Intermec PA30 User manual

PA30 Print Engine
User’s Manual

ii PA30 Print Engine User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
noticed and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (www.openssl.org).
This product includes cryptographic software written by Eric Young ([e-mail]).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this
software for any purpose. It is provided "as is" without express or implied warranty.

Contents
PA30 Print Engine User’s Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1 Learning About the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the PA30 Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Understanding the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accessing the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Physical and Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the PA30 in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About Startup Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Performing a Testfeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contents
iv PA30 Print Engine User’s Manual
Adjusting the Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the Pressure Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adjusting the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting the Label Stop Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Testing the Label Stop Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Web Browser Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2 Using the PA30 in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Applicator Port Styles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring Applicator Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Web Browser Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About PA30 In Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Pause. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Apperr1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Apperr2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Apperr3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RTWINEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
About PA30 Out Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Data Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Endprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ribbon Low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ribbon Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
RTWOUTEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
SERVICEREQ (Service Required) . . . . . . . . . . . . . . . . . . . . . . . 39
Programming Applications for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Fingerprint Commands for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
ON PORTIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PORTIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PORTOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ON PORTOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using External Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fingerprint and Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Pause. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents
PA30 Print Engine User’s Manual v
Reprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printfeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Handling External Applicator Errors . . . . . . . . . . . . . . . . . . . . . . 43
Handling Internal System Errors . . . . . . . . . . . . . . . . . . . . . . . . . 43
Resetting Out Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Direct Protocol and Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Reprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Handling External Applicator Errors . . . . . . . . . . . . . . . . . . . . . . 45
Handling Internal System Errors . . . . . . . . . . . . . . . . . . . . . . . . . 45
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ERRNOAPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ERRAPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ERRINPUTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
EAPPERR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
EAPPERR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
EAPPERR3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ERTWINEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ENODATAREADY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3 Configuring Communication Settings . . . . . . . . . . . . . . . . . . . . . 49
Configuring Communication Settings for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . 50
Changing Serial Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . 50
Changing the Standard I/O Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Changing TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing Network Administrator Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Network Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Wireless LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing 802.1x Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 Configuring Print Engine and Media Settings . . . . . . . . . . . . 63
About Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
About Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

vi PA30 Print Engine User’s Manual
About Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Media Size Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Xstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Media Type Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Testfeed Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Len (Slow Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Thermal Transfer Printing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Ribbon Constant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Ribbon Factor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Label Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Low Diameter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Adjusting Image Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Direct Thermal Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Label Constant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Label Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Adjusting Image Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
5 Using Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
About Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Placing the PA30 in Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Navigating in Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
What Settings Can You Configure in Setup Mode? . . . . . . . . . . . . . . . . . . 79
Serial Communication Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 79
Network Communication Settings . . . . . . . . . . . . . . . . . . . . . . . 79
Feed Adjust Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Media Size and Media Type Settings . . . . . . . . . . . . . . . . . . . . . 80
Print Define Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Applicator Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setup Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Serial Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Network Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Feed Adjust Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Print Definition Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Applicator Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

PA30 Print Engine User’s Manual vii
6 Using the Intermec Shell Program . . . . . . . . . . . . . . . . . . . . . . . . . . 87
About Intermec Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Selecting an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Selecting a Facility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
About Line Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7 Managing, Maintaining, and Troubleshooting
the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using the Web Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing Test Labels and Setup Information. . . . . . . . . . . . . . . . . 96
Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using Simple Network Management Protocol . . . . . . . . . . . . . . . . . . . . . . 99
Maintaining the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Cleaning the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cleaning the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cleaning the Label Stop Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Clearing Media Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Problems with Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Problems with Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Problems with Using the PA30 in an Applicator System . . . . . . . . . . . . . . 109
Error Messages and the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Notes for Error Message Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
About Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Loading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
PA30 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

viii PA30 Print Engine User’s Manual
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Z-Style Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
S-Style Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
External Power Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
External Error Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Before You Begin
PA30 Print Engine User’s Manual ix
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.

Before You Begin
x PA30 Print Engine User’s Manual
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec.
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Order Intermec
products
• Place an order.
• Ask about an existing
order.
1 and then choose 2
Order Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then
choose 4
Te c h n i ca l
Support
Talk to technical support
about your Intermec
product.
2 and then choose 2

Before You Begin
PA30 Print Engine User’s Manual xi
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
This user’s manual is for the person who is responsible for
installing, configuring, and maintaining the PA30 Print Engine.
This document provides you with information about the features
of the PA30, and how to install, configure, operate, maintain,
and troubleshoot it.
Before you work with the PA30, you should be familiar with your
applicator system. You should also understand your network and
general networking terms, such as IP address.
Related Documents
This table contains a list of related Intermec documents and their
part numbers.
Service • Get a return authorization
number for authorized
service center repair.
• Request an on-site repair
technician.
2 and then choose 1
Service contracts • Ask about an existing
contract.
•Renewacontract.
• Inquire about repair
billing or other service
invoicing questions.
1 or 2 and then
choose 3
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Document Title Part Number
Intermec Fingerprint v8.xx Programmer’s Reference
Manual
937-005-xxx
Intermec Fingerprint 8.xx Font Reference Manual 1-960455-xx
Intermec Fingerprint 8.xx Tutorial 1-960608-xx

Before You Begin
xii PA30 Print Engine User’s Manual
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Service & Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,283,651;
6,345,920; 6,685,37.
There may be other U.S. and foreign patents pending.

PA30 Print Engine User’s Manual 1
1Learning About the PA30
This chapter introduces the PA30 print engine and includes these
sections:
• About the PA30 Print Engine
• Unpacking the PA30
• Understanding the Front Panel
• Understanding the Rear Panel
• Accessing the Media Compartment
•UsingaMemoryCard
• Installing the PA30
•StartingthePA30
• Loading Media
• Loading Ribbon
• Adjusting the Print Mechanism
•ConfiguringthePA30

Chapter 1 — Learning About the PA30
2 PA30 Print Engine User’s Manual
About the PA30 Print Engine
The PA30 is a print engine designed for use in custom-built
print-and-apply applicators. The PA30 is available in a left-hand
configuration (media moves from right to left). Intermec’s
Fingerprint programming language allows you to easily configure
the PA30 for any application. The PA30 can be mounted in any
standard 5-bolt mounting location.
Unpacking the PA30
When you unpack the PA30, save the box and shipping material
in case you need to ship or store the print engine. Examine the
package for possible damage or missing parts.
If the print engine has been damaged during transportation,
notify the carrier immediately.
If the delivery is incorrect or if parts are missing, contact your
Intermec distributor immediately.
Understanding the Front Panel
PA30 Front Panel
Power LED
Status LED Ready-to-Work
Indicator
Display
Arrow keys
(F1-F4)
Print button
Information key
(F5)
Shift
key

Chapter 1 — Learning About the PA30
PA30 Print Engine User’s Manual 3
About the Display
The display shows status messages and information as you
operate the PA30.
PA30 Display: When the PA30 is in Operating mode, this text appears in the
display.
About the Keypad
Use the keypad to operate the PA30 and to navigate through
menus and choose options when the PA30 is in Setup modeSetup
mode. The next table explains the functions for each key.
PA30 Keypad Descriptions
Key Description
Arrow keys
(F1-F4)
Navigate between menus and options when the PA30 is
in Setup mode. For more information, see Chapter 5,
“Using Setup Mode.”
Shift key Toggles the arrow keys between Setup mode navigation
and function assignments in your application. If your
application does not use F1-F5 values, this key is
disabled.
Information
key (F5)
Shows PA30 serial connection information, IP address,
and USB port status in the display.
Print Print a label or pause during printing. After a label has
printed, press Print to print the label again.
Pause Toggle between printing and pausing a print job.
Setup Enter Setup mode to configure the PA30 using its
keypad and display. For more information, see Chapter
5, “Using Setup Mode.”
Feed Advance the label stock by one label.
Enter When the PA30 is in Setup mode, enters a value or
setting and navigates to the next menu item.
Numeric
keys
Enter a numeric value for settings when the PA30 is in
Setup mode.

Chapter 1 — Learning About the PA30
4 PA30 Print Engine User’s Manual
About the LEDs
The LEDs indicate print engine status as described next.
About the Ready-to-Work Indicator
The Ready-to-Work indicator shows the current PA30 status.
When the indicator is steady blue, the print engine is ready for
print jobs.
If the indicator is blinking, an error has occurred. On the PA30,
press F5 to see the error message in the display. If several errors
occur simultaneously, only the most significant error message
appears. Once this error has been cleared, the next significant
error message appears in the display.
For a list of possible error messages, see “Error Message and
Ready-to-Work Indicator Descriptions” on page 110.
The printer can also return error messages to the host PC. For
more information, see the Intermec Fingerprint v8.xx
Programmer’s Reference Manual.
You can also configure the Ready-to-Work indicator to work with
your application. For more information, see “RTW” in the
“Applicator Port Settings Descriptions” on page 35.
LED Indicator Descriptions
LED Name Description
Power Steady green indicates power to the print engine.
Status Steady green indicates the PA30 is ready to use.
Flashing green indicates the PA30 is
communicating.
Steady red indicates an error condition.
Intermec
Ready-to-Work™
Indicator
Steady blue means the print engine is ready to
print.
Blinking blue indicates a possible error.
For more information, see the next section.

Chapter 1 — Learning About the PA30
PA30 Print Engine User’s Manual 5
Understanding the Rear Panel
Connect the PA30 to the host PC, to your network, and to the
applicator via the rear panel ports.
PA30 Rear Panel
O
I
AC power port Power switch
Bar wand input
Serial
port
USB
port
Memory
card slot
Ethernet
port
External
power
port
S-Style port
Z-Style port
External
error port
PA30 Rear Panel Port Descriptions
Port Description
USB USB port. Connect USB devices to this port for local
communications.
Serial Standard 9-pin serial port. Connect the host PC to the
PA30 through this port for serial communications.
Ethernet Connect a standard Ethernet cable to this port to
connect the PA30 to your network.
AC power Connect the PA30 to AC power.
External
Error
8-pin mini-DIN connector. Use this port to connect
external error circuits such as sensors or switches to the
PA30. For more information, see Chapter 2.
For pinouts, see “External Error Port” on page 122.
Z-Style Standard DB15 port. Connect this port to the
applicator interface port on a Zebra-type applicator. For
pinouts, see “Z-Style Port” on page 117.

Chapter 1 — Learning About the PA30
6 PA30 Print Engine User’s Manual
Accessing the Media Compartment
• Lift the PA30 access door.
With the access door open, you can easily reach the PA30 print
mechanism for setup and maintenance.
S-Style Standard 14-pin Centronics connector. Connect this
port to the EXT port on a Sato-type applicator. For
pinouts, see “S-Style Port” on page 119.
External
power
6-pin mini-DIN connector. To power sensors or
solenoids for the label applicator, you can connect +5 or
+24 VDC external power to this port. This external
power is routed through the Z-Style and S-Style ports.
For pinouts, see “External Power Port” on page 121.
To use an external supply, you need to configure the
PA30 applicator ports for external power. For more
information, see “To configure applicator port
settings” on page 34.
Bar wand
input
Connect a wand scanner to this port to scan bar codes
for configuring the PA30.
PA30 Rear Panel Port Descriptions (continued)
Port Description

Chapter 1 — Learning About the PA30
PA30 Print Engine User’s Manual 7
About the Print Mechanism
The print mechanism features a high-performance thermal
printhead with quick-mount fittings for easy replacement when
needed.
PA30 Print Mechanism
Print Mechanism Adjustment Controls
Control Description
Pressure arm lock Locks the pressure arm in position on the
printhead. You should adjust the pressure arm to be
aligned with the center of the media. For help, see
“Adjusting the Pressure Arm” on page 25.
Printheadpressure
adjustment
Adjusts the printhead pressure for lighter or darker
printing. For help, see “Adjusting the Printhead
Pressure” on page 26.
Pressure arm
lock
Printhead
pressure
adjustment
Pressure
arm
Printhead
lift lever
Pinch
roller
lever

Chapter 1 — Learning About the PA30
8 PA30 Print Engine User’s Manual
Using a Memory Card
The PA30 includes a memory card adapter you can access
through the rear panel. You use a CompactFlash card to expand
the print engine storage memory.
To insert a memory card
1Make sure the PA30 is turned off.
2Slide the memory card into the slot on the rear panel.
Installing a Memory Card: Slide the CompactFlash card into the
memory card slot in the rear panel.
Printhead lift
lever
Raises and lowers the printhead:
• Turn counterclockwise to raise the printhead
when loading media and ribbon or making
printhead adjustments.
• Turn clockwise to lower the printhead when you
are ready to resume printing.
Pinch roller lever Opens the pinch roller for media loading:
• Turn counterclockwise to open the pinch rollers.
• Turn clockwise to close the pinch rollers.
Print Mechanism Adjustment Controls (continued)
Control Description