IBM TotalStorage DS4500 User manual

IBM TotalStorage DS4500
Fibre Channel Storage Server
User’s Guide
GC26-7726-00


IBM TotalStorage DS4500
Fibre Channel Storage Server
User’s Guide
GC26-7726-00


Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page
69.
First Edition (January 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ........................... vii
Tables ............................ix
Safety ............................xi
About this document ..................... xvii
FAStT product renaming ..................... xvii
Who should read this document .................. xviii
DS4000 installation process overview ................ xviii
DS4000 Storage Server publications ................ xviii
DS4500 storage server library .................. xix
DS4400 storage server library ..................xx
DS4300 storage server library .................. xxi
DS4100 storage server library .................. xxii
DS4000 Storage Manager Version 9publications ........... xxiii
Other DS4000 and DS4000-related documents ........... xxiv
How this document is organized .................. xxv
Notices and statements in this document ............... xxvi
Getting information, help, and service ................ xxvi
Before you call ....................... xxvi
Using the documentation ................... xxvii
Web sites ......................... xxvii
Software service and support .................. xxvii
Hardware service and support ................. xxviii
Fire suppression systems ................... xxviii
How to send your comments ................... xxviii
Chapter 1. Introduction ......................1
DS4500 Storage Server overview ..................1
Product updates ........................1
Front view ..........................2
Back view ..........................3
Fibre Channel connections .....................4
Handling fiber-optic cables .....................5
Using LC-LC Fibre Channel cables ..................5
Connecting an LC-LC Fibre Channel cable to an SFP module .......6
Removing an LC-LC Fibre Channel cable from an SFP module ......8
Using LC-SC Fibre Channel cable adapters...............9
Connecting an LC-SC cable to adevice...............10
Removing an LC-LC cable from an LC-SC cable adapter ........11
Types of interface ports......................12
Host interface ports ......................13
Drive interface ports ......................13
Intermixing storage expansion enclosure models ..........14
Ethernet interface ports .....................17
Chapter 2. Operating the DS4500 Storage Server ...........19
Best practices guidelines .....................19
Tasks overview .........................19
Removing and replacing the front bezel to access the DS4000 Storage Server
components .........................20
Turning on the power ......................22
©Copyright IBM Corp. 2005 iii

Turning off the power ......................23
Monitoring status through software .................25
Firmware updates ........................25
Checking the indicator lights ....................26
Storage server indicator lights ..................26
RAID controller indicator lights ..................28
Battery indicator lights .....................30
Fan and communications module indicator light ............31
Power supply indicator light ...................32
Mini-hub indicator lights.....................32
Overtemperature condition and power supply shutdown ..........37
Turning on the power after an overtemperature shutdown ........38
Turning on the power after an emergency shutdown ..........38
Checking the battery service date ..................38
Preparing to move the DS4500 Storage Server .............39
Moving or relocating the DS4500 Storage Server ............40
Chapter 3. Replacing the DS4500 Storage Server components ......43
Handling static-sensitive devices ..................43
DS4500 Storage Server controller ..................43
Servicing notes ........................44
Replacing afailed controller ...................45
Battery ............................46
Servicing notes ........................46
Replacing afailed battery ....................47
Storage server fan .......................50
Servicing notes ........................51
Replacing afailed storage server fan................52
Fan and communications module ..................53
Servicing notes ........................54
Replacing afailed fan and communications module ..........54
Power supply .........................56
Servicing notes ........................56
Replacing afailed power supply .................57
Small Form-Factor Pluggable (SFP) modules..............59
Servicing notes ........................59
Replacing afailed SFP module ..................60
Mini hubs ...........................63
Servicing notes ........................63
Replacing afailed mini hub ...................64
Appendix. Accessibility .....................67
Notices ...........................69
Trademarks ..........................69
Important notes.........................70
Electronic emission notices ....................71
Federal Communications Commission (FCC) statement .........71
Industry Canada Class Aemission compliance statement ........72
Australia and New Zealand Class Astatement ............72
United Kingdom telecommunications safety requirement.........72
European Union EMC Directive conformance statement .........72
Taiwan electrical emission statement ................72
Japanese Voluntary Control Council for Interference (VCCI) statement ...73
Power cords ..........................73
iv IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Glossary ...........................75
75
Index ............................85
Contents v

vi IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Figures
1. Installation process flow by current publications ................... xviii
2. IBM TotalStorage DS4500 Fibre Channel Storage Server front bezel ............3
3. IBM TotalStorage DS4500 Fibre Channel Storage Server front view ............3
4. IBM TotalStorage DS4500 Fibre Channel Storage Server -back view ............4
5. Fibre Channel interface connections ........................4
6. LC-LC Fibre Channel cable ...........................6
7. Removing the fiber-optic cable protective caps ....................7
8. Inserting an LC-LC Fibre Channel cable into an SFP module ...............7
9. Inserting an LC-LC Fibre Channel cable into an installed SFP module............8
10. LC-LC Fibre Channel Cable lever and latches ....................9
11. Removing the LC-LC Fibre Channel cable ......................9
12. LC-SC Fibre Channel cable ...........................10
13. Removing the LC-SC cable adapter protective caps ..................11
14. LC-LC cable connected into the LC-SC cable adapter .................11
15. LC-LS Fibre Channel cable lever and latches ....................12
16. Removing the LC-LC Fibre Channel cable from an LC-SC Fibre Channel cable adapter.....12
17. DS4500 Storage Server interface ports.......................13
18. Host-side mini-hub interface ports ........................13
19. Drive-side mini-hub interface ports ........................14
20. Ethernet interface ports ............................18
21. Removing the DS4500 Storage Server bezel ....................21
22. Replacing the DS4500 Storage Server bezel ....................22
23. Connecting the power cords and power switch locations ................23
24. Storage server indicator lights ..........................27
25. RAID controller indicator lights ..........................29
26. Battery indicator lights .............................30
27. Fan and communications module indicator light ...................31
28. Power supply indicator light ...........................32
29. Mini-hub indicator lights ............................32
30. Fan and communications and power supply fault indicators ...............37
31. Storage server fan indicator ...........................37
32. Checking the battery service date.........................39
33. Controller status indicator lights .........................44
34. Removing and replacing afailed controller CRU ...................45
35. Indicator lights on the DS4500 Storage Server bezel..................46
36. Removing and installing abattery.........................48
37. Recording the battery support information......................49
38. Battery CRU indicator lights ...........................50
39. DS4500 Storage Server airflow .........................51
40. Removing and installing the storage server fan....................52
41. Storage server indicator lights ..........................53
42. Fan and communications module ports and indicator light ................55
43. Removing and installing afan and communications module ...............55
44. Power supply switch, ac power connectors, and indicator lights..............57
45. Removing and installing apower supply CRU ....................59
46. Replacing afailed SFP module .........................61
47. Unlocking the SFP module latch -plastic variety ...................61
48. Unlocking the SFP module latch -wire variety ....................62
49. Small Form-Factor Pluggable (SFP) Module .....................62
50. Installing an SFP module in amini hub.......................63
51. Removing the fiber-optic cable from the SFP module .................64
52. Removing and installing amini hub ........................65
©Copyright IBM Corp. 2005 vii

viii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Tables
1. Mapping of FAStT names to DS4000 Series names.................. xvii
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks ...... xix
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks ......xx
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks ...... xxi
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks ......... xxii
6. TotalStorage DS4000 Storage Manager Version 9titles by user tasks ........... xxiii
7. TotalStorage DS4000 and DS4000–related document titles by user tasks ......... xxiv
8. Possible combinations of FAStT EXP500 and DS4000 EXP700 storage expansion enclosures per
drive loop .................................15
9. Tasks overview ...............................20
10. Storage server indicator lights ..........................28
11. RAID controller indicator lights ..........................30
12. Battery indicator lights .............................31
13. Fan and communications module indicator light ...................31
14. Power supply indicator light ...........................32
15. Host-side and drive-side mini-hub indicator lights ...................33
16. DS4000 Storage Manager alternate keyboard operations ................67
©Copyright IBM Corp. 2005 ix

xIBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005 xi

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Danger notices and Caution notices are printed in English throughout
this document. For translations of these notices, see IBM
® Safety Information.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
xii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Safety xiii

DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1Laser Statement
Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
xiv IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Safety xv

xvi IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide

About this document
This document provides an overview of the IBM TotalStorage
® DS4500 Fibre
Channel Storage Server, hereafter referred to as the DS4500 Storage Server, and
contains information about routine operations and replacement procedures for all
customer replaceable units (CRUs).
Before you use this document, install the hardware and software. For more
information, refer to the IBM TotalStorage DS4500 Fibre Channel Storage Server
Installation and Support Guide and the IBM DS4000 Storage Manager installation
guide appropriate for your operating system.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature =Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature =Asynchronous Mirroring with
Consistency Group)
©Copyright IBM Corp. 2005 xvii

Who should read this document
This user’s guide is intended for system operators and service technicians who
have extensive knowledge of Fibre Channel, network technology, computer-system
operation, maintenance, and repair. Use this guide to:
vBecome familiar with the components of the DS4500 Storage Server
vLearn how to operate the DS4500 Storage Server
vLearn how to replace failed components in the DS4500 Storage Server
DS4000 installation process overview
The following flow chart gives an overview of the DS4000 hardware and the
DS4000 Storage Manager software installation process. Lined arrows in the flow
chart indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
Install Process Documentation
Plan installation Connect Power and
Start Server
DS4000 Storage Server
Installation Guide
Complete SM SW
Installation
Configure Storage
Hardware Online Help
Configure Storage
Subsystems on Host
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify
SM SW on Host and
Workstation
* FC Planning and
Integration: User's Guide
and Svc Info
DS4000 Storage Manager
Concepts Guide
DS4000 Storage Exp Units
Install and User's Guides
DS4000 Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
DS4000 and HBA Install
and User's Guides
DS4000 Storage Svr
Installation Guide
DS4000 RAID Controller
Enclosure Unit Install
and User's Guide
Copy Services
User's Guide
DS4000 Storage Manager
DS4000 Storage
Manager Installation
and Support
OS Guides
DS4000 Hardware
Maintenance Manual
DS4000 Problem
Determination Guide
Out-of-Band In-Band
Make FC Connections
SET Link Speed
(1GB or 2GB)
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Network
Hardware; Prep are
Network Connection
Install Storage
Expansion Unit(s)
Determine
Management
Method
* For pSeries Server and 6227 or 6228 HBA use only
sj001046
DS4000 Storage Server publications
The following tables present an overview of the DS4500, DS4400, DS4300 Fibre
Channel, and DS4100 SATA Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address.
Figure 1. Installation process flow by current publications
xviii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide