IBM 8364 E series User manual

IBM Network Station
IBM Network Station Service
Information Type 8364
(Models Exx, Txx) September 1999
SY44-0073-01
IBM

IBM Network Station
IBM Network Station Service
Information Type 8364
(Models Exx, Txx) September 1999
SY44-0073-01
IBM

Note
Before using this information and the product it supports, be sure to read the information in “Safety notices”
on page vii and “Notices” on page 123.
Second Edition (September 1999)
© Copyright International Business Machines Corporation 1999. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety notices ...........vii
Danger notices ...........vii
Caution notices ..........viii
Handling static-sensitive devices .....viii
About IBM Network Station Service
Information Type 8364 (Models Exx and
Txx)...............ix
Who should read this book .......ix
Information available on the World Wide Web ix
Related information .........ix
How to send your comments.......x
Part 1. Hardware Overview ....1
Chapter 1. Learning about the IBM Network
Station ..............3
Standard hardware ..........3
Hardware layout ..........4
Communication hardware........6
Required types of communication cable . . 6
Monitor specifications .........6
Power consumption ..........7
Upgrading hardware features ......7
Memory upgrade options .......7
Chapter 2. Replacing Network Station parts 9
Servicing the Network Station ......9
Replacing the logic unit .......9
Replacing all other parts .......10
Returning parts to IBM .......10
Chapter 3. Ordering Network Station parts 11
Ordering replacement parts .......11
Detachable power cables .......14
Ordering optional features .......16
Chapter 4. Performing hardware
procedures ............17
Installing and removing parts ......18
Clearing the administrator password and
CMOS, creating a recovery CompactFlash
card, and reading a CompactFlash card . . . 24
Part 2. Software Overview ....27
Chapter 5. IBM Network Station Manager
software features for Network Station . . 29
Overview .............29
Chapter 6. Work Space On-Demand
software features for Network Station . . 31
Overview .............31
Boot protocols ...........32
RPL..............32
DHCP and PXE ..........32
Java virtual machine .........32
IBM server login ..........33
Webbrowser............33
Printer management .........33
Application management........33
WakeonLAN...........34
Power management .........34
System-low-power states .......35
Monitor low-power states ......35
Part 3. Configuring the Network
Station ............37
Chapter 7. Selecting a setup utility . . . 39
Selecting the NS Boot for Network Station
Manager configuration ........39
Selecting the BIOS for WorkSpace
On-Demand configuration .......40
The Automatic selection ........40
Changing firmware configurations ....41
Switching from the NS Boot for Network
Station Manager configuration .....41
Switching from the BIOS for WorkSpace
On-Demand configuration ......41
Chapter 8. Configuring the Network Station
from the NS Boot utility .......43
Identifying the NS Boot version .....43
Manually updating the NS Boot code . . . 43
Using the NS Boot utility .......45
IBM Network Station NS Boot tasks ....46
© Copyright IBM Corp. 1999 iii

Changing the language setting of the NS
Boot utility ...........46
Selecting a keyboard language .....46
Setting the display resolution .....46
Configuring an IBM Network Station to
boot from Local (NVRAM) settings . . . 47
Displaying hardware information ....48
Displaying the boot log .......48
Enabling verbose diagnostic messages . . 49
Working with Service Aids ......49
Chapter 9. Configuring the Network Station
from the BIOS setup utility ......51
Setup utility overview ........51
Entering the setup utility........51
Primary setup utility screens ......52
System summary .........53
Product data ...........54
Devices and I/O ports .......55
Start options ...........56
Dateandtime..........57
System security ..........58
Advanced setup..........60
ISA legacy resources ........61
Power management ........62
Load default settings ........63
Part 4. Resolving problems with
hardware that is configured for
IBM Network Station Manager . . 65
Chapter 10. Startup sequence of Network
Stations configured for the IBM Network
Station Manager program .......67
Chapter 11. Identifying problems with
hardware that is configured for NS Boot . 69
Starting point for all problems ......69
Indicators of Network Station problems. . . 73
NS Boot audio beep sequences ......75
NS Boot error codes and text messages . . . 76
Group.............76
Subgroup ...........77
Message number .........78
Origin .............78
NS Boot error messages .......78
Part 5. Resolving problems with
hardware that is configured for
WorkSpace On-Demand .....89
Chapter 12. Startup sequence of Network
Stations configured for WorkSpace
On-Demand............91
Chapter 13. Identifying problems with
hardware that is configured for BIOS. . . 93
Starting point for all problems ......93
Isolating hardware problems ......95
Indicators of Network Station problems. . . 97
Diagnostic checkpoints ........100
Diagnostic error table .......101
BIOS error messages .........103
Configuration errors .........105
Part 6. Appendixes .......109
Appendix A. Updating the NS Boot
version H2033190 (03/31/99) .....111
Selecting the operating system for the
Network Station ..........111
Updating the H2033190 (03/31/99) NS Boot
version from NVRAM settings .....112
Updating the H2033190 (03/31/99) NS Boot
version from a DHCP server ......114
Appendix B. Connector pin information 117
Appendix C. Monitor specifications . . . 121
Monitor specifications for the IBM Network
Station Manager program .......121
Monitor specifications for WorkSpace
On-Demand ...........122
Notices .............123
Environmental Design ........124
Product Recycling and Disposal .....125
Trademarks ............125
Electronic Emission Notices......126
Federal Communications Commission
(FCC) Statement .........126
Glossary of abbreviations ......129
Index .............131
iv IBM Network Station

Readers’ Comments — We’d Like to Hear
from You ............135
Contents v

vi IBM Network Station

Safety notices
Safety notices contain information that is related to using the IBM Network
Station thin client in a safe manner. The notices can be in the form of a
danger, warning, or caution notice.
Danger notices
The following danger notices call attention to situations that are potentially
lethal or extremely hazardous. These notices pertain throughout this book.
DANGER
To prevent a possible electrical shock during an electrical storm, do not
connect or disconnect cables or station protectors for communications
lines, display stations, printers, or telephones. (RSFTD003)
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the products that attach to the
system. It is the customer’s responsibility to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock. (RSFTD201)
DANGER
To prevent a possible electrical shock when installing the system, ensure
that the power cords for all devices are unplugged before installing
signal cables. (RSFTD202)
DANGER
To prevent a possible electrical shock when adding the device to a
system, disconnect all power cords, if possible, from the existing system
before connecting the signal cable to that device. (RSFTD205)
© Copyright IBM Corp. 1999 vii

DANGER
To reduce the risk of electrical shock use only AC power sources
approved by IBM. (RSFTD216)
Caution notices
A caution notice applies to a situation that is potentially hazardous to people
because of some existing condition.
CAUTION:
The battery is a lithium battery. To avoid possible explosion, do not burn or
charge the battery. Exchange only with the IBM-approved part. Discard the
battery as instructed by local regulations. (RSFTC227)
Handling static-sensitive devices
When you handle components, take these precautions to avoid static
electricity damage:
vDo not open static-protective packages until you are ready to install their
contents.
vLimit your movements to avoid static electricity build up around you.
vHandle components carefully, and never touch exposed circuitry.
vPrevent others from touching components.
vRemove and install components without setting them down; or, place
components on static-protective packages.
vDo not place components on metal surfaces.
viii IBM Network Station

About IBM Network Station Service Information Type 8364
(Models Exx and Txx)
Who should read this book
This information is intended for the hardware support organization for the
IBM Network Station thin client (hereafter referred to as Network Station).
Use this information in conjunction with the information that ships with the
server software.
Information available on the World Wide Web
vCurrent Network Station information: You can obtain the latest version of
the customer setup information on the World Wide Web at the following
URL:
http://www.ibm.com/nc/pubs
vNetwork Station service support information: You can obtain additional
service support information on the World Wide Web at the following URL:
http://www.ibm.com/nc
In the left frame, click Support.
vCompatible CompactFlash cards: You can obtain information about
CompactFlash cards that are compatible with the Network Station hardware
on the World Wide Web at the following URL:
http://www.ibm.com/nc
Click Accessories and Upgrades, and then Attachments.
Related information
Refer to the following publications for information relating to the Network
Station:
vSee IBM Network Station Safety Information SA41-4143 for important safety
notices.
vSee Setting Up IBM Network Station Hardware - Type 8364 (Models Exx and
Txx) SA41-0046 for hardware setup procedures and upgrade procedures.
vRefer to the information that ships with the server software for information
about connecting Network Station hardware to a network server, and
general system administrator requirements.
© Copyright IBM Corp. 1999 ix

How to send your comments
Your feedback is important in helping to provide the most accurate and
high-quality information. If you have any comments about this, or any other
IBM information, mail the readers’ comment form that is located at the end of
this document.
vIf you are mailing a comment form from a country other than the United
States, you can give the form to the local IBM branch office or IBM
representative for postage-paid mailing.
vIf you prefer to send comments by FAX, use either of the following
telephone numbers:
– United States and Canada: 1–800–937–3430
– Other countries: 1–507–253–5192
vIf you prefer to send comments electronically, use the following network
identification:
– IBMMAIL, to IBMMAIL(USIB56RZ)
– [email protected]
Be sure to include the following:
vThe title and publication number of the information.
vThe page number or topic to which your comment applies.
xIBM Network Station

Part 1. Hardware Overview
Chapter 1. Learning about the IBM Network
Station ..............3
Standard hardware ..........3
Hardware layout ..........4
Communication hardware........6
Required types of communication cable . . 6
Monitor specifications .........6
Power consumption ..........7
Upgrading hardware features ......7
Memory upgrade options .......7
Chapter 2. Replacing Network Station parts 9
Servicing the Network Station ......9
Replacing the logic unit .......9
Replacing all other parts .......10
Returning parts to IBM .......10
Chapter 3. Ordering Network Station parts 11
Ordering replacement parts .......11
Detachable power cables .......14
Ordering optional features .......16
Chapter 4. Performing hardware
procedures ............17
Installing and removing parts ......18
Clearing the administrator password and
CMOS, creating a recovery CompactFlash
card, and reading a CompactFlash card . . . 24
© Copyright IBM Corp. 1999 1

2IBM Network Station

Chapter 1. Learning about the IBM Network Station
This chapter describes the Type 8364 IBM Network Station (hereafter referred
to as Network Station) and associated hardware.
The Network Station hardware requires a connection to a properly configured
server to access the operating system, applications, and application data. The
server software controls the configuration of the operating system and
applications from the server.
Standard hardware
Table 1. Standard Components
The Type 8364 Network Station ships with the following standard hardware
components:
«1¬Network Station
«2¬Base
«3¬2-button Mouse
«4¬Keyboard
«5¬Power cord
The standard Network Station hardware includes the following:
v266 MMX Intel Pentium processor
vSDRAM DIMM memory (see “Memory upgrade options” on page 7)
v4 MB SGRAM video memory
vIntegrated Token-Ring or Ethernet communication
v16 bit internal and external sound
vOne connector for CompactFlash card
vTwo USB ports
© Copyright IBM Corp. 1999 3

vTwo PCI adapters
vTwo serial ports
vOne parallel port.
vOne monitor port.
Hardware layout
Note: The Network Station connectors are standard connectors, and follow
the standard pin, signal, and signal direction configurations. See
“Appendix B. Connector pin information” on page 117 for details.
Figure 1. Type 8364 Network Station connectors
4IBM Network Station

Note: All Network Stations are preset to the 230V setting when
manufactured.
Figure 2. Type 8364 Network Station logic board
Figure 3. Type 8364 Network Station voltage selector switch (bottom view)
Chapter 1. Learning about the IBM Network Station 5

Communication hardware
Network Station hardware includes integrated Token-ring communication
(Models Txx), or integrated Ethernet communication (Models Exx). Both types
of communication can automatically determine line speed and duplex.
Required types of communication cable
The required type of cable for the Token-Ring model Network Station is
category 3 for 4MB ring speed operation. The required type of cable is
shielded twisted pair category 4 or 5 for 16MB ring speed operation.
The required type of cable for the Ethernet model for 10MB ring speed
operation is category 3 or higher Unshielded Twisted Pair (UTP). The required
type of cable for 100MB ring speed is category 5 UTP.
Refer to “Chapter 2. Replacing Network Station parts” on page 9 for IBM
communication cable options and part numbers.
Monitor specifications
A basic VGA-class monitor that meets the VESA standards of refresh rate and
resolution can function with the IBM Network Station. The IBM Network
Station supports VESA Display Power Management Signaling (DPMS) and
VESA Display Data Channel (DDC2B). Monitors attached to the IBM Network
Station do not require either standard.
It is important to remember that all resolutions and refresh rates may not be
supported by the monitor attached to the Network Station, or the operating
system kernel that the Network Station downloads from the network server.
See “Monitor specifications for the IBM Network Station Manager program”
on page 121 for resolution and refresh rate information that applies to
Network Station hardware that is configured for the IBM Network Station
Manager program.
See “Monitor specifications for WorkSpace On-Demand” on page 122 for
resolution and refresh rate information that applies to Network Station
hardware configured for WorkSpace On-Demand.
6IBM Network Station

Power consumption
Normal power consumption for the Network Station, while running
applications, ranges from 24 to 28 Watts. During periods of inactivity, the
system switches into the suspend state, and power consumption reduces to
approximately 18 Watts. Once the system enters the soft-off state, power
consumption reduces to approximately 10 Watts.
Note: Power consumption may fluctuate or vary from these values,
depending on the voltage selection (115V or 230V) of the Network
Station.
See “Power management” on page 34 for more information concerning power
management modes.
Power reduction occurs when you use the Network Station with a Video
Electronics Standards Association (VESA) Display Power Management
Signalling (DPMS) Standard monitor.
As an Energy Star Partner, IBM has determined that this product meets the
Energy Star Program guidelines for energy efficiency.
Upgrading hardware features
Customers can perform any of the following installation procedures:
vInstalling PCI adapter cards.
vInstalling a CompactFlash card.
vConnecting USB devices.
vUpgrading memory.
Refer to “Chapter 4. Performing hardware procedures” on page 17 for
installation instructions for these, and other hardware-related procedures.
Memory upgrade options
The Type 8364 Network Station has two random access memory (RAM) slots
that accept Synchronous Dynamic Random Access Memory (SDRAM) Dual
Inline Memory Modules, hereafter referred to as DIMMs. The Network Station
hardware supports memory expansions of 32, 64, and 128 MB.
The Network Station supports memory options up to 256MB. “Exchanging the
memory” on page 20 explains the procedure for installing and removing
Chapter 1. Learning about the IBM Network Station 7

memory DIMMs in the Network Station. Refer to “Ordering optional features”
on page 16 for detailed memory specifications and optional Network Station
parts.
8IBM Network Station