IBM TotalStorage FAStT200 User manual

IBM
IBM FAStT200 and FAStT200 HA
Storage Servers
Installation and User’s Guide
SC21-P877-50

IBM
IBM FAStT200 and FAStT200 HA
Storage Servers
Installation and User’s Guide
SC21-P877-50

NOTE
Before using this information and the product it supports, be sure to read the general information in
Appendix C, “Product warranties and notices,” on page 77.
First Edition (September 2000)
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2000. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

© Copyright IBM Corp. 2000 iii
Safety
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder àl'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
Pred instalacítohoto produktu si prectete prírucku bezpecnostních instrukcí.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.

iv IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Inf rmati n).
P
red inštaláciou tohto produktu si preGítajte InformaGnúbrožúrku o bezpeGnosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !

v
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
•Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
•Connect all power cords to a properly wired and grounded electrical outlet.
•Connect to properly wired outlets any equipment that will be attached to this
product.
•When possible, use one hand only to connect or disconnect signal cables.
•Never turn on any equipment when there is evidence of fire, water, or structural
damage.
•Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise in
the installation and configuration procedures.
•Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.

vi IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
Class 1 laser statement
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•Do not remove the covers. Removing the covers of the laser product could result
in exposure to hazardous laser radiation. There are no serviceable parts inside
the device.
•Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
`

vii
Statement 4
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
1
2

viii IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide

© Copyright IBM Corp. 2000
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Clustering support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting help on the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Storage server components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Interface ports and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2. Installing the storage server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage subsystem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage subsystem management methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fibre Channel connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Fibre Channel loop configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Redundant host and drive loops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Partially-redundant host and redundant drive loops. . . . . . . . . . . . . . . . . . . . . 13
Non-redundant host and drive loops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the storage subsystem configuration . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3. Cabling the storage server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Working with GBICs and fiber-optic cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing GBICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting hosts to the RAID controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting secondary interface cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the storage-management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting additional expansion units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4. Operating the storage server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning the storage server on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning on the storage server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning off the storage server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Restoring power after an unexpected shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Performing an emergency shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restoring power after an emergency shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Restoring power after an overtemperature shutdown . . . . . . . . . . . . . . . . . . . . . 28
Monitoring status through software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cache memory and RAID controller battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cache memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
RAID controller cache battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
Chapter 5. Installing and replacing components . . . . . . . . . . . . . . . . . . . . . . . . 37
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Working with hot-swap drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing hot-swap drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing hot-swap drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Upgrading drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adding larger-capacity drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Replacing all drives at the same time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the drives one at a time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Working with hot-swap cooling fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Working with hot-swap power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Working with hot-swap RAID controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Adding a second RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Replacing a RAID controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the battery in the RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Installing GBICs and fiber-optic Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 6. Solving problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Getting help, service, and information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Appendix A. Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Identification numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installed-device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Appendix B. Rack mounting template and instructions . . . . . . . . . . . . . . . . . . 71
Appendix C. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada
(Part 1 - General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United
States (Part 1 –General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Part 2 - Worldwide Country-Unique Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Federal Communications Commission (FCC) Statement . . . . . . . . . . . . . . . . . . 88
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . 88
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . 88
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . 88
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . . 89
Taiwan electrical emission statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . . 89
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

© Copyright IBM Corp. 2000 xi
Figures
1. Host-agent managed storage subsystems............................................................ 9
2. Directly managed storage subsystems ...............................................................10
3. Redundant host and drive Fibre Channel loop configurations ............................12
4. Partially-redundant host Fibre Channel loop, and redundant drive Fibre Channel
loop configurations13
5. Non-redundant host and drive Fibre Channel loop configurations ......................14
6. Storage server LEDs (front) ................................................................................30
7. RAID controller LEDs ..........................................................................................31
8. Fan and power supply LEDs ...............................................................................32

xii IBM FAStT200 Storage Server and IBM FAStT200 HA Storage Server Installation and User’s Guide

© Copyright IBM Corp. 2000 xiii
Tables
1. Features at a glance..............................................................................................2
2. Model 3542-2RU storage server operating specifications..................................... 7
3. Storage server LEDs (front) ................................................................................30
4. RAID Controller LEDs ........................................................................................31
5. Fan LED .............................................................................................................32
6. Power supply LEDs .............................................................................................33
7. Storage server troubleshooting ...........................................................................65

xiv IBM FAStT200 Storage Server and IBM FAStT200 HA Storage Server Installation and User’s Guide

© Copyright IBM Corp. 2000 xv
About this book
This book provides instructions for installing the IBM FAStT200 and FAStT200 HA
Storage Servers.
How this book is organized
Chapter 1, “Introduction,”on page 1 describes the storage server. This chapter
includes an overview of the storage server features and components.
Chapter 2, “Installing the storage server,”on page 9 contains information about
installing the storage subsystem configuration and gives Fibre Channel loop
configuration examples.
Chapter 3, “Cabling the storage server,”on page 17 contains information about
cabling the storage server to other devices.
Chapter 4, “Operating the storage server,”on page 25 describes the tasks that are
required to operate the storage server, including the proper sequences for powering
the storage subsystem on and off.
Chapter 5, “Installing and replacing components,”on page 37 contains step-by-step
instructions for installing and removing the storage server components.
Chapter 6, “Solving problems,”on page 65 contains storage server problem
symptoms and possible solutions. This chapter also provides instructions on how to
obtain service and technical assistance for your storage server.
Appendix A, “Records,”on page 69 provides a form on which you can record and
update important information about your storage server, including serial number and
device records. When you add components to your storage server, be sure to update
the information in this appendix.
Appendix B, “Rack mounting template and instructions,”on page 71 contains
information about installing the storage server in a rack. Use the information in this
appendix if you misplace the template and rack mounting instructions that come with
the storage server.
Appendix C, “Product warranties and notices,”on page 77 contains product notices,
warranties, trademarks, and acknowledgments.

xvi IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
Notices used in this book
This book contains notices to highlight information or provide safety information:
•Notes
These notices provide important tips, guidance, or advice.
•Attention
These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•Caution
These notices indicate situations that can be potentially hazardous to you. A
caution notice is placed just before descriptions of potentially hazardous
procedure steps or situations.
Related publications
The following publications are available in Adobe Acrobat Portable Document Format
(PDF) on the IBM Netfinity FAStT Storage Manager Version 7.02 CD and on the
World Wide Web at http://www.ibm.com/pc/support/
Note: The items denoted by an asterisk (*) in the list indicate publications that are
printed and come with the IBM FAStT200 and FAStT200 HA Storage Servers.
•IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
(this book)*
•IBM Netfinity FAStT Storage Manager Version 7.02 for Windows NT Installation
and Support Guide.
•IBM Netfinity FAStT Storage Manager Version 7.02 for Windows 2000 Installation
and Support Guide
•IBM Netfinity Fibre Channel Storage Manager Concepts Guide.
Additional publications are available for purchase from IBM. For a list of publications
available in your country:
•In the U.S. and Puerto Rico, call 1-800-426-7282.
•In the United Kingdom, call 01705-565000 or 0161-9056001.
•In Canada, call 1-800-465-1234.
•In other countries, contact the IBM support organization that services your area,
your IBM marketing representative, or your IBM reseller.

© Copyright IBM Corp. 2000 1
Chapter 1. Introduction
Thank you for purchasing an IBM®FAStT product. IBM FAStT (Fibre Array Storage
Technology) solutions support the large and growing data storage requirements of
business-critical applications. These scalable IBM FAStT solutions offer you data
access and protection to meet your existing enterprise storage requirements and
prepare for the future.
The IBM FAStT Storage Server is available in two models. The IBM FAStT200 High
Availability (HA) Storage Server (Model 3542-2RU) comes with two RAID controllers,
two power supplies, and two cooling units and provides dual, redundant controllers,
redundant cooling, redundant power, and battery backup of the RAID controller
cache.
The IBM FAStT200 Storage Server (Model 3542-1RU) comes with one RAID
controller, two power supplies, and two cooling units and provides battery backup of
the RAID controller cache. A FAStT200 Redundant RAID Controller option is available
for purchase. Contact your IBM reseller or IBM marketing representative.
The IBM FAStT200 HA Storage Server is designed to provide maximum host and
drive side redundancy. Each RAID controller supports direct attachment of one host
containing one or two host adapters. Using external managed hubs and switches in
conjunction with the storage server, you can build even larger configurations.
(Throughout this book, the use of hub or external hub refers to a managed hub.)
Fibre Channel is a new technology, similar to a high-speed network, that you can use
to connect large amounts of disk storage to a server or cluster of servers. Fibre
Channel technology supports increased performance, scalability, availability, and
distance for attaching storage subsystems to network servers. The storage server
provides for the attachment of Fibre Channel disk drives to give superior performance
and redundancy.
Fibre Channel technology supports applications that require large amounts of disk
storage that is shared by two or more servers. With Fibre Channel, you can see a
higher throughput rate over longer distances than is possible with small computer
system interface (SCSI) or with serial storage architecture (SSA) technology.
After you review the introductory information that is provided in this chapter, go to
Chapter 2, “Installing the storage server,”on page 9 to begin the installation process.
Note: Throughout this book, the term storage server refers to both the IBM FAStT200
Storage Server (Model 3542-1RU) and the IBM FAStT200 HA Storage Server
(Model 3542-2RU). Model-specific information is noted where applicable.

2 IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
Features at a glance
The following table summarizes the features of the storage server. For a list of the
operating specifications, such as weight, height, and heat output, see “Operating
specifications”on page 7.
Clustering support
Clustering is a means of sharing array groups among controllers to provide
redundancy of controllers and servers. This redundancy is important if a hardware
component fails. If a hardware component failure occurs in a cluster, another server
takes ownership of the array group.
Clustering requires additional hardware and specialized software. For more
information about clustering, visit the following IBM Web site:
http://www.ibm.com/pc/us/netfinity/clustering
Getting help on the World Wide Web
You can obtain up-to-date information about your storage server, a complete listing of
the options that are supported on your model, and information about other IBM server
products by accessing the IBM Web page at the following address:
http://www.ibm.com/pc/us/netfinity
For more information, see “Getting help, service, and information”on page 67.
Table 1. Features at a glance
General
•Modular components:
—High-capacity disk drives
—RAID controllers
—Power supplies
—Cooling fans
•Technology:
—Support for disk arrays
—Support for clustering
—Fibre Channel host interface
—Redundant data storage,
cooling system, power
system, and RAID controllers
—Hot-swap technology for
drives, power supplies, fans,
and RAID controllers
•User interface:
—Built-in power, activity, and
fault Light Emitting Diodes
(LEDs)
—Identification labeling on
customer replaceable units
(CRUs), rear LEDs,
switches, and connectors
—Easy-to-replace drives,
power supplies, RAID
controllers, and fans
Disk drive storage
Maximum drives per storage
server: 10
RAID controllers
•Technology and interfaces:
—Fibre Channel: 40-pin FC
disk drives
—Fibre Channel interface:
Four Gigabit Interface
Converter (GBIC) connectors
for incoming and outgoing
FC cables (two GBICs on
each RAID controller)