Ingenico group Desk 3500 User manual

Card Payment Terminal
Ethernet Cable
Power supply unit
PSTN Cable
Receipt Rolls
Quick Reference Guide
Window Decal
1.
2.
3.
4.
5.
6.
7.
Menu - Use this button to access the main
functions menu on the terminal
Cancel - Use this button to cancel and revert
back to the previous screen
Clear - Use this button to clear back or delete
characters when keying in text/numbers
Enter - Use this button to confirm selection on
the terminal
What's in the box?
Setup Guide
Desk 3500
Function keys
6
7

Press the Menu Button
Select option “Connection Test”
Terminal Will Print a receipt with “Connection OK” printed near the top.       
Your terminal is now ready to use
Once the Base and any additional cabling is connected, allow the device to power up.
This will take approximately 4 minutes.
If using an Ethernet connection, the terminal should obtain a valid IP address and
connection automatically once connected to an Active Ethernet Port.
The Ethernet symbol on the top of the Terminal Display should turn Green to indicate a
Valid IP connection
If the Ethernet Symbol remains white, please check the connection to the Terminal and
your Router to ensure the cables are connected correctly.

To confirm your terminal is connected and ready to accept Payments, perform a
connection test using the following steps
1.
2.
3.
4.
Please consult your Quick reference guide provided for instructions on performing
transactions.
Support
EVOPayments.co.uk/support-centre/
[e-mail]
Getting started
Please connect the Power Supply unit to mains
power close to the desired location of the terminal.
Connect the Power supply cable to the port shown
and if Using Ethernet or PSTN, please connect the
cables to the Ports shown.