Ingenico group Desk 3500 with Pin Pad User manual

Card Payment Terminal
External Pin-Pad
Power supply unit
USB Pin-Pad Cable
Ethernet Cable
PSTN Cable
Receipt Rolls
Quick Reference Guide
Window Decal
1.
2.
3.
4.
5.
6.
7.
8.
9.
Menu - Use this button to access the main
functions menu on the terminal
Cancel - Use this button to cancel and revert
back to the previous screen
Clear - Use this button to clear back or delete
characters when keying in text/numbers
Enter - Use this button to confirm selection on
the terminal
What's in the box?
Setup Guide
Desk 3500 with Pin Pad
Function keys
8
9

Press the Menu Button
Select option “Connection Test”
Terminal Will Print a receipt with “Connection OK” printed near the top.       
Your terminal is now ready to use
Once the Base and any additional cabling is connected, allow the device to power up.
This will take approximately 4 minutes.
If using an Ethernet connection, the terminal should obtain a valid IP address and
connection automatically once connected to an Active Ethernet Port.
The Ethernet symbol on the top of the Terminal Display should turn Green to indicate a
Valid IP connection
If the Ethernet Symbol remains white, please check the connection to the Terminal and
your Router to ensure the cables are connected correctly.

To confirm your terminal is connected and ready to accept Payments, perform a
connection test using the following steps
1.
2.
3.
4.
Please consult your Quick reference guide provided for instructions on performing
transactions.
Support
EVOPayments.co.uk/support-centre/
[e-mail]
Getting started
Please connect the Power Supply unit to mains
power close to the desired location of the terminal.

Connect the Power supply cable to the port shown
and if Using Ethernet or PSTN, please connect the
cables to the Ports shown.