Jensen CDR5620 Operating instructions

CDR5620
6.2” 2 DIN CAPACITIVE TOUCH SCREEN
MULTIMEDIA DVD RECEIVER
AM-FM-RDS
USB/microSD Multimedia Player
Front & Rear Camera Inputs
INSTALLATION &
OWNER’S MANUAL
W AT T S Front & Rear
Camera

CDR5620
2
INFORMATION
SD Logo is a trademark of SD-3C, LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG Inc.
Other trademarks and trade names are those of their respective owners.
All rights reserved. No part of this publication may be reproduced, distributed, or
transmitted in any form or by any means, including photocopying, recording, or
other electronic or mechanical methods, without the prior written permission of
Namsung America Inc.
©2020 Namsung America Inc.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Warning: Changes or modications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o󰀨 and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit di󰀨erent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Copyright and Trademark

3
CDR5620 INFORMATION
Video / movie playback will not operate while the vehicle is moving.
This is a safety feature to prevent driver distraction. In-dash video / movie
functions will only operate when vehicle is in Park and the parking brake is
engaged. It is illegal in most jurisdictions for the driver to view video while
the vehicle is in motion.
The SAFETY NOTICE is reminder to drive responsibly and safely while using your
mobile phone device, or any APP’s that are compatible with this unit.
it is highly recommended that your JENSEN CDR5620 is installed by a professional
installer or an authorized dealer.
This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
• Make sure to ground the unit securely to the vehicle chassis ground.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight or excessive heat or the
possibility of water splashing.
• Do not subject the unit to excessive shock.
• When replacing a fuse, only use a new one with the correct rating. Using a fuse with
the wrong rating may cause the unit to malfunction.
• To prevent short circuits when replacing a fuse, disconnect the wiring harness rst.
• Use only the provided hardware and wire harness.
• If you experience problems during installation, consult your nearest JENSEN dealer.
• If the unit malfunctions, reset the unit as described. If the problem still persists,
consult your nearest JENSEN dealer or call tech assistance @ 1-888-921-4088.
• To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not use
a sti󰀨 cloth, or solvents such as paint thinner and alcohol. They can scratch the
surface of the panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the
screen will become darker than usual. Normal brightness will return after the unit is
in use for a while.
• When extending the ignition, battery or ground wiring, make sure to use
automotive-grade wiring with an a minimum AWG 16 or more to prevent voltage
drops.
• Do not touch the liquid crystal uid if the LCD is damaged or broken. The liquid
crystal uid may be hazardous to your health or fatal. If the liquid crystal uid from
the LCD contacts your body or clothing, wash it o󰀨 with soap immediately.
Safety Notice

INSTALLATIONCDR5620
4
Please read and understand entire manual before installation.
Consult a qualied technician for detailed instructions or installation
assistance.
Before You Start
• Disconnect negative battery terminal.
• Avoid installing the unit where it would be subject to high temperatures,
such as from direct sunlight, or where it would be subject to dust, dirt or
excessive vibration.
Getting Started
• Unpack unit from its protective packaging.
• Connect vehicle wiring harness and antenna to this receivers harness.
See wiring instructions. Consult a qualied technician if you are unsure.
• Certain vehicles may require an installation dash kit and/or wiring harness
adapter (sold separately).
• Reconnect battery negative terminal.
• Test for correct operation and secure back into dashboard.
• Snap trim ring into place if needed.
Typical ISO-DIN Installation
Preparation
Tools Required

5
CDR5620 INSTALLATION
Tips
EN
Nyne ADS15
USBCHARGE
5V1A
When replacing a fuse, make sure to use the correct type and amperage.
Using an incorrect fuse could cause damage. The unit uses (1) 15 amp ATO
blade-type fuse located on the back of the unit.
Front / Rear camera inputs
Up to two cameras (not included) can be used. We recommend JENSEN
Part # BUCAM200J for front camera and BUCAM300AJ or BUCAM400AJ for
rear camera.
Input / Output Wiring Diagram
POWER MAXIMUM OUTPUT 500mA
Replace with
ATO Type fuse
Only

OPERATIONCDR5620
6
Getting Started - First Time Setup Wizard
Español
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
RDS Auto Clock Set
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
Select Language Set the Clock
Set Radio Region
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
Set RDS Functions
Auto Store Presets Pair Bluetooth
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
The rst time the unit is powered ON, the SETUP WIZARD will help
guide you through the main radio system settings and connect to your
Bluetooth Device.
STEP 1 STEP 2
STEP 3 STEP 4
STEP 5 STEP 6
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
To rerun the SETUP WIZARD again, long press RESET button with a paperclip for 3
seconds, or go to ABOUT section in SETUP, select SETUP WIZARD
Tips
EN
Nyne ADS15
USBCHARGE
5V1A
The SETUP WIZARD can be skipped at any time.
Select JENSEN BT then enter
PASSCODE 0000 on your Device

7
OPERATIONCDR5620
Main Control Locations
Press to activate the voice assistant feature.
Press SRC to access available modes: Radio,
Bluetooth Phone, Bluetooth Audio, Disc, USB, SD
Card, Auxiliary Input, Rear Camera and Settings.
Press and hold to turn the unit o󰀨. Press any button
to turn the unit on.
Rotate to increase or decrease volume levels.
Press to silence the audio. Press again to return to
the previously selected volume. Rotating the volume
knob while muted will also cancel the mute function.
To reset all settings to the factory default, use a
paper clip to press the reset button (located behind
the door on the front panel) for three seconds.
Connect external audio/video devices to the RCA
auxiliary input located behind the door on the front
panel.
Insert a microSD card into the microSD slot (located
behind the door on the front panel) to play MP3 audio
les or view XviD or MP4 video les or JPG photos.
Connect a USB device to play MP3 audio les or
view XviD or MP4 video les or JPG photos, or use
as a charging port to charge your device.
Press to eject a disc from the disc slot.
Voice Control 1
Source Menu 2
Power 3
Volume 3
Mute 3
Reset 4
Auxiliary Input 5
microSD Card 6
USB 7
Eject 8
8
1
3
4
5
2
6
7

OPERATIONCDR5620
8
Main Menu Operation
Press to access Radio.
Press to access Media Player.
Press to access BT handsfree calling.
Press to put the unit in standby mode.
Press anywhere on the screen to return to
the previous mode.
Press to access Disc.
Press to access USB.
Press to access microSD Card.
Press to access BT Music.
Press to access Auxiliary Input.
Press to access the Front or Rear Camera.
Press to access Settings menu.
Radio 1
Media Player 2
BT Handfree Calling 3
Standby Mode 4
Disc 5
USB 6
microSD Card 7
BT Music 8
Auxiliary Input 9
Camera 10
Settings Menu 11
56
4
3
12
78 9 10 11

9
OPERATIONCDR5620
From the Main Menu, press the gear icon to access the Settings menu and adjust
General, Clock, Audio, Bluetooth, Display or About options.
General:
• Language - Select English or Spanish.
• Tuner Region - Select America, Europe or Latin America.
• Beep - Enable or disable the audible beep.
• Rear Camera Delay- Select desired delay for rear camera: .5 seconds, 2
seconds, 3 seconds or Off (no delay).
• Reverse Trigger - Select On or Off for the reverse trigger feature.
• Rear Camera Image - Select Normal or 180 display of the rear camera image.
Clock:
• Mode - Select between 12-hour and 24-hour clock display.
• Hour - Set the hour for the clock display.
• Min - Set the minute for the clock display.
• AM/PM - Set AM or PM for the clock display.
Audio:
• Camera Audio - Turn the rear camera audio On or Off.
• Audio Level - Set audio levels (-7 to 7) for each audio source: Tuner, USB, SD
Card and Bluetooth Handsfree.
Bluetooth:
• Bluetooth - Turn Bluetooth signal on or off.
• Auto Connect - Turn auto connect feature on or off.
• Auto Answer - Turn auto answer feature on or off.
• PIN - Change the Bluetooth PIN (default is OOOO).
• Name - Displays the device name (JENSEN BT).
Display:
• Illumination Trigger - Turn the illumination trigger On or Off.
• Brightness Day - Adjust daytime brightness level (1 to 10).
• Gamma Day - Adjust daytime gamma level (-4 to 4).
• Wallpaper - Select one of four available wallpaper options.
• Contrast - Adjust contrast level (-4 to 4).
• Hue - Adjust hue (-4 to 4).
About:
• Screen Calibration - Press to calibrate the touch screen.
• Version - Press to display version numbers.
• System Reset - Press to restore unit to default factory settings.
• Setup WIzard - Press to initiate the system Setup Wizard.
• EULA - Select On or Off.
Settings Menu

OPERATIONCDR5620
10
Tuner Operation
Main Menu 1
Preset Stations 2
AM Bands 3
FM Bands 4
Bluetooth Phone 5
Stereo / Mono 6
AS/PS 7
Direct Station Access 8
Station Search 9
Audio 10
Press to return to the main menu.
Press any preset button to play the corresponding
preset station. Press and hold to save the current
station as a preset.
Press to select between 2 AM bands.
Note: The 6 preset buttons will reect the 6 stations
stored in the current band.
Press to select between 3 FM bands.
Note: The 6 preset buttons will reect the 6 stations
stored in the current band.
Press to access the Bluetooth phone.
Press to toggle between Stereo and Mono tuning. This
feature can also be adjusted using the ST/MONO icon
under the preset buttons.
Press briey to scan preset stations in the current band
and listen to each for 5 seconds. Press again to stop
scanning and listen to the current station. Press and
hold to automatically search and save the strongest
stations in the current band as presets.
Press to diplay the number pad and tune to a station by
directly entering the station number.
Press to search for the next strong station.
Press to display and adjust the following audio options:
1. EQ - Choose a preset EQ option (Classic, Rock, Pop,
Jazz or Flat) or manually adjust equalization curves.
2. Loudness
3. Balance / Fader
4. Subwoofer
3
2
5
4
1
7 8 910 6

11
OPERATIONCDR5620
Tuner Operation
18
15
14
19
Tune Down 11
Station Number 12
Tune Up 13
Station Information 14
RDS Alerts 15
RDS Setup Menu 16
Band 17
Standby 18
Local / Distance 19
Press automatically seek the last strong station. Press
and hold to enter manual tuning mode, then press to
tune down one step at a time.
Displays the current station number.
Press automatically seek the next strong station. Press
and hold to enter manual tuning mode, then press to
tune up one step at a time.
Displays available station information.
Displays available RDS information alerts.
Access and adjust options in the RDS setup menu.
Use either option to step through 2 AM and 3 FM bands.
Press to put the unit in standby mode. Press anywhere
on the screen to return to the previous mode.
Press to toggle between Local and Distance tuning
options.
11 12 13
16
17

OPERATIONCDR5620
12
Media Player Operation
Media Player
Main Menu 1
Bluetooth Music 2
USB 3
microSD 4
Bluetooth Phone 5
Random 6
Repeat 7
Direct File Access 8
File Search 9
Audio 10
To play audio les from a disc, USB device or microSD
card, insert disc or device and playback will begin
automatically. To return to disc, USB or microSD card
playback from another mode of operation, select the
corresponding icon from the Main Menu.
Press to return to the main menu.
Press to begin playback of Bluetooth Music.
Press to begin playback from USB device.
Press to begin playback from microSD card.
Press to access the Bluetooth phone.
Press to turn random playback on or o󰀨.
Press to select one of the following repeat options:
Repeat 1, Repeat All or Repeat O󰀨.
Press to diplay the number pad and tune to a le by
directly entering the le number.
Press to display the le search menu:
1. Select the desired le type (audio, photo or video).
2. Search by folder, then select the desired le name to
begin playback.
Press to display and adjust the following audio options:
1. EQ - Choose a preset EQ option (Classic, Rock, Pop,
Jazz or Flat) or manually adjust equalization curves.
2. Loudness
3. Balance / Fader
4. Subwoofer
3
2
5
4
1
6 7 8 910

13
OPERATIONCDR5620
Media Player Operation
17
15
14
Tune Down /
Fast Reverse 11
Play/Pause 12
Tune Up /
Fast Forward 13
Track Time 14
Track Information 15
Track Number 16
Standby 17
Press to return to the beginning of the current track.
Press again to return to the previous track. Press and
hold to fast reverse the current track.
Press to pause playback. Press again to resume.
Press to return to the beginning of the current track.
Press again to return to the previous track. Press and
hold to fast reverse the current track.
Displays elapsed and total time for the current track.
Displays any available information for the current track,
including track name, artist name, album name and
album art.
Displays the current track number and total number of
tracks.
Press to put the unit in standby mode. Press anywhere
on the screen to return to the previous mode.
11 12 13
16

OPERATIONCDR5620
14
Media Compatibility
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• WAV format
• WMV format
• AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder of the USB
flash drive or microSD card. Any folders that do not include
MP3/JPG files are skipped.
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root
folder).
• Valid characters for folder/file names are letters A-Z (all
caps), numbers 0-9, and “_” (underscore). Some characters
may not be displayed correctly, depending on the character
type.
Some files may not play, depending on sampling rates and
bit rates. For best results, use the following settings when
ripping MP3 files: 128kbps or higher constant bit rate; 44.1kHz
or higher sampling frequency
Media Compatibility
Playback Order
Compatible Recording
Formats
Notes
File Type MP3
File System FAT FAT 12 X
FAT 16/FAT 32 
File
Extension
.mp3/.MP 3/.Mp3/.mP 3 
.rmp/.m4a X
MPEG
Format
MPEG 1 
MPEG 2 
MPEG 2.5 
Sampling
Frequency
MPEG 1 32/44.1/48kHz
MPEG 2 12/16/22.05/24kHz
MPEG 2.5 8/11.025/12kHz
Bitrate
MPEG 1 32 ~ 320kbps
MPEG 2 8 ~ 160kbps
MPEG 2.5 8 ~ 160kbps
Other
Information
Directory Depth Unlimited
File Name Length 32 bytes
Total File Number 2000 files
Total Folder Number 200 folders
File Number via Folder 2000 files
MP3 ID3 TAG
ver.1.x 
ver.2.x 
Title, Artist, Album 
Notes:
• For USB mode, it is not possible to view JPG files on the in-dash monitor while the vehicle is
moving. This is a safety feature to prevent driver distraction.
• The JPG image viewer function will only operate when vehicle is in park and the parking brake
is engaged.
• Due to ongoing technological advancement, some USB flash drives and/or microSD cards may
be incompatible with this unit.

15
OPERATIONCDR5620
Bluetooth - Handsfree Operation
Tips
EN
Nyne ADS15
USBCHARGE
5V1A
4 5
10
111
6 7 8
3
2
9
Preparation
Pairing a New Device
Connecting a
Paired Device
Bluetooth Phone
Main Menu 1
Keypad 2
Last Source 3
Display Keypad 4
Contacts 5
Backspace 6
Recents 7
Device List 8
Talk 9
Phone Number 10
Standby 11
Before you can use a Bluetooth device, it must be paired
and connected. Make sure that Bluetooth is activated on
your device before you begin the pairing process.
Complete the pairing sequence from your Bluetooth device.
The unit name is “JENSEN BT”. The Bluetooth passcode
is “0000”. The unit can be in any mode of operation when
pairing is performed. On certain phones, pairing may need
to be done more than once.
Most Bluetooth devices will connect automatically if the
device is in range when the unit is powered-on. If your
device was previously paired but does not connect, enter
the Bluetooth setup menu and turn Auto Connect on.
To access the phone, select Bluetooth Phone from the Main
Menu or press the phone icon from any operational mode.
Press to return to the main menu.
Use the keypad to dial a phone number.
Press to return to the last audio source.
Press to display the keypad.
Press to display contact list.
Press to backspace when using the keypad.
Press to display a list of recent calls.
Press to display a list of paired devices, then press the
desired device name to connect.
After entering a phone number, press to connect a call.
Displays the phone number entered using the keypad.
Press to put the unit in standby mode. Press anywhere on
the screen to return to the previous mode.

OPERATIONCDR5620
16
Media Player - USB
1 2 3 4
Calling Options
End call 1
Transfer audio 2
Mute 3
Display Keypad 4
Bluetooth Music
Previous Track 5
Play / Pause 6
Next Track 7
Audio 8
Track Information 9
Use the following options during a phone call:
Press to end a phone call.
Press to transfer call audio between head unit and mobile
phone.
Press to mute the microphone during a call.
Press to display the keypad during a call.
Use the following options to control playback during
Bluetooth Music operation:
Press to return to the previous track.
Press to pause playback. Press again to resume.
Press to advance to the next track.
Press to display and adjust the following audio options:
1. EQ - Choose a preset EQ option (Classic, Rock, Pop,
Jazz or Flat) or manually adjust equalization curves.
2. Loudness
3. Balance / Fader
4. Subwoofer
Displays any available information for the current track,
including track name, artist name and album name.
9
5 6 7 8

17
OPERATIONCDR5620
Rear Camera
Connect an optional rear camera to the Rear Camera inputs (Yellow RCA
connector for video and Black RCA connector for audio). Refer to the
wiring diagram for details.
Manual selection - Touch the Camera icon from the Main Menu. Touch the
camera icon on the top left area on the screen to exit camera mode.
Note: The unit will automatically select REAR camera mode when
connected to the reverse circuit.
Note: External video output is not active when using the rear camera input.
Connect an optional audio source into the auxiliary input behind the door
on the front panel.
Select the auxiliary input icon from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
Auxiliary Input
Front Camera
Connect an optional front camera to the Front Camera inputs (Yellow RCA
connector for video; there is no audio connection for a front camera. Refer
to the wiring diagram for details.
To access the front camera, touch the Camera icon in the Main Menu. The
unit displays rear camera by default.
Press the Reverse Camera icon in the top right corner to switch to front
camera view.

CDR5620
18
OPTIONS
Steering Wheel Controls
We recommend the PAC SWI-RC .
1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order.
3. When programming the SWI-RC, if a function is not supported (or not desired),
then the function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC
radio function mapping order instructions.
A third-party adapter must be used in order for the CDR5620 to be compatible with
any OEM steering wheel controls.
The CDR5620 has a built-in 3.5mm SWC interface that compatible with many popular
3rd party SWC control modules, such as PAC, METRA, and others.
The following controls are available for most vehicles.
Volume +
Volume -
Mute
Seek / Track +
Seek / Track -
Band
Mode
BT Talk
BT End Call
Note: Not all OE steering wheel functions may be supported by the CDR5620
POWER MAXIMUM OUTPUT 500mA
YELLOW
YELLOW
BLACK
Replace with
ATO Type fuse
Only
3.5mm SWC port located on the rear of the unit, on the
MAIN POWER I/O Harness

19
CDR5620 WARRANTY
Limited One Year Warranty
This warranty gives you specic legal rights. You may also have other rights which
vary from state to state.
Namsung America Inc. warrants this product to the original purchaser to be free
from defects in material and workmanship for a period of one year from the date of
the original purchase.
Namsung America Inc. agrees, at our option, during the warranty period, to repair
any defect in material or workmanship or to furnish an equal new, renewed or
comparable product (whichever is deemed necessary) in exchange without charges,
subject to verication of the defect or malfunction and proof of the date of purchase.
Subsequent replacement products are warranted for the balance of the original
warranty period.
Who is covered?
This warranty is extended to the original retail purchaser for products purchased
from an authorized Jensen dealer and used in the U.S.A.
What is covered?
This warranty covers all defects in material and workmanship in this product. The
following are not covered: software, installation/removal costs, damage resulting
from accident, misuse, abuse, neglect, product modication, improper installation,
incorrect line voltage, unauthorized repair or failure to follow instructions supplied
with the product, or damage occurring during return shipment of the product.
Specic license conditions and copyright notices for the software can be found via
www.jensenmobile.com
What to do?
1. Before you call for service, check the troubleshooting guide in your owner’s
manual. A slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the
product (preferably in the original package) and ship it by prepaid transportation
with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS
shipping address (P.O. Box not acceptable), and a daytime phone number with your
shipment.
4. For more information and for the location of the nearest authorized service center
please contact us by one of the following methods:
• Call us toll-free at 1-888-921-4088
• E-mail us at [e-mail]
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any
and all other warranties, expressed or implied, including without limitation the
implied warranties of merchantability and tness for a particular purpose and any
obligation, liability, right, claim or remedy in contract or tort, whether or not arising
from the company’s negligence, actual or imputed. No person or representative is
authorized to assume for the company any other liability in connection with the sale
of this product. In no event shall the company be liable for indirect, incidental or
consequential damages.

CDR5620
20
GENERAL
General
PROBLEM CAUSE ACTION
Unit will not
turn on
(no power)
Red and/or Yellow wire not connected or
incorrect voltage
Check connections for proper voltage
(11~16VDC)
Black wire not connected Check ground connection
Blown fuse on unit or vehicle Replace fuse(s)
Unit has power
(but no sound)
Speaker wires not connected Check all connections, including speakers
Speakers are blown Replace speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each
other and chassis ground
Unit blows
fuse(s)
Yellow or red wire touching chassis ground Check for pinched or shorted wires
Speaker wires touching chassis ground Check for pinched or shorted wires
Incorrect fuse rating Use fuse with correct rating
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described in
manual
Video Playback Codec is not supported See Media Codec Support section
Please keep your original sales receipt and be
prepared to provide this receipt in the event
you require service, as your original receipt
is considered the best proof of purchase and
indicates the date you purchased your JENSEN
product.
Dealer Name:
Dealer Phone:
Purchase Date:
For Your Records
Dealer Info
Trouble Shooting
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com