Kohler K-657 User manual

Installation Guide
Digital Interface
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de Mcorresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
K-657, K-694 K-658, K-695
1069764-2-A

IMPORTANT INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of electric shock. Connect only to circuits protected by a Ground-Fault
Circuit-Interrupter (GFCI) or Earth-Leakage Circuit Breaker (ELCB). Grounding is required. The
unit should be installed and grounded by a qualified service representative.
WARNING: Risk of electric shock. A licensed electrician should route all electrical wiring.
WARNING: Risk of electric shock. Disconnect power before servicing.
WARNING: Risk of injury or property damage. Please read all instructions thoroughly before
beginning installation.
NOTICE: Follow all plumbing, electrical, and building codes.
1069764-2-A 2 Kohler Co.

Specifications
Interface
Ambient Temperature Max 125°F (52°C)
Maximum Relative Humidity 100% condensing (External surface only)
User Interface Cable Length (supplied
with valve or supplied with accessory
interface)
30 ft (9.15 m)
Media Module
Ambient Temperature Max 104°F (40°C)
Maximum Relative Humidity 95% non-condensing
Electrical Service 100-240 VAC, 50-60 Hz, 4.4-1.83 A
Lighting 100-240 VAC, 50-60 Hz, 2.4-1.0 A
Media Module 100-240 VAC, 50-60 Hz, 2.0-0.83 A
Valve Cable Length (supplied) 30 ft (9.14 m)
Speaker Cable Length 25 ft (7.62 m)
Line-in Cable Length 5.6 ft (1.71 m)
Ethernet Cable Length 30 ft (9.14 m)
Tools and Materials
Screwdrivers
Jigsaw/Saber
Saw
Sealant
LevelPencil
Drill
Plus:
• Shims
• Suction Cup (Provided)
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Roughing-In Illustration
Before You Begin
Observe all local plumbing, building, and electrical codes.
Read these instructions and determine all required components along with their installation
locations before beginning this installation.
A licensed electrician should install a 120 V GFCI electrical outlet, within the stud framing, in close
proximity to the electronic valve and media module. The interface(s) is/are powered through the
connection(s) with the media module.
Install the valve and media module prior to installing the interface(s).
Kohler Co. reserves the right to make revisions in the design of our products without notice, as
specified in the Price Book.
7-5/8"
(19.4 cm)
3-5/8" (9.2 cm)
4-1/2" (11.4 cm)
30' (9.14 m)
30' (9.14 m)
8-Pin Interface Cable
4-Pin Auxiliary Interface Cable
Cutout
7-11/16"
(19.5 cm)
3-11/16" (9.4 cm)
Cutout Detail
1/2" (1.3 cm) Min Clamp
Arm Clearance
1/4" (6 mm) Min
Interface Lip
Clearance
Clamp Arm
8-1/2"
(21.6 cm)
3-5/8" (9.2 cm) –
4-5/8" (11.7 cm)
Wall Cavity
Depth
3/16" (5 mm) Min –
2" (5.1 cm) Max Depth
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1. Components
The digital interface(s) control(s) the digital mixing valve, steam generator, lighted rain panel, and music
through the media module.
Cables are supplied for connecting the digital mixing valve, speakers, audio line in and Ethernet to the
media module. User interface cables are included with the valve and the user interfaces
Determine all required components along with their installation locations before beginning this
installation.
Locate the primary interface (8-pin connection) inside the shower enclosure and the optional
auxiliary interface (4-pin connection) outside the shower enclosure.
Verify the components are located so the connection cables easily span the distance between the
connection points.
Refer to the installation guides packed with each product for specific installation needs.
Speakers
AC Power AC Power
Digital Mixing Valve Media Module
Lighted Rain Panel
Steam Generator
AC Power
Router
Digital Interfaces
Computer Internet
Incandescent
Lighting
Audio
Source
If a steam generator is not
used, connect the PDS
directly to the media box.
Power Data
Supply (PDS)
Steam
Adapter
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2. Prepare the Site
IMPORTANT! Portrait installation illustrations are shown; for landscape interface installations, orient the
cutout accordingly.
NOTE: Allow for a 1/4″(6 mm) overlap for the lip of the wall sleeve and a minimum clearance of 1/2″
(1.3 cm) around the back of the opening to enable the clips to fully engage.
Refer to the rough-in information. With a pencil, mark the cut lines onto the finished wall.
Carefully cut out the opening in the finished wall following the penciled guidelines.
For thin finished wall materials of less than 3/16″(5 mm), shim around the back of the opening to
provide adequate support for mounting the interface wall sleeve.
1/4" (6 mm)
Interface lip
Cutout Wall Shim
Clamp Arm
7-11/16"
(19.5 cm)
3-11/16"
(9.4 cm)
Shim thin walls if
necessary.
52" (132.1 cm)
1/2" (1.3 cm) Min
Clamp Arm
Clearance
3/16" (5 mm) Min –
2" (5.1 cm) Max Depth
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3. Install the Interface
CAUTION: Risk of product damage. Do not use power screwdrivers to install the interface.
NOTE: The clamp arms can be removed and turned upside down to allow installation to thicker walls.
Measure the finished wall thickness.
If appropriate, flip the clip arms to accommodate thicker wall materials. Refer to the above
illustration.
Secure the interface cable, from the valve, with a zip tie to the back of the wall sleeve allowing
approximately 18″(45.7 cm) of cable to hang free.
Insert the free end of the interface cable into the opening of the wall sleeve.
Tuck the clamp arms into the slots of the sleeve.
Apply a bead of silicone sealant into the groove around the backside of the sleeve lip.
Insert the sleeve into the cutout.
Turn the clamp arms so that they are perpendicular to the opening.
Handtighten the screws. Do not overtighten.
Wipe away any excess sealant from around the front of the sleeve. Use care not to get sealant on the
outer surface of the sleeve.
Remove the cap from the interface cables.
Connect the interface to the interface cable.
Carefully feed the connection through the hole in the wall sleeve and into the wall cavity. A drip
loop will automatically be formed in the cable.
Flip clamp arms for
thicker wall material,
1-1/4" (3.2 cm) – 2"
(5.1 cm).
Thinner Wall, 3/16" (5 mm) –
1-1/4" (3.2 cm)
Apply silicone
sealant.
Tuck clamp
arms into slots.
Do not use power
screwdriver.
Insert sleeve and
untuck clamp arms.
Sleeve
Cable
Drip Loop
Interface
Secure cable.
18"
(45.7 cm)
Min
Control
Knob
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Install the Interface (cont.)
Verify the gasket is in place on the interface.
Slide the body of the interface into the sleeve.
Firmly press on the interface with the palms of your hands until it snaps into place.
Install the control knob.
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Connection Key
Right Speaker
Ethernet
Peripheral
Peripheral or
Auxiliary Digital
Interface
Power Cord
Indicator Light
Low Voltage
Access Cover
Audio Line In
High Voltage
Access Cover
Primary Digital
Interface
Digital Mixing
Valve
Incandescent
Lighting
Left Speaker
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4. Connect the Interface(s)
CAUTION: Risk of electric shock or product damage. Make sure the power cord for the media
module is unplugged before removing the access covers.
Remove the low voltage access cover on the media module.
Remove the grommets in the locations where the interface cable(s) will be installed. Refer to the
″Connection Key.″
Gently press each connection until it snaps together.
Slide the cable grommet into the slot with the male end up. Verify the grommet is properly seated.
5. Complete the Installation
If not already installed, install any additional components at this time according to the installation
instructions packed with the products. For connecting to the media module, refer to the ″Connect
the Components″section in the Media Module Installation Guide.
Reinstall the media module access covers. Do not over tighten.
6. Installation Checkout
Plug the media module power supply into the outlet. Verify that the indicator light on the media
module turns on and pulses.
Turn on the water supply to the valve.
Check all connections for leaks and make any adjustments as needed.
Make sure power cord is unplugged
before opening access covers.
1/2" (1.3 cm) D.
Knockout
Grommet
Male end
Slide grommet into slot with
male end up.
High Voltage
Access Cover
Low Voltage
Access Cover
Install grommets
flush with media
box.
Indicator Light
Line
Neutral
Ground
Use copper
wire only.
Lighting Connection
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Installation Checkout (cont.)
Turn on the main power supply. You should hear the valve power up and the power icon on the
user interface will be lit with a green pulsing light.
If not already completed, refer to the ″Digital Interface User Guide″to set up the interface.
NOTE: For more information about using the user interface and its menus, refer to the user interface
Homeowners Guide.
At the main menu of the interface select SHOWER > Options > All On. This will select all connected
components and purge the air from the system.
Check for leaks and make any adjustments as needed.
Verify that the water flow is sufficient for your showering needs.
Troubleshooting
CAUTION: Risk of personal injury. The valve may contain hot water; be careful when draining
any residual water.
IMPORTANT! Turn off the power and water supply to the valve before performing any maintenance.
It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service
Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Control panel is not lit. A. Power supply is not plugged
into the outlet. A. Plug the power supply into the
outlet.
B. Power supply connection to the
media module may be loose or
disconnected.
B. Check power supply connections to
the media module and reconnect if
needed.
C. Interface cable connections may
be loose or disconnected. C. Check all interface cable
connections, connect if needed.
D. Circuit breaker has been
tripped. D. Reset the circuit breaker.
E. The media module memory
may require resetting. E. Disconnect and reconnect the
power supply from the media
module.
F. If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
F. Contact your Kohler Co.
Authorized Service Representative.
2. The interface power
indicator pulses but does
not turn on.
A. Interface cable connections may
be loose or disconnected. A. Check all interface cable
connections, connect if needed.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
B. Contact your Kohler Co.
Authorized Service Representative.
3. The interface functions
normally but no water
flows from the
components.
A. Inlet/outlet fittings may be
blocked. A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″section in the Valve
Homeowners Guide.
B. Hot and cold water supplies are
not turned on. B. Turn on the water supply to the
valve.
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Troubleshooting (cont.)
Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action
C. The valve or media module
memory may require resetting. C. Disconnect and reconnect the
power supply from the valve and
media module.
D. System error. D. Check the user interface for an
error code. Refer to the
″Diagnostics″section in the Digital
Interface Homeowners Guide.
E. If none of the recommended
actions for the above issues
correct the symptom, the media
module requires servicing.
E. Contact your Kohler Co.
Authorized Service Representative.
4. Continuous flow. A. System will not switch off. A. Turn off the water and power
supply and contact your Kohler Co.
Authorized Service Representative.
5. Primary and auxiliary
interface are lit, but
auxiliary interface does
not appear to function.
A. Lock-Out function is enabled. A. Disable in setup mode.
6. Display is difficult to read. A. Contrast is not optimized. A. Adjust contrast in the user interface
setting menu.
B. Brightness is not optimized. B. Adjust the brightness in the user
interface setting menu.
7. Massage and temperature
therapy does not work. A. Massage and temperature
therapy functions are not
enabled.
A. Enable the massage and
temperature therapy functions
using the user interface.
Valve Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Maximum blend
temperature too hot or
too cold.
A. Incorrect maximum temperature
setting. A. Refer to the ″Set the Maximum
Temperature″section in the Digital
Interface User Guide.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
B. Contact your Kohler Co.
Authorized Service Representative.
2. Continuous flow. A. System will not switch off. A. Turn off the water and power
supply and contact your Kohler Co.
Authorized Service Representative.
3. Massage mode shuts
down but water continues
to run from the
showerhead(s).
A. Unequal flow rates between
valve outlets. A. Verify the installation has one
bodyspray per valve outlet and
uses bodysprays with the same
flow rate. If needed, contact the
installer to revise the installation.
B. Fluctuation of inlet pressure. B. Install pressure regulators in the
supply lines.
C. Pressure difference greater than
5 psi (34.5 kPa) between the hot
and cold supply lines.
C. Install pressure regulators to bring
the supplies within 5 psi (34.5 kPa)
of each other.
4. Only cold water flows
from the outlets. A. Hot water supply is either not
turned on or not connected to
the valve inlet.
A. Check the hot water supply is
turned on and connected to the
valve inlet.
B. Hot water inlet is blocked. B. Check the hot water inlet screen for
blockage. Clean or replace the inlet
screen. Refer to the Valve
Homeowners Guide.
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Troubleshooting (cont.)
Valve Troubleshooting Table
Symptoms Probable Cause Recommended Action
C. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
C. Contact your Kohler Co.
Authorized Service Representative.
5. Fluctuating or reduced
flow rate. Valve is
functioning properly.
A. Inlet/outlet fittings may be
blocked. A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the ″Clean the
Inlet Screens″section in the Valve
Homeowners Guide.
B. Water outlet pressure is low. B. Check that the flow rate is at or
above the minimum rate required.
Refer to ″Specifications″section in
the Valve Homeowners Guide.
C. Fluctuating flow. C. Verify that the dynamic inlet
pressures are within specifications.
Refer to ″Specifications″section in
the Valve Homeowners Guide.
D. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
D. Contact your Kohler Co.
Authorized Service Representative.
6. Blend temperature drift or
temperature cycling. A. Fluctuating water temperature. A. Check the inlet temperature
differentials and verify they are
sufficient. Refer to ″Specifications″
section in the Valve Homeowners
Guide.
B. Hot water supply temperature
fluctuation. B. Check and make adjustments as
needed.
C. Pressure difference greater than
5 psi (34.5 kPa) between the hot
and cold supply lines.
C. Install pressure regulators to bring
the supplies within 5 psi (34.5 kPa)
of each other.
D. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
D. Contact your Kohler Co.
Authorized Service Representative.
7. Water leaking from the
valve.
CAUTION: Risk of
personal injury or
product damage. Turn off
the main power and
water supply.
A. Connections are not secure. A. Check all connections. Make
adjustments as needed.
B. Seals are worn or damaged. B. Order a seal service pack and
replace all seals.
C. Internal leak. C. Unit requires overhaul. Contact
your Kohler Co. authorized service
representative.
8. Hot water only, the valve
shuts down. A. Hot and cold lines are reversed. A. Switch hot and cold water supply
connections. Verify the hot water
supply is connected to the inlet
marked ″H″and the cold water
supply is connected to the inlet
marked ″C.″
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Speakers do not produce
sound in a two speaker
setup.
A. Speaker cable is not plugged in
properly. A. Make sure the cables are properly
installed into the Media Module
connections and to the left and
right speakers.
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Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
2. Speakers do not produce
sound in a four speaker
setup.
A. Damaged speaker or speaker
not plugged in. A. Make sure the working speakers
are properly installed into the
Media Module connections and to
both sets of terminals on each left
and right cables.
3. After playing music
loudly, the music stops
even though a song is
properly selected.
A. Thermal shut down. A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
4. Library menu is not
available. A. The Roku agreement was
declined. A. Enter the settings menu, select
″System,″select ″Music Software,″
select ″Roku Agreement″and select
″YES.″
5. Music server is not
available. A. Wireless network is not
configured properly. A. Enter the settings menu, select
″System,″select ″WiFi Security,″
select ″Network Name,″select
″WEP/WPA Key″and enter the
security key.
B. The network cable is not
connected to the correct
router/switch input.
B. Connect the Media Module to the
router’s/switch’s ethernet ports.
C. A compatible media server is
not installed/running on your
home computer.
C. Install/open one of the supported
media servers such as iTunes
®
,
Microsoft
®
Windows
®
Media
Connect, RhapsodyTM ord
Musicmatch
®
on your computer
and load your favorite music into
the server’s library.
D. The media server on your home
computer is not configured to
share files.
D. Reference the media server’s help
menu to properly configure file
sharing.
E. The incorrect Wi-Fi region was
selected. E. Enter the settings menu, select
″System,″select ″Music Software,″
select ″Region″and select the
appropriate geographical region
that matches your Wi-Fi router.
6. I have a wireless network
but my Media Module is
unable to connect to the
network.
A. Ethernet cable is plugged in. A. Make sure an Ethernet cable is not
plugged into Media Module’s
ethernet jack.
B. Media Module is not within
Wi-Fi range. B. Make sure the Media Module is
within range of your Wi-Fi
network.
C. A WEP key was not entered for
a secured network. C. Enter the settings menu, select
″System,″select ″WiFi Security,″
select ″Network Name,″select
″WEP Key″and enter the security
key.
D. The router is not set up for
802.11b. D. Make sure the access point/router
is configured to allow 802.11b
clients.
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Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
7. The Media Module can
not connect to an iTunes
server with firewall
software running.
A. The firewall is not configured
correctly to allow iTunes music
sharing.
A. Make sure your firewall software is
configured to allow iTunes music
sharing. For a Mac: Open System
Preferences. Select the Sharing icon
and click on the firewall tab. Select
the option ″iTunes Music Sharing.″
For a PC: Refer to your
documentation for changing
firewall settings. If running
Windows XP service pack 2, open
″Security Center,″select ″Windows
Firewall,″click on the ″Exceptions″
tab, and check to see that iTunes is
enabled. If not, use ″Add
Programs″to enable it. After these
changes have been made, restart
the Media Module by
disconnecting and reconnecting the
AC power.
8. The Media Module can
not access Windows
Media Connect library.
A. Windows Media Connect is not
configured for sharing. A. Make sure that your computer
containing your music library is
powered ON and Windows Media
Connect is running (icon should be
visible in the task tray). With the
Media Module powered ON and
connected to your network, make
sure that the Media Module is an
authorized device. Launch
Windows Media Connect through
your Control Panel. On the wizard
screen, scroll down the list of
devices. If the Media Module is not
listed, click the ″Add″button at the
bottom of the list. Click on Media
Module, then click ″OK.″It should
show up on the list of authorized
devices. Click ″Done.″Reboot the
Media Module by disconnecting
the AC power from the wall outlet.
9. The Media Module can
not access the iTunes
library.
A. iTunes is not running. A. Make sure the computer containing
your iTunes library is turn on and
iTunes is running.
B. iTunes is not configured for
sharing. B. In iTunes, be sure to turn on the
″music sharing″option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″icon, then check the
option ″Share my music″to enable
sharing on your local network.
C. iTunes is not responding to
commands from the Media
Module.
C. Close and restart iTunes on your
computer.
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Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
10. I can see my iTunes
library in the list of
libraries, but when I try to
connect, the connection
fails.
A. iTunes is not configured for
sharing. A. In iTunes, be sure to turn on the
″music sharing″option. Go to the
iTunes>Preferences menu or Edit>
Preferences for PC users. In the
dialog box that appears, click the
″Sharing″icon, then check the
option ″Share my music″to enable
sharing on your local network.
B. No IP address assigned to the
Media Module. B. The Media Module was not
assigned an IP address via DHCP,
but the PC was. In this situation,
the Media Module is able to see the
library via Rendezvous, but is not
able to connect to the library. Here
is how to check your Media
Module’s address: Enter the
settings menu, select ″System,″
select ″Music,″select ″Roku IP
Address.″If your IP address is of
the form 169.254.xxx.xxx, the Media
Module did not get a
DHCP-assigned address. Check the
configuration of your router to
ensure it is set up to assign DHCP
addresses. Reboot the Media
Module by disconnecting the AC
power from the wall outlet.
11. The Media Module can
not access the Musicmatch
library.
A. Musicmatch is not running. A. Make sure the computer containing
your music library is powered ON.
B. Musicmatch is not configured
for sharing. B. Make sure music sharing is enabled
in Musicmatch. From the main
Musicmatch menu, click on
Options/Settings. Click on the tab
″CD Lookup/Connectivity.″Click
the buttons next to ″Enable music
server″as well as ″Universal Plug
and Play.″Musicmatch does not
need to be running while using the
Media Module; once enabled, the
UPnP server runs in the
background. Reboot the Media
Module by disconnecting the AC
power from the wall outlet.
12. The Media Module is
connected to my network
via wired ethernet, but is
unable to play Internet
radio and may sometimes
fail to locate, connect to,
or play music from my
music servers.
A. No IP address assigned to the
Media Module. A. Determine the Media Module’s
address by entering the settings
menu, select ″System,″select
″Music,″select ″Roku IP Address.″
If your IP address is of the form
169.254.xxx.xxx, the Media Module
did not get a DHCP-assigned
address. Check the configuration of
your router to ensure it is set up to
assign DHCP addresses. Reboot the
Media Module by disconnecting
the AC power from the wall outlet.
B. Ethernet cable is bad. B. Replace the ethernet cable.
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Troubleshooting (cont.)
Music Troubleshooting Table
Symptoms Probable Cause Recommended Action
13. No sound plays through
the speakers. A. The song is paused. A. Make sure a song is playing. If the
song is paused, press the OK
button to continue playback.
B. The volume is to low. B. Make sure the volume is turned up
high enough for proper enjoyment.
14. Some of my music files
do not display while
browsing.
A. Missing ID3 tag info. A. ID3 data tags may be missing.
Information about your music,
including Song Name, Artist,
Composer, Album, and Genre is
usually created automatically by
the software you used to save your
audio CD files on your computer’s
hard drive. This process creates
data called ″ID3 tags″to describe
each track. If this data is missing
from your music files, they will not
appear when you browse by that
data category. You can edit this
information in music jukebox
software such as iTunes.
15. A music file will not play. A. Unsupported file format. A. Make sure your file is a supported
format: iTunes Music Server: MP3,
AAC, ALAC, AIFF and WAV
Windows Media Player 11 /
Windows Media Connect: MP3,
WMA (including DRM WMA) and
WAV.
16. Songs purchased through
the iTunes music store
will not play.
A. Song is not supported because
of DRM. A. This is normal. DRM AAC files
(i.e., files purchased on Apple’s
music store) are not supported.
Those files will be detected but will
be skipped during playback.
17. I cannot find playlists that
I saved on my computer. A. Some playlists may not be
supported. A. iTunes users: Make sure your
playlist was created in iTunes and
is visible in your iTunes
application. Windows Media
Connect users: Make sure your
playlists are saved in the My
Documents\My Music\My
Playlists or other shared folder.
Musicmatch users: Musicmatch
exports playlists in a manner that is
not supported. Slimserver users:
Make sure your playlist is a
Slimserver-supported playlist
format.
Lights Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. The shower lights do not
turn on. A. The light bulbs are burned out. A. Change the light bulbs.
B. A fuse is blown inside the
wiring compartment. B. Unplug the unit from the wall
outlet. Open the AC wiring
compartment. Replace the fuse
with a proper replacement.
Reinstall the cover. Plug the power
cord back into the wall outlet and
retest.
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Troubleshooting (cont.)
Lights Troubleshooting Table
Symptoms Probable Cause Recommended Action
2. Shower lights come on,
but do not dim. A. Wrong style of light bulbs being
used. A. Incandescent bulbs should be
installed in the fixture, do not use
compact florescent bulbs.
3. Internal lighting fuse
keeps blowing. A. Maximum wattage rating is
being exceeded. A. Make sure the total wattage of light
bulbs does not exceed 250 Watts.
4. No ″Lighting″listed in
menu. A. Lighting is disabled in the
settings menu. A. In the settings menu, enable
lighting.
Media Module Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. System stops working and
the status LED is a solid
red.
A. System failure. A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If the status LED
remains a solid red after reboot,
replace the Media Module.
2. System stops working and
the Status LED is a OFF. A. Power supply failure. A. Reboot the Media Module by
disconnecting the AC power from
the wall outlet. If there is no
change after reboot, replace the
Media Module.
B. Incorrect wiring of the AC
power supply. B. Verify that the Media Module was
installed per the installation
manual. Make sure AC power is
present at the outlet the Media
Module is plugged into.
3. Music stops playing and I
get a music error. A. Thermal shutdown. A. Shut down the system for 1 hour to
allow the unit to cool. Make sure
the area where the unit is installed
does not exceed 104°F (40°C).
B. Incorrect speaker load. B. Verify the speaker load is 4 to 8
ohms.
4. Devices (lighted rain
panel, steam generator,
etc.) are sometimes not on
the menu, even though I
have them connected to
the Media Module.
A. Damaged cables or incorrect
cable installation. A. Check all wiring connections.
B. Power fluctuation. B. Verify that the devices are
connected to a stable power supply.
C. The device is not installed
correctly. C. See peripheral device owners
manual.
5. No display on the user
interface. A. The interface cable is damaged. A. Replace the interface cable.
B. The interface cable is not
plugged in. B. Verify the interface cable is
properly plugged into the interface
at all locations.
C. The interface or Media Module
requires servicing. C. Contact your Kohler Co.
Authorized Service Representative.
1069764-2-A 18 Kohler Co.

Guide d’installation
Interface digitale
INSTRUCTIONS IMPORTANTES
AVERTISSEMENT : Lors de l’utilisation des produits électriques, des précautions de base
devraient toujours être observées, incluant ce qui suit:
DANGER : Risque d’électrocution. Raccorder uniquement à des circuits protégés par un
Disjoncteur de Fuite de Terre (GFCI) ou à un Disjoncteur de Mise à la Terre (ELCB). Une mise à la
terre est requise. L’unité devrait être installée et mise à la terre par un représentant technicien
qualifié.
AVERTISSEMENT : Risque d’électrocution. Tout le câblage électrique devrait être réalisé par un
électricien qualifié.
AVERTISSEMENT : Risque d’électrocution. Débrancher l’alimentation avant de procéder à
l’entretien.
AVERTISSEMENT : Risque de blessures ou d’endommagement du matériel. Veuillez lire toutes
les instructions avant de commencer l’installation.
AVIS : Respecter tous les codes de plomberie, d’électricité et de bâtiment.
Kohler Co. Français-1 1069764-2-A

Spécifications
Interface
Température ambiante Max 125°F (52°C)
Humidité relative maximum Condensation 100% (surface externe uniquement)
Longueur du câble d’interface de
l’utilisateur (fourni avec la valve ou avec
l’interface accessoire)
30 pieds (9,15 m)
Module média
Température ambiante Max 104°F (40°C)
Humidité relative maximum 95% non-condensé
Service électrique 100-240 VAC, 50-60 Hz, 4,4-1,83 A
Éclairage 100-240 VAC, 50-60 Hz, 2,4-1,0 A
Module média 100-240 VAC, 50-60 Hz, 2,0-0,83 A
Longueur de câble de valve (fourni) 30 pieds (9,14 m)
Longueur de câble de haut-parleur 25 pieds (7,62 m)
Longueur de câble de ligne d’entrée 5,6 pieds (1,71 m)
Longueur de câble ethernet 30 pieds (9,14 m)
Outils et matériels
Tournevis
Scie sauteuse/
baïonnette
Mastic
Niveau à bulleCrayon à papier
Perceuse
Plus:
• Cales
• Ventouses (fournies)
1069764-2-A Français-2 Kohler Co.
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