IBM TotalStorage DS4300 Turbo User manual

IBM TotalStorage DS4300
Fibre Channel Storage Server
Installation and User’s Guide
GC26-7722-01


IBM TotalStorage DS4300
Fibre Channel Storage Server
Installation and User’s Guide
GC26-7722-01


Note: Before using this information and the product it supports, be sure to read the safety information in “Safety” on page iii and
general information in “Notices” on page 109.
Second Edition (March 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005 iii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Caution notices are printed in English throughout this document. For
translations of these notices, refer to IBM Safety Information.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
vUse of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Class 1laser statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
`
Statement 4
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
iv IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
1
2
Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Safety v

vi IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Contents
Safety ............................ iii
Figures ............................xi
Tables............................ xiii
About this document ......................xv
FAStT product renaming .....................xv
Who should read this document...................xv
How this document is organized .................. xvi
DS4000 installation process overview ................ xvi
DS4000 Storage Server publications ................ xvii
DS4500 storage server library .................. xvii
DS4400 storage server library .................. xix
DS4300 storage server library ..................xx
DS4100 storage server library .................. xxi
DS4000 Storage Manager Version 9publications ........... xxii
Other DS4000 and DS4000-related documents ........... xxiii
Notices used in this document................... xxiv
Figures used in this document ................... xxv
Getting information, help, and service ................ xxv
Before you call ....................... xxv
Using the documentation .................... xxv
Web sites ......................... xxv
Software service and support .................. xxvi
Hardware service and support .................. xxvi
Fire suppression systems ................... xxvii
How to send your comments ................... xxvii
Chapter 1. Introduction ......................1
Product updates .........................1
DS4300 Model 6LU/6LX ......................2
DS4300 Model 60U/60X ......................3
DS4300 Turbo Model 60U/60X ...................3
DS4000 EXP storage expansion enclosures ..............3
Features at aglance .......................5
Clustering support ........................5
Inventory checklist ........................6
Handling static-sensitive devices ...................7
Best practices guidelines......................7
Storage server components.....................8
Front view ..........................8
Back view ..........................9
Interface ports and switches ....................11
Operating specifications .....................13
Heat output, airflow, and cooling .................13
Chapter 2. Installing and configuring the storage server ........15
Getting started .........................15
Rack mounting template and instructions ...............15
Installing the storage server in arack ................18
Setting server ID settings .....................22
Configuring the storage subsystem .................23
©Copyright IBM Corp. 2005 vii

Storage subsystem management methods..............24
Fibre Channel connections ...................25
Fibre Channel loop configurations .................26
Redundant host and drive loops ................26
Installing the storage subsystem configuration ...........32
Chapter 3. Cabling the storage server ...............33
Working with SFPs and fiber-optic cables ...............33
Handling fiber-optic cables ...................33
Installing SFP modules .....................34
Removing SFP modules ....................36
Installing fiber-optic cables ...................37
Connecting hosts to the RAID controllers ...............38
Steps for connecting hosts to aDS4300 dual-controller storage server (Model
60U/60X) .........................38
Steps for connecting hosts to aDS4300 single-controller storage server
(Model 6LU/6LX) ......................39
Connecting secondary interface cables ................39
DS4300 single-controller storage server (Model 6LU/6LX) ........40
DS4300 dual-controller storage server (Model 60U/60X).........40
Power cabling .........................40
Installing the storage-management software ..............42
Connecting additional storage expansion enclosures ...........42
Chapter 4. Operating the storage server...............45
Turning the storage server on and off ................45
Turning on the storage server ..................46
Turning off the storage server ..................47
Restoring power after an unexpected shutdown .............48
Performing an emergency shutdown ................49
Restoring power after an emergency shutdown ............49
Restoring power after an over-temperature shutdown ..........49
Monitoring status through software .................50
Firmware updates ........................51
Checking the LEDs .......................51
Cache memory and RAID controller battery ..............55
Cache memory ........................55
RAID controller cache battery ..................56
Chapter 5. Installing and replacing components ...........59
Handling static-sensitive devices ..................59
Upgrading your RAID controllers ..................59
Upgrading DS4300 Model 6LU/6LX to Model 60U/60X .........59
Steps for upgrading from DS4300 Model 6LU/6LX to Model 60U/60X ...60
Upgrading the DS4300 Model 60U/60X from standard to Turbo option ...63
Steps for hot-swap RAID controller upgrade ............63
Steps for cold-swap RAID controller upgrade ............69
Working with hot-swap drives ...................74
Installing hot-swap drives ....................75
Replacing hot-swap drives....................77
Upgrading drives ........................78
Adding larger-capacity drives...................78
Replacing all drives at the same time ...............79
Replacing the drives one at atime.................81
Working with hot-swap cooling fans .................83
Working with hot-swap power supplies (dual-controller models only) .....84
viii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Removing ahot-swap power supply ................86
Installing ahot-swap power supply ................86
Working with hot-swap RAID controllers (dual-controller models only) .....88
Replacing aRAID controller ...................89
Replacing the battery in the RAID controller ..............94
Installing SFPs and fiber-optic cables ................97
Chapter 6. Solving problems ...................99
Troubleshooting ........................ 100
Appendix A. Records ..................... 105
Identification numbers ...................... 105
Installed-device records ..................... 105
Appendix B. Accessibility .................... 107
Notices ........................... 109
Trademarks.......................... 109
Important notes ........................110
Electronic emission notices ....................110
Federal Communications Commission (FCC) statement ........110
Chinese class Acompliance statement ............... 111
Industry Canada Class Aemission compliance statement ........ 111
Australia and New Zealand Class Astatement ............ 111
United Kingdom telecommunications safety requirement ........ 111
European Union EMC Directive conformance statement ........ 111
Taiwan electrical emission statement ...............112
Japanese Voluntary Control Council for Interference (VCCI) statement 112
Power cords .........................112
Glossary ..........................115
115
Index ............................ 125
Proof of Entitlement ...................... 129
Contents ix

xIBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Figures
1. Installation process flow by current publications ................... xvii
2. Front controls and components ..........................8
3. Back view of DS4300 storage server (Model 60U/60X) .................10
4. Back view of DS4300 storage server (Model 6LU/6LX) .................10
5. Model 60U/60X: Interface ports and switches ....................11
6. Model 6LU/6LX: Interface ports and switches ....................11
7. Example of Cold Aisle/Hot Aisle Rack Configuration ..................14
8. Front rack mounting template ..........................16
9. Rear rack mounting template ..........................17
10. RAID controller removal ............................19
11. Hot-swap fan removal .............................19
12. Power supply removal .............................20
13. Hard disk drive removal ............................20
14. Rack nut installation..............................21
15. Rail extension ................................21
16. Rail adjustment screws ............................22
17. Server installation ..............................22
18. Setting the Server ID .............................23
19. Host-agent managed storage subsystems .....................24
20. Direct-managed storage subsystems .......................25
21. Redundant host and drive Fibre Channel loop configurations (Model 60U/60X) ........27
22. Example of asingle-SAN fabric zone configuration (Model 60U/60X)............28
23. Example of adual-SAN fabric zone configuration (Model 60U/60X) ............28
24. Example of atwo-cluster configuration (Model 60U/60X) ................29
25. Example of asingle server configuration with one adapter (Model 6LU/6LX) .........29
26. Example of asingle server configuration with two adapters (Model 6LU/6LX).........30
27. Example of adual-server configuration with one adapter on each server (Model 6LU/6LX)....30
28. Example of adual-server, single-SAN fabric zone configuration with one adapter on each server
(Model 6LU/6LX) ...............................31
29. Example of adual-server, dual-SAN fabric zone configuration with two adapters per server (Model
6LU/6LX)..................................31
30. SFP Module ................................35
31. Installing an SFP module into the host port .....................36
32. Unlocking the SFP module latch -plastic variety ...................36
33. Unlocking the SFP module latch -wire variety ....................37
34. Removing caps from fiber-optic cables .......................37
35. Connecting cables to the installed SFP.......................38
36. Location of host cables (Model 60U/60X) ......................39
37. Location of host cables (Model 6LU/6LX) ......................39
38. Ethernet and serial port locations .........................40
39. Power cord locations .............................40
40. Redundant ac power connections to controllers and storage expansion enclosures ......41
41. Adding astorage expansion enclosure .......................43
42. Adding asecond storage expansion enclosure ....................44
43. Storage server LEDs (front) ...........................52
44. RAID controller LEDs .............................53
45. Fan and power supply LEDs ..........................54
46. Cache active LED ..............................56
47. Battery LED.................................57
48. RAID controller levers and labels .........................64
49. Location of SFPs and fiber-optic cables ......................66
50. Unlocking the SFP module latch -plastic variety ...................66
51. Unlocking the SFP module latch -wire variety ....................67
©Copyright IBM Corp. 2005 xi

52. Pull-rings for removing acontroller ........................67
53. RAID controller levers and labels .........................70
54. Location of SFPs and fiber-optic cables ......................71
55. Unlocking the SFP module latch -plastic variety ...................72
56. Unlocking the SFP module latch -wire variety ....................72
57. Pull-rings for removing acontroller ........................73
58. Location of hot-swap drives ...........................74
59. Releasing the drive latch ............................76
60. Drive latch on ahot-swap drive .........................78
61. Fan locations ................................83
62. Removing afan ...............................84
63. Power supply controls .............................85
64. Lever for power supply removal .........................86
65. Installing ahot-swap power supply ........................87
66. Connecting the power cord to the AC power connector .................88
67. RAID controller levers and labels .........................89
68. Location of SFPs and fiber-optic cables ......................90
69. Unlocking the SFP module latch -plastic variety ...................90
70. Unlocking the SFP module latch -wire variety ....................91
71. Pull-rings for removing acontroller ........................91
72. Controller battery-access panel screws.......................92
73. Removing the controller battery .........................92
74. Installing anew RAID controller .........................97
xii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Tables
1. Mapping of FAStT names to DS4000 Series names ..................xv
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks ...... xviii
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks ...... xix
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks ......xx
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks.......... xxi
6. TotalStorage DS4000 Storage Manager Version 9titles by user tasks ........... xxii
7. TotalStorage DS4000 and DS4000–related document titles by user tasks ......... xxiii
8. Additional EXP700/EXP710 storage features available for the DS4300 storage server ......4
9. Features at aglance ..............................5
10. DS4300 storage server operating specifications ...................13
11. Storage server LEDs (front) ...........................52
12. RAID controller LEDs .............................53
13. Fan LED ..................................55
14. Power supply LEDs ..............................55
15. Storage server troubleshooting ......................... 100
16. DS4000 Storage Manager alternate keyboard operations ............... 107
©Copyright IBM Corp. 2005 xiii

xiv IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

About this document
This guide provides instructions on how to install and configure the IBM
®
TotalStorage
® DS4300 Fibre Channel Storage Server.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of Fibre Channel and network technology.
©Copyright IBM Corp. 2005 xv

How this document is organized
Chapter 1, “Introduction,” on page 1describes the storage server. This chapter
includes an overview of the storage server features and components.
Chapter 2, “Installing and configuring the storage server,” on page 15 contains
information about installing the storage subsystem configuration and gives Fibre
Channel loop configuration examples.
Chapter 3, “Cabling the storage server,” on page 33 contains information about
cabling the storage server to other devices.
Chapter 4, “Operating the storage server,” on page 45 describes the tasks that are
required to operate the storage server, including the proper sequences for powering
the storage subsystem on and off.
Chapter 5, “Installing and replacing components,” on page 59 contains step-by-step
instructions for installing and removing the storage server components.
Chapter 6, “Solving problems,” on page 99 contains storage server problem
symptoms and possible solutions.
Appendix A, “Records,” on page 105 provides aform on which you can record and
update important information about the storage server, including serial number and
device records. When you add components to the storage server, be sure to update
the information in this appendix.
Appendix B, “Accessibility,” on page 107 provides information about DS4000
Storage Manager accessibility features, which help auser who has aphysical
disability, such as restricted mobility or limited vision, to use software products
successfully.
DS4000 installation process overview
The following flow chart gives an overview of the DS4000 hardware and the
DS4000 Storage Manager software installation process. Lined arrows in the flow
chart indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
xvi IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide

Install Process Documentation
Plan installation Connect Power and
Start Server
DS4000 Storage Server
Installation Guide
Complete SM SW
Installation
Configure Storage
Hardware Online Help
Configure Storage
Subsystems on Host
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify
SM SW on Host and
Workstation
* FC Planning and
Integration: User's Guide
and Svc Info
DS4000 Storage Manager
Concepts Guide
DS4000 Storage Exp Encls
Install and User's Guides
DS4000 Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
DS4000 and HBA Install
and User's Guides
DS4000 Storage Svr
Installation Guide
DS4000 RAID Controller
Enclosure Unit Install
and User's Guide
Copy Services
User's Guide
DS4000 Storage Manager
DS4000 Storage
Manager Installation
and Support
OS Guides
DS4000 Hardware
Maintenance Manual
DS4000 Problem
Determination Guide
Out-of-Band In-Band
Make FC Connections
SET Link Speed
(1GB or 2GB)
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Network
Hardware; Prep are
Network Connection
Install Storage
Expansion Enclosure(s)
Determine
Management
Method
* For pSeries/POWER server and pSeries/POWER-supported HBA use only
sj001046
DS4000 Storage Server publications
The following tables present an overview of the DS4500, DS4400, DS4300 Fibre
Channel, and DS4100 SATA Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address.
You can access the documents listed in these tables at one of the following Web
sites:
www.ibm.com/servers/storage/support/disk/
www.ibm.com/shop/publications/order/
DS4500 storage server library
Table 2on page xviii associates each document in the DS4500 (previously
FAStT900) storage server library with its related common user tasks.
Figure 1. Installation process flow by current publications
About this document xvii

Table 2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage
DS4500 Installation
and Support Guide,
GC26-7727
UUU
IBM TotalStorage
DS4500 Fibre
Channel Cabling
Instructions,
GC26-7729
UU
IBM TotalStorage
DS4500 Storage
Server User’s
Guide,GC26-7726
UUU
IBM TotalStorage
DS4500 Rack
Mounting
Instructions,
GC26-7728
UU
xviii IBM TotalStorage DS4300 Fibre Channel Storage Server: Installation and User’s Guide