IBM TotalStorage SAN16M-R SAN Manual

IBM TotalStorage SAN16M-R SAN Router
Installation and Service Manual
Service information: 2027 /R16
GC26-7744-02
Read Before Using
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

IBM TotalStorage SAN16M-R SAN Router
Installation and Service Manual
Service information: 2027 /R16
GC26-7744-02


Third Edition (February 2007)
©Copyright International Business Machines Corporation 2005, 2007. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

© Copyright IBM Corp. 2007 iii
Contents
Chapter 1 Overview
Introduction..........................................................................................1
SAN Router...........................................................................................2
SAN Router physical description...............................................4
Operational features.....................................................................5
Element Manager overview ...............................................................7
Software requirements........................................................................8
Before installing the SAN Router ......................................................9
Required tools and materials ......................................................9
Package contents.........................................................................10
Safety precautions.......................................................................10
Chapter 2 Installing and connecting the SAN Router
Installing the SAN Router ................................................................13
Task 1: Verifying installation requirements...................................14
Gathering preliminary site information..................................14
Task 2: Mounting the SAN Router ..................................................16
Surface mounting the SAN Router ..........................................16
Mounting the SAN Router in an equipment rack..................16
Task 3: Powering up the SAN Router.............................................17
Task 4: Preparing to configure the SAN Router............................19
Task 5: Connecting the VT100 or emulation terminal to the
RS-232 management port..................................................................20
Task 6: Preparing the SAN Router for Element Manager access 21
Set the IP address for the network management port using
CLI.................................................................................................21
Task 7: Initiating the Element Manager..........................................23
Before you connect the SAN Router to the network .............23
Task 8: Connecting Intelligent/TCP ports .....................................24
Task 9: Connecting fibre channel ports ..........................................24
Fibre Channel port connections................................................24
Task 10: Configure and enable call home notification .................25
IP address management....................................................................26
SFP connectors and cables................................................................26
SFP cable requirements..............................................................27
Cable specifications ...........................................................................27
Cable guidelines.................................................................................28
Management port pinouts................................................................29

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Serial port pinout........................................................................ 29
RJ45 port pinout.......................................................................... 30
Installing an SFP device....................................................................31
SAN Router firmware default values ............................................. 32
Chapter 3 Maintenance and troubleshooting
Upgrading firmware (E/OSi) .......................................................... 41
Requirements for upgrading firmware (4.6/4.7 to 5.0) ........ 42
Checklist for migrating to 5.0 version .....................................42
Downloading firmware ............................................................. 43
Upgrading bootrom (E/OSi)............................................................ 46
Resetting the system.......................................................................... 47
Troubleshooting overview ............................................................... 48
SAN Router physical connections............................................ 50
SAN Router LEDs.............................................................................. 52
SAN Router troubleshooting ........................................................... 53
GE port troubleshooting................................................................... 56
Serial Management Console troubleshooting ............................... 57
Retrieving the system log .................................................................57
Accessing SNMP alerts or alarms ...................................................58
Performing a loopback test............................................................... 60
Other resources for troubleshooting............................................... 60
SANvergence Manager.............................................................. 61
E/OSi CLI .................................................................................... 61
Element Manager........................................................................ 61
Cleaning fiber-optic components .................................................... 61
Chapter 4 Parts catalog
Parts catalog........................................................................................ 63
RoHS information....................................................................... 63
Front-accessible FRUs ....................................................................... 64
Rear-accessible FRUs......................................................................... 64
Miscellaneous parts........................................................................... 65
Power cords and receptacles............................................................ 66
Chapter 5 Removal and replacement procedures
Procedural notes ................................................................................ 69
RRP 1: SFP optical transceiver .........................................................69
RRP 2: Redundant power supply.................................................... 72

v
Contents
Appendix A Specifications
Port characteristics ............................................................................75
Size and weight .................................................................................75
Power requirements ..........................................................................75
Power consumption ..........................................................................76
Environmental requirements ...........................................................76
Compatible transceivers ...................................................................76
1G FC multi-mode, LC connectors...........................................76
1000Base-SX (GE) multi-mode, LC connectors.......................77
1G FC single-mode, LC connectors ..........................................77
1000Base-LX (GE) single-mode, LC connectors......................77
1G FC copper HSSDC2 transceiver ..........................................77
SFP cable requirements..............................................................78
Notices ............................................................................................................................79
Trademarks .........................................................................................80
Electronic emission notices, certifications, other notices..............81
Laser Compliance Statement.....................................................81
Federal Communications Commission (FCC) Statement .....81
Canadian EMC Statements........................................................81
United States and Canada UL Certification............................82
International Safety Conformity Declaration (CB Scheme)..82
European Union Conformity Declarations and Directives (CE
Mark).............................................................................................82
European Union EMC and Safety Declaration (N-Mark).....83
Argentina IRAM Certification...................................................83
Australia and New Zealand C-Tick Mark...............................84
People’s Republic of China CCC Mark....................................84
Chinese National Standards Statement ...................................84
German TÜV GS Mark...............................................................85
Japanese VCCI Statement ..........................................................85
Korean MIC Mark.......................................................................85
Mexican NOM Mark...................................................................85
Russian GOST Certification.......................................................86
South African SABS Certification.............................................86

SAN16M-R SAN Router Installation And Service Manual
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© Copyright IBM Corp. 2007 vii
Tables
1 IBM products and SAN management documentation—E/OSi .............. xii
2 SAN Router front view keys ........................................................................... 3
3 SAN Router features ........................................................................................ 5
4 Element Manager software functions ........................................................... 7
5 SANvergence Manager and Element Manager platform requirement .... 9
6 Installation task summary ............................................................................. 13
7 SAN Router front panel locations ................................................................ 18
8 Default management and SAN Router addresses ..................................... 19
9 Other defaults ................................................................................................. 19
10 Terminal emulator settings ........................................................................... 21
11 Fibre Channel cables ...................................................................................... 27
12 Compatible cable types ................................................................................. 28
13 Serial port pinout description ....................................................................... 29
14 RJ45 pinout description ................................................................................. 30
15 SAN Router firmware default values via Element Manager ................... 32
16 SAN Router firmware default values via SANvergence .......................... 38
17 SAN Router E/OSi and bootrom versions ................................................ 46
18 Resetting the system ...................................................................................... 47
19 Physical connections and port locations ..................................................... 49
20 LEDs on the SAN Router .............................................................................. 52
21 SAN Router troubleshooting summary ...................................................... 53
22 GE port problems and solutions .................................................................. 56
23 Serial Management Console troubleshooting ............................................ 57
24 SNMP alerts or alarm definitions ................................................................ 59
25 FRU List-front accessible ............................................................................... 64
26 FRU List-rear accessible ................................................................................ 64
27 Miscellaneous Parts List ................................................................................ 65
28 Power cord part number list ......................................................................... 67
29 Small form factor pluggable (SFP) cables ................................................... 78

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© Copyright IBM Corp. 2007 ix
Figures
1 The SAN Router, front view ........................................................................... 3
2 The SAN Router, rear view ............................................................................. 4
3 SAN Router ports and LEDs ......................................................................... 18
4 Management port to management terminal connection .......................... 21
5 Intelligent ports .............................................................................................. 24
6 Fibre channel ports (two of twelve) ............................................................. 25
7 IP addresses associated with SAN Router .................................................. 26
8 Serial port pinout ............................................................................................ 29
9 RJ45 Pinout ...................................................................................................... 30
10 Firmware Upgrade dialog box ..................................................................... 44
11 Activate Boot Location dialog box ............................................................... 45
12 Reset Options dialog box .............................................................................. 48
13 Physical connections and ports .................................................................... 49
14 Power supply FRUs ....................................................................................... 50
15 Retrieve the system log dialog box .............................................................. 58
16 Power supply alert shown in trap viewer .................................................. 60
17 Clean fiber-optic components ....................................................................... 62
18 Miscellaneous parts ........................................................................................ 65
19 Power cords ..................................................................................................... 66
20 Power supply removal .................................................................................. 73

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© Copyright IBM Corp. 2007 xi
Preface
This manual provides the information required to install and prepare
the SAN Router for configuration to operate with E/OSi version 4.6
in an Ethernet/IP or Fibre Channel (FC) data network.
Who should use this manual
This publication is intended for trained service representatives
experienced with storage area network (SAN) and Fibre Channel
technology, and for IT professionals including experienced Data
Networking Administrators and System Architects.
Related publications
Other publications that provide additional information about the
switch include:
•IBM TotalStorage Products in a SAN Environment Planning Manual,
GC26-7675.
• McDATA Eclipse 2640 SAN Router Administration and Configuration
Manual, 620-000203.
• McDATA SANvergence Manager User Manual, 620-000189.
• McDATA E/OSi Command Line Interface User Manual, 620-000207.
•IBM TotalStorage SAN16M-R SAN Router Rack-Mount Installation
Instructions, 958-000432-000.
•IBM TotalStorage SANC40M Cabinet Installation and Service Manual,
GC26-7746.
•IBM eServer Safety Notices, G229-9054.
IBM and McDATA publications
Some of the documentation that is applicable to IBM TotalStorage
products is provided by McDATA Corporation. The documents often
are identified by a McDATA product name that corresponds to the
IBM product name. Table 1 lists the IBM product name, the

SAN16M-R SAN Router Installation And Service Manual
xii
corresponding McDATA product name, the applicable software, and
the documentation that is relevant to the product.
Ordering manuals
To order a printed copy of this publication, contact your IBM Branch
office or you can locate (and purchase) books online at:
http://www.elink.ibmlink.ibm.com.
Where to get help
Contact IBM for technical support, which includes hardware support,
all product repairs, and ordering of spare parts, go to:
http://www.ibm.com/servers/storage/support/san/index.html.
You can also contact IBM within the United States at 1-800-IBMSERV
(1-800-426-7378). For support outside the United States, you can find
the service number at http://www.ibm.com/planetwide/.
Table 1 IBM products and SAN management documentation—E/OSi
IBM TotalStorage
product name,
and machine type
and model
McDATA product
name
Related firmware
and SAN
management
product Relevant documentation
SAN16M-R SAN
Router
• 2027-R16
Eclipse 2640 SAN
Router
•E/OSi
• SANvergence
•McDATA E/OSi Command Line Interface User Manual
(620-000207)
• McDATA E/OSi SNMP Support Manual (620-000228)
• McDATA SANvergence Manager User Manual (620-000189)
• McDATA Eclipse 2640 SAN Router Administration and
Configuration Manual (620-000203)
SAN04M-R SAN
Router
• 2027-R04
Eclipse 1620 SAN
Router
•E/OSi
• SANvergence
• McDATA E/OSi Command Line Interface User Manual
(620-000207)
• McDATA E/OSi SNMP Support Manual (620-000228)
• McDATA SANvergence Manager User Manual (620-000189)
• McDATA Eclipse 1620 SAN Router Administration and
Configuration Manual (620-000205)

xiii
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You can also mail your comments by using the Reader Comment
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Safety and environmental notices
ATTENTION ! The IBM Total Storage SAN16M-R is not designed to be
installed and serviced by customers. Installation and servicing of the
SAN16M-R should be performed by qualified service representatives only.
Safety notices and labels
When using this product, observe the danger, caution, and attention
notices contained in this guide. The notices are accompanied by
symbols that represent the severity of the safety condition. The
danger and caution notices are listed in numerical order based on
their IDs, which are displayed in parentheses, for example (D004), at
the end of each notice. Use this ID to locate the translations of these

SAN16M-R SAN Router Installation And Service Manual
xiv
danger and caution notices in the IBM eServer Safety Notices
(G229-9054) publication, which is on the CD-ROM that accompanies
this product.
The following notices and statements are used in this document.
They are listed below in order of increasing severity of potential
hazards. Follow the links for more detailed descriptions and
examples of the danger, caution, and attention notices in the sections
that follow.
•Note: These notices provide important tips, guidance, or advice.
•Attention notices: These notices indicate potential damage to
programs, devices, or data.
•Caution notices: These statements indicate situations that can be
potentially hazardous to you.
•Danger notices: These statements indicate situations that can be
potentially lethal or extremely hazardous to you. Safety labels are
also attached directly to products to warn of these situations.
Danger notices A danger notice calls attention to a situation that is potentially lethal
or extremely hazardous to people. A lightning bolt symbol
accompanies a danger notice to represent a dangerous electrical
condition. Read and comply with the following danger notices before
installing or servicing this device.
DANGER
To prevent a possible shock from touching two surfaces with different
protective ground (earth), use one hand, when possible, to connect or
disconnect signal cables.
(D001)
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock
hazard under certain conditions. To avoid these hazards, ensure that
your system electrical requirements do not exceed branch circuit
protection requirements. Refer to the information that is provided

xv
with your device or the power rating label for electrical
specifications.
(D002)
DANGER
If the receptacle has a metal shell, do not touch the shell until you
have completed the voltage and grounding checks. Improper wiring
or grounding could place dangerous voltage on the metal shell. If any
of the conditions are not as described, STOP. Ensure the improper
voltage or impedance conditions are corrected before proceeding.
(D003)
DANGER
An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the
outlet is correctly wired and grounded to prevent an electrical shock.
(D004)
A comprehensive danger notice provides instructions on how to
avoid shock hazards when servicing equipment. Unless instructed
otherwise, follow the procedures in the following danger notice.
DANGER
Electrical voltage and current from power, telephone, and
communication cables are hazardous. To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an
electrical storm.
• Connect all power cords to a properly wired and grounded
electrical outlet. Ensure outlet supplies proper voltage and phase
rotation according to the system rating plate.
• Connect any equipment that will be attached to this product to
properly wired outlets.
• When possible, use one hand only to connect or disconnect signal
cables.

SAN16M-R SAN Router Installation And Service Manual
xvi
• Never turn on any equipment when there is evidence of fire,
water, or structural damage.
• Disconnect the attached power cords, telecommunications
systems, networks, and modems before you open the device
covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described below when
installing, moving, or opening covers on this product or attached
devices.
To Disconnect:
1. Turn everything OFF (unless instructed otherwise).
2. Remove power cords from the outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
To Connect:
1. Turn everything OFF (unless instructed otherwise).
2. Attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
(D005)
Labels As an added precaution, safety labels are often installed directly on
products or product components to warn of potential hazards. These
can be either danger or caution notices, depending upon the level of
the hazard.
The actual product safety labels may differ from these sample safety
labels:
DANGER
Hazardous voltage, current, or energy levels are present inside any
component that has this label attached.
(L001)
Do not service, there are no serviceable parts.

xvii
DANGER
Rack-mounted devices are not to be used as a shelf or work space.
(L002)
DANGER
Multiple power cords
(L003)
To remove all power to the device, disconnect all power cords.
Caution notices A caution notice calls attention to a situation that is potentially
hazardous to people because of some existing condition. A caution
notice can be accompanied by different symbols, as in the examples
below:
Read and comply with the following caution notices before installing
or servicing this device.
If the symbol is... It means....
A hazardous electrical condition with less severity than electrical
danger.
A generally hazardous condition not represented by other safety
symbols.
>18kg (39.7 lb)
A specification of product weight that requires safe lifting
practices. The weight range of the product is listed below the
graphic, and the wording of the caution varies, depending on the
weight of the device.
A hazardous condition due to the use of a laser in the product.
Laser symbols are always accompanied by the classification of
the laser as defined by the U. S. Department of Health and
Human Services (for example, Class I, Class II, and so forth).

SAN16M-R SAN Router Installation And Service Manual
xviii
CAUTION
This part or unit is heavy, but has a weight smaller than 18 kg
(39.7 lb.). Use care when lifting, removing, or installing this part or
unit.
(C008)
CAUTION
The doors and covers to the product are to be closed at all times
except for service by trained service personnel. All covers must be
replaced and doors locked at the conclusion of the service
operation.
(C013)
CAUTION
The system contains circuit cards and/or assemblies that contain
lead solder. To avoid the release of lead (Pb) into the environment,
do not burn. Discard the circuit card as instructed by local
regulations.
(C014)
CAUTION
Ensure the building power circuit breakers are turned off BEFORE
you connect the power cord(s) to the building power.
(C023)
CAUTION
This assembly contains mechanical moving parts. Use care when
servicing this assembly.
(C025)