......19
Removing the cover .......................19
Locating components ......................20
Identifying parts on the system board ................21
Installing memory ........................21
Installing DIMMs .......................21
Installing adapters........................22
Installing internal drives......................23
Drive specifications ......................24
Installing a drive .......................24
Installing a Rope Clip ......................26
Replacing the cover and connecting the cables .............26
Chapter 4. Installing internal options — desktop model ........29
Removing the cover .......................29
Locating components ......................30
Identifying parts on the system board ................31
Installing memory ........................31
Installing DIMMs .......................31
Installing adapters........................32
Installing internal drives......................33
Drive specifications ......................34
Installing a drive .......................35
Installing a Rope Clip ......................38
© Copyright IBM Corp. 2001 iii

Replacing the cover and connecting the cables .............38
Chapter 5. Installing internal options —microtower model .......41
Removing the cover .......................41
Locating components ......................42
Moving the power supply .....................42
Identifying parts on the system board ................45
Installing memory ........................45
Installing DIMMs .......................45
Installing adapters........................46
Installing internal drives......................47
Drive specifications ......................48
Installing a drive .......................49
Installing a Rope Clip ......................52
Replacing the cover and connecting the cables .............52
Chapter 6. Updating the computer configuration ...........55
Verifying that an option is installed correctly ..............55
Configuring PCI adapters .....................56
Configuring startup devices ....................56
Erasing a lost or forgotten password (clearing CMOS) ..........56
Appendix A. Changing the battery .................59
Appendix B. Updating System Programs ..............61
System programs ........................61
Recovering from a POST/BIOS update failure .............61
Appendix C. System address maps ................63
System memory map ......................63
I/O address map ........................63
DMA I/O address map ......................65
Appendix D. Interrupt request and direct memory access channel
assignments ........................67
Appendix E. Notices and trademarks ................69
Television output notice ......................69
Trademarks ..........................70
Index ............................71
iv User Guide

Safety Information
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
DANGER
Le courant électrique provenant de l’alimentation, du téléphone et des câbles
de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique :
vNe manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
vBranchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câbléet mis àla terre.
vBranchez sur des socles de prise de courant correctement câblés tout
équipement connectéàce produit.
vLorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.;
vNe mettez jamais un équipement sous tension en cas d’incendie ou
d’inondation, ou en présence de dommages matériels.
vAvant de retirer les carters de l’unité, mettez celle-ci hors tension et
déconnectez ses cordons d’alimentation, ainsi que les câbles qui la relient
aux réseaux, aux systèmes de télécommunication et aux modems (sauf
instruction contraire mentionnée dans les procédures d’installation et de
configuration).
© Copyright IBM Corp. 2001 v

vLorsque vous installez, que vous déplacez, ou que vous manipulez le
présent produit ou des périphériques qui lui sont raccordés, reportez-vous
aux instructions ci-dessous pour connecter et déconnecter les différents
cordons.
Connexion:
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d’interface sur des
connecteurs.
4. Branchez les cordons d’alimentation sur
des prises.
5. Mettez les unités sous tension.
Déconnexion:
1. Mettez les unités hors tension.
2. Débranchez les cordons d’alimentation
des prises.
3. Débranchez les câbles d’interface des
connecteurs.
4. Débranchez tous les câbles des unités.
Lithium battery notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed
of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
ATTENTION
Danger d’explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type ou d’un type équivalent
recommandépar le fabricant. La batterie contient du lithium et peut exploser
en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au
rebut inappropriée.
Ne pas :
vLancer ou plonger dans l’eau
vChauffer àplus de 100°C (212°F)
vRéparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
vNever install telephone wiring during a lightning storm.
vi User Guide

vNever install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
vNever touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
vUse caution when installing or modifying telephone lines.
vAvoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
vDo not use the telephone to report a gas leak in the vicinity of the leak.
Consignes de sécuritérelatives au modem
Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les
consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres
blessures :
vN’installez jamais de cordons téléphoniques durant un orage.
vLes prises téléphoniques ne doivent pas être installées dans des endroits
humides, exceptési le modèle a étéconçuàcet effet.
vNe touchez jamais un cordon téléphonique ou un terminal non isoléavant que la
ligne ait étédéconnectéeduréseau téléphonique.
vSoyez toujours prudent lorsque vous procédez àl’installation ou àla modification
de lignes téléphoniques.
vSi vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
vEn cas de fuite de gaz, n’utilisez jamais un téléphone situéàproximitéde la
fuite.
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are
also sold separately as options. CD-ROM drives and DVD-ROM drives are laser
products. These drives are certified in the U.S. to conform to the requirements of
the Department of Health and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these drives
are certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the following
handling instructions.
CAUTION:
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive or DVD-ROM drive could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
CD-ROM drive or DVD-ROM drive. Do not remove the drive covers.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.
Safety Information vii

DANGER
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
DANGER:
Certains modèles d’ordinateurs personnels sont équipésd’origine d’une unitéde
CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément
en tant qu’options. L’unitéde CD-ROM/DVD-ROM est un appareil àlaser. Aux
État-Unis, l’unitéde CD-ROM/DVD-ROM est certifiée conforme aux normes
indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits àlaser de
classe 1. Dans les autres pays, elle est certifiéeêtre un produit àlaser de classe 1
conforme aux normes CEI 825 et CENELEC EN 60 825.
Lorsqu’une unitéde CD-ROM/DVD-ROM est installée, tenez compte des remarques
suivantes:
ATTENTION: Pour éviter tout risque d’exposition au rayon laser, respectez les
consignes de réglage et d’utilisation des commandes, ainsi que les
procédures décrites.
L’ouverture de l’unitéde CD-ROM/DVD-ROM peut entraîner un risque d’exposition
au rayon laser. Pour toute intervention, faites appel àdu personnel qualifié.
Certaines unités de CD-ROM/DVD-ROM peuvent contenir une diode àlaser de
classe 3A ou 3B. Tenez compte de la consigne qui suit:
DANGER
Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des
yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer àl’aide
d’instruments optiques.
viii User Guide

About this book
This publication provides instructions for installing most options into your computer.
This publication also includes an overview of computer features, locating
connectors, and updating configuration settings.
How this book is organized
This book contains the following chapters and appendixes:
v“Chapter 1, “Overview”“ provides an introduction to the computer specifications
and the options that are available for your computer.
v“Chapter 2, “Installing external options”“ provides information to orient you to the
connectors on your computer and instructions for installing external options and
peripheral devices.
v“Chapter 3, “Installing internal options —small desktop model”“ provides
instructions for removing the cover and installing hard disk drives, memory, and
adapters in your computer.
v“Chapter 4, “Installing internal options —desktop model”“ provides instructions
for removing the cover and installing hard disk drives, memory, and adapters in
your computer.
v“Chapter 5, “Installing internal options —microtower model”“ provides instructions
for removing the cover and installing hard disk drives, memory, and adapters in
your computer.
v“Chapter 6, “Updating the computer configuration”“ provides instructions for
updating the computer configuration, installing device drivers, and erasing a lost
or forgotten password.
v“Appendix A, “Changing the battery”“provides instructions to help you change the
battery if you need to.
v“Appendix B, “Updating System Programs”“provides instructions to help you
update your system programs.
v“Appendix C, “System address maps”“ provides information for programmers
describing the address maps of the computer.
v“Appendix D, “Interrupt request and direct memory access channel assignments”“
provides information about the interrupt and direct memory access channel
assignments.
v“Appendix E, “Notices and trademarks”“ contains notice and trademark
information.
© Copyright IBM Corp. 2001 ix

Information resources
Access IBM, on your desktop, provides a link to more information about your
computer.
See the Quick Reference that comes with your computer for basic troubleshooting,
software recovery procedures, and information about where to call for help and
service.
If you have Internet access, the most up-to-date manuals for your computer are
available from the World Wide Web. To access this information, point your browser
to:
http://www.pc.ibm.com/support
Type your machine type and model number in the Quick Path field, and click Go.
xUser Guide

Chapter 1. Overview
Adding hardware options to your computer is an easy way to increase its
capabilities. Instructions for installing external and internal options are included in
this publication. When adding an option, use these instructions along with the
instructions that come with the option.
This chapter provides a brief introduction to the options and features that are
available for your computer. Also, important information about required tools,
electrical safety, and static-sensitive devices is included.
Important
Before you install any option, read “Safety Information”on page v. These
precautions and guidelines will help you work safely.
See Access IBM for general information about the use, operation, and maintenance
of your computer. Access IBM also contains information to help you solve problems
and get repair service or other technical assistance.
Identifying your computer
To properly install options, you will need to know the machine type/model of your
computer. You can find this number on the small label on the front of your
computer. An example of the machine type/model number is 6339xxx.
The information in this publication supports several computer types and models.
The following illustrations will help you identify your computer.
© Copyright IBM Corp. 2001 1

Small desktop model computer
Note: The following illustration shows two types of small desktop model computers.
One model type has a door covering the drives.
1394
Desktop model computer
2User Guide

Microtower model computer
Features
This section provides an overview of the computer features, preinstalled software,
and specifications.
Microprocessor
Intel
®
Pentium
™
III with 256 KB of internal L2 cache memory and MMX
™
technology or an Intel Celeron
™
with 128 KB of internal L2 cache memory and
MMX technology
Memory
vSupport for two dual in-line memory modules (DIMMs)
v512 KB flash memory for system programs
Internal drives
v3.5-inch, 1.44 MB diskette drive (some models)
vInternal hard disk drive
vEIDE CD drive or DVD drive (some models)
Video controller
Dynamic video memory technology
Audio subsystem
16-bit integrated Sound Blaster Pro compatible audio subsystem
Connectivity
v10/100 Mbps integrated Intel ethernet controller that supports the Wake on LAN
®
feature
vModem (some models)
System management features
vRemote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)
vWake on LAN
vWake on Ring (in the Configuration/Setup Utility program, this feature is called
Serial Port Ring Detect for an external modem and Modem Ring Detect for an
internal modem)
Chapter 1. Overview 3

vRemote Administration
vAutomatic power-on startup
vSystem Management (SM) BIOS and SM software
vAbility to store POST hardware test results
Input/output features
v25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)
vTwo 9-pin serial connectors
vFour 4-pin, USB connectors
vPS/2
®
mouse connector
vPS/2 keyboard connector
vEthernet connector
vMonitor connector
vThree audio connectors (line in, line out, and microphone)
vFront connectors on some small desktops (S/PDIF, microphone, and headphone)
vFront IEEE 1394 connector (some small desktop models)
Expansion
vDrive bays
–Small desktop model: Three
–Desktop model: Four
–Microtower model: Four
v32-bit PCI expansion slots
–Small desktop model: Three (expansion cards must be low profile)
–Desktop model: Three
–Microtower model: Three
Power
v95 W, 120 W, or 155 W power supply with manual voltage selection switch
vAutomatic 50/60 Hz input frequency switching
vAdvanced Power Management support
vAdvanced Configuration and Power Interface (ACPI) support
Security features
vPower-on and administrator passwords
vSupport for the addition of a Rope Clip and lockable cable (varies by mechanical
chassis)
vStartup sequence control
vStartup without diskette drive, keyboard, or mouse
vUnattended start mode
vDiskette and hard disk I/O control
vSerial and parallel port I/O control
vSecurity profile by device
IBM preinstalled software
Your computer might come with preinstalled software. If it does, an operating
system, device drivers to support built-in features, and other support programs are
included.
4User Guide

Operating systems (supported)
vMicrosoft
®
Windows
®
Millennium Edition (Me)
vMicrosoft Windows 2000 Professional
vMicrosoft Windows 98 Second Edition
Operating systems (tested for compatibility)
1
vMicrosoft Windows 95
vMicrosoft Windows NT
®
Workstation Version 4.0
vMicrosoft Windows XP Personal
Specifications
This section lists the physical specifications for your computer.
1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating
systems might be identified by IBM as compatible with your computer following the publication of this booklet. Corrections and
additions to this list are subject to change. To determine if an operating system has been tested for compatibility, check the Web
site of the operating system vendor.
Chapter 1. Overview 5

Physical specifications —small desktop model
Dimensions
Height: 88 mm (3.4 in.)
Width: 305 mm (12.0 in.)
Depth: 380 mm (14.9 in.)
Weight
Minimum configuration as shipped: 8.2 kg (18 lb)
Maximum configuration: 8.6 kg (19 lb)
Environment
Air temperature:
System on: 10°to 35°C(50°to 95°F)
System off: 10°to 43°C(50°to 110°F)
Maximum altitude: 2134 m (7000 ft)
Note: The maximum altitude, 2134 m (7000 ft), is
the maximum altitude at which the specified air
temperatures apply. At higher altitudes, the
maximum air temperatures are lower than those
specified.
Humidity:
System on: 8% to 80%
System off: 8% to 80%
Electrical input
Input voltage:
Low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input frequency range: 57–63 Hz
Voltage switch setting: 115 V ac
High range:
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 47–53 Hz
Voltage switch setting: 230 V ac
Input kilovolt-amperes (kVA) (approximate):
Minimum configuration as shipped: 0.085 kVA
Maximum configuration: 0.120 kVA
Note: Power consumption and heat output vary
depending on the number and type of optional
features installed and the power-management optional
features in use.
Heat output (approximate) in British thermal units (Btu)
per hour:
Minimum configuration: 187.8 Btu/hr (55 watts)
Maximum configuration: 307.3 Btu/hr (90 watts)
Airflow
Approximately 0.25 cubic meters per minute (9 cubic
feet per minute) maximum
Acoustical noise-emission values
Average sound-pressure levels:
At operator position:
Idle: 38 dBA
Operating: 43 dBA
At bystander position - 1 meter (3.3 ft):
Idle: 33 dBA
Operating: 37 dBA
Declared (upper limit) sound-power levels:
Idle: 3.75 bels
Operating: 4.99 bels
Note: These levels were measured in controlled
acoustical environments according to the procedures
specified by the American National Standards Institute
(ANSI) S12.10 and ISO 7779 and are reported in
accordance with ISO 9296. Actual sound-pressure
levels in a given location might exceed the average
values stated because of room reflections and other
nearby noise sources. The declared sound-power
levels indicate an upper limit, below which a large
number of computers will operate.
Note: The computer is classified as a Class A or
Class B digital device. See the Quick Reference for
further information about this classification.
6User Guide

Physical specifications —desktop model
Dimensions
Height: 140 mm (5.5 in.)
Width: 425 mm (16.7 in.)
Depth: 425 mm (16.7 in)
Weight
Minimum configuration as shipped: 13.6 kg (30 lb)
Maximum configuration: 11.3 kg (25.0 lb)
Environment
Air temperature:
System on: 10°to 35°C(50°to 95°F)
System off: 10°to 43°C(50°to 110°F)
Maximum altitude: 2134 m (7000 ft)
Note: The maximum altitude, 2134 m (7000 ft), is
the maximum altitude at which the specified air
temperatures apply. At higher altitudes, the
maximum air temperatures are lower than those
specified.
Humidity:
System on: 8% to 80%
System off: 8% to 80%
Electrical input
Input voltage:
Low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input frequency range: 57–63 Hz
Voltage switch setting: 115 V ac
High range:
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 47–53 Hz
Voltage switch setting: 230 V ac
Input kilovolt-amperes (kVA) (approximate):
Minimum configuration as shipped: 0.085 kVA
Maximum configuration: 0.120 kVA
Note: Power consumption and heat output vary
depending on the number and type of optional
features installed and the power-management optional
features in use.
Heat output (approximate) in British thermal units (Btu)
per hour:
Minimum configuration: 204.9 Btu/hr (60 watts)
Maximum configuration: 307.3 Btu/hr (90 watts)
Airflow
Approximately 0.34 cubic meters per minute (12 cubic
feet per minute) maximum
Acoustical noise-emission values
Average sound-pressure levels:
At operator position:
Idle: 38 dBA
Operating: 43 dBA
At bystander position - 1 meter (3.3 ft):
Idle: 33 dBA
Operating: 37 dBA
Declared (upper limit) sound-power levels:
Idle: 4.8 bels
Operating: 5.1 bels
Note: These levels were measured in controlled
acoustical environments according to the procedures
specified by the American National Standards Institute
(ANSI) S12.10 and ISO 7779 and are reported in
accordance with ISO 9296. Actual sound-pressure
levels in a given location might exceed the average
values stated because of room reflections and other
nearby noise sources. The declared sound-power
levels indicate an upper limit, below which a large
number of computers will operate.
Note: The computer is classified as a Class A or
Class B digital device. See the Quick Reference for
further information about this classification.
Chapter 1. Overview 7

Physical specifications —microtower model
Dimensions
Height: 381 mm (15 in.)
Width: 194 mm (7.6 in.)
Depth: 381 mm (15 in.)
Weight
Minimum configuration as shipped: 9.1 kg (20 lb)
Maximum configuration: 11.3 kg (25.0 lb)
Environment
Air temperature:
System on: 10°to 35°C(50°to 95°F)
System off: 10°to 43°C(50°to 110°F)
Maximum altitude: 2134 m (7000 ft)
Note: The maximum altitude, 2134 m (7000 ft), is
the maximum altitude at which the specified air
temperatures apply. At higher altitudes, the
maximum air temperatures are lower than those
specified.
Humidity:
System on: 8% to 80%
System off: 8% to 80%
Electrical input
Input voltage:
Low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input frequency range: 57–63 Hz
Voltage switch setting: 115 V ac
High range:
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 47–53 Hz
Voltage switch setting: 230 V ac
Input kilovolt-amperes (kVA) (approximate):
Minimum configuration as shipped: 0.085 kVA
Maximum configuration: 0.120 kVA
Note: Power consumption and heat output vary
depending on the number and type of optional
features installed and the power-management optional
features in use.
Heat output (approximate) in British thermal units (Btu)
per hour:
Minimum configuration: 204.9 Btu/hr (60 watts)
Maximum configuration: 307.3 Btu/hr (90 watts)
Airflow
Approximately 0.5 cubic meters per minute (18 cubic
feet per minute) maximum
Acoustical noise-emission values
Average sound-pressure levels:
At operator position:
Idle: 38 dBA
Operating: 43 dBA
At bystander position - 1 meter (3.3 ft):
Idle: 33 dBA
Operating: 37 dBA
Declared (upper limit) sound-power levels:
Idle: 4.8 bels
Operating: 5.1 bels
Note: These levels were measured in controlled
acoustical environments according to the procedures
specified by the American National Standards Institute
(ANSI) S12.10 and ISO 7779 and are reported in
accordance with ISO 9296. Actual sound-pressure
levels in a given location might exceed the average
values stated because of room reflections and other
nearby noise sources. The declared sound-power
levels indicate an upper limit, below which a large
number of computers will operate.
Note: The computer is classified as a Class A or
Class B digital device. See the Quick Reference for
further information about this classification.
8User Guide