IBM 8364 E series User manual

IBM Network Station
IBM Network Station Service
Information Type 8364
(Models Exx, Txx) September 1999
SY44-0073-01
IBM

IBM Network Station
IBM Network Station Service
Information Type 8364
(Models Exx, Txx) September 1999
SY44-0073-01
IBM

Note
Before using this information and the product it supports, be sure to read the information in “Safety notices”
on page vii and “Notices” on page 123.
Second Edition (September 1999)
© Copyright International Business Machines Corporation 1999. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety notices ...........vii
Danger notices ...........vii
Caution notices ..........viii
Handling static-sensitive devices .....viii
About IBM Network Station Service
Information Type 8364 (Models Exx and
Txx)...............ix
Who should read this book .......ix
Information available on the World Wide Web ix
Related information .........ix
How to send your comments.......x
Part 1. Hardware Overview ....1
Chapter 1. Learning about the IBM Network
Station ..............3
Standard hardware ..........3
Hardware layout ..........4
Communication hardware........6
Required types of communication cable . . 6
Monitor specifications .........6
Power consumption ..........7
Upgrading hardware features ......7
Memory upgrade options .......7
Chapter 2. Replacing Network Station parts 9
Servicing the Network Station ......9
Replacing the logic unit .......9
Replacing all other parts .......10
Returning parts to IBM .......10
Chapter 3. Ordering Network Station parts 11
Ordering replacement parts .......11
Detachable power cables .......14
Ordering optional features .......16
Chapter 4. Performing hardware
procedures ............17
Installing and removing parts ......18
Clearing the administrator password and
CMOS, creating a recovery CompactFlash
card, and reading a CompactFlash card . . . 24
Part 2. Software Overview ....27
Chapter 5. IBM Network Station Manager
software features for Network Station . . 29
Overview .............29
Chapter 6. Work Space On-Demand
software features for Network Station . . 31
Overview .............31
Boot protocols ...........32
RPL..............32
DHCP and PXE ..........32
Java virtual machine .........32
IBM server login ..........33
Webbrowser............33
Printer management .........33
Application management........33
WakeonLAN...........34
Power management .........34
System-low-power states .......35
Monitor low-power states ......35
Part 3. Configuring the Network
Station ............37
Chapter 7. Selecting a setup utility . . . 39
Selecting the NS Boot for Network Station
Manager configuration ........39
Selecting the BIOS for WorkSpace
On-Demand configuration .......40
The Automatic selection ........40
Changing firmware configurations ....41
Switching from the NS Boot for Network
Station Manager configuration .....41
Switching from the BIOS for WorkSpace
On-Demand configuration ......41
Chapter 8. Configuring the Network Station
from the NS Boot utility .......43
Identifying the NS Boot version .....43
Manually updating the NS Boot code . . . 43
Using the NS Boot utility .......45
IBM Network Station NS Boot tasks ....46
© Copyright IBM Corp. 1999 iii

Changing the language setting of the NS
Boot utility ...........46
Selecting a keyboard language .....46
Setting the display resolution .....46
Configuring an IBM Network Station to
boot from Local (NVRAM) settings . . . 47
Displaying hardware information ....48
Displaying the boot log .......48
Enabling verbose diagnostic messages . . 49
Working with Service Aids ......49
Chapter 9. Configuring the Network Station
from the BIOS setup utility ......51
Setup utility overview ........51
Entering the setup utility........51
Primary setup utility screens ......52
System summary .........53
Product data ...........54
Devices and I/O ports .......55
Start options ...........56
Dateandtime..........57
System security ..........58
Advanced setup..........60
ISA legacy resources ........61
Power management ........62
Load default settings ........63
Part 4. Resolving problems with
hardware that is configured for
IBM Network Station Manager . . 65
Chapter 10. Startup sequence of Network
Stations configured for the IBM Network
Station Manager program .......67
Chapter 11. Identifying problems with
hardware that is configured for NS Boot . 69
Starting point for all problems ......69
Indicators of Network Station problems. . . 73
NS Boot audio beep sequences ......75
NS Boot error codes and text messages . . . 76
Group.............76
Subgroup ...........77
Message number .........78
Origin .............78
NS Boot error messages .......78
Part 5. Resolving problems with
hardware that is configured for
WorkSpace On-Demand .....89
Chapter 12. Startup sequence of Network
Stations configured for WorkSpace
On-Demand............91
Chapter 13. Identifying problems with
hardware that is configured for BIOS. . . 93
Starting point for all problems ......93
Isolating hardware problems ......95
Indicators of Network Station problems. . . 97
Diagnostic checkpoints ........100
Diagnostic error table .......101
BIOS error messages .........103
Configuration errors .........105
Part 6. Appendixes .......109
Appendix A. Updating the NS Boot
version H2033190 (03/31/99) .....111
Selecting the operating system for the
Network Station ..........111
Updating the H2033190 (03/31/99) NS Boot
version from NVRAM settings .....112
Updating the H2033190 (03/31/99) NS Boot
version from a DHCP server ......114
Appendix B. Connector pin information 117
Appendix C. Monitor specifications . . . 121
Monitor specifications for the IBM Network
Station Manager program .......121
Monitor specifications for WorkSpace
On-Demand ...........122
Notices .............123
Environmental Design ........124
Product Recycling and Disposal .....125
Trademarks ............125
Electronic Emission Notices......126
Federal Communications Commission
(FCC) Statement .........126
Glossary of abbreviations ......129
Index .............131
iv IBM Network Station

Readers’ Comments — We’d Like to Hear
from You ............135
Contents v

vi IBM Network Station

Safety notices
Safety notices contain information that is related to using the IBM Network
Station thin client in a safe manner. The notices can be in the form of a
danger, warning, or caution notice.
Danger notices
The following danger notices call attention to situations that are potentially
lethal or extremely hazardous. These notices pertain throughout this book.
DANGER
To prevent a possible electrical shock during an electrical storm, do not
connect or disconnect cables or station protectors for communications
lines, display stations, printers, or telephones. (RSFTD003)
DANGER
To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)
DANGER
An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the products that attach to the
system. It is the customer’s responsibility to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock. (RSFTD201)
DANGER
To prevent a possible electrical shock when installing the system, ensure
that the power cords for all devices are unplugged before installing
signal cables. (RSFTD202)
DANGER
To prevent a possible electrical shock when adding the device to a
system, disconnect all power cords, if possible, from the existing system
before connecting the signal cable to that device. (RSFTD205)
© Copyright IBM Corp. 1999 vii

DANGER
To reduce the risk of electrical shock use only AC power sources
approved by IBM. (RSFTD216)
Caution notices
A caution notice applies to a situation that is potentially hazardous to people
because of some existing condition.
CAUTION:
The battery is a lithium battery. To avoid possible explosion, do not burn or
charge the battery. Exchange only with the IBM-approved part. Discard the
battery as instructed by local regulations. (RSFTC227)
Handling static-sensitive devices
When you handle components, take these precautions to avoid static
electricity damage:
vDo not open static-protective packages until you are ready to install their
contents.
vLimit your movements to avoid static electricity build up around you.
vHandle components carefully, and never touch exposed circuitry.
vPrevent others from touching components.
vRemove and install components without setting them down; or, place
components on static-protective packages.
vDo not place components on metal surfaces.
viii IBM Network Station