KDDI URBANO V03 Installation guide

Basic Manual
濡れた状態での充電は、
異 常 な 発 熱・焼 損 などの 原 因となり
大変危険です。
Contents
Safety Precautions
Getting Ready
Basic Operation
Appendix
In case above numbers are not available,
Business hours 9:00 – 21:00 (7 days a week)
0077
-
7
-
111 157
0077
-
7
-
113 113
For inquiries, call: Customer Service Center
For general, charge, operations (toll free)
Business hours 9:00～20:00 (7 days a week)
Keitai Guarantee Service Center
For service canceling procedure in case of loss or theft
(toll free)
Business hours 24-hour (7 days a week)
From fixed-line phones:
0120
-
925
-
919
For loss, theft or damage (toll free)
From fixed-line phones/au cell phones,
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE
From au cell phones:
From fixed-line phones: From au cell phones:
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores
bearing the logo regardless of brand and manufacturer
to protect the environment and reuse valuable resources.
area code not required
area code not required
(except Okinawa)
(Okinawa)
0120
-
977
-
033
0120
-
977
-
699
October 2016, 1st Edition
Sales: KDDI CORPORATION •OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: KYOCERA Corporation

ii
Preface
Thank you for buying the "URBANO V03" (simply called the
"product" or "main unit" from here on).
Before using the product, be sure to read the "Basic
Manual" (this manual) to ensure correct use.
After you have finished reading this PDF and the printed
manuals, be sure to store them in safe places so that you
can retrieve them whenever needed.
List of Packaged Items
Before your start using the product, make sure that you
have all the following packaged with the product.
Main unit
IC Card Tray
IC Card Tray Ejecting Tool
(sample)
●取扱説明書 (Instruction
Manual) (Japanese)
●設定ガイド (Setting
Guide) (Japanese)
The following items are not included in the package.
・AC adapter ・microSD memory card
・microUSB cable ・Earphones

1
◎Purchase a specified charger (sold separately).
◎The battery is built into the product.
◎The illustrations of cell phone in the manual are used only
for explaining. They may differ from the actual product.
About Instruction Manual
■"Setting Guide" "Basic Manual" (This
manual)
Handles only basic operations for main features.
■"Basic Manual app"
You can download the "Basic Manual app" on the product
to confirm operational procedures.
From the Home screen →[Apps] →[Support] →[取扱説
明書 (Basic Manual app)]
• When you activate for the first time, follow the onscreen
instructions to download and install application.

2
Regarding notations used in this
document
■Note on button illustrations
In this manual, buttons are represented by simplified as
shown below.
r(Volume UP button)
l (Volume DOWN button)
F(Power button)
k(Phone button)
C
（Back button）
H（Home button）
N（Recents button）

3
■Description of operations for selecting
item/icon/button etc.
Notations used for operation procedures in this manual are
as follows.
Tapping is to select a button or icon displayed on the
screen by lightly tapping it with your finger.
Description Explanation
Home screen →
[Phone] →"PHONE"
tab →[1] [4] [1] →
[Call]
Tap " (Phone)" at the bottom of
the Home. And tap "PHONE" tab,
"" " "
"", then tap " (Call)" at the
end.
In sleep mode, F
(Power button)
In sleep mode, press F(Power
button).
■ Notes on illustrations/screenshots
In this manual, screenshots and operations for the product
with au Nano IC Card 04 attached are described.
Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a
part of a screen may be omitted.
Some icons
etc. are
omitted in this
manual.
Notations used in
this manual
Actual screen

4
When using the product
• Before you start using the product, make sure to read the
"Safety Precautions" in this manual to ensure correct use.
• Before you assume that the product is malfunctioning,
perform "トラブル診断". (Displayed language is Japanese
only.)
From the Home screen →[Apps] →[Support] →[故障受
付] →[トラブル診断]
Or, check for possible remedies in the following au
Customer Support site "トラブル診断" (Japanese) of au
homepage:
http://cs.kddi.com/support/komatta/kosho/trouble/
• Communication is not possible even inside the service
area in places where the signal does not reach (e.g.
tunnels and basements). Also, communication is
sometimes not possible in poor reception areas.
Communication is sometimes interrupted if you move into
a poor reception areas during communications.
• Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated. (Though LTE/GSM/UMTS system has highly
secure confidential communication features.)
• When connecting to emergency services in Japan, use
au VoLTE (LTE network). You cannot connect through 3G
(circuit switching network).
• The product is compatible with au World Service.
Each network service described in this manual varies
depending on the area and service content.
• Since this product is a radio station under the Radio Law,
you may be asked to temporarily submit the product for
inspection in accordance with the Radio Law.
• IMEI information of your cell phone is automatically sent
to KDDI CORPORATION for maintenance and monitoring
operational status of your cell phone.
• Before you start using the product overseas, check the
relevant laws and regulations of the country/region you
visit.
• The Company is not liable for any damages arising from
earthquakes, lightning, storms, floods or other natural
disasters, as well as fires, actions by third parties, other
accidents, intentional or mistaken misoperation by the
customer, or use under other unusual conditions outside
the responsibility of the Company.
• The Company is not liable for any incidental damages
(change/disappearance of described content, loss of
business income, disruption of business, etc.) arising
from use or inability to use the product.
• The Company is not liable for any damages arising from
failure to observe the described content of this manual.
• The Company is not liable for any damages arising,
for example, from malfunction caused by combination
with connected devices or software not related to the
Company.
• Captured image data or downloaded data may
sometimes be altered or lost due to faults, repair or other
handling of the product. The Company is not liable for

5
any damage or lost income resulting from recovery of
these data.
• It is recommended you keep a copy of important data
in your PC's hard disk, etc. Whatever the cause of
fault or malfunction may be, the Company assumes no
responsibility for alteration or loss of saved information.
• Contents saved in the product, such as contacts, mails
and favorites, might be altered or lost by an accident,
fault, repair or mishandling. Be sure to keep a copy of
important contents. Note that Company assumes no
responsibility for any damages or lost profits resulting
from altered or lost contents.
• Note that content data (both charged or free content)
saved on the product cannot be returned to the customer
when the product is replaced for repair of a fault, for
example.
• The product uses liquid crystal for its display. The display
response speed may become slow when the ambient
temperature is low, which is due to the property of liquid
crystal and not a malfunction. The display response
speed will return to normal at room temperature.
• Although the display used on the product is made using
high-precision technology, some pixels (dots) might be lit
or out at all times. This is not a malfunction.
• You are recommended to store copies of individual data
such as photos you took, videos and music in your PC by
sending each file as mail attachment, etc. Note, however,
that you may not be able to make copies of some
copyrighted data even by the above-mentioned means.
• Do not discard the product together with regular trash.
Please cooperate in the collection of the product when
it is no longer needed to protect the environment and
effectively use resources. The product (including optional
parts) is collected at au shops and other places.
* "The Company" as appears in this manual refers to the following
companies:
Sold by: KDDI CORPORATION・ OKINAWA CELLULAR TELEPHONE
COMPANY
Manufactured by: KYOCERA Corporation

6
◎Reproduction of the content of this manual in part or in
whole is prohibited.
◎The content of this manual is subject to change without
notice.
◎Every effort has been made in the preparation of this
manual. Should you notice any unclear points, omissions,
etc., feel free to contact us.
◎Operations from the vertical display are mainly described.
Menu items/icons/buttons on a screen may be different
from the ones in the horizontal display.
◎Menu items/layers/icons may be different depending on
functions, conditions, etc.
◎In this manual, screenshots for body color "British Green"
are provided as examples.
◎In this manual, "microSD™ memory card", "microSDHC™
memory card" and "microSDXC™ memory card" are
abbreviated as "microSD memory card" or "microSD".
◎All of the indicated amounts exclude tax unless otherwise
specified.
◎Company names and product names referred to in this
manual are trademarks or registered trademarks of
respective companies. The TM, ® marks may be omitted
in this manual.

7
Contents
7
Contents
Contents
Preface.............................................................................ii
List of Packaged Items ....................................................ii
About Instruction Manual................................................ 1
Regarding notations used in this document................... 2
When using the product ................................................. 4
Contents ..................................................7
Getting Ready..........................................8
Names and functions of parts ........................................ 8
Attaching/Removing au Nano IC Card 04 .................... 11
Attaching/Removing microSD memory card ................ 15
Charging....................................................................... 17
Turning the power on/off ............................................... 19
Switching to English display......................................... 20
Start screen .................................................................. 20
Basic Operation ....................................22
Using Entry home ......................................................... 22
Using Apps menu......................................................... 22
Switching the home app............................................... 24
Using Standard Home .................................................. 24
Using au Basic Home................................................... 25
Monitoring the product's status .................................... 25
Checking your own phone number .............................. 27
Setting Silent mode....................................................... 27
Using the simple light ................................................... 28
Setting Airplane mode .................................................. 28
Making a call ................................................................ 28
Receiving a call ............................................................ 29
Displaying menu........................................................... 29
Setting Home screen .................................................... 29
Saving battery power.................................................... 30
Cautions.................................................31
Safety Precautions (Observe Strictly)........................... 31
Handling precautions ................................................... 41
Notes on waterproof, dustproof, and shock resistance 47
Notes on using Bluetooth®/Wireless LAN (Wi-Fi®)
function ......................................................................... 53
Security code/PIN code................................................ 55
Notes on packet communication charge ..................... 57
Notes on applications................................................... 58
Cell Phone Etiquette ..................................................... 58
Appendix................................................60
Updating Software........................................................ 60
Troubleshooting ............................................................ 61
After-sales service ........................................................ 62
SIM unlock .................................................................... 67
Related accessories ..................................................... 68
Main specifications....................................................... 68
Specific Absorption Rate of Cell Phone ....................... 70
Export Administration Regulations ............................... 72
Intellectual property rights............................................ 72

8
Getting Ready
Getting Ready
Names and functions of parts
⑤⑫
⑩
⑪
⑬
⑮ ⑯
⑥
①④
③②
⑭
⑨
⑧
⑦
Getting Ready
①Earphone microphone terminal
Used for connecting commercially available earphones
or other accessories.
②microSD memory card slot
③au Nano IC Card 04 slot
④Card slot cover
⑤In camera (lens)
⑥Earpiece (Receiver)
Hear the other party's voice on call, play sound of
answer memo, etc. with Smart sonic receiver (▶P. 10)
⑦Microphone
Transmits your voice to the other party during a call. Or
used for recording the voice sound. Take care not to
cover the microphone with your fingers during a call or
recording a video.
⑧CBACK button
Return to the previous screen.
⑨HHOME button
Used for displaying the Home screen or canceling
sleep mode. Press and hold for at least one second to
activate "Google".
⑩Incoming (Charging) light
Lights in red while charging.
Blinks according to the settings for incoming call/mail.
⑪Proximity sensor/Light sensor
The proximity sensor ensures that the touch panel does
not accidentally respond during a call.

9
Getting Ready
Light sensor detects the ambient light level to adjust the
display brightness.
⑫Infrared port
Send or receive data via infrared communication.
⑬Display (Touch panel)
⑭NRECENTS button
Show recently-used applications. Press and hold for at
least one second to activate the simple light.
⑮Strap hole
⑯External connection jack
Used for connecting Common AC Adapter 05 (sold
separately), microUSB Cable 01 (sold separately), etc.
⑰
⑱
⑳
㉖
㉗
㉕
㉒ ㉓
㉔
㉑
■How to open the covers
Insert a fingernail a small way into one of
the corners marked ○and pull open
the cover. Be careful not to insert your
fingernail all the way. Doing so may
damage the gasket under the cover.
⑲

10
Getting Ready
⑰lr Volume DOWN/UP button
Adjusts sound volume. Press and hold l(Volume
DOWN button) for at least one second to set "Silent
mode" (▶P.27).
⑱F Power button
Power ON/OFF, activate/deactivate Sleep mode, etc.
⑲kPhone button
Press and hold for at least one second to receive a call
when receiving a call.
And press and hold for at least one second to use pair
etc. except when you are on a voice call.
⑳Built-in GPS/Bluetooth®/Wi-Fi®antenna*
㉑Photo light/Simple light
㉒Out camera (lens)
㉓Built-in sub antenna*
㉔Speaker
Ringtone or alarm sound can be heard from here.
㉕FeliCa antenna*
㉖mark
Hold the mark over a reader/writer to use Osaifu-Keitai®.
㉗Built-in main antenna*
* Do not cover antennas with your hand or put stickers etc.
Doing so may affect call/communication quality.
◎The back cover of the product is not removal. Removing
the back cover with force may cause damage or
malfunction.
◎
The battery is built into the product and it is not user
replaceable. For information about forcing the product to
shut down and restart, see "Forcing the product to shut
down and restart" (▶P.19).
About Smart sonic receiver
The product is equipped with Smart sonic receiver, which
transmits sound by vibrating the display. Although there is
not receiver hole, you can use as usual.
■Touching to your ear
Touch receiver part of the product to your ear as shown
below. By covering your ear to shut out surrounding noise,
voice sound will be heard more easily. Move position of
the product up/down/left/right to adjust according to your
hearing condition or an immediate environment.

11
Getting Ready
Receiver
Microphone
◎Take care not to cover the microphone of the product with
your fingers when calling.
◎ When commercially available earphones are connected,
voice sound can be switched to the one via earphones
not using Smart sonic receiver.
◎Do not put stickers or sheets on the display. May make
receiver sound to be heard hard.
◎There may be differences in the hearing easiness among
individuals.
◎Depending on environment, the hearing effect differs.
Attaching/Removing au Nano IC
Card 04
Your phone number etc. is
recorded on the au Nano IC
Card 04.
The product is compatible with
au Nano IC Card 04.
IC (metal) part
au Nano IC Card 04
Back Front
◎Note the following points, otherwise handling the au Nano
IC Card 04 may cause malfunction or damage to the
card, the tray or the product.
• Do not touch the IC (metal) part of the au Nano IC Card
04.
• Insert in the correct direction.
• Do not use force to attach or remove.
◎ When the au Nano IC Card 04 is not attached properly or
the au Nano IC Card 04 is abnormal, an error message
appears.
◎Do not lose the au Nano IC Card 04 after it has been
removed.
◎Do not insert your au Nano IC Card 04 with an adapter
attached to it. Doing so might cause a fault.

12
Getting Ready
■Cautions on attaching/removing
• Before installing or removing your au Nano IC Card 04,
be sure to turn the product off. Also, make sure that the
microUSB plug of the specified AC adapter or other
accessory is disconnected from the product.
• When attaching/removing the au Nano IC Card 04, be
sure to unmount the microSD memory card first.
■When au Nano IC Card 04 is not inserted
If the au Nano IC Card 04 is not inserted, the following
operations are unavailable. And " " appears on the status
bar.
• Making*/Receiving a call in the country you stay
• Sending/Receiving SMS
• Initial settings and sending/receiving emails of E-mail
(＠ezweb.ne.jp)
• PIN code setting
• Checking your phone number and email address of the
product
Besides the items above, necessary functions such as your
phone number are also unavailable.
* Emergency calls such as 110 (Police), 119 (Fire and Ambulance) and
118 (Regional Coast Guard Headquarters) are unavailable. However,
when the signal strength is "out of range" during GSM/UMTS/LTE roaming,
emergency calls are available. (Since emergency call numbers varies
depending on countries, they may be unavailable.)
■PIN code limit settings
To protect your personal information, you can limit
unauthorized use of the au Nano IC Card 04 by a third party
by changing PIN code or locking SIM card.

13
Getting Ready
Attaching au Nano IC Card 04
• When installing your au Nano IC Card 04, be sure to use the
supplied IC Card Tray Ejecting Tool (sample).
1Turn the power off and open the card slot
cover
2Hook the IC Card Tray Ejecting Tool (sample)
on the edge of the tray and pull it out
Tray
IC Card Tray Ejecting
Tool (sample)
3Place the au Nano IC Card 04 on the tray,
making sure that the notch is oriented
properly, then insert the tray straight into the
au Nano IC Card 04 slot (upper side)
After the tray is inserted, hook the IC Card Tray
Ejecting Tool (sample) on the edge of the tray and
press it all the way.
• Take care so that the au Nano IC Card 04 does not
get over the tray. Do not apply excessive force and
insert it all the way straight into the slot. If the tray
does not fit into the slot, do not press it with force.
Pull the tray out and insert it again with the front
edge raised. If the au Nano IC Card 04 gets over the
tray, the product might not recognize the au Nano IC
Card 04.

14
Getting Ready
Notch
microSD memory
card slot (upper side)
au Nano IC Card 04
slot (bottom side)
Edge of tray
4Close the card slot cover
Removing au Nano IC Card 04
• When removing your au Nano IC Card 04, be sure to use
the supplied IC Card Tray Ejecting Tool (sample).
1Turn the power off and open the card slot
cover
2Hook the IC Card Tray Ejecting Tool (sample)
on the edge of the tray and pull it out
Tray
IC Card Tray Ejecting
Tool (sample)

15
Getting Ready
3Remove the au Nano IC Card 04, then insert
the tray straight into the au Nano IC Card 04
slot (upper side)
4Close the card slot cover
Notch
microSD memory
card slot (upper side)
au Nano IC Card 04
slot (bottom side)
Edge of tray
Attaching/Removing microSD
memory card
Attaching microSD memory card
1Open the card slot cover of the product
2Confirm the direction of the microSD
memory card and slowly insert it into the
slot until it clicks
Insert a microSD memory card until you hear a click
and confirm it is locked. Be aware that the card may fly
out if you release your finger before the card is locked.
Also, pay sufficient attention to impact, etc.

16
Getting Ready
microSD memory
card slot (bottom side)
au Nano IC Card 04
slot (upper side)
3Close the card slot cover
◎Insert a microSD memory card with the right side up in
the appropriate direction. Inserting a microSD memory
card forcefully into the slot could result in failure to
remove the microSD memory card or damage to the
microSD memory card.
Removing microSD memory card
1Apps menu →[Settings] →[More] →
[Storage] →Tap " "
2Open the card slot cover of the product
3Slowly push the microSD memory card
toward the slot until it clicks
When a click sound is heard, pull back the microSD
memory card with your fingers on it. Keep putting your
finger on the microSD memory card until it comes out
a little. Releasing the microSD memory card when
pushed hard may cause it to jump-out.

17
Getting Ready
4Slowly pull the microSD memory card
Slowly pull the microSD memory card straight out.
Sometimes microSD memory card cannot be unlocked
and may not come out smoothly. In such case, pull it
out with your finger.
5Close the card slot cover
◎ Do not touch the terminal part of microSD memory card.
◎Do not remove the microSD memory card forcefully. It
may result in damage to the microSD memory card or the
data loss.
◎The microSD memory card may be warm after a long time
use. It is normal.
◎ When removing the microSD memory card, be sure to
unmount to prevent data from loss (deletion).
Charging
When you purchase your product, the internal battery is
not fully charged. Make sure to charge the product before
use. When the charging light in red turns off, charging is
complete.
◎The product may become warm while charging, but this
is not abnormal.
◎Charging while using camera etc. may take longer.
◎ When you operate the product with the specified charger
connected, the product may repeat short-time charging/
discharging resulting in short battery life.
◎ When temperature of environment or the product is
extremely high or low, charging may be stopped.
Try to charge the battery as far as possible at room
temperature.
◎If the charging light blinks in red, check if the product
is correctly connected. Even if the light keeps blinking,
stop charging and then contact an au shop or Keitai
Guarantee Service Center.
◎Right after " " is displayed while charging, the
charging light may not go off, but the light will go off soon
and the charging will be completed.
◎Do not allow metal accessories or conductive foreign
objects (metal fragments, pencil leads, etc.) to come into
contact with or get inside the connection terminal.

18
Getting Ready
Charging with specified AC
Adapter (sold separately)
Charging with Common AC Adapter 05 (sold separately) is
explained. For information on the specified AC adapter (sold
separately), see "Related accessories" (▶P. 68).
1Check the orientation of the microUSB plug
of Common AC Adapter 05 (sold separately)
and insert it straight into the external
connection terminal
Common AC Adapter 05 (sold separately)
With the
projection
facing down
2Connect the power plug of Common AC
Adapter 05 to an outlet (100V - 240V AC)
Check that the charging light on the product lights in
red. When the battery power turns on, " " appears on
the status bar.
When charging ends, the charging light turns off.
Common AC Adapter 05 (sold separately)
3When charging is complete, pull out the
microUSB plug of Common AC Adapter 05
(sold separately) straight from the external
connection terminal
4Connect the power plug of Common AC
Adapter 05 (sold separately) to an outlet