IBM TotalStorage DS4300 Turbo Operating instructions

IBM TotalStorage DS4300
Fibre Channel Storage Subsystem
Installation, User’s, and Maintenance Guide
GC26-7722-02


IBM TotalStorage DS4300
Fibre Channel Storage Subsystem
Installation, User’s, and Maintenance Guide
GC26-7722-02


Note: Before using this information and the product it supports, be sure to read the safety information in “Safety” on page iii and
general information in “Notices” on page 159.
Third Edition (October 2006)
©Copyright International Business Machines Corporation 2005, 2006. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005, 2006 iii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Caution notices are printed in English throughout this document. For
translations of these notices, refer to IBM Safety Information.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Class 1laser statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
`
Statement 4
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
iv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
1
2
Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Safety v

vi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Contents
Safety ............................ iii
Figures ............................xi
Tables ............................xv
About this document ..................... xvii
FAStT product renaming ..................... xvii
Who should read this document .................. xvii
How this document is organized .................. xviii
DS4000 Storage Subsystem installation tasks -General overview...... xviii
Notices used in this document ................... xxii
Figures used in this document ................... xxii
Getting information, help, and service ................ xxii
Before you call........................ xxii
Using the documentation .................... xxiii
Web sites ......................... xxiii
Software service and support .................. xxiv
Hardware service and support .................. xxiv
Fire suppression systems ................... xxiv
How to send your comments ................... xxiv
Chapter 1. Introduction ......................1
Product updates .........................1
IBM DS4300 Model 6LU/6LX ....................2
DS4300 Model 60U/60X ......................3
IBM DS4300 Model 60U/60X with Turbo option .............4
DS4000 EXP storage expansion enclosures ..............4
Features at aglance .......................7
Clustering support ........................8
Inventory checklist ........................8
Handling static-sensitive devices ...................9
Best practices guidelines .....................10
Storage subsystem components ..................11
Front view..........................11
Back view..........................12
Interface ports and switches ...................14
Software and hardware compatibility and upgrades ..........15
Software and firmware support code upgrades ............15
DS4300 hardware and software compatibility .............16
Determining firmware levels ..................17
Specifications .......................18
Shock and vibration requirements .................18
Heat output, airflow, and cooling .................19
Chapter 2. Installing and configuring the storage subsystem ......21
Getting started .........................21
Rack mounting template and instructions ...............21
Installing the storage subsystem in arack ...............24
Chapter 3. Cabling the storage subsystem..............29
Setting server/tray ID settings ...................29
Working with SFPs and fiber-optic cables ...............30
©Copyright IBM Corp. 2005, 2006 vii
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Types of interface ports.....................31
Host ports.........................31
Expansion ports (also referred to as drive ports) ..........32
Ethernet ports .......................32
Handling fiber-optic cables ...................33
Installing SFP modules .....................33
Removing SFP modules ....................35
Using LC-LC fibre-channel cables .................36
Connecting an LC-LC cable to an SFP module ...........37
Removing an LC-LC fibre-channel cable .............39
Using LC-SC fibre-channel cable adapters..............39
Connecting an LC-SC cable adapter to adevice ..........40
Removing an LC-LC cable from an LC-SC cable adapter .......41
Installing fiber-optic cables ...................42
Fibre channel connections....................43
Redundant drive loop cabling overview ...............44
Connecting storage expansion enclosures to the DS4300 .........45
Supported storage expansion enclosure configurations and intermix
combinations ........................47
Overview: Connecting storage expansion enclosures to astorage subsystem 51
General rules and recommendations for cabling storage expansion
enclosures........................51
Storage expansion enclosure cabling diagrams ...........53
Steps for connecting storage expansion enclosures to astorage
subsystem........................60
Configuring the drive loops with storage expansion enclosures .......61
Using EXP100, EXP700, or EXP710 storage expansion enclosures ....61
Connecting EXP100, EXP700, or EXP710 in aredundant pair of drive loop 61
Connecting the redundant EXP100, EXP700, or EXP710 drive loop to the
DS4300.........................64
Using EXP810 storage expansion enclosures ............66
Connecting EXP810 in aredundant pair of drive loop.........66
Connecting the redundant EXP810 drive loop to the DS4300 ......69
One DS4300 and two or more storage expansion enclosures in amixed
configuration ........................71
Host fibre channel connections ...................74
Installing the storage subsystem configuration ............75
DS4300 dual-controller storage subsystem (Model 60U/60X) configurations 75
DS4300 single-controller storage subsystem (Model 6LU/6LX) configurations 78
Connecting hosts to the RAID controllers ...............80
Steps for connecting hosts to aDS4300 dual-controller storage subsystem
(Model 60U/60X) ......................81
Steps for connecting hosts to aDS4300 single-controller storage subsystem
(Model 6LU/6LX) ......................81
Configuring the storage subsystem .................82
Storage subsystem management methods..............82
Host-agent management method ................82
Direct-management method ..................84
Connecting secondary interface cables ................84
DS4300 single-controller storage subsystem (Model 6LU/6LX) ......84
DS4300 dual-controller storage subsystem (Model 60U/60X) .......84
Power cabling .........................85
Installing the storage-management software ..............86
Setting up IP addresses for DS4000 storage controllers ..........87
Steps for setting up the DHCP/BOOTP server and network .......87
Steps for assigning static TCP/IP addresses to the DS4000 controllers ...87
viii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
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Chapter 4. Operating the storage subsystem .............89
Performing the DS4000 Health Check process .............89
Web pages .........................91
Hardware responsibilities ....................91
Turning the storage subsystem on and off ...............92
Turning on the storage subsystem .................92
Turning off the storage subsystem .................93
Restoring power after an unexpected shutdown .............94
Performing an emergency shutdown ................95
Restoring power after an emergency shutdown ............95
Restoring power after an over-temperature shutdown ..........96
Monitoring status through software .................96
Firmware updates ........................97
Checking the LEDs .......................97
Cache memory and RAID controller battery .............. 101
Cache memory ....................... 101
RAID controller cache battery .................. 102
Chapter 5. Installing and replacing components ........... 105
Handling static-sensitive devices .................. 105
Upgrading your RAID controllers .................. 105
Upgrading DS4300 Model 6LU/6LX to Model 60U/60X ......... 105
Steps for upgrading from DS4300 Model 6LU/6LX to Model 60U/60X 106
Upgrading the DS4300 Model 60U/60X from standard to Turbo option 109
Steps for hot-swap RAID controller upgrade............ 109
Steps for cold-swap RAID controller upgrade ...........115
Working with hot-swap drives ................... 120
Installing hot-swap drives ................... 121
Replacing hot-swap drives ................... 123
Upgrading drives........................ 124
Adding larger-capacity drives .................. 124
Replacing all drives at the same time ............... 125
Replacing the drives one at atime ................ 127
Working with hot-swap cooling fans ................. 129
Working with hot-swap power supplies (dual-controller models only) ..... 130
Removing ahot-swap power supply................ 132
Installing ahot-swap power supply ................ 133
Working with hot-swap RAID controllers (dual-controller models only) .... 134
Replacing aRAID controller................... 135
Replacing the battery in the RAID controller .............. 140
Installing SFPs and fiber-optic cables ................ 144
Chapter 6. Solving problems................... 145
General checkout ....................... 145
Using the diagnostic hardware................... 145
Troubleshooting ........................ 145
Parts listing.......................... 152
Appendix A. Records ..................... 155
Identification numbers ...................... 155
Installed-device records ..................... 155
Appendix B. Accessibility .................... 157
Notices ........................... 159
Trademarks.......................... 159
Contents ix
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Important notes ........................ 160
Electronic emission notices .................... 160
Federal Communications Commission (FCC) statement ........ 160
Chinese class Acompliance statement............... 161
Industry Canada Class Aemission compliance statement ........ 161
Australia and New Zealand Class Astatement ............ 161
United Kingdom telecommunications safety requirement ........ 161
European Union EMC Directive conformance statement ........ 161
Taiwan electrical emission statement ............... 162
Japanese Voluntary Control Council for Interference (VCCI) statement 162
Power cords ......................... 162
Glossary .......................... 165
Index ............................ 183
Proof of Entitlement ...................... 187
xIBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Figures
1. DS4300 storage subsystem front controls and components ...............11
2. DS4300 dual-controller storage subsystem (model 60U and 60X) back view .........13
3. DS4300 single-controller storage subsystem (model 6LU and 6LX) back view ........13
4. DS4300 dual-controller storage subsystem (model 60U and 60X) interface ports and switches 14
5. Example of Cold Aisle/Hot Aisle Rack Configuration ..................20
6. Front rack mounting template ..........................22
7. Rear rack mounting template ..........................23
8. Rack nut installation..............................25
9. Rail extension ................................25
10. Rail adjustment screws ............................26
11. RAID controller removal ............................26
12. Hot-swap fan removal .............................27
13. Power supply removal .............................27
14. Hard disk drive removal ............................28
15. Server installation ..............................28
16. Setting the Server ID .............................30
17. Location of host ports .............................32
18. Location of drive ports .............................32
19. Location of Ethernet ports ...........................33
20. SFP Module ................................35
21. Installing an SFP module into the host port .....................35
22. Unlocking the SFP module latch -plastic variety ...................36
23. Unlocking the SFP module latch -wire variety ....................36
24. LC-LC fibre-channel cable ...........................37
25. Removing fiber-optic cable protective caps .....................38
26. Inserting an LC-LC fibre-channel cable into an SFP module ...............38
27. LC-LC fibre-channel cable lever and latches .....................39
28. Removing the LC-LC fibre-channel cable ......................39
29. LC-SC fibre-channel cable adapter ........................40
30. Removing the LC-SC cable adapter protective caps ..................41
31. Connecting an LC-LC cable into the LC-SC cable adapter ...............41
32. LC-LC fibre-channel cable lever and latches .....................42
33. Removing the LC-LC fibre-channel cable from an LC-SC fibre-channel cable adapter .....42
34. Removing caps from fiber-optic cables .......................43
35. Connecting cables to the installed SFP.......................43
36. Redundant drive loop cabling overview.......................44
37. Correct cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 1) .................................54
38. Correct cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 2) .................................55
39. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 1) .................................56
40. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 2) .................................57
41. Cabling to 14-drive storage expansion enclosure ESM ports ...............58
42. Correct cabling for EXP810 IB ports to the DS4300 expansion (or drive) port (example 1) ....59
43. Incorrect cabling for EXP810 IA port to the DS4300 expansion (or drive) port (example 1) ....60
44. Connecting two EXP100, EXP700, or EXP710 storage expansion enclosures into drive loop A62
45. EXP100, EXP700, or EXP710 storage expansion enclosure ESM board In and Out ports ....62
46. Connecting two EXP100, EXP700, or EXP710 storage expansion enclosures into redundant drive
loop B...................................63
47. Connecting additional EXP500, EXP100, EXP700, or EXP710 storage expansion enclosures to
drive loops Aand B..............................64
©Copyright IBM Corp. 2005, 2006 xi
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48. Connecting EXP100, EXP700, or EXP710 drive loop Ato the DS4300 ...........65
49. Connecting redundant EXP100, EXP700, or EXP710 drive loops to the DS4300 .......66
50. Connecting two EXP810 storage expansion enclosures into drive loop A..........67
51. EXP810 storage expansion enclosure ESM board ports 1A and 1B ............67
52. Connecting two EXP810 storage expansion enclosures into redundant drive loop B......68
53. Connecting additional EXP810 storage expansion enclosures to drive loops Aand B......69
54. Connecting EXP810 drive loop Ato the DS4300 ...................70
55. Connecting redundant EXP810 drive loops to the DS4300 ...............71
56. One DS4300 and two or more storage expansion enclosures in amixed environment —
Recommended cabling ............................73
57. Redundant host and drive Fibre Channel loop configurations (Model 60U/60X) ........76
58. Example of asingle-SAN fabric zone configuration (Model 60U/60X)............77
59. Example of adual-SAN fabric zone configuration (Model 60U/60X) ............77
60. Example of atwo-cluster configuration (Model 60U/60X) ................78
61. Example of asingle server configuration with one adapter (Model 6LU/6LX) .........78
62. Example of asingle server configuration with two adapters (Model 6LU/6LX).........79
63. Example of adual-server configuration with one adapter on each server (Model 6LU/6LX)....79
64. Example of adual-server, single-SAN fabric zone configuration with one adapter on each server
(Model 6LU/6LX) ...............................80
65. Example of adual-server, dual-SAN fabric zone configuration with two adapters per server (Model
6LU/6LX)..................................80
66. Location of host cables (Model 60U/60X) ......................81
67. Location of host cables (Model 6LU/6LX) ......................82
68. Host-agent managed storage subsystems .....................83
69. Direct-managed storage subsystems .......................84
70. Ethernet and serial port locations .........................85
71. Power cord locations .............................85
72. Redundant ac power connections to controllers and storage expansion enclosures ......86
73. DS4300 storage subsystem LEDs (front) ......................98
74. DS4300 RAID controller LEDs ..........................99
75. DS4300 storage subsystem fan and power supply LEDs ................ 101
76. DS4300 storage subsystem cache active LED ................... 102
77. DS4300 storage subsystem battery LED...................... 103
78. RAID controller levers and labels ........................110
79. Location of SFPs and fiber-optic cables ......................112
80. Unlocking the SFP module latch -plastic variety ...................112
81. Unlocking the SFP module latch -wire variety....................113
82. Pull-rings for removing acontroller ........................113
83. RAID controller levers and labels ........................116
84. Location of SFPs and fiber-optic cables ......................117
85. Unlocking the SFP module latch -plastic variety ...................118
86. Unlocking the SFP module latch -wire variety....................118
87. Pull-rings for removing acontroller ........................119
88. Location of hot-swap drives .......................... 120
89. Releasing the drive latch ........................... 122
90. Drive latch on ahot-swap drive ......................... 124
91. Fan locations................................ 129
92. Removing afan ............................... 130
93. Power supply controls ............................ 131
94. Lever for power supply removal ......................... 132
95. Installing ahot-swap power supply ........................ 133
96. Connecting the power cord to the AC power connector ................ 134
97. RAID controller levers and labels ........................ 135
98. Location of SFPs and fiber-optic cables ...................... 136
99. Unlocking the SFP module latch -plastic variety ................... 137
100. Unlocking the SFP module latch -wire variety ................... 137
xii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
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101. Pull-rings for removing acontroller ........................ 138
102. Controller battery-access panel screws ...................... 138
103. Removing the controller battery ......................... 139
104. Installing anew RAID controller ......................... 144
105. DS4300 storage subsystem parts list ....................... 153
Figures xiii

xiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Tables
1. Mapping of FAStT names to DS4000 Series names.................. xvii
2. Where to find DS4000 installation and configuration procedures ............. xix
3. Additional EXP700/EXP710 storage features available for the DS4300 storage subsystem ....6
4. Features at aglance ..............................8
5. Software and firmware levels for the DS4300 storage subsystem .............15
6. DS4300 hardware and software compatibility ....................16
7. DS4300 storage subsystem operating specifications ..................18
8. Random Vibration Power Spectral Density .....................19
9. Storage expansion enclosure configurations for DS4300 dual-controller Turbo models only 47
10. Support for new storage expansion enclosures within aDS4300 drive loop .........49
11. Possible combinations of 14-drive and 16-drive storage expansion enclosures per drive loop for
DS4300 dual controller Turbo models only .....................50
12. Possible combinations of 14-drive and 16-drive storage expansion enclosures per drive loop for
DS4300 standard model ............................51
13. DS4300 storage subsystem LEDs (front) ......................98
14. DS4300 RAID controller LEDs ..........................99
15. DS4300 storage subsystem fan LED ....................... 101
16. DS4300 storage subsystem power supply LEDs ................... 101
17. Storage subsystem troubleshooting ....................... 145
18. DS4000 Storage Manager alternate keyboard operations ............... 157
©Copyright IBM Corp. 2005, 2006 xv
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xvi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

About this document
This guide provides instructions on how to install and configure the IBM®
TotalStorage®DS4300 Fibre Channel Storage Subsystem.
FAStT product renaming
IBM has renamed some FAStT family products. Table 1identifies each DS4000
product name with its corresponding previous FAStT product name. Note that this
change of product name only indicates no change in functionality or warranty. All
products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Previous FAStT Product Name Current DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of Fibre Channel and network technology.
©Copyright IBM Corp. 2005, 2006 xvii

How this document is organized
Chapter 1, “Introduction,” on page 1describes the storage subsystem. This chapter
includes an overview of the storage subsystem features and components.
Chapter 2, “Installing and configuring the storage subsystem,” on page 21 contains
information about installing the storage subsystem configuration and gives Fibre
Channel loop configuration examples.
Chapter 3, “Cabling the storage subsystem,” on page 29 contains information about
cabling the storage subsystem to other devices.
Chapter 4, “Operating the storage subsystem,” on page 89 describes the tasks that
are required to operate the storage subsystem, including the proper sequences for
powering the storage subsystem on and off.
Chapter 5, “Installing and replacing components,” on page 105 contains
step-by-step instructions for installing and removing the storage subsystem
components.
Chapter 6, “Solving problems,” on page 145 contains storage subsystem problem
symptoms and possible solutions.
Appendix A, “Records,” on page 155 provides aform on which you can record and
update important information about the storage subsystem, including serial number
and device records. When you add components to the storage subsystem, be sure
to update the information in this appendix.
Appendix B, “Accessibility,” on page 157 provides information about DS4000
Storage Manager accessibility features, which help auser who has aphysical
disability, such as restricted mobility or limited vision, to use software products
successfully.
DS4000 Storage Subsystem installation tasks -General overview
Table 2on page xix provides asequential list of many installation and configuration
tasks that are common to most DS4000 configurations. When you install and
configure your DS4000 storage subsystem, refer to this table to find the
documentation that explains how to complete each task.
See also: The DS4000 Storage Server and Storage Expansion Enclosure Quick
Start Guide provides an excellent overview of the installation process.
xviii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide