Ingenico group Desk 3500 User manual

Card Payment Terminal
Ethernet cable
Power supply unit
PSTN Cable
Receipt Rolls
Window decal
Quick Reference Guide
1.
2.
3.
4.
5.
6.
7.
Menu - Use this button to access the main
functions menu on the terminal
Cancel - Use this button to cancel and revert
back to the previous screen
Clear - Use this button to clear back or
delete characters when keying in
text/numbers
Enter - Use this button to confirm selection
on the terminal
What's in the box
Quick Start Guide
Desk 3500
Function keys
7
6
1
2
4
5
3

Press the Menu Button
Select option “Connection Test”
Terminal Will Print a receipt with “Connection OK” printed near the top.
Your terminal is now ready to use
Once the Base and any additional cabling is connected, allow the device to power up. This
will take approximately 4 minutes.
If using an Ethernet connection, the terminal should obtain a valid IP address and connection
automatically once connected to an Active Ethernet Port.
The Ethernet symbol on the top of the Terminal Display should turn Green to indicate a Valid
IP connection
If the Ethernet Symbol remains white, please check the connection to the Terminal and your
Router to ensure the cables are connected correctly.

To confirm your terminal is connected and ready to accept Payments, perform a connection
test using the following steps
1.
2.
3.
4.
Please consult your Quick reference guide provided for instructions on performing
transactions.
Getting started
Payment Acceptance is provided by EVO Payments International GmbH trading as BOI UK Payment Acceptance. Underwriting Criteria, Terms and Conditions
apply. EVO Payments International GmbH, trading as BOI UK Payment Acceptance is licenced by the Federal Financial Supervisory Authority BaFin
(Bundesanstalt fur Finanzdienstleistungsaufsicht) in Germany and is regulated by the Financial Conduct Authority for conduct of business rules. EVO
Payments International GmbH (trading as BOI UK Payment Acceptance) is not a member of the Bank of Ireland Group. BOI UK Payment Acceptance has
entered into a marketing alliance with Bank of Ireland (UK) plc. BOI and the Tree of Life logo are trademarks of The Governor and Company of the Bank of
Ireland and are being used under licence by EVO Payments International GmbH, trading as BOI UK Payment Acceptance
Support
BOIPA.co.uk/customer-support [e-mail]
Please connect the Power Supply unit to mains
power close to the desired location of the
terminal. Connect the Power supply cable to the
port shown and if Using Ethernet or PSTN, please
connect the cables to the Ports shown