Ingenico 7910 User manual

user’s guide
Ingenico
7910

3
Contents
1 Presentation ..................................................................................................5
1.1 Overview of Ingenico 7910....................................................................6
1.2 Keyboard details and functionality.........................................................7
2 Use .................................................................................................................9
2.1 Card reading..........................................................................................9
2.2 Terminal maintenance...........................................................................9
2.3 Changing the roll of paper ...................................................................10
3 Installation and starting..............................................................................11
3.1 Location of the terminal .......................................................................11
3.2 Battery pack set up..............................................................................12
3.3 Battery pack charging..........................................................................13
3.4 Terminal connections...........................................................................14
3.5 Installing a SIM card and a multimedia card (MMC)............................15
3.6 Troubleshooting...................................................................................17
4 Recommendations......................................................................................18
4.1 Security................................................................................................18
4.2 Safety ..................................................................................................18
4.3 RF Safety.............................................................................................18
4.4 General safety .....................................................................................19
4.5 WEEE..................................................................................................20
5 Index.............................................................................................................21

Ingenico 7910
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Thank you for choosing an Ingenico product !
We hope that you will be fully satisfied with your new terminal. In order to fully meet the
requirements of our different customer users, the new Ingenico terminal comes in different
models:
Your model, the Ingenico 7910 is an Indoor Wireless GSM/GPRS terminal. It answers the
requirements of the hospitality and indoor mobile sectors: fast service, long life battery,
convenience and flexibility. Highly secured, EMV level 2 certified, Ingenico 7910 GPRS
payment terminal enables you to pay wherever you are with all the security provided by
Ingenico’s High Security Core and UNICAPT™.
Ingenico 7910 features anew ergonomic design that provides a friendly interface for the
user:
 "Easy loading" printer to load paper easier and quicker,
 Large graphic display with adjustable contrast,
 Fast communications.
The environment is also a priority for Ingenico:
 Lighter packaging,
 Use of non-toxic products,
 Recyclable plastics.
Please read this manual to understand and make the best use of your terminal.
It presents the terminal and its different characteristics, offers quick and easy use and finally
describes a standard terminal installation (from unpacking to starting for the first time).
Furthermore, the manual features a contents table and an index at the end of the manual for
easy reference for specific needs, such as changing the roll of paper.
 The manual describes a terminal without application software. A separate manual will
be supplied for each application installed. Certain connection options presented in this
manual can differ according to which model you possess.

This symbol indicates an important warning.
 This symbol indicates a piece of information.
Ingenico 5100 – countertop
Ingenico 5300 – hand over
Ingenico 7300 – portable

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1 Presentation
Ingenico 7910 is an electronic payment terminal designed to accept payment using magnetic
stripe and smart cards.
The terminal box contains:
 the power supply,
 this manual,
 the EC compliance booklet.
 The model of the power supply unit depend on the country.
Ingenico 7910 handheld

Ingenico 7910
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"Easy loading" printer
1.1 Overview of Ingenico 7910
Smart card reader
Magnetic stripe reader
18-key backlit keyboard
Backlit graphic screen
Back view of the terminal plug
RS323 port
Power supply port

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1.2 Keyboard details and functionality
This chapter describes the key functions for a terminal with no specific application. Some
keys can have other functions according to the applications that are present in the terminal.
The
arrow key
advances the
paper a few centimetres
Digital keyboard
The
00 key
goes directly from euros
to cents and from cents to euros
The
navigation keys
navigate in
the terminal menus The
function key
accesses the
different system and application
menus
The
red key
ca
ncels the
procedure in progress, goes
into stand-
by and switches
the terminal off away from
the base
The
yellow key
cancels
the last character
The
green key
validates
the input selections and
information, turns on the
terminal

Ingenico 7910
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2 Use
In this chapter, we assume that the terminal has been installed (battery charged with a
maximum charge level) and initialised.
For the battery charging refer to chapter 3 “Installation and starting”.
 Before to use the terminal, always check if the roll of paper is present !
 In order to extend battery life, the Ingenico 7910 terminal goes automatically into
stand-by
*
after a few dozen seconds. The terminal comes back on if the green key is
pressed.
2.1 Card reading
Magnetic stripe card
The card can be read either from bottom to top or from top to
bottom, with the stripe facing the terminal.
Use a regular movement in order to ensure a reliable card
reading.
Smart card
Insert the card horizontally with the metal chip facing
upwards and leave in position throughout the transaction.
2.2 Terminal maintenance
 Make sure the terminal is off for all cleaning operations.
 Do not clean the terminal with water but with a dry or only slightly damp cloth.
 Do not use solvent, detergent or abrasive products.
* This option will depend on the application installed in the terminal.

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2.3 Changing the roll of paper
Ingenico 7910 features an "easy loading" printer, for easy paper roll replacement.
 Switch the terminal off before doing this operation.
 Don’t touch the printer mechanism. Take care the paper cutter is very sharp and
the printer could be very hot !
 Open the lid of the terminal by
pushing the button towards the rear,
which opens the lid,
 Remove the remaining roll of paper,
 Insert the new roll of paper as
indicated on the photo,
 Press the terminal lid to close.
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