Intergraph StudioZ GT RAX User guide

GT RAX Systems
System Setup
April 1999
D1AA00090

Copyright
1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative
work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in,
or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
StudioZ and ViZ RAX are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of their respective
owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the
affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected; consult a
dealer or an experienced radio/television technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique
de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to
operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
If the voltage selection switch is not set correctly, serious equipment damage may result when power to the system is turned on.
Notes
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in
the operating instructions.
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

iii
Contents
Preface...........................................................................................................................................vii
About This Document .................................................................................................................... vii
Document Conventions .................................................................................................................. vii
Operating System Information.......................................................................................................viii
Hardware Information ...................................................................................................................viii
Ergonomic Information .................................................................................................................viii
Customer Support..........................................................................................................................viii
Hardware and Software Support Services.......................................................................viii
World Wide Web.............................................................................................................. ix
Intergraph Bulletin Board Service..................................................................................... ix
Telephone.......................................................................................................................... ix
More Support Options........................................................................................................ x
1 Setting Up the Hardware............................................................................................................ 1
Unpacking the System...................................................................................................................... 2
Observing Safety Precautions........................................................................................................... 3
Placing the System Components....................................................................................................... 3
Understanding Vertical Units........................................................................................................... 4
Installing the Base Unit .................................................................................................................... 4
Connecting the Cables...................................................................................................................... 9
Installed Expansion Cards.............................................................................................................. 12
Installing Removable Disk Drives.................................................................................................. 12
Connecting an External SCSI Device............................................................................................. 14
Checking the System ...................................................................................................................... 16
Starting the System......................................................................................................................... 16
What’s Next?.................................................................................................................................. 17
2 Setting Up the Software............................................................................................................ 19
Preparing for System Software Setup.............................................................................................20
Starting Operating System Setup.................................................................................................... 21
Finishing System Software Setup ................................................................................................... 23
Creating an Emergency Repair Disk ................................................................................ 23
Creating System Software Backup Diskettes ................................................................... 24
Creating a QFE Update Software Diskette....................................................................... 24
What’s Next?.................................................................................................................................. 24
3 Configuring the System............................................................................................................. 25
Configuring the Video Display....................................................................................................... 26
Resetting the Video Display Resolution........................................................................... 26
Changing the Default Video Display Driver .................................................................... 26
Correcting Video Display Problems................................................................................. 27
Configuring Audio.......................................................................................................................... 28
Configuring Networking................................................................................................................. 28
Configuring a Zip, Jaz, or Tape Drive............................................................................................ 28
Configuring JBOD Disk Drives...................................................................................................... 29

iv
Configuring RAID Disk Drives...................................................................................................... 29
Changing Drive Letters................................................................................................................... 30
Changing Virtual Memory Settings................................................................................................31
Configuring the Symbios SCSI Controllers.................................................................................... 32
Creating an Emergency Repair Disk...............................................................................................33
Getting Operating System Updates................................................................................................. 34
4 Operating Notes......................................................................................................................... 35
Starting and Stopping the System................................................................................................... 36
Observing Operating Precautions................................................................................................... 38
Booting the System from a CD-ROM............................................................................................. 38
Using the Keyboard........................................................................................................................ 39
Using the Mouse............................................................................................................................. 40
Using the Floppy Disk Drive.......................................................................................................... 40
Using the CD-ROM Drive.............................................................................................................. 41
Understanding Removable Disk Drive LEDs................................................................................. 42
Using InterSite Programs................................................................................................................ 43
Using Hardware Security Features ................................................................................................. 43
Finding Part and Serial Numbers.................................................................................................... 44
Cleaning the System....................................................................................................................... 44
5 Configuring the BIOS............................................................................................................... 45
BIOS Overview.............................................................................................................................. 46
Starting BIOS Setup ....................................................................................................................... 46
Main Screen.................................................................................................................................... 47
System Time.....................................................................................................................47
System Date...................................................................................................................... 47
Legacy Diskette A or B.................................................................................................... 48
Large Disk Access Mode ................................................................................................. 48
Keyboard Features ........................................................................................................... 48
PS/2 Mouse......................................................................................................................49
System Memory ............................................................................................................... 49
Extended Memory............................................................................................................ 49
Memory Cache................................................................................................................. 49
Advanced Screen............................................................................................................................ 50
Plug & Play O/S............................................................................................................... 50
Chipset Configuration ...................................................................................................... 50
AGP Configuration .......................................................................................................... 50
Memory Options .............................................................................................................. 51
System Error Options....................................................................................................... 52
Parity Error Options......................................................................................................... 52
L2 Cache ECC Mode ....................................................................................................... 53
INIT # Upon Shutdown Cycle.......................................................................................... 53
PCI Configuration............................................................................................................ 53
I/O Device Configuration................................................................................................. 56

v
Boot................................................................................................................................................ 57
Floppy Check................................................................................................................... 57
Summary Screen............................................................................................................... 58
Boot Device Priority ........................................................................................................ 58
Hard Drive........................................................................................................................ 58
QuietBoot......................................................................................................................... 58
Multiboot.......................................................................................................................... 58
Security........................................................................................................................................... 58
Set Supervisor Password.................................................................................................. 59
Set User Password............................................................................................................ 59
Password on Boot............................................................................................................. 59
Exit Screen ..................................................................................................................................... 59
Updating the System BIOS............................................................................................................. 60
6 Troubleshooting......................................................................................................................... 61
Checking the System ...................................................................................................................... 62
System Power................................................................................................................................. 62
System Boot.................................................................................................................................... 63
Video.............................................................................................................................................. 65
Audio.............................................................................................................................................. 66
Network.......................................................................................................................................... 66
Peripheral Drive Errors .................................................................................................................. 66
Miscellaneous Hardware ................................................................................................................ 67
7 Reinstalling System Software................................................................................................... 69
Before You Begin........................................................................................................................... 70
System Software Products.............................................................................................................. 70
Installing Windows NT Workstation 4.0........................................................................................ 72
Configuring the Sound Driver.......................................................................................... 73
Updating the Operating System...................................................................................................... 74
Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

vi

vii
Preface
This System Setup document describes setting up, configuring, and reinstalling system software on
your Intergraph Computer Systems rack-mount GT RAX system. This document supports the
following RAX systems:
♦StudioZ GT RAX for SOFTIMAGE|DS
♦StudioZ GT for SynaFlex
♦ViZRAX-GT
About This Document
This System Setup document is organized as follows:
♦Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
♦Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
♦Chapter 3, “Configuring the System,” describes how to configure the system for use.
♦Chapter 4, “Operating Notes,” describes how to use essential system features and provides
other important basic information.
♦Chapter 5, “Configuring the BIOS,” describes how to use the BIOS Setup program to
configure the system’s basic input/output system (BIOS).
♦Chapter 6, “Troubleshooting,” describes how to resolve common system problems.
♦Chapter 7, “Reinstalling System Software,” describes how to reinstall the operating system
and associated system software, if required.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard (such as D, ALT,or F3) and names of files and
directories. You can type filenames and directory names in the dialog boxes or
the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press CTRL
and D simultaneously.

viii
Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and documentation
information not covered in this document.
Hardware Information
Detailed reference information for your system is provided in the System Reference, which covers
subjects such as opening and closing the system, replacing and upgrading system components, and
installing expansion cards.
See the Late-Breaking News shipped with your system for important hardware and documentation
details not covered in this document.
Ergonomic Information
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from Intergraph
Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed
warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web access,
Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the
complimentary support period, you can purchase other levels of software support.

ix
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
NOTE Most of the system software for your StudioZ GT RAX system can be found in the
TDZ 2000 GT1 area of the IBBS. Additional software can be found in the Digital
Media area of the IBBS.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,
and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror sites
listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.
3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.
4. Follow the menus to find what you need.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
Telephone
To get customer support by telephone:
♦In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
♦Your service number, which identifies your site to Intergraph Computer Systems. You use
your service number for warranty or maintenance calls.
♦Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you
call the Customer Response Center; it is associated with your service number for future call
logging.

x
♦The product’s name or model number.
♦The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the product.
♦Your name and telephone number.
♦A brief description of the question or problem.
More Support Options
To get information on more customer support options:
♦Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
♦For hardware support questions in the United States, call 1-800-763-0242.
♦For software support questions in the United States, call 1-800-345-4856.
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

1
1 Setting Up the Hardware
This chapter provides instructions for setting up and installing the rack-mount base unit for your
GT RAX system into a standard equipment rack. Refer to the documentation delivered with the
rack for instructions to unpack it and set it up.
Unpacking the System...................................................................................................................... 2
Observing Safety Precautions........................................................................................................... 3
Placing the System Components....................................................................................................... 3
Understanding Vertical Units........................................................................................................... 4
Installing the Base Unit .................................................................................................................... 4
Connecting the Cables...................................................................................................................... 9
Installed Expansion Cards.............................................................................................................. 12
Installing Removable Disk Drives.................................................................................................. 12
Connecting an External SCSI Device............................................................................................. 14
Checking the System ...................................................................................................................... 16
Starting the System......................................................................................................................... 16
What’s Next?.................................................................................................................................. 17

2
Unpacking the System
Remove everything from the shipping cartons and verify you have the following equipment.
CAUTION Carefully remove items from packaging. Do not drop items on a hard surface, or
damage may result. You will need help to remove and place heavy items.
♦System base unit and power cord
♦Rack-mount hardware, including handles, cable ties, rack rails with bar nuts, tinnerman nuts,
and screws
♦Keyboard and mouse
♦Windows NT operating system software (CD-ROM and diskettes) and documentation
♦Intergraph system software for Windows NT (diskettes)
If you purchased a monitor from Intergraph Computer Systems, its carton contains the following:
♦Monitor and power cord
♦Video cable
♦Monitor documentation
NOTE If any of these items were not delivered, call the Customer Response Center
immediately at 1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its original
packaging for you to get warranty service.
If you have already unpacked and connected the peripherals to the system, review the rest of this
chapter and then go to Chapter 2, “Setting Up the Software.”

3
Observing Safety Precautions
WARNING Follow all instructions explicitly to avoid personal injury and equipment
damage.
Before installing the base unit into a rack, prevent the rack from moving by engaging the
stabilizers. If the rack is not equipped with stabilizers, refer to the documentation delivered with
the rack for stabilizing instructions.
Observe the following safety precautions when installing the base unit into a rack or when using
the rack-mounted system:
♦Extend only one slide rail set at a time. Push an extended slide rail set back into the rack
before extending another.
WARNING Extending more than one slide rail set could cause the rack to fall forward,
causing damage to the equipment and injuring anyone in front of the rack.
♦Do not push on or lean against the rack. Always engage the stabilizers. The adjustable feet
should be lowered securely against the floor.
♦If the rack contains an AC distribution box or an uninterruptible power supply (UPS), do not
connect the power cord to the wall outlet until instructed to do so in the system
documentation.
♦Set up the system completely before you start it.
WARNING Once you install equipment into the rack, do not move the rack with equipment
installed or powered on, or damage to internal components may result. If you
must move the rack, first shut down the system and turn off system power,
remove all equipment, and then move the rack.
Placing the System Components
Refer to the documentation delivered with the rack for instructions to unpack it and set it up.
When placing system components, keep these guidelines in mind:
♦Move and place the monitor and the base unit carefully.
♦Place the base unit in a well-ventilated location where air can circulate freely around it.
♦Do not expose the system to high levels of dust, smoke, or moisture.
♦Maintain the following operating environment:
−Temperature range: 50 °F to 77 °F (10 °C to 25 °C). Optimum: 70 °F (21 °C)
−Humidity range: 20 % to 80 % non-condensing. Optimum: 50 %

4
Understanding Vertical Units
You can identify a vertical unit (U) mark as a round hole along the edge of the side rails. Note that
it is smaller than the mounting holes used to secure equipment in a rack. The 40 U rack
additionally uses a square hole to indicate every fourth vertical unit. You should determine the
vertical mounting space within a rack enclosure for each device you wish to install. For example,
an AC distribution box can require 1 U or 2 U of mounting space, while a server requires five
vertical units (5 U), or 8.75 inches, of mounting space.
♦A vertical unit equals 1.75 inches and consists of three mounting holes.
♦The mounting hole diameter is 7.1 mm (industry standard).
♦Mounting holes are counted upward after locating the first mounting hole within the range of
vertical units required to install the equipment.
The following figure shows installing a tinnerman nut to mounting hole 3 of a vertical unit.
Installing the Base Unit
CAUTION Two persons are required to perform the following procedures.
To install the base unit:
1. Remove the system base unit and mounting rails from the carton and shipping materials. Use
a helper!
Tinnerman Nut
Vertical Unit Marker
Mounting Hole 1
Mounting Hole 2
Mounting Hole 3
Mounting Hole 4

5
2. Install the handle brackets on the base unit, using the screws provided.
Base Unit
Rail Guide
Handle Brackets
3. If the rail guides are already attached to the base unit, skip to step 4. If the rail guides are not
attached to the base unit, do the following:
−Remove the rail guides from the mounting rails. The rail guide is the innermost-sliding
piece of the mounting rails, and has a flexible tab at one end.
−Attach the rail guides to the base unit using the flat-head screws provided, making sure
the tab on the rail guide is towards the back of the base unit. Refer to the following
figure.
Flexible Tab

6
4. Use the button-head screws and bolts provided to loosely secure the rail brackets to the rack
rails. See the following figure. The rail brackets have the rail teeth needed to secure the rack
rails to the back of the rack. Install the button-head screws and bolts loosely so you can adjust
the back rail teeth positions as needed in step 8.
Front Rail Teeth
Side Tab
Back Rail Teeth
Rail Bracket
Bolts
5. The rack-mount base unit requires 5 U (8.75 inches) of mounting space. Choose the five
vertical units you need and mark the fifth and sixth mounting holes starting at the bottom of
the five vertical units. Use a tape measure if you prefer that method of measurement.
6. Use the flat-head screws and bar nuts to secure the front rail teeth to the front of the rack.
With the flat side of the bar nut facing the screws, loosely install two flat-head screws to the
bar nut, through the fifth and sixth mounting holes of the bottom 5 Us. Slide the front rail
teeth over the screws and tighten. Ensure the front rail teeth are between the bar nut and the
mounting holes. Refer to the following figure.

7
Bar Nut
Flat-Head
Screws
Mounting Holes
Teeth
Rack Rail
7. Slide tinnerman nuts over the third and thirteenth mounting holes starting from the bottom of
the 5 Us. The tinnerman nuts will be used when you secure the handle brackets on the front of
the base unit to the front of the rack. Refer to the following figure.
Tinnerman
Nut
Mounting
Hole
8. Use the button-head screws and bar nuts provided to secure the back rack rail teeth to the back
of the rack.
With the flat side of the bar nut facing the screws, loosely install two button-head screws to
the bar nut, through the fifth and sixth mounting holes of the bottom 5 Us. Slide the back rail
teeth over the screws and tighten. Ensure the back rail teeth are between the bar nut and the
mounting holes. Refer to the following figure.

8
Button-Head
Screws
Mounting
Holes
Bar Nut
Rack Rail
Teeth
9. Tighten the screws on the rail brackets on each rack rail in the back of the rack.
10. Extend the rails from the rack until they lock.
11. With a person on each side, lift the base unit and align the rack rails with the rail guides
mounted on the side of the base unit. Slide the base unit into the rack rails until you hear a
click. Refer to the following figure.
12. Press the locked rail tabs and slide the base unit completely back into the rack. After the base
unit slides back a few inches, the base unit and rails slide together as a unit into the rack.
Refer to the following figure.
Rail Guide
(Each Side)
Locked Rail Tab
(Each Side)
Rack Rail
(Each Side)
13. Install the black screws through the handle brackets and the tinnerman nuts you installed in
step 7 to secure the base unit to the rack.

9
Connecting the Cables
All cable ports on the base unit and other Intergraph Computer Systems equipment are keyed or
molded and labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure
that you are aligning the cable connector correctly with the port.
WARNING If you do not use cables from Intergraph Computer Systems, you must use
shielded cables to prevent excessive electromagnetic interference (EMI).
Intergraph Computer Systems cables are designed to reduce the amount of
EMI produced by the system.
NOTE While Intergraph Computer Systems recommends disconnecting the cables from the
base unit before extending the base unit from the rack, you can still extend the base
unit without disconnecting the cables. Be sure there is enough cable to allow the
base unit to fully extend from the rack. Use caution not to pinch the cables while
extending or retracting the base unit.
The following figure shows the ports and connections on the back of a typical GT RAX base unit.
Refer to this picture as needed when following the cable connection procedure.
AC Power
Voltage
Selection
Parallel
Mouse
Ke
y
board
Serial
(COM 1)
Ethernet
Narrow Ultra
SCSI
Serial
(COM 2) USB
MIDI/Game
Line Out
Line In
Microphone

10
The base unit ports are labeled for easy reference. Refer to the following table as needed when
connecting cables to the base unit.
Connect the cable from this… …To this port Port Description
Monitors or monitor cables from cable
extension console Video Out ports on the graphics controller cards
Mouse or mouse cable from cable
extension console Mouse port
Keyboard or keyboard cable from cable
extension console Keyboard port
Modem, printer, or other serial devices 12Serial (COM) ports 1 and 2
Printer or other parallel device Parallel (LPT) port
Universal Serial Bus devices Universal Serial Bus ports
External Narrow Ultra SCSI devices Narrow Ultra SCSI port
Network Ethernet port
Speakers or headphones Audio Line Out port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots
External audio device Audio Line In port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots
Microphone Microphone port for on-board
audio controller; not used if an
audio controller card is in the
expansion slots
Game joystick or MIDI device MIDI/Game port
NOTE If an audio controller card is installed in the expansion slots, connect speakers,
headphone, microphone, and other external audio devices to the ports on the card.
See the audio controller documentation delivered with the system for more
information.