INFOSEC UPS SYSTEM E6 LCD-RT User manual

USER MANUAL
5-6-8-10KVA One phase to one phase
10KVA Three phase to one phase
Parallel Redundancy On-Line UPS

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Table of Contents
1.Important Safety Instruction......................................................... 2
1.1 An Important Notice............................................................................2
1.2 Storage Instruction.............................................................................3
2.Product Introduction...................................................................... 4
2.1 General Characteristics........................................................................4
2.2 Symbols on the LCD Display Panel........................................................5
2.3 Panel explanation ...............................................................................7
2.4 Communication Port Explanation..........................................................9
3.Installation and Operation ........................................................... 10
3.1 Unpacking........................................................................................ 10
3.2 Selecting Installation Position............................................................. 11
3.3 Installation of Accessories Kit............................................................. 11
3.4 Terminal Block Explanation & UPS connection ..................................... 11
3.4 Terminal Block Explanation & UPS connection ..................................... 12
3.5 Operation Test and Installation Instruction.......................................... 15
4.Troubleshooting Guide ................................................................. 22
4.1 Trouble Shooting ............................................................................ 22
5.Bundled Software Installation Guide ........................................... 23
5.1 Hardware Installation...................................................................... 23
5.2 Software Installation....................................................................... 23
6.Customer Options Slots................................................................ 23
6.1 R2E (2nd RS-232 ) card .................................................................. 23
6.2 RSE (RS-485) card.......................................................................... 23
6.3 USE(USB) card............................................................................... 23
6.4 DCE (Dry Contact)-B card................................................................ 24
6.5 SNMP Cards................................................................................... 24
6.6 The Installation of those Interface Cards.......................................... 25
7.Specifications ............................................................................... 26

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1. Important Safety Instruction
1.1 An Important Notice
For Parallel System installation, please refer to “E6 LCD RT 5-10 KVA Parallel System
Installation Guide”
Because of “LITTLE LEAKAGE CURRENTS” generated by the EMI filter of the UPS, it is
necessary to double ensure if the earth of the UPS is properly grounded before AC Mains is
connected with.
The UPS has its own internal energy source (battery). Should the battery be switched on
when no AC power is available, there could be voltage at the output terminals.
Make sure that the AC Utility outlet is correctly grounded.
Do not open the case and do not try to repair the unit yourself, as there are no serviceable
parts inside. Your Warranty will be void. Contact your local supplier.
Please make sure that the input voltage of the UPS matches the supply voltage.
To eliminate any overheating of the UPS, keep all ventilation openings free from
obstruction, and do not store "things" on top of the UPS. Keep the UPS 30 cm away from the
wall.
Make sure the UPS is installed within the proper environment as specified. (0-40℃and 0
90% non-condensing humidity)
Do not install the UPS in direct sunlight. Your warranty may be void if the batteries fail. Do
not install in an environment with sparks, smoke or gas.
Install the UPS indoors as it is not designed for installation outdoors.
If liquids are split onto the UPS or foreign objects dropped into the unit, the warranty will
be null and void.
The battery will discharge naturally if the system is unused for any length of time.
It should be recharged every 2-3 months if unused. If this is not done, then the warranty
will be null and void. When installed and being used, the batteries will be automatically
recharged and kept in top condition.
This UPS supports electronic equipment in offices, telecommunications, process control,
medical and security applications.
Make sure the UPS is completely turned off when moving the UPS from one place to
another. It might cause electrical shock if the output is not cut completely.

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The UPS offers CVCF (Constant Voltage Constant Frequency) setting function.
a. For correct setting and wiring, please contact with your local agent.
b. Do not do it by yourself; otherwise, your warranty will be void.
This UPS has been designed and constructed to protect your assets from the wide range of
power aberrations experienced on Utility power lines today. It is your insurance for reliable,
clean and stable voltage supply. It is worth taking care to install the system correctly and to
have it maintained correctly by your local dealer.
SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that should be
followed during Installation and Maintenance of the UPS and Batteries.
Disconnection Device-CAUTION - A disconnect switch shall be provided by others for ac
output circuit. To reduce the risk of fire, connect only to a circuit provided with branch circuit
over-current protection for 32 amperes for 5-6Kva, 40 amperes for 8Kva and 50 amperes for
10Kva rating in accordance with the National Electric Code.
CAUTION - To reduce the risk of fire, unit input connect only to a circuit provided with branch
circuit over-current protection for 40 amperes for 5-6Kva, 45 amperes for 8kVA and 65
amperes for 10Kva rating in accordance with the National Electric Code.
Maximum ambient operating temperature 40C or equivalent
1.2 Storage Instruction
For extended storage through moderate climate, the batteries should be charged for 12
hours every 3 months by plugging the UPS power cord into the wall receptacle and turn on
input breaker on front panel. Repeat this procedure every 2 months under high
temperature environment.

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2. Product Introduction
2.1 General Characteristics
True online architecture continuously supplies in your critical device with a stable, regulated,
transient-free pure sine wave AC Power.
20KHz PWM sine-wave topology yields an excellent overall performance. The high crest
factor of the inverter handles all high-inrush current loads without a need to upgrade the
power rating.
Multi-functional LCD/LED panel may display various status of the UPS. The LED display may
show UPS working status, Utility Status and UPS Abnormal status, in the mean while, the LCD
display may show Input/Output Voltage, Frequency, Load Status, Inner cabinet temperature,
and Abnormal Phenomenon.
To protect the unit from overloading, it automatically switches to bypass mode in 160
seconds~ 40ms if loading is at 105%~ 150% of rating and in case of overloading at 150% of
rating, it switches to bypass mode immediately. It will automatically switch back to inverter
mode once overload condition ceases.
Should the output becomes short-circuit, the UPS holds the system and cuts the output
automatically till the short circuit situation is removed manually.
Should the unit become overheated, the internal thermal Switch will detect the heat and
switch to bypass mode and vice versa.
Fully digitalized control circuit built in the UPS may upgrade the functionality Of the UPS as
well as reach a high-level protection of the UPS. Through powerful Communication capability
built, it enhances its ability for remote control and monitoring easily.
Maintenance-free sealed-type battery minimizes after-sales service.
Maintenance bypass switch (optional) — it provides an easy and safe troubleshooting or
maintenance function when the Utility is normal.
Providing four different working modes, such as Normal, ECO, CF50 and CF60, it may
widely be used in a variety of applications.
DC-start function makes sure of the start-up of UPS during power outages.
Revolutionary battery management circuit analyzes battery discharging status to adjust
battery cut-off point and extend the life of batteries.
Intelligent temperature-controlled fan may not only extend the life of the fan, but also
reduce annoying noise because of sudden fan spin. It remains your office quiet and
comfortable as usual.

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When UPS is in trouble, you may read out the possible fault reason from the LCD screen
directly, which may reduce down unnecessary repair task a lot.
When the UPS is operated under CF50 or CF60 mode, the recommended load connected
shall be 75% of rated capacity if the input voltage is 176~280Vac and 50% of the rated
capacity if the input voltage is 160~280Vac.
2.2 Symbols on the LCD Display Panel
Item Symbol Description
1 LINE
Utility or Bypass Source
2 Battery Low
3
Battery Abnormal
4 UPS Overloading
5 UPS Working in specified mode*
6 A Blackout Transfer occurred in UPS Output
7 Bypass Input Abnormal, UPS fails to transfer to bypass,
Bypass Abnormal at ECO mode
8 Utility Input Abnormal
9 OFF UPS Shutoff
10 LINE OFF UPS Abnormal Lock
11 UPS Flow Chart
12 4 Digits Measurement Display
13 Indicate the item desired to be measured
14 UPS ON Switch or Alarm Silence
15 UPS OFF Switch
16 Previous Page or Setting Change
17 Next Page
18 Special Function Log in /out
19 Enter or Reconfirmed
20 Utility Input Normal LED

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21 Bypass Input Normal LED
22 UPS under Redundancy Mode
23 UPS under ECO Mode
24 UPS Fault or Abnormal Warning LED
25 EPO Emergency Power Off
26 Er05 Battery Weak or Dead
27 Er06 Output Short Circuit
28 Er10 Inverter Over-current
29 Er11 UPS Overheat
30 Er12 UPS Output Overloading
31 Er14 Fan error
32 Er15 Wrong Procedure to enter Maintenance Mode
33 Er16 Output Parameters Set Error in Parallel System
34 Er17 ID Numbers are in conflict in Parallel System or ID number
Error in single unit
35 Er21 Parallel communication error ( communication wire
disconnected or failure to find ID1 UPS ) in parallel system
36 Er24 CVCF mode with Bypass input
37 Er27 The UPS must be operated in normal mode in parallel
system
38 Er28 Bypass Overload Time out and cut off output.
39 Er31
T
he settin
g
s of both control board and driver board are not
matched each other.
40 Er33 Isolated transformer overheat
41 Er** Other Error code
*The specified modes include Normal mode, ECO mode, CVCF mode, etc..

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2.3 Panel explanation
2.3.1 Front Panel Function Explanations
LCD Display
Green LED lights up to indicate the UPS has the capability to run under redundancy mode.
Green LED steadily lights up to indicate that the Utility input voltage is within the window; the LED flashes
flickeringly to indicate that the Utility input voltage is within the acceptable window.
Green LED lights up to indicate Bypass Input is normal.
UPS ON/Alarm Silence
Go to previous page or change the setting of the UPS.
To re-confirm the change of UPS Setting
Go to next page
UPS OFF Switch
Special functions log in/out
UPS is working under ECO(Economic) mode.
UPS Fault or Abnormal

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2.3.2 Rear Panel Explanation

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A RS232 Port
B Terminal Resistor for Parallel function
C CAN Bus Connection Port for Parallel System
D Customer Options Slot 1
E Customer Options Slot 2
F Cooling Fan
G External Battery Connector
H Utility Input Breaker CB1
I Bypass Input Breaker CB2 (for Dual Input Model Only)
J Input/Output Terminal Block
K EPO（Emergency Power Off）: Short to enable the function
L Air Ventilation Hole
● . DIM：Dual Input Model, SIM：Single Input Model
2.4 Communication Port Explanation
The Communication port on the UPS provides true RS232 type to communicate with UPS
software to remote monitoring the power and UPS status.
With optional interfaces cards, which contains R2E (2nd RS232), RSE(RS485), USE(USB),
DCE(Dry Contact), as well as SNMP/ card, you may combine them according to your demand.
However, the R2E card, RSE card and USE card are prohibited to be used simultaneously.
The bundled software of the UPS is compatible with many operating systems such as Windows
98, & 2000, ME, NT and XP. For other applications like Novell, NetWare, Unix, Linux, please
contact your local distributor for a proper solution.
When the optional interface cards are used together with onboard RS232 port in
communication, the EPO signals will get the highest priority in control command, then the
SNMP/WEB card, then the shutdown command at the DCE card & also R2E, RSE and USE,
then onboard RS232 port get the lowest priority.
2.4.1 True RS232 type
1.The RS232 interface settings
Baud Rate 2400 bps
Data Length 8 bits
Stop Bit 1 bit
Parity None
2.The Pin Assignments of true RS232 type
Pin 3 RS232 Rx
Pin 2 RS232 Tx
Pin 5 Ground

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3. Installation and Operation
The packing condition and the external outlook of the unit should be inspected carefully before
installation. Retain the packing material for future use.
3.1 Unpacking
Take the UPS out of the PE foam.
Unwrap the UPS.
Standard Package includes:
1 set of Quick Start Manual
1 set of User's Manual
1 set of UPS communication software with RS232 cable
1 set of Metal Accessories Kit
Package for the UPS with Isolation transformer & dual input:
Ditto, but with additional 3pcs wire No 7.
Package for the UPS without isolation transformer but dual input:
Ditto, but with additional 1pcs wire No. 7.
(p.s. Wire No. 7 is to be used at the input/output terminal block of the UPS.
Please refer to Chapter 0 for installation.
With 10KVA model only
With all E6 LCD RT UPS

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3.2 Selecting Installation Position
It is necessary to select a proper environment to install the unit, in
order to minimize the possibility of damage to the UPS and extend
the life of the UPS. Please follow the advice below:
1. Keep at least 30cm (12 inches) clearance from the rear panel
of the UPS to the wall.
2. Do not block the air-flow to the ventilation openings of the unit.
3. Please check the installation site to avoid overheat and
excessive moisture.
4. Do not place the UPS in an environment near dust, corruptive
or salty material or flammable objects.
5. Do not expose the UPS to outdoors.
3.3 Installation of Accessories Kit
3.3.1 Rack-Mount Configuration Setup
3.3.2 Tower Configuration Setup

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3.4 Terminal Block Explanation & UPS connection
3.4.1 Terminal block
● L12-N1; R-S-T-N1: the terminal for Utility Input to provide the power source when the
UPS is working under Utility mode.
● G1: the terminal for UPS Input Ground.
● L21-N22: the terminals for UPS Output.
● G2: the terminal for UPS Output Ground.
For E6 LCD RT 10K Single phase, in standard use, main input and by-pass line are common, so
there is a shunt between L11 & L12.
● L11-N1: Used only in case where the main input and by-pass line are not common: the
terminal for Bypass Input to provide the power source when the UPS is working
under bypass mode.
5000 – 6000 – 8000 VA
10 000 VA

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3.4.2 UPS Connection
1. See the following chart for input and output cable section & breaker calibration
Note: Do not use the wall receptacle as the input power source for the UPS, as its
rated current is less than the UPS’s maximum input current. The receptacle may be
burned and destroyed.
INPUT OUTPÜT
UPS Model BREAKER CABLE BREAKER CABLE
E6 LCD 5000 RT 2 x 32 A 3 x 6 mm² 2 x 25 A 3 x 4 mm²
E6 LCD 6000 RT 2 x 40 A 3 x 6 mm² 2 x 32 A 3 x 6 mm²
E6 LCD 8000 RT 2 x 50 A 3 x 10 mm² 2 x 40 A 3 x 6 mm²
E6 LCD 10 K RT 1/1 2 x 63 A 3 x 10 mm² 2 x 50 A 3 x 10 mm²
E6 LCD 10 K RT 3/1 4 x 63 A 5 x 10 mm² 2 x 50 A 3 x 10 mm²
WARNING: If the connecting of neutral wire (N) and Line wire (L) is in order,
the UPS do not change neutral rate of installation. A circuit breaker connected
before the UPS will operate for an insulation fault after the UPS.
Sensibility of the circuit breaker takes into account the UPS current leak (about
15mA) and connected computers. We recommend selective 300mA.
2. If the UPS is DIM (Dual Input) type whose Utility and Bypass Sources are the same, L11
and L12 would have to be shorted for 1-phase input model.
3. If the UPS is SIM (Single Input) type, only AC source can be supplied to UPS from L12-
N1 terminal for 1-phase input model and R-S-T-N1 terminal for 3-phase input model.
4. When the Isolation transformer is NOT installed into the tower type UPS, the UPS
output terminals will be L21-N22.
Use Mounting Cable Tie to fix cables.
6/8000VA model
5000VA model 10KVA model

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External battery bank
E6 LCD 5000 RT: The batteries are fitted inside UPS bank.
For all other UPS from 6000 to 10kVA, the batteries are fitted inside an external battery bank.
Please refer to the battery bank user’s manual for a correct procedure.
Refer to the following chart for external battery bank connection.
Model Maximum Current Conductor Section
6KVA 25A 6 mm²
8KVA 33A 6 mm²
10KVA 41A 6 mm²

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3.5 Operation Test and Installation Instruction
3.5.1 Start Up in Normal Mode
1. Open the terminal block cover on the rear panel (refer to 0). Before start the installation, please
make sure the grounding is connected properly.
2. Make sure Utility breaker, UPS’ Utility breaker and Bypass breaker are on “Off” position.
3. Make sure the voltage of Utility matches with the input voltage window of the UPS.
4. Connect the Utility separately to the terminal blocks of UPS’ Utility and Bypass Inputs (If not
common). Switch on the Power Breaker of the distribution panel and the breakers of the UPS’ Utility
and Bypass Inputs, and then the UPS starts up. Green LEDs & light up to show the Utility and
Bypass Inputs are normal and the LCD display with parallel function will illustrate from drawing A1,
drawing A2 to drawing B. Otherwise the LCD display will illustrate from drawing A2 to drawing B.
A1 A2.
B.
5. Then, the UPS is on Bypass Mode now and it will proceed self-test automatically. If there is no
abnormal message occurred, it means the pre-startup of the UPS is successful and the charger starts to
charge the batteries.
6. Press the UPS On Switch for approx. 3 seconds, then
the Buzzer sounds twice and the LCD display changes from
drawing B to drawing C.
C
7. Then, the UPS is under self-test mode again, the LCD display will illustrate from drawing C to
drawing D and remain approx. 4 seconds under battery mode, then illustrate from drawing E1 to
drawing F if the self-test is successful.
D * It shows “test”.
E1 * It shows “OK” in self-test

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E2 * It shows “Fail” in self-test
F * It shows “220Vac” in Utility Input.
8. In case of failure in self-test, the LCD display will illustrate from Drawing D to drawing E2, then an
error code or error status will be shown on the screen.
9. Your start-up operation of the UPS is completely now. Make sure the UPS is plugged onto the wall
receptacle for charging at least 8 hours and the batteries of the UPS are fully charged.
3.5.2 Start-up in Battery Mode (Cold Start)
1. Make sure the UPS you have has already been installed at least 1 set (20pcs) of 12V batteries.
2. Push the UPS On Switch once for approx. 5 seconds to awake the UPS, and then the buzzer
sounds twice. The LCD display will illustrate from drawing A to drawing G, and keep awake for
approx. 15 seconds.
3. Press the UPS On Switch of the UPS again for about 3 seconds till the LCD display illustrates
from drawing G to drawing H, then the UPS will be in self-test Mode. The UPS may offer energy
to the output in a minute, and the LCD display illustrates as drawing I. In case of failure in
pushing the UPS On Switch within 15 seconds, the UPS will automatically turn off. You then
have to go through step 1 to 3 once again.
G * It shows “Off”, which means the UPS
Prestart is successful.
H* It shows Utility input is “0” and Utility Abnormal.
I

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3.5.3 Check Measured Values & Figures detected by UPS
If you would like to check the measured values & figures detected by the UPS, please use
scroll up and scroll down key pads. When you use scroll down key pad, the LCD
display will illustrate as Drawing C(Voltage from Utility Input) Drawing I1(Voltage from
Bypass Input) Drawing J(Frequency from Utility Input) Drawing K(Frequency from Bypass
Input) Drawing L(UPS Output Voltage) Drawing M(UPS Output Frequency) Drawing
N(UPS Output Load %)Drawing O(UPS Battery Voltage) Drawing P(UPS Inner
Temperature).
I1 * It shows voltage comes from Bypass Input
J * It shows frequency from Utility Input.
K * It shows frequency from Bypass Input.
L* It shows UPS output Voltage.
M * It shows UPS output frequency.
N* It shows UPS output load level(%)
O* It shows Battery Voltage.
P
* It shows UPS Inner Temperature

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3.5.4 UPS Default Data and Special Function Execution
1. After UPS completely starts up, press key pad to change the LCD display screen to
drawing Q1.
Q1 * It shows buzzer “On”.
Q2 * It shows buzzer “Off”.
2. Press key pad to scroll down the screen and check the UPS settings. The LCD
display will show in consequence between Drawing Q1(buzzer) Drawing R1(Self-test)
Drawing S1(Bypass Voltage Windows) Drawing T(Output Frequency
Synchronization Window) Drawing U(Inverter Output Voltage) Drawing V1(UPS
Operation Mode) Drawing W(Output Voltage Micro Tune Value) Drawing X(UPS Id)
Drawing Y(Parallel function status).
R1 * It shows self-test is NOT “on”.
R2 * It shows self-test is “On”.
S1 * It shows Bypass Voltage is adjusted to narrow one.
S2 * It shows bypass voltage is adjusted to wider one.
T* It shows Frequency Window is +/-3Hz.
U* It shows inverter output voltage.
V1 * It shows the UPS is operated in “normal mode”.

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V2 * It shows the UPS is operated in “Eco mode”.
V3 * It shows the UPS is operated in “CVCF 50Hz mode”.
V4
* It shows the UPS is operated in “CVCF 60Hz mode”.
W * Output Voltage Adjustment % is from 0% to 3% or -0% to -3%.
X * It shows UPS Identification Number.
Y * It shows the UPS is in the No. 1st of parallel systems.
3. Press scroll up key pad, you may execute special functions. The Functions includes
buzzer ON (as drawing Q1), or buzzer OFF (as drawing Q2, Alarm silence for UPS Warning)
and self-test OFF (As drawing R1) or self-test ON. (as drawing R2. UPS will execute battery
test for 10 seconds. If the self-test is successful, it will show as Drawing E1; otherwise, it will
show as drawing E2 & error message in the same time.)
3.5.5 UPS Default Settings and their alternatives
1. Make sure the UPS is not “On” yet. Press On Switch and scroll down key pads
simultaneously for approx. 3 seconds, the buzzer will sound twice, the LCD display screen
shows as drawing Q1, then the UPS is under setting mode now.
2. To scroll down the LCD screen, you may refer to Chapter 2
3. Except Buzzer(as drawing Q1 & Q2) and Self-test(as drawings R1 & R2), all the rest default
settings may be changed by pressing scroll up key pad.
4. Drawings S1 and S2 mean the bypass input acceptable window, it can be 184Vac~260Vac
or 195Vac~260Vac.