Konftel 800 User manual

KONFTEL.COM
User Guide
Konftel 800
ENGLISH

Notices
Konftel AB hereby declares that this conference phone is in conformity with all the
essential requirements and other relevant provisions of Radio Equipment Directive
2014/53/EU (RED). Please visit www.konftel.com to view the complete declaration
of conformity.
WARNING:
Do not expose Konftel 800 to water or moisture.
WARNING:
Do not open the casing of Konftel 800.

Table of contents
Chapter 1: Introduction 5
Purpose.......................................................... 5
Change history................................................5
Chapter 2: Overview 7
Phone overview.............................................. 7
Safety guidelines............................................ 7
Physical layout................................................9
Connection layout......................................... 10
Dimensions................................................... 11
Icons............................................................. 12
LED status indicators....................................15
Specifications................................................16
Chapter 3: Telephony operations 18
Regular phone calls...................................... 18
Making a call.................................................18
Answering a call............................................19
Answering a call while on another call..........19
Muting and unmuting the microphone
during a call............................................ 19
Placing a call on hold....................................20
Redialing a number.......................................20
Clearing call history...................................... 21
Conference calls........................................... 21
Setting up a conference call......................... 22
Adding a participant to a conference call......23
Placing a conference call participant on
hold.........................................................23
Talking to a participant of a conference
call privately............................................24
Dropping a participant from a
conference call....................................... 24
Splitting a conference call.............................25
Bluetooth® calls............................................25
Handling incoming Bluetooth® calls............. 26
Handling outgoing Bluetooth® calls..............27
Phone book...................................................27
Searching for a contact.................................27
Making a call to a contact............................. 28
Viewing a contact card..................................28
Call transfer.................................................. 29
Making an attended transfer......................... 29
Making an unattended call............................30
Caller information presentation.....................31
Chapter 4: Settings configuration
and management 32
Configuration of Konftel 800......................... 32
Viewing the phone status information...........32
Configuration of the phone settings.............. 32
Configuring the phone settings on the
phone..................................................... 33
Phone settings description............................33
Sleep mode...................................................35
USB only user mode.....................................35
Chapter 5: Connectivity 37
Connection to other devices......................... 37
USB cable connection.................................. 37
Connection to a personal computer or a
deskphone..............................................37
Connecting to a personal computer or a
deskphone..............................................37
Managing VoIP calls through a PC............... 38
Bluetooth® connection..................................38
Pairing and connecting Bluetooth®
devices................................................... 40
Connection between paired Bluetooth®
devices................................................... 41
Disconnecting Bluetooth® devices............... 41
Removing Bluetooth® pairing.......................42
Bridge connection......................................... 42
Chapter 6: Phone management
application 43
Konftel Unite................................................. 43
Pairing and connecting devices.................... 43
Disconnecting devices.................................. 44
Deleting pairing.............................................45
Checking the calendar and scheduled
events.....................................................45
Participating in a conference call from
the calendar............................................46
Starting an unscheduled call.........................46
Managing contacts........................................47
Configuring the Konftel Unite settings.......... 48
Konftel Unite settings....................................48

Contents
Chapter 7: Features and
accessories 51
Expansion of the phone coverage................ 51
Functions of the Master and Slave devices.. 51
Connection of the Slave devices to the
Master phone......................................... 52
Arranging a daisy chain................................ 52
Expansion microphone firmware upgrade.... 53
Upgrading expansion microphone
firmware..................................................53
Upgrading two expansion microphones........54
Terminating expansion microphone
upgrade.................................................. 55
Upgrading Smart Expansion
Microphone manually............................. 56
Index 57

INTRODUCTION
PURPOSE
This document describes the procedures for using Konftel 800 and is intended for
the end users.
CHANGE HISTORY
Issue Date Summary of changes
Release September •Updated Icons on page 12 with the Warning
1.0.6 2021 icon.
•Updated Conference calls on page 21 with
the information about codecs weight in
conference calls.
•Updated Phone settings description on
page 33 with the description of a valid data
input.
Release June 2021 •Updated Icons on page 12 with the Clear call
1.0.5 history button.
•Added new procedure Clearing call history on
page 21.
•Updated Phone settings description on
page 33 with the default phone name.
•Added new section USB only user mode on
page 35.
•Updated Bluetooth® connection on page 38
with the information about USB only user
mode.
•Updated Expansion of the phone coverage on
page 51 with the information about disabling
the unused daisy chain ports during active
calls.
5

INTRODUCTION
Issue Date Summary of changes
Release February 2021 •Updated Phone settings description on
1.0.4 page 33 with the Allow Legacy Encryption
settings.
•Updated Bluetooth® connection on page 38
with information on switching between the
Bluetooth® modes.
•Updated Konftel Unite on page 43 in line with
the change in MD5 usage.
•Added new section Expansion microphone
firmware upgrade on page 53.
Release
1.0.3 October 2020 •Added new section Call transfer on page 29.
•Added new section Caller information
presentation on page 31.
Release August 2020 •Added new section Sleep mode on page 35.
1.0.2 •Added new section Bluetooth® calls on
page 25.
•Added new section Bluetooth® connection on
page 38.
•Added new section Phone book on page 27.
Release March 2020 •Updated Phone settings description on
1.0.1 page 33 with key tone functionality.
•Added Upgrading Smart Expansion
Microphone manually on page 56.
6

OVERVIEW
PHONE OVERVIEW
Konftel 800 is a SIP conference phone that you can use to make calls and hold
conferences with a great audio quality. It provides an improved user experience
and ensures an easier connection to audio conference bridges. The phone is
based on a multi-connectivity platform to leverage the “Bring your own device”
approach.
The features of the conference phone include a simple-to-use 4.3 inch graphical
LCD with a backlight and volume control and mute buttons. Two more mute key
buttons are located along the perimeter of the device. You can attach additional
expansion microphones or cascade three Konftel 800 devices in a daisy chain to
expand the audio distribution and pickup in the room.
SAFETY GUIDELINES
Ensure that you are familiar with the following safety guidelines before using,
installing, configuring, and administering Konftel 800.
•Read, understand, and follow all the instructions.
•Do not drop, knock, or shake the device. Rough handling can break internal
circuit boards.
•Ensure that the power cord or plug is not damaged.
•Do not overload wall outlets and extension cords as this can result in the risk
of fire or electric shock.
•Avoid wetting the device to prevent fire or electrical shock hazard.
•Unplug the device from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners, harsh chemicals, cleaning solvents, or strong detergents to
clean the device. Use a damp cloth for cleaning.
•Avoid exposing the device to high temperatures above 40°C (104°F), low
temperatures below 0°C (32°F), or high humidity.
•Do not block or cover slots and openings of the device. These openings are
provided for ventilation, to protect the phone from overheating.
•Never push objects of any kind into this device through cabinet slots as they
might touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock.
•Do not disassemble this product to reduce the risk of electric shock. Opening
or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock during subsequent use.
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OVERVIEW
•Do not use the device to report a gas leak in the vicinity of the leak.
•Do not use the device near intensive care medical equipment or close to
persons with pacemakers.
•Do not place the device too close to electrical equipment such as answering
machines, TV sets, radios, computers, and microwave ovens to avoid
interference.
In case Konftel 800 and the corresponding accessories are damaged, the
device does not operate normally or exhibits a distinct change in performance,
refer for servicing to the qualified service personnel.
8

OVERVIEW
PHYSICAL LAYOUT
Figure 1: Front view of Konftel 800
The following table lists the buttons and the other elements of Konftel 800.
Callout number Description
1Mute buttons
2Volume down button
9

OVERVIEW
Callout number Description
3Volume up button
4NFC tag
5Touch screen
6LED status indicators
CONNECTION LAYOUT
Figure 2: Connection layout of Konftel 800
The following table lists the sockets and ports available on Konftel 800 for
connection.
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OVERVIEW
Callout number Description
1PoE/Ethernet connection socket
2USB Type A
3Micro-USB Type B
4Audio expansion ports
5Kensington® security lock port
6NFC tag for Bluetooth
DIMENSIONS
The following table shows the dimensions of Konftel 800.
Parameter Dimension
Width 326.41 mm
Length 369.87 mm
Height 74.7 mm
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OVERVIEW
ICONS
Icons on the home screen of Konftel 800
Icon Name Description
Recent To check the call list. The phone provides the following
information about the calls:
•Number. View the phone number of the contact.
•Date. View the information when the phone received
the call. This applies only to the calls preceding the
current day.
•Time. For the current day, the phone shows the time
of the call in the convenient time format.
•Direction. View the incoming, outgoing and missed
calls.
Unite To access the Konftel Unite settings.
Call To dial phone numbers and codes for telephone
operations or Konftel Unite connection.
Settings To check and configure the settings from the phone.
View the phone status and reach the menu.
Warning To notify that the SIP account registration failed. When
you tap the Warning icon, the phone shows the
following pop-up message: No sip service
registered (Wrong username/password or
registrar?).
Microphone
Muted To mute and unmute the phone.
Volume Up To increase the phone volume level.
Volume Down To decrease the phone volume level.
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OVERVIEW
Icon Name Description
NFC To indicate the built-in NFC tag.
Other icons of Konftel 800
Icon Name Description
Make Call or
Answer To indicate the phone off-hook status and answer an incoming call.
Hang Up To indicate the phone on-hook status and end a call.
Incoming To show an incoming call.
Outgoing To show an outgoing call.
Missed To indicate a missed call.
Hold or On
Hold To put a call on hold or to indicate that a call is on hold.
Conference To arrange a conference call.
Split To split a conference call into several separate calls.
Add
Participant To add a participant to a conference call.
Talk Private To arrange a private discussion with a participant of a
conference call.
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OVERVIEW
Icon Name Description
Caps To type in capital letters.
Delete To delete an unneeded number or letter.
Visibility To mark whether the characters must stay visible to the
user, for example, when logging in with the password.
Invisibility To mark whether the characters must stay invisible to
the user, for example, when logging in with the
password.
Logged In To indicate that the user logged in as the administrator.
Microphone
Muted To indicate that the phone is in muted state.
Enter To confirm the input of information.
Confirm To confirm the information.
Reject To discard the information.
Arrow Down To move to the sections below.
Arrow Up To move to the sections above.
Arrow Left To return to the previous page.
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OVERVIEW
Icon Name Description
Arrow Right To move to subsections of a section.
USB
Connected To indicate an active USB connection.
Konftel Unite
connected To show the connection of the phone to Konftel Unite.
Daisy Chain
Mode To indicate that the phone is in a daisy chain mode.
Loading To show that the phone is loading the new version of
the firmware.
Contacts To show that the LDAP external phone book is
available.
Bluetooth
connection To indicate an active Bluetooth® Classic connection.
Call Transfer To show that it is possible to transfer an ongoing call to
another contact person.
Clear call
history To clear all the call history in the call list.
LED STATUS INDICATORS
The LEDs on the phone indicate the status of a call, such as an incoming call, a
call on hold, or a call on mute, or the status of the phone. The LEDs emit bright
red, green, and blue colors that are visible over a distance to draw your attention
to the phone status as required.
You can also press the status indicator LEDs to mute and unmute the phone.
15

OVERVIEW
LED color Description
Steady red Microphones are on mute.
Flashing red A call is on hold. Microphones and the speaker are
turned off.
Steady green A call is in progress.
Flashing green An incoming call is ringing.
Steady blue Active Bluetooth® connection.
Flashing blue The phone is in Bluetooth® pairing mode.
LEDs off The phone is inactive.
SPECIFICATIONS
The following table lists the specifications that Konftel 800 supports:
Name Description
Power •PoE 802.3af
•PoE 802.3at
•PoE injector available as an accessory
Connectivity •Ethernet RJ45 10/100 Mbps, PoE 802.3af, and PoE
802.3at
•USB 3.0 device
•Built-in Bluetooth® LE and NFC
•Bluetooth® Classic
•Daisy Chain (audio) ports (6-pin RJ-type)
Screen Graphical touch screen with a resolution of
approximately 480 x 800 and size of 4.3”
16

OVERVIEW
Name Description
Acoustics •3 symmetrically placed MEMS microphones
•Full range speaker in the sealed enclosure
Music •PoE 802.3at: 91 dB and bass boost
•PoE 802.3af: 87 dB
•Daisy Chain: 91 dB
Speech •PoE 802.3at: 91 dB
•PoE 802.3af: 87 dB
•Daisy Chain: 91 dB
USB •Micro USB 3.0 device Type B
•USB Type A
Bluetooth®•Bluetooth® LE
•Bluetooth®Classic
Accessories You can additionally purchase the following
accessories:
•Konftel PoE kit
•Konftel Smart Microphones
•Konftel Daisy Chain kit
User interface •Simplified user interface
•Functional keypad and dial pad
•LED indicators for call and connectivity status
Mobile app Konftel Unite. With the app, you can access your mobile
phone contact book and calendar. The app is available
for free at AppStore and Google Play
17

TELEPHONY OPERATIONS
REGULAR PHONE CALLS
You can make and manage regular phone calls with Konftel 800. Regular call is a
traditional telephony option when two persons are speaking over the phone.
Konftel 800 supports the following regular phone call operations:
•Making a call
•Answering a call
•Answering a call while on another call
•Muting the phone during a call
•Placing the call on hold
•Redialing a number
You can use the volume control buttons on the phone to adjust the volume during
a call.
Making a call
About this task
Use this procedure to make a call with Konftel 800.
Procedure
On the phone screen, tap the Call icon.
The phone displays the Dialpad view.
Use the dial pad to dial the number you want to call.
Optional: To edit a dialed number, tap the Delete icon.
Tap the Make Call icon.
The phone starts dialing the number. The LEDs show a steady green light.
When the other person answers, you can see the duration of the call on the
screen.
If the other person discards your call, the phone shows you the following
message: User busy.
18

TELEPHONY OPERATIONS
Answering a call
About this task
Use this procedure to answer an incoming call. When there is an incoming call,
the phone plays a ringtone, the green LED starts flashing, and the phone displays
the number of the calling person on the screen.
Procedure
On the phone screen, tap the Answer icon.
When you answer the call, the phone displays the timer to control the duration
of the call, the phone number or the name of the caller or both. If the caller
information is unavailable, the phone displays Unknown.
To end an ongoing call, tap the Hang Up icon.
Answering a call while on another call
About this task
Use this procedure to answer an incoming call when you are on a call without
dropping the first call. When there is a second incoming call, the phone shows the
caller’s number and the green LED starts flashing.
Procedure
On the phone screen, tap one of the following:
Answer: To answer the second call, and put the first call on hold.
Hang Up: To ignore the second call, and continue the first call.
Go on with the call.
Konftel 800 stops ringing.
Muting and unmuting the microphone during a call
About this task
Use this procedure to mute the microphone during a call.
Before you begin
Start a call.
Procedure
On the phone, tap the Microphone Muted icon.
19

TELEPHONY OPERATIONS
The LED color changes from green to red. The other participant cannot hear
what you are saying.
To unmute the microphone, tap the Microphone Muted icon again.
Placing a call on hold
About this task
Use this procedure to place an active call on hold and then resume the call.
Before you begin
Start a call.
Procedure
On the phone screen, tap the On Hold icon.
The LED starts flashing red indicating that the call is placed on hold.
Tap the On Hold icon again.
The LEDs turn green indicating that the call is active again.
To end an ongoing call, tap the Hang Up icon.
Redialing a number
About this task
Use this procedure to redial the number from your call list.
Procedure
On the phone screen, tap the Recent icon.
The phone displays the list of the last incoming, outgoing and missed calls.
Scroll through the list and select the number you want to call.
The phone displays the following information about the call:
•Number
•Date or time
•Direction
Tap the Make Call icon to redial the number.
The phone dials the selected number.
20