Kohler K-1111-VLN User manual

Installation Guide
Whirlpool
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de Mcorresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página“ Español-1”
K-1111-VLN
1042760-2-C

Important Information
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of electric shock. Connect only to circuits protected by Ground-Fault
Circuit-Interrupters (GFCI’s) or Earth-Leakage Circuit-Breakers (ELCB’s).
WARNING: Risk of electric shock. A licensed electrician should make all electrical connections.
WARNING: Risk of electric shock. Disconnect power before servicing.
WARNING: Risk of injury or property damage. Please read all instructions thoroughly before
beginning installation, including the following requirements.
Building materials and wiring should be routed away from the pump bodies and other heat-producing
components of the unit.
Install to permit access for servicing.
Pressure wire connectors marked “Earth/Ground” are provided within the wiring compartments. To reduce
the risk of electric shock, connect these connectors to the grounding terminals of your electric service or
supply panel with copper wire equivalent in size to the circuit conductors supplying this equipment.
Pressure wire connectors are provided on the exterior of the junction boxes or controls within this unit to
permit connection of bonding conductors between this unit and all other exposed metal in the vicinity, as
needed to comply with local requirements.
Grounding is required. The unit should be installed by a qualified service representative, and grounded.
NOTICE: Follow all local plumbing and electrical codes.
Product Information
Electrical Requirements
The installation must have two Class A Ground-Fault Circuit-Interrupters (GFCI’s) or Earth-Leakage
Circuit-Breakers (ELCB’s). The GFCI’s or ELCB’s protect against line-to-ground shock hazard. Use two
220-240 V, 20 A, 50/60 Hz dedicated services; one for each pump/control/heater system.
Product Notices
WARNING: Unauthorized modification may cause unsafe operation and poor performance of the
whirlpool. Do not relocate the whirlpool pumps, or make other modifications to the whirlpool
system, as this could adversely affect the performance and safe operation of the whirlpool. Kohler
Co. shall not be liable under its warranty or otherwise for personal injury or damage caused by any
such unauthorized modification.
Features
Components include two pumps, two controls, two heaters, 6 Flexjets, 20 Bodyssage backjets, 8 effervescence
ports, 4 chromatherapy lights, 2 pillows, and two illuminated keypads with two remote controls.
Connections and Service Access
Before installation, ensure proper access to the final connections.
NOTICE: Provide generous, unrestricted service access to the pumps. You must provide a minimum of
three 34″(86.4 cm) wide x 15″(38.1 cm) high access panels for servicing the pumps and controls. The
access must be located immediately next to the pumps. Study the roughing-in information packed with the
1042760-2-C 2 Kohler Co.

Product Information (cont.)
whirlpool.
Table of Contents
Important Information .............................................................. 2
Product Information ............................................................... 2
Electrical Requirements .......................................................... 2
Product Notices ................................................................ 2
Features ..................................................................... 2
Connections and Service Access ................................................... 2
Before You Begin ................................................................. 4
Tools and Materials ............................................................... 4
Prepare the Site - Concrete Construction ............................................... 5
Prepare the Site - Wood Construction .................................................. 6
Prepare the Whirlpool ............................................................. 6
Secure the Whirlpool to the Subfloor .................................................. 7
Cut the Pump Banding Straps ....................................................... 8
Install the Plumbing ............................................................... 8
Make Electrical Connections ......................................................... 9
Install the Whirlpool Trim Kit ........................................................ 10
Test Run the Whirlpool ............................................................ 10
Complete the Finished Wall/Deck .................................................... 11
Clean-Up After Installation ......................................................... 11
Install the Removable Pillows ....................................................... 12
Confirm Proper Operation .......................................................... 13
Operating Sequence ............................................................. 14
Modes of Operation .............................................................. 14
Remote Control Operation ......................................................... 15
Troubleshooting Procedures ........................................................ 16
Kohler Co. 3 1042760-2-C

Before You Begin
CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pump, or use the
piping or pump for structural support of the whirlpool.
We recommend this whirlpool for corner, drop-in, or flush installations. An undermount kit is also
available.
Inspect the whirlpool for damage before you begin installation.
You must install this whirlpool to an adequately supported, level subfloor.
Confirm adequate support for a rim-mounted faucet, if used; large faucets that may be inadvertently
used as a means of support are not appropriate or safe for this installation.
Consult local and national codes.
Kohler Co. reserves the right to make revisions in the design of products without notice, as specified
in the Price Book.
Tools and Materials
Plus:
• Conventional woodworking tools and materials
• Drop Cloth
• Cement, mortar or construction adhesive
• 2x4 wood boards
Silicone Sealant Measuring Tape Pencil Tin Snips Level
Safety Glasses Pipe Wrench
1042760-2-C 4 Kohler Co.

1. Prepare the Site - Concrete Construction
CAUTION: Risk of product damage. Do not support the whirlpool by the rim.
NOTICE: Adequate floor support must be provided. Consult the roughing-in sheet packed with your
whirlpool for specific floor loading requirements.
If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Apply mortar and tile to the wall, deck and surround material as needed.
Apply a bead of sealant where the tile meets the whirlpool surface.
Install the faucet trim according to the instructions packed with the trim.
Make sure the flooring offers adequate support for your whirlpool, and verify that the subfloor is
flat and level.
The whirlpool may be installed as next to the wall or in an island installation. An island installation
requires a four side surround. In both instances, make sure the deck is supported by brick or
concrete.
Install an access panel to allow the pump to be serviced.
Construct brick or concrete supports.
Provide a 1/16″(2 mm) gap between the whirlpool rim and the concrete or brick framing. Frame
the floor or construct a frame for a raised installation in accordance with the roughing-in
information packed with the whirlpool.
Position the plumbing according to the roughing-in information packed. Cap the supplies, and
check for leaks.
Brick
Bath
1/16"
(2 mm)
Tile
Approved
Tile Backing
Typical
access
panel
Tile
Approved
Tile Backing
Brick
Whirlpool may be installed
next to the wall or as an
island installation.
Install an access panel to allow
the pump to be serviced.
Kohler Co. 5 1042760-2-C

2. Prepare the Site - Wood Construction
CAUTION: Risk of product damage. Do not support the whirlpool by the rim.
NOTICE: Adequate floor support must be provided. Consult the roughing-in sheet packed with your
whirlpool for specific floor loading requirements. Three access panels are required.
Make sure the flooring offers adequate support for your whirlpool, and verify that the subfloor is
flat and level.
The whirlpool should be installed as a corner, drop-in, or flush installation. Construct 2x4 stud
framing designed for your particular installation. Frame the floor, or construct a frame for a raised
installation in accordance with the roughing-in information packed with the whirlpool.
Use the roughing-in cut-out information to carefully lay out and cut the rough deck material. For
flush-mount installation, allow for the thickness of the planned deck material.
Position the plumbing according to the roughing-in information packed. Cap the supplies, and
check for leaks.
3. Prepare the Whirlpool
We recommend a tiling-in bead for straight-rimmed whirlpools if one or more sides of the whirlpool
contact a wall. This bead prevents water from seeping between the whirlpool rim and the wall.
Follow the instructions packed with the tiling-in bead to install the bead now.
Install the drain to the whirlpool according to the drain manufacturer’s instructions. Do not connect
the trap at this time.
Position a clean drop cloth or similar material in the bottom of the whirlpool. Be careful not to
scratch the surface of the whirlpool.
Whirlpool
Rim
Wood
Batten
Do not support the
whirlpool by the rim.
Allow for the thickness of
the planned deck material.
Use the roughing-in
information to construct
the stud framing.
Seat
Access
Panel 1 Access
Panel 2
Access
Panel 3
Drop-In Installation
Whirlpool Rim
Flush Installation
1042760-2-C 6 Kohler Co.

4. Secure the Whirlpool to the Subfloor
CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pumps, or use the
piping or pumps for structural support of the whirlpool.
Choose the installation option that best applies to your particular installation. Follow the
appropriate instructions.
If the subfloor is not level, shim the whirlpool support blocks as necessary.
Option for Using a Cement or Mortar Bed
Spread a 2” (5 cm) thick layer of cement or mortar on the subfloor where the whirlpool will be set.
This will help secure, level, and support the unit. Clear all the material away from the pump
controls and support block locations.
NOTE: Do not use gypsum cement or drywall compound for this application, as they will not provide an
acceptable, durable bond.
NOTE: The pump controls (when the pump banding straps are cut) and support blocks must rest
directly on the subfloor.
Position a piece of plastic drop cloth material on top of the cement or mortar bed. With help,
carefully lift the whirlpool into place, and make sure the pump controls and support blocks do not
rest in the bed material.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Option for Using Construction Adhesive
Apply a generous amount of high-quality construction adhesive to the bottom of the support blocks.
With help, carefully lift the whirlpool into position.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Option for Using Silicone Sealant
With help, carefully lift the whirlpool into position.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Apply a continuous bead of high-quality silicone sealant around the entire rim of the whirlpool.
Clear space
for pump.
Clear spaces
for support
blocks.
Spread a 2" (5.1 cm)
layer of cement or
mortar bed material.
Apply a bead of silicone
sealant around the
entire rim.
Apply construction
adhesive to the
support blocks.
or
Kohler Co. 7 1042760-2-C

5. Cut the Pump Banding Straps
IMPORTANT! This step is necessary to make your Kohler whirlpool operate more quietly.
Use tin snips to cut the two pump banding straps from each whirlpool pump.
NOTE: Do not raise the pumps higher than they were before you cut the pump banding straps. If the
pumps are raised too high, they will not prime properly. Make sure the rubber isolation feet are in place.
To minimize whirlpool noise and vibration, be sure the pumps are not in direct contact with the
whirlpool after the pump banding straps are cut. The pump controls contain rubber isolation feet to
reduce pump noise.
6. Install the Plumbing
CAUTION: Risk of property damage. Ensure a watertight seal on the whirlpool drain.
Connect the drain to the trap according to the drain manufacturer’s instructions.
NOTICE: An access panel will simplify future maintenance.
NOTE: Check for the required clearance under the rim of the bath before drilling the hole for the faucet.
Install the faucet valving according to the manufacturer’s instructions. Do not install the faucet trim
until instructed.
Open the hot and cold water supplies.
Check the supply connection for leakage.
Run water into the whirlpool, and check the drain connections for leakage.
Pump
Cut the pump
banding straps.
Rubber Isolation Feet
Control
Wiring Harness
Junction Box
1042760-2-C 8 Kohler Co.

7. Make Electrical Connections
NOTE: The product model number is printed on a label on the pump side of the whirlpool bath. This
label also identifies the electrical rating of the product. All whirlpools come equipped with a wiring
junction box and are designed to operate between 208 VAC and 240 VAC at either 50 Hz or 60 Hz.
WARNING: Risk of electrical shock. Make sure the power has been disconnected before
performing the following procedures. Refer to the “Important Information” section.
WARNING: Risk of electrical shock. To reduce the risk of electrical shock, connect the pump to a
properly grounded Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker
(ELCB). This will provide additional protection against line-to-ground shock hazard. A 208-240 V, 20
A, 50/60 Hz dedicated circuit is required.
IMPORTANT! The load neutral is not used. There should be no connection to the load neutral terminal
on the Ground-Fault Circuit-Interrupter (GFCI) breaker. The green wire with the yellow stripes is the
equipment ground and needs to be connected to the neutral bus in the main circuit breaker box.
The whirlpool bath control and system have been pre-wired at the factory. A licensed electrician
should make a routine service connection to the junction box.
Connect service to the junction box. The junction box contains blue, brown, and green with a yellow
stripe colored wires.
Follow local electrical codes. Bond in accordance with national and local codes.
A wiring harness has been pre-wired at the factory, allowing communication between the keypad,
all features, and the control. No additional wiring is required, but ensure that all wires are securely
fastened.
NOTE: Your wiring harness included an antenna for the optional remote control. Do not alter or damage
this antenna during installation.
Heater (models may vary) T-style (shown)
or In-line (not shown)
Heater Electrical Cord
Wiring Harness
Junction Box
Control
Pump Electrical Cord
From
Control
Brown (L2)
* Connections to be Made
at the Circuit Breaker
S/N
* Equipment Ground Wire Connectors
Neutral Bus
(In Breaker Box)
120/240 VAC
Source
Typical Two-Pole
Circuit Breaker
with GFCI
* Line Neutral
(White Curly
Wire)
Typical Wiring Connection for North America
Ground
(Green with
Yellow Stripes)
*L1
No Connection
(Load Neutral)
Field Wiring
(From Junction Box
to GFCI Breaker)
Electrician to provide suitable
strain relief cable.
Wire
Connector
Blue (L1)
*L2
240 V
120 V
240 V
120 V
Breaker Box
L1 L2N
Bond in accordance with national and local codes.
Open bonding lugs are located at the top of the
junction box.
Kohler Co. 9 1042760-2-C

8. Install the Whirlpool Trim Kit
Install the whirlpool trim kit according to the instructions packed with the trim kit. Pay particular
attention to the jet installation steps below - they are very important and are included here to help you
obtain smooth, trouble-free jet operation. When installed correctly, the jet should turn smoothly both
clockwise and counterclockwise.
NOTE: The jet O-ring must be carefully positioned, lubricated, and be in good condition to permit easy
rotation and proper operation of the jet.
Lubricate the O-ring with silicone lubricant to prevent noisy operation of the jet.
Install the O-ring onto the first shoulder of the jet.
Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into
position. Do not force the jet into place.
9. Test Run the Whirlpool
Check all electrical connections, then make sure all union connections to the pumps and heaters are
securely hand tightened.
Verify both sets of pump banding straps have been cut and the pump controls are resting directly
on the subfloor. Ensure the rubber isolation feet are in place.
Turn electrical power to both pumps on.
Fill the whirlpool with water until the water level is above the highest backjet.
Operate the whirlpool for 5 minutes (refer to the ″Operating Sequence″section). Three small lights
near the whirlpool floor will illuminate as long as the keypad remains lit. The keypad controls the
chromatherapy feature.
Check for leaks coming from the piping connections on the back side of the whirlpool unit.
Turn on the each of the whirlpool features and verify proper function. Check for any water leakage
on the whirlpool’s back side.
Turn on the chromatherapy cycle and allow it to sequence through all eight colors; white, violet,
indigo blue, aqua blue, green, yellow, orange and red. It takes approximately 1 minute to cycle
through all eight colors.
Verify functions using the remote controls. Refer to the ″Remote Control Operation″section of this
guide and supplemental instruction sheet, ″Programming Your Remote Controls″, packed with your
literature.
NOTE: For additional information on whirlpool operation, see the ″Confirm Proper Operation″section of
this guide.
Slide the O-Ring
onto the first
shoulder of the jet.
Inspect and
lubricate the
O-Ring.
Insert the jet into the housing,
and lightly push and rotate
until it snaps in position.
Housing
1042760-2-C 10 Kohler Co.

10. Complete the Finished Wall/Deck
If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Cover the framing with water-resistant wall material. Seal the joints between the whirlpool rim edge
and the water-resistant wall material with silicone sealant.
Tape and mud the water-resistant wall material. Install the finished wall to the water-resistant wall
material so it is 1/16” (2 mm) above the bath surface. Seal the joints between the whirlpool rim and
the finished wall material with silicone sealant.
Install the faucet trim according to the instructions packed with the trim.
11. Clean-Up After Installation
When cleaning up after installation, do not use abrasive cleansers, as they may scratch and dull the
whirlpool surface. If necessary, use warm water and a liquid detergent to clean the surface of the
whirlpool, user keypad and remote control.
Remove stubborn stains, paint, or tar with turpentine or paint thinner. Do not allow cleaners
containing petroleum distillates to remain in contact with any whirlpool surfaces for long periods
of time. Remove plaster by carefully scraping with a wood edge. Do not use metal scrapers, wire
brushes, or other metal tools. Use a powder-type detergent on a damp cloth to provide mild
abrasive action to any residual plaster.
Apply silicone sealant to the water-resistant
wall material and the finished wall.
Install the finished
wall material.
Install the finished
wall material.
First install water-resistant
wall material.
First install water-resistant
wall material.
Apply silicone sealant to the water-resistant
wall material and the finished wall.
Whirlpool
Whirlpool
Flush Installation
Drop-In Installation
Kohler Co. 11 1042760-2-C

12. Install the Removable Pillows
CAUTION: Risk of product damage. Do not submerge the pillows underwater or use them as seat
cushions.
NOTE: For best attachment to the whirlpool surface, moisten the back surface of the pillows at the suction
cup locations.
Clean the whirlpool surface of any soap film or oils. Moisten the suction cups located on the back
side of the pillows. Position the small pillows above the backjets and above the waterline by
pressing down firmly with the heel of your hand. Check to make sure that the pillows are attached
firmly to the whirlpool.
Detach the pillows by lifting them off the whirlpool surface.
Position the small pillows as
desired above the waterline
and above the backjets.
1042760-2-C 12 Kohler Co.

13. Confirm Proper Operation
Fill the Whirlpool
NOTE: Please read these steps carefully before you operate your whirlpool.
Turn the jet trim rings fully counterclockwise. Position the jet nozzles so they face down toward the
basin.
Fill the whirlpool with water until the water level is above the highest backjet.
NOTE: The water temperature in the whirlpool should not exceed 104°F (40°C). The heater will
automatically turn off as the water temperature approaches 104°F (40°C) and will remain off until the
water cools.
Water-Level Sensors - To use all functions (including
backjets), fill to a level above both water-level sensors.
Flexjet - Turn the jet trim ring fully
counterclockwise and position the
jet nozzle downward.
Suction Cover
Kohler Co. 13 1042760-2-C

14. Operating Sequence
Your whirlpool is equipped with two keypads, each controlled by its own operating system. Follow the steps
below to confirm the keypads are operating correctly.
NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is
running, as long as the water temperature does not exceed 104°F (40°C). The heater will disengage at
higher temperatures.
IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and
remote control.
NOTE: The keypad controls the chromatherapy feature.
Press the Power On/Off button on the keypad to turn the whirlpool on. The whirlpool will start at
medium flow and three small lights near the whirlpool floor will illuminate as long as the keypad
remains lit.
Increase or decrease the water flow by pressing either the up or down arrow buttons on the keypad.
An indicator bar in the center of the keypad shows the water flow volume.
Adjust each Flexjet for optimum air/water mixture. Turn the Flexjet trim clockwise to reduce the air
flow and counterclockwise to increase the airflow.
Rotate the outer ring until the heater button is flashing. Press ″OK″to turn the heater off. Press
″OK″again to turn the heater back on. The heater will help to maintain the water temperature up to
104°F (40°C).
Press the Power On/Off button a second time to turn the whirlpool off. The lights near the
whirlpool floor will remain illuminated until the keypad enters the sleep mode.
Repeat the steps above to verify the operation of the second keypad.
NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of
operation.
15. Modes of Operation
Backjet Operation
Rotate the outer ring until the backjet mode is flashing and press ″OK″. The backjet pulsing action
will start at medium speed. The backjet pulsing action will start at medium speed. The backjets
pulse from the bottom of the whirlpool toward the top, with water flow and pulse action occuring
from two backjets at a time.
Flexjet Flow Mode
Activates Mode
Selected
Rotate outer
ring to access
desired mode.
Chromatherapy-
Specific Color Power
On/Off Heater
On/Off
Chromatherapy
Cycle
Decreases
Flow
Indicator Bar - Shows
water flow volume or
pulse rate
Increases Flow
or Pulse Rate
Effervescence
Mode
Backjet Mode-
Adjust Pulse
Turn the Flexjet
trim clockwise to
decrease the flow.
Turn the Flexjet trim
counterclockwise to
increase the flow.
Lighted User Keypad
1042760-2-C 14 Kohler Co.

Modes of Operation (cont.)
NOTE: If the water level falls below the water level sensors, the backjets will stop. The backjet icon and
indicator bar on the user keypad will flash. The backjets will automatically restart when the water level
covers the sensors.
To increase or decrease the backjet pulsing action, press either the up or down arrow buttons on the
keypad, while the backjet mode is active.
To increase or decrease the flow volume to the backjets, rotate the outer ring to the Flexjet mode,
press ″OK″to activate the mode, and press either the up or down arrows on the keypad. This also
increases or decreases the flow to all modes.
NOTE: To activate or deactivate different modes while the backjets are operating, rotate the outer ring
until the disired mode is flashing and press ″OK″. (Example: To turn the heater off, rotate the ring until the
heater icon is flashing and press ″OK″).
Press ″OK″while the backjet mode is flashing to turn off the backjets.
Repeat the above steps for the second keypad.
Effervescence Operation
With the whirlpool operating, rotate the outer ring of the keypad until the effervescence icon is
flashing.
Press ″OK″to activate the effervescence ports. The effervescence action will start at the flow volume
last set in the flexjet flow mode.
Increase or decrease the flow volume by pressing either the up or down arrow buttons on the
keypad.
NOTE: The effervescence mode is intended to be a relaxing, soothing experience. The Flexjet mode and
backjets will automatically turn off when the effervescence mode is activated. Chromatherapy may be used
with all modes of operation.
Press ″OK″while the effervescence mode is flashing to turn off the effervescence ports.
Repeat the above steps for the second keypad.
Chromatherapy Operation
NOTE: Chromatherapy may be used with all modes of operation or when the pump is not operating.
When the pump is not operating, only one of the keypads will control the chromatherapy operation.
Chromatherapy Cycle. When this mode is activated, the chromatherapy lights will automatically
and continuously cycle through the eight colors; white, violet, indigo blue, aqua blue, green, yellow,
orange, and red. One cycle through all eight colors takes approximately one minute. Rotate the
outer ring to select this mode and press ″OK″to activate it. Press ″OK″while the chromatherapy
mode is active to end the cycle.
Chromatherapy Specific Color Selection. When this mode is activated, you may choose a specific
color for the bath. Rotate the outer ring to select this mode and press ″OK″to activate it. Use the
up/down arrows to reach the desired color. Press ″OK″while the chromatherapy mode is active to
end the Chromatherapy operation.
16. Remote Control Operation
NOTE: Refer to your Homeowners Guide for detailed instructions on your remote control.
Because your unit has two keypads and two remote controls, you must program both remote
controls. For detailed instructions, refer to the supplemental instruction sheet, ″Programming Your
Remote Controls″, packed with your literature.
The remote control places the whirlpool functions at your fingertips. You may access and modify all
modes/features from the remote control. The waterproof remote control is designed to be used in
the bath and will float in the water. The remote control uses two AAA batteries.
Kohler Co. 15 1042760-2-C

Remote Control Operation (cont.)
The mode selector button functions in the same way as the outer ring. When “M” is pressed, one of
the modes will flash on the user keypad. If “M” is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press “OK” to activate it.
When the Flexjet mode is active, the arrows will increase or decrease the water flow volume. When
the backjet mode is active, the arrows increase or decrease the backjet pulse speed.
17. Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
A. No power to control. A. Check wiring and connect power.
B. GFCI or ELCB tripped. B. Reset GFCI or ELCB.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. User keypad does not work. D. Replace user keypad.
E. Control does not work. E. Replace control.
2. Motor starts, but all jets
are not functioning. A. Jet is closed. A. Rotate jet trim counterclockwise to open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. User keypad is
illuminated, but does not
respond to buttons or
outer ring.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
4. User keypad indicator bar
keeps scanning at
power-up.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
5. User keypad is
illuminated, but pump
won’t start.
A. Power cord from pump to
control is loose, disconnected or
damaged.
A. Check wiring for proper
connections.
B. Pump does not work. B. Replace pump.
C. Control does not work. C. Replace control.
6. Motor runs but pump
won’t prime (cavitates). A. Pump is shimmed too high. A. Lower pump/control to subfloor level.
B. Small air leak at pump inlet. B. Securely tighten nut(s) on intake
side of pump.
1042760-2-C 16 Kohler Co.

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
C. Motor/pump does not work. C. Replace motor/pump.
D. Control does not work. D. Replace control.
7. Pump stops before 18
minutes. A. GFCI or ELCB tripped. A. Identify source of fault and correct. Reset GFCI or ELCB.
B. Suction is blocked B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and
protection device activated. D. Check for blockage at suction and/or jets. Remove blockage and
allow motor to cool.
8. Pump does not
automatically stop after 22
minutes.
A. 20-minute timer inadvertently
disabled. A. See service manual.
9. Pump will not turn off
when the power button
on the user keypad is
pressed.
A. User keypad does not work. A. Replace user keypad.
B. Control does not work. B. Replace control.
10. Pump operates but
variable speed feature
does not work.
A. Motor/pump does not work. A. Replace motor/pump.
B. Control does not work. B. Replace control.
11. Bath water cools while
pump is operating. A. Water temperature above 104°F (40°C). A. Allow bath water to cool..
B. Heater is turned off on user
keypad. B. Turn heater on.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
C. Check wiring for proper
connections.
D. Heater does not work. D. Replace heater.
E. Control does not work. E. Replace control.
12. Noisy operation. A. Pump banding straps have not
been cut. A. Cut pump banding straps with tin snips.
B. Dry or dislodged jet O-ring
(squeal). B. Remove jet, replace and lubricate
O-ring, then reinstall jet.
13. Remote control does not
work or operates both
pumps.
A. Batteries improperly installed or
dead. A. Replace batteries.
B. Antenna on wiring harness is
damaged. B. Replace wiring harness.
C. Remote control not
programmed correctly. C. See homeowners guide or service manual.
D. Remote control does not work. D. Replace remote control.
E. Control does not work. E. Replace control.
14. Lights near whirlpool
floor do not illuminate. A. Wiring damage. A. Check for loose or damaged wires. Repair or replace as needed.
Troubleshooting the Backjet System
Symptoms Probable Causes Recommended Action
15. Backjets do not operate. A. Whirlpool pump is not
operating. A. Turn on pump.
Kohler Co. 17 1042760-2-C

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
B. Backjet butterfly valve does not
open. B. Check for loose connections or wires leading from backjet pulse
canister to control. Replace backjet
pulse canister or control if
necessary.
C. Not enough water in whirlpool. C. Fill whirlpool so water level
sensors are covered.
D. Actuator switch does not work. D. Replace actuator switch.
E. Power from pump motor to
control is off. E. Check for loose connections or wires leading from the pump
motor to the control.
F. Backjet pipe is blocked. F. Remove blockage.
G. Switch wire from switch to
control is disconnected. G. Reconnect or replace switch wires that use modular plug.
16. Backjets do not pulse. A. Pulse canister does not work. A. Check for loose connections or
wires leading from pulse canister to
control. Replace pulse canister or
control if necessary.
B. Switch does not work. B. Replace switch.
C. Switch wire from switch to
control is disconnected. C. Reconnect or replace switch wires that use modular plug.
Troubleshooting the Effervescence Jets
Symptoms Probable Causes Recommended Action
17. Effervescence ports do not
work. A. Whirlpool pump is not operating. A. Turn on pump.
B. Effervescence butterfly valve
does not work. B. Replace butterfly valve.
C. Pump does not work C. Refer to the service manual to
troubleshoot the system. Refer to
installer/dealer.
D. Control does not work. D. Replace control.
18. Effervescence ports do not
bubble. A. Air intake on suction line is blocked. A. Remove blockage.
B. Water flow is too low. B. Increase water flow.
Troubleshooting the Chromatherapy Lights - H2 Models Only
Symptoms Probable Causes Recommended Action
19. Chromatherapy lights do
not work. A. Loose, disconnected or damaged wiring/connections. A. Check wiring for proper connections. Replace wiring if
necessary.
B. Control does not work. B. Replace control.
1042760-2-C 18 Kohler Co.

Guide d’installation
Baignoire à hydromassage
Renseignements importants
AVERTISSEMENT : Lors de l’utilisation des produits électriques, des précautions de base
devraient toujours être observées, incluant ce qui suit:
DANGER : Risque d’électrocution. Raccorder uniquement à des circuits protégés par un
Disjoncteur de Fuite de Terre (GFCI) ou à un Disjoncteur de Mise à la Terre (ELCB).
AVERTISSEMENT : Risque d’électrocution. Tous les raccords électriques devraient être réalisés par
un électricien agréé.
AVERTISSEMENT : Risque d’électrocution. Débrancher l’alimentation avant de procéder à
l’entretien.
AVERTISSEMENT : Risque de blessures ou d’endommagement du matériel. Veuillez s’il vous
plaît lire avec attention toutes les instructions avant de commencer l’installation, y compris les
conditions suivantes:
Les matériaux de construction et le câblage devraient être posés loin des corps de la pompe et des autres
composants émettant de la chaleur de l’unité.
Installer de façon à permettre l’accès pour l’entretien.
Des connecteurs à pression marqués ″Terre/Masse″” sont fournis dans les compartiments du câblage. Afin de
réduire les risques de choc électrique, raccorder les connecteurs aux bornes de terre du panneau de service
électrique avec un câble en cuivre ayant la même dimension que le fil conducteur qui alimente cet
équipement.
Des connecteurs à pression par câble sont fournis à l’extérieur des boîtes de jonction de la pompe ou des
contrôles de cet appareil afin de permettre la connexion entre l’appareil et toutes autres surfaces de métal
avoisinantes, tel que requis par les normes locales.
Une mise à la terre est requise. L’appareil doit être installé et mis à la terre par un représentant qualifié.
AVIS : Respecter tous les codes de plomberie et électriques locaux.
Informations sur le produit
Branchement électrique requis
L’installation doit comprendre deux disjoncteurs coupe-circuits (GFCI) ou coupe-circuits de fuite à la terre
(ELCB). Les disjoncteurs GFCI ou le ELCB protègent contre un risque d’électrocution. Utiliser deux
alimentations dédiées de 220-240 V, 20 A, 50/60 Hz; une pour chaque système de
pompe/contrôle/chauffeau.
Notices du produit
AVERTISSEMENT : Des modifications non approuvées pourraient provoquer un fonctionnement
dangereux ou un mauvais fonctionnement de la baignoire à hydromassage. Ne pas déplacer la
pompe d’hydromassage ou effectuer d’autres modifications au système d’hydromassage car celà
pourrait affecter les performances et la sécurité de la baignoire à hydromassage. Kohler Co. décline
toute responsabilité sous ses garanties quant à toutes blessures ou dommages causés par des
modifications non autorisées.
Kohler Co. Français-1 1042760-2-C

Informations sur le produit (cont.)
Caractéristiques
Les composants inclunent deux pompes, deux contrôles, deux chauffe-eaux, 6 Flexjets, 20 jets hydromassage
pour le dos, 8 ports d’effervescence, 4 lumières de chromathérapie, 2 coussins, et deux claviers illuminés avec
deux télécommandes.
Accès aux connexions et pour l’entretien
S’assurer d’avoir suffisamment d’accès pour les connexions finales avant l’installation.
AVIS : Fournir un large accès non restreint de service aux pompes. Il faut prévoir des panneaux d’accès
d’au moins 34″(86,4 cm) de largeur x 15″(38,1 cm) de hauteur pour l’entretien des pompes et des
contrôles. La panneau d’accès doit être placé tout près des pompes. Étudier le plan de raccordement qui
accompagne la baignoire à hydromassage.
Sommaire
Renseignements importants ......................................................... 1
Informations sur le produit .......................................................... 1
Branchement électrique requis ..................................................... 1
Notices du produit .............................................................. 1
Caractéristiques ................................................................ 2
Accès aux connexions et pour l’entretien ............................................. 2
Avant de commencer .............................................................. 3
Outils et matériels ................................................................ 3
Préparer le site - Construction en béton ................................................ 4
Préparer le site - Construction en bois ................................................. 5
Préparer la baignoire à hydromassage ................................................. 5
Sécuriser la baignoire à hydromassage au plancher ....................................... 6
Sectionner les sangles de retenue de la pompe .......................................... 7
Installer la plomberie .............................................................. 7
Faire les connexions électriques ...................................................... 8
Installer le kit de garniture de la baignoire à hydromassage ................................. 10
Tester la baignoire à hydromassage .................................................. 10
Compléter le mur/comptoir fini ...................................................... 12
Nettoyage après installation ........................................................ 12
Installer les coussins amovibles ..................................................... 13
Confirmer le bon fonctionnement .................................................... 14
Séquence d’opération ............................................................ 15
Modes d’opération ............................................................... 15
Opération de la télécommande ...................................................... 16
Procédures de dépannage ......................................................... 17
1042760-2-C Français-2 Kohler Co.