IEI Technology PPC-3708A-N270 User manual

PPC-37xx-N270 Panel PC
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PPC-37xx-N270 Panel PC
MODEL:
PPC-37xx-N270
Panel PC with Touch Screen and Intel
®
Atom™ CPU
Gigabit Ethernet, Two USB, Audio, RS-232/422/485, SATA
RoHS Compliant, IP 65 Protection
Rev. 2.00 - 9 November, 2010
User Manual

PPC-37xx-N270 Panel PC
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Revision
Date Version Changes
9 November, 2010 2.00 Updated for R20 version
15 October, 2009 1.03 Updated dimension drawings in Section 2.1
26 June, 2009 1.02 Added PPC-3712B-N270 dimension drawing and power
supply specifications.
13 April, 2009 1.01 Added PPC-3712B-N270 series information
4 February, 2009 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.1.1 Features ............................................................................................................. 3
1.1.2 Model Variations................................................................................................ 3
1.1.3 Applications ....................................................................................................... 4
1.2 EXTERNAL OVERVIEW................................................................................................ 4
1.2.1 Front Panel........................................................................................................ 4
1.2.2 Rear Panel ......................................................................................................... 5
1.2.3 Bottom Panel...................................................................................................... 5
1.2.4 Side Panel .......................................................................................................... 7
1.2.5 Frame................................................................................................................. 7
1.3 SPECIFICATIONS ......................................................................................................... 8
2 DETAILED SPECIFICATIONS................................................................................ 10
2.1 DIMENSIONS..............................................................................................................11
2.1.1 PPC-3708A-N270 Dimensions .........................................................................11
2.1.2 PPC-3710A-N270 Dimensions ........................................................................ 12
2.1.3 PPC-3712A/B-N270 Dimensions..................................................................... 13
2.1.4 PPC-3712B-N270 Dimensions ........................................................................ 14
2.2 INTEL®ATOM™PROCESSOR................................................................................... 15
2.3 MOTHERBOARD COMPONENTS................................................................................. 15
2.3.1 Memory Support............................................................................................... 15
2.3.1.1 Installed Memory...................................................................................... 15
2.3.1.2 Additional Memory................................................................................... 16
2.3.2 Storage Capacity.............................................................................................. 16
2.4 EXTERNAL PERIPHERAL INTERFACE CONNECTORS................................................... 17
2.4.1 Serial Port Connectors .................................................................................... 17
2.4.2 LAN Connectivity............................................................................................. 18
2.4.3 External USB Connectors................................................................................ 18
2.4.4 Keyboard and Mouse Connectivity.................................................................. 19
2.5 PPC-37XX-N270 FRONT SIDE.................................................................................. 20

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2.5.1 Monitor ............................................................................................................ 20
2.5.2 Touch-Screen Module....................................................................................... 20
2.6 GRAPHICS ................................................................................................................ 20
2.6.1 Intel®945GSE Integrated Graphics Engine.................................................... 20
2.6.2 Dual-Display.................................................................................................... 21
2.7AUDIO ...................................................................................................................... 21
2.8 SYSTEM POWER ....................................................................................................... 22
2.8.1 PPC-37xxA-N270 Series Power ...................................................................... 22
2.8.2 PPC-3712B-N270 Power................................................................................. 22
3 UNPACKING............................................................................................................... 24
3.1 UNPACKING.............................................................................................................. 25
3.1.1 Packing List ..................................................................................................... 26
4 INSTALLATION ......................................................................................................... 28
4.1ANTI-STATIC PRECAUTIONS...................................................................................... 29
4.2 INSTALLATION PRECAUTIONS................................................................................... 29
4.3 PREINSTALLED COMPONENTS................................................................................... 30
4.4 INSTALLATION AND CONFIGURATION STEPS ............................................................. 30
4.5 REMOVE THE BACK COVER...................................................................................... 31
4.5.1 PPC-3708 Back Cover Removal...................................................................... 31
4.5.2 PPC-3710 Back Cover Removal...................................................................... 31
4.5.3 PPC-3712 Back Cover Removal...................................................................... 32
4.6 JUMPER SETTINGS .................................................................................................... 32
4.7 COMPACTFLASH®CARD INSTALLATION.................................................................. 32
4.8 HDD INSTALLATION................................................................................................. 33
4.8.1 PPC-3708 HDD Installation............................................................................ 33
4.8.2 PPC-3710 HDD Installation............................................................................ 35
4.8.3 PPC-3712 HDD Installation............................................................................ 36
4.9 CD DRIVE INSTALLATION (PPC-3712A/B-N270 ONLY).......................................... 38
4.10 JUMPER SETTINGS.................................................................................................. 40
4.10.1 Access the Jumpers........................................................................................ 41
4.10.2 Preconfigured Jumpers.................................................................................. 41
4.10.3 AT Power Select Jumper Settings................................................................... 42
4.10.4 CF Card Setup ............................................................................................... 43

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4.10.5 Clear CMOS Jumper...................................................................................... 44
4.10.6 COM 2 Function Select Jumper..................................................................... 45
4.10.6.1 COM2 RS-422 and RS-485 Pinouts....................................................... 46
4.11 MOUNTING THE SYSTEM ........................................................................................ 47
4.11.1 Wall Mounting................................................................................................ 47
4.11.2 Panel Mounting.............................................................................................. 50
4.11.2.1 PPC-3708A-N270 and PPC-3710A-N270.............................................. 50
4.11.2.2 PPC-3712A/B-N270 ............................................................................... 52
4.11.3 Arm Mounting ................................................................................................ 54
4.11.4 Cabinet and Rack Installation........................................................................ 55
4.11.4.1 PPC-3708A-N270................................................................................... 55
4.11.4.2 PPC-3710A-N270 and PPC-3712A/B-N270.......................................... 57
4.12 REAR PANEL CONNECTORS .................................................................................... 58
4.12.1 Keyboard and Mouse Connection.................................................................. 58
4.12.2 LAN Connection............................................................................................. 58
4.12.3 Serial Device Connection .............................................................................. 59
4.12.4 USB Device Connection................................................................................. 60
4.12.5 VGA Monitor Connection .............................................................................. 61
4.13 SYSTEM MAINTENANCE......................................................................................... 62
5 BIOS SCREENS........................................................................................................... 63
5.1 INTRODUCTION......................................................................................................... 64
5.1.1 Starting Setup................................................................................................... 64
5.1.2 Using Setup...................................................................................................... 64
5.1.3 Getting Help..................................................................................................... 65
5.1.4 Unable to Reboot After Configuration Changes.............................................. 65
5.1.5 BIOS Menu Bar................................................................................................ 65
5.2 MAIN........................................................................................................................ 66
5.3ADVANCED............................................................................................................... 67
5.3.1 CPU Configuration.......................................................................................... 68
5.3.2 IDE Configuration........................................................................................... 69
5.3.2.1 IDE Master, IDE Slave ............................................................................. 71
5.3.3 Super IO Configuration ................................................................................... 76
5.3.4 Hardware Health Configuration...................................................................... 80
5.3.5 Power Configuration........................................................................................ 84

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5.3.5.1 ACPI configuration................................................................................... 85
5.3.5.2 APM Configuration................................................................................... 86
5.3.6 Remote Configuration...................................................................................... 88
5.3.7 USB Configuration........................................................................................... 92
5.4 PCI/PNP................................................................................................................... 94
5.5 BOOT........................................................................................................................ 97
5.5.1 Boot Settings Configuration............................................................................. 97
5.5.2 Boot Device Priority...................................................................................... 100
5.6 SECURITY............................................................................................................... 101
5.7 CHIPSET ................................................................................................................. 102
5.7.1 North Bridge Chipset Configuration ............................................................. 103
5.7.2 SouthBridge Configuration............................................................................ 106
5.8 EXIT....................................................................................................................... 107
6 DRIVER INSTALLATION....................................................................................... 109
6.1AVAILABLE SOFTWARE DRIVERS .............................................................................110
6.2 DRIVER CDAUTO-RUN...........................................................................................110
6.3 CHIPSET DRIVER INSTALLATION..............................................................................111
6.4 INTEL®GRAPHICS MEDIAACCELERATOR DRIVER ..................................................113
6.5 BROADCOM LAN DRIVER (FOR GBELAN) INSTALLATION ....................................117
6.6 REALTEK AC`97 AUDIO DRIVER (ALC665) INSTALLATION................................... 121
6.6.1 BIOS Setup..................................................................................................... 121
6.6.2 Driver Installation ......................................................................................... 121
A SAFETY PRECAUTIONS....................................................................................... 126
A.1 SAFETY PRECAUTIONS .......................................................................................... 127
A.1.1 General Safety Precautions........................................................................... 127
A.1.2 Anti-static Precautions .................................................................................. 128
A.1.3 Product Disposal........................................................................................... 129
A.2 MAINTENANCE AND CLEANING PRECAUTIONS...................................................... 129
A.2.1 Maintenance and Cleaning............................................................................ 129
A.2.2 Cleaning Tools............................................................................................... 130
B BIOS OPTIONS ........................................................................................................ 131
C WATCHDOG TIMER .............................................................................................. 135

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D HAZARDOUS MATERIALS DISCLOSURE....................................................... 138
D.1 HAZARDOUS MATERIALS DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY..................................... 139

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List of Figures
Figure 1-1: PPC-37xx-N270 Panel PC...........................................................................................2
Figure 1-2: Front View....................................................................................................................4
Figure 1-3: PPC-3712A/B-N270 Wall-Mounting Bracket Retention Screw Holes.....................5
Figure 1-4: PPC-3708A-N270 Bottom View ..................................................................................6
Figure 1-5: PPC-3710A-N270 Bottom View ..................................................................................6
Figure 1-6: PPC-3712A/B-N270 Bottom View...............................................................................6
Figure 1-7: PPC-3712B-N270 Bottom View ..................................................................................7
Figure 1-8: PPC-3712A/B-N270 Left View.....................................................................................7
Figure 1-9: PPC-3712 Frame Rear View........................................................................................8
Figure 2-1: PPC-3708A-N270 Dimensions (units in mm)..........................................................11
Figure 2-2: PPC-3710A-N270 Dimensions (units in mm)..........................................................12
Figure 2-3: PPC-3712A/B-N270 Dimensions (units in mm) ......................................................13
Figure 2-4: PPC-3712B-N270 Dimensions (units in mm)..........................................................14
Figure 2-5: PPC-3708A SATA Hard Disk Drive Bay...................................................................16
Figure 2-6: PPC-3708A CompactFlash® Slot.............................................................................16
Figure 2-7: PPC-3708A COM Ports .............................................................................................17
Figure 2-8: PPC-3708A RJ-45 Ethernet Connectors .................................................................18
Figure 2-9: PPC-3708A External USB Ports...............................................................................19
Figure 2-10: PPC-3708A PS/2 Connector...................................................................................19
Figure 2-11: LCD Screen..............................................................................................................20
Figure 2-12: PPC-3708A VGA Connector...................................................................................21
Figure 2-13: PPC-3708A Audio Jack...........................................................................................21
Figure 2-14: Power Connector ....................................................................................................22
Figure 4-1: PPC-3708 Back Cover Retention Screws ...............................................................31
Figure 4-2: PPC-3710 Back Cover Retention Screws ...............................................................31
Figure 4-3: PPC-3712 Back Cover Retention Screws ...............................................................32
Figure 4-4: CF Card Installation..................................................................................................33
Figure 4-5: PPC-3708 HDD Bracket Retention Screws (Tope Panel) ......................................34
Figure 4-6: PPC-3708 HDD Bracket Retention Screws (Inside) ...............................................34
Figure 4-7: PPC-3708 HDD Retention Screws ...........................................................................34

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Figure 4-8: PPC-3710 HDD Bracket Retention Screws.............................................................35
Figure 4-9: PPC-3710 HDD Retention Screws ...........................................................................36
Figure 4-10: PPC-3712 HDD Bracket Retention Screws...........................................................37
Figure 4-11: PPC-3712 HDD Retention Screws .........................................................................37
Figure 4-12: CD Drive Adapter Installation ................................................................................38
Figure 4-13: PPC-3712 CD Drive Bracket...................................................................................39
Figure 4-14: CD Drive Cover Bracket Retention Screws..........................................................39
Figure 4-15: Jumper Locations...................................................................................................40
Figure 4-16: AT Power Select Jumper Location........................................................................43
Figure 4-17: CF Card Setup Jumper Location...........................................................................44
Figure 4-18: Clear CMOS Jumper ...............................................................................................45
Figure 4-19: COM 2 Function Select Jumper Location.............................................................46
Figure 4-20: Wall-mounting Bracket...........................................................................................48
Figure 4-21: Mount the Chassis..................................................................................................49
Figure 4-22: Secure the Chassis.................................................................................................50
Figure 4-23: Suggested Panel Cut Out Size for PPC-3708A-N270...........................................51
Figure 4-24: Suggested Panel Cut Out Size for PPC-3710A-N270...........................................51
Figure 4-25: Tighten the Panel Mounting Clamp Screws.........................................................52
Figure 4-26: PPC-3712 Panel Mounting Kit................................................................................52
Figure 4-27: Suggested Panel Cut Out Size for PPC-3712A/B-N270.......................................53
Figure 4-28: Tighten the Panel Mounting Clamp Screws.........................................................54
Figure 4-29: Arm Mounting Retention Screw Holes..................................................................55
Figure 4-30: The Rack/Cabinet Bracket......................................................................................56
Figure 4-31: Secure the PPC-3708A-N270 Rack/Cabinet Bracket ...........................................56
Figure 4-32: Install into a Rack/Cabinet .....................................................................................57
Figure 4-33: Secure the Rack/Cabinet Bracket..........................................................................58
Figure 4-34: LAN Connection......................................................................................................59
Figure 4-35: Serial Device Connector.........................................................................................60
Figure 4-36: USB Device Connection.........................................................................................61
Figure 4-37: VGA Connector .......................................................................................................62
Figure 6-1: Available Drivers.................................................................................................... 111
Figure 6-2: Chipset Driver Installation Program..................................................................... 111
Figure 6-3: Chipset Driver Installation Welcome Screen....................................................... 112
Figure 6-4: Chipset Driver Installation License Agreement.................................................. 112
Figure 6-5: Chipset Driver Readme File Information ............................................................. 113

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Figure 6-6: Chipset Driver Installation Complete................................................................... 113
Figure 6-7: Select the Operating System ................................................................................ 114
Figure 6-8: VGA Driver.............................................................................................................. 114
Figure 6-9: GMA Driver Readme File....................................................................................... 115
Figure 6-10: GMA Driver File Extraction ................................................................................. 115
Figure 6-11: GMA Driver Installation Welcome Screen ......................................................... 116
Figure 6-12: GMA Driver License Agreement......................................................................... 116
Figure 6-13: GMA Driver Installing Notice .............................................................................. 117
Figure 6-14: GMA Driver Installation Complete...................................................................... 117
Figure 6-15: Access Windows Control Panel ......................................................................... 118
Figure 6-16: Double Click the System Icon............................................................................. 118
Figure 6-17: Double Click the Device Manager Tab............................................................... 119
Figure 6-18: Device Manager List ............................................................................................ 119
Figure 6-19: Search for Suitable Driver................................................................................... 120
Figure 6-20: Locate Driver Files............................................................................................... 120
Figure 6-21: Location Browsing Window................................................................................ 121
Figure 6-22: CD 4-AUDIO\AC-KIT08R\Windows Folder ......................................................... 122
Figure 6-23: AC`97 Audio Driver Install Shield Wizard Starting........................................... 122
Figure 6-24: AC`97 Audio Driver Setup Preparation.............................................................. 123
Figure 6-25: AC`97 Audio Driver Welcome Screen................................................................ 123
Figure 6-26: AC`97 Audio Driver Digital Signal ...................................................................... 124
Figure 6-27: AC`97 Audio Driver Installation Begins............................................................. 124
Figure 6-28: AC`97 Audio Driver Installation Complete......................................................... 125

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List of Tables
Table 1-1: Model Variations...........................................................................................................3
Table 1-2: System Specifications..................................................................................................9
Table 2-1: PPC-3712B-N270 Power Supply Specifications ......................................................23
Table 4-1: Jumpers.......................................................................................................................41
Table 4-2: Preconfigured Jumpers .............................................................................................41
Table 4-3: AT Power Select Jumper Settings ............................................................................42
Table 4-4: CF Card Setup Jumper Settings ...............................................................................43
Table 4-5: Clear CMOS Jumper Settings....................................................................................45
Table 4-6: COM 2 Function Select Jumper Settings.................................................................46
Table 4-7: RS-422 Pinouts ...........................................................................................................46
Table 4-8: RS-485 Pinouts ...........................................................................................................46
Table 5-1: BIOS Navigation Keys................................................................................................65

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BIOS Menus
Menu 1: Main.................................................................................................................................66
Menu 2: Advanced........................................................................................................................68
Menu 3: CPU Configuration.........................................................................................................69
Menu 4: IDE Configuration...........................................................................................................70
Menu 5: IDE Master and IDE Slave Configuration.....................................................................72
Menu 6: Super IO Configuration .................................................................................................77
Menu 7: Hardware Health Configuration....................................................................................81
Menu 8: Power Configuration......................................................................................................84
Menu 9: ACPI Configuration........................................................................................................85
Menu 10:Advanced Power Management Configuration...........................................................86
Menu 11: Remote Access Configuration [Advanced]...............................................................89
Menu 12: USB Configuration.......................................................................................................93
Menu 13: PCI/PnP Configuration ................................................................................................95
Menu 14: Boot...............................................................................................................................97
Menu 15: Boot Settings Configuration.......................................................................................98
Menu 16: Boot Device Priority Settings .................................................................................. 100
Menu 17: Security...................................................................................................................... 101
Menu 18: Chipset....................................................................................................................... 102
Menu 19:North Bridge Chipset Configuration........................................................................ 103
Menu 20:SouthBridge Chipset Configuration ........................................................................ 106
Menu 21:Exit............................................................................................................................... 107

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PPC-37xx-N270 Panel PC
The PPC-37xx-N270 is an industrial flat panel PC. The PPC-37xx-N270 can be used for
machine control, production lines, kiosks and information stations. The PPC-37xx-N270 is
preinstalled with an Intel® Atom™ CPU for applications where more computing power is
needed.
The PPC-37xx-N270 supports a second monitor for presenting information to customers
or extending the display area. The second monitor can show different information to the
main screen, or duplicate the main screen content.
The PPC-37xx-N270 can be installed in a rack, on a VESA clamp or in a custom enclosure
with a hole of the correct size.
The PPC-37xx-N270 supports one 2.5” hard drive and a CompactFlash® disk for data and
application storage. CompactFlash® is most often used for thin-client applications, where
only basic functions are performed. A hard drive offers more storage space and is the
better choice for a general use computer.

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1.1.1 Features
Some of the standard features of the PPC-37xx-N270 flat panel PC include:
Preinstalled 1.6 GHz Intel® Atom™ N270 CPU
Preinstalled 1.0 GB DDR2 SO-DIMM memory module
Aluminum die-casting IP 65, high brightness industrial panel
SATA interface support
Dual GbE support
Simplified installation process
Low power consumption and thermal distribution
RoHS compliance
1.1.2 Model Variations
The model variations are listed in Table 1-1.
CPU Memory Power
8.4”
PPC-3708A-N270/R/1G-R20 1.6 GHz Intel®
Atom™ N270
1.0 GB 60 W power supply
12 V DC input
10.4”
PPC-3710A-N270/R/1G-R20 1.6 GHz Intel®
Atom™ N270
1.0 GB 60 W power supply
12 V DC input
12.1”
PPC-3712A/N270/R/1G-R20 1.6 GHz Intel®
Atom™ N270
1.0 GB 60 W power supply
12 V DC input
PPC-3712BA-N270/890/R/1G-R20 1.6 GHz Intel®
Atom™ N270
1.0 GB 86 W power supply
90~264 V AC input
PPC-3712BT-N270/709/R/1G-R20 1.6 GHz Intel®
Atom™ N270
1.0 GB 90 W power supply
36~72 V DC input
Table 1-1: Model Variations

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1.1.3 Applications
The flat panel PC is designed for rigorous industrial environments where it may be
exposed to both heat and moisture. Its durability and strength also makes it an ideal
choice for public access computers. Some possible applications include:
Automated manufacturing processes
Public information gathering point
1.2 External Overview
The flat panel PC is a rectangular cubic structure that comprises of a screen, rear panel,
top panel, bottom panel and two side panels (left and right). An aluminum frame surrounds
the front screen. The rear panel provides screw holes for a wall-mounting bracket, and an
arm mounting interface. The bottom panel provides access to external interface
connectors that include LAN, USB 2.0, audio, VGA, serial port connectors and
CompactFlash® card slot.
1.2.1 Front Panel
The front side of the PPC-37xx-N270 is a flat panel TFT LCD screen surrounded by an
aluminum frame.
Figure 1-2: Front View

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1.2.2 Rear Panel
The rear panel provides access to a fan ventilation vent and four retention screw holes
that support a wall-mounting bracket. Figure 1-3 shows the retention screw holes of the
PPC-3712A/B-N270.
Figure 1-3: PPC-3712A/B-N270 Wall-Mounting Bracket Retention Screw Holes
1.2.3 Bottom Panel
The following is a list of the bottom panel peripheral device connectors on the
PPC-37xx-N270. Diagrams for each other models are shown below.
1 x RS-232/422/485 port
2 x RS-232 ports
3 x Audio jacks (Line-in, Line-out and MIC-in)
1 x PS/2 keyboard/mouse connector
1 x AC power adapter connector
1 x VGA connector
2 x RJ-45 GbE connector
2 x USB 2.0 connectors (four USB connectors for PPC-37xxB-N270 models)
1 x CompactFlash® slot
1 x Power switch

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Figure 1-4: PPC-3708A-N270 Bottom View
Figure 1-5: PPC-3710A-N270 Bottom View
Figure 1-6: PPC-3712A/B-N270 Bottom View